IN-PLACE eDiscovery & hold Error

IN-PLACE eDiscovery & hold Error: Having Error 404

im trying eDiscovery I already solved the aboved problems seems it has something to do with authentication but now im having
Status: Failed
Search
Run by:
Run on:
Size: 0 B
Items: 0
Errors:
An unknown error occurred on the search server. Please contact your administrator for assistance. The message from the search server is 'The request failed. The remote server returned an error: (502) Bad Gateway.'.
 Search Failed

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    RunspaceId       : 621fde45-7a60-4e9f-a74c-d43a1d4256c0
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    RunspaceId       : 621fde45-7a60-4e9f-a74c-d43a1d4256c0
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    TargetMailbox    : DOMAIN.com/external USERS/src
    Success          : True
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    ResultItemsCount : 0
    ResultItemsSize  : 0 B (0 bytes)

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    ResultNumber        
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    ResultNumberEstimate : 0
    ResultSize          
    : 0 B (0 bytes)
    ResultSizeEstimate  
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    ResultSizeCopied    
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