Incoming mail error in window XP

Hi,
I have an issue in outlook 2007 or 2010 in windows XP machines.
Receiving' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'
We are getting the error message given above while downloading emails through POP3 port:995 (Encryption type SSL) in Windows XP professional(OS) with Microsoft Outlook 2007 or 2010. For you information we are able to send emails successfully through all ports 587/465(encryption type SSL/TLS) in Windows XP professional(OS) with Microsoft Outlook 2007 or 2010.
If we use windows7 machine with same settings of POP3 and SMTP, it is working perfectly.
we are facing this issue after disabling SSLv3 in mail server from vulnerability. It seems to be
the older operating systems do not support TLSv1 since SSLv3 is disabled.
Please help me on this.
Thanks,
Uday

Hi,
Contact the ISP if they provide an alternative Port that you can try(Such as 110).
We can create a new profile to setup the account, go to Control Panel -> Search for "Mail" and open it -> Show Profiles -> Add.
For your reference:
How to create and configure email profiles in Outlook
http://support.microsoft.com/kb/829918/en-us
Currently I can't confirm if Windows XP supports TLSv1, please make sure your have applied all the Updates for Windows XP. Anyway, updating Windows to a later version is suggested.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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