Incorrect App Store
Why can't I access App Store uk after upgrading to iOS 6.1?
I would suggest following the guidelines on this article.
http://www.ehow.com/how_8202183_change-app-store-account-location.html
Also make sure that you plotted the correct Apple ID and password.
Best of luck!
Similar Messages
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Incorrect App Store acknowledgement of previous purchases and install after Mountain Lion
Why do my purchases in the app store still say "Download" for OSX Mountain Lion and Lion and "Install" for FaceTime after successful Mountain Lion install. Lion and Facetime have also been previously installed.
For Mountain Lion and Lion, you can use the download to create an OS X 10.8 Mountain Lion install drive | MacFixIt - CNET Reviews
If you have problems with an app like FaceTime, you can re download the app using the same Apple ID and apps can be re downloaded on all your authorized Macs.
Association of Associated Devices is subject to the following terms:
"You may auto-download Eligible Content or download previously-purchased Eligible Content from an Account on up to 10 Associated Devices, provided no more than 5 are iTunes-authorized computers."
That information is available here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you don't want to re download, just ignore the Download button at the App Store. -
I cannote activate FaceTime or Message on my new ipad mini. When I type in my apple id to activate either i get a message stating that the user name or password is incorrect. I am only aware of having 1 apple id and everthing works fine using this id for the app stoe, itunes or icloud.Can anyone help me please? John
i have the same problem. i've just recieved my ipad (4th generation) and succesfully transferred everything from my ipad3 throug icloud backup and now it doesnt want to activate my imessage and facetime.
Keep getting username and password is incorrect. app store and icloud is working fine and my apple id is correct. is there something wrong with imessage and facetime???? -
When I go on the App Store App on my Iphone my Apple ID is not correct. It is the email address of someone on my contact list. How can I correct this and replace the incorrect Apple ID with my ID?
Go to Settings, iTunes & App Stores, click on the Apple ID. Sign out. Click again and sign in with your Apple ID.
Is it possible that this someone in your contact list had the phone and downloaded an app for you? -
I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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Please help.
for some odd reason my app store email address on my Ipad 1 is incorrect. How do i change it?
i would like to use the same email address i use on my I Phone and I Mac
Please help as i find this situation most frustrating.
many thanks
JoaoDo you perhaps have more than one Apple ID? If your response is "No," are you absolutely positive?
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Dear support @Apple,
I have tried to log in App Store with my Apple ID 3 times but never possible.
I have tried to change password 2 times.
It was successful.But soon after change of my password, I could not log in App store.
It says always incorrect user name or password. But I input correct ! Because just I successfully changed my password through secret question.
Third time when I tried to change password, the page did not open!
So I checked my connection by netstat , and I trace the IP address ; 17.154.66.17 this is apple IP, but when I trace , it did not show the route. I will copy
Traceroute has started…
traceroute to 17.154.66.17 (17.154.66.17), 64 hops max, 72 byte packets
1 220.224.141.129 (220.224.141.129) 490.517 ms 64.527 ms 94.524 ms
2 115.255.239.97 (115.255.239.97) 65.157 ms 89.128 ms 89.806 ms
3 124.124.251.241 (124.124.251.241) 104.972 ms 79.051 ms 96.948 ms
4 * * *
5 62.216.147.137 (62.216.147.137) 102.266 ms 85.581 ms 88.352 ms
6 xe-0-0-0.0.pjr04.ldn001.flagtel.com (85.95.25.186) 221.939 ms 225.223 ms 236.605 ms
7 xe-11-0-0.edge5.london1.level3.net (212.187.138.53) 231.629 ms 232.045 ms 233.673 ms
8 ae-52-52.csw2.london1.level3.net (4.69.139.120) 373.798 ms 390.412 ms 383.277 ms
9 ae-57-222.ebr2.london1.level3.net (4.69.153.133) 382.653 ms 382.558 ms 376.740 ms
10 ae-43-43.ebr1.newyork1.level3.net (4.69.137.74) 405.088 ms 377.679 ms 386.527 ms
11 ae-91-91.csw4.newyork1.level3.net (4.69.134.78) 378.499 ms 389.733 ms 396.375 ms
12 ae-92-92.ebr2.newyork1.level3.net (4.69.148.45) 391.706 ms 389.605 ms
ae-82-82.ebr2.newyork1.level3.net (4.69.148.41) 381.615 ms
13 4.69.135.185 (4.69.135.185) 380.183 ms 414.398 ms 387.054 ms
14 ae-91-91.csw4.sanjose1.level3.net (4.69.153.14) 384.980 ms 381.375 ms 386.453 ms
15 ae-4-90.edge2.sanjose3.level3.net (4.69.152.209) 377.304 ms 365.457 ms 373.281 ms
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What it means??
Please help !!
To post this question, I tried thierd time to change password, and before I tried to log in to App store, I logged in this community, and I could !
Then I could finally log in App store also.
But still I feel something is wrong with my connection.
Why the trace route does not show to the apple site ?This is a user to user forum. Apple is not here. Apple does not answer questions here.
iTunes Support -
http://www.apple.com/support/itunes/
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
Incorrect Apple ID in App Store / How to do a fresh Lion install
I'm trying to redownload the OSX Lion Install App. I held the Option key when clicking purchases and instead of saying "Installed", it now says "Download". However, even though I'm signed into the App Store with my personal Apple ID, it asks me to authenticate but defaults to another apple ID of a person I don't know.
I purchased Lion when it came out as an upgrade, so I don't understand why it won't authenticate. When I delete the incorrect Apple ID and enter my own, I get this unknown error box: http://www.evernote.com/shard/s14/sh/777881b0-45fc-4773-8f54-eb5f00c31646/d54b1d 60dc9d1ad581629c56e50b5fe0
"Unknown Error"
That error is followed by this one: http://www.evernote.com/shard/s14/sh/97428d42-fdec-401c-8199-79cc99cbbb57/ff3791 6bdafb4add24123f522b16b3ed
"we could not complete your request. There was an error in the App Store. Please try again later. (4)"
In reality, I'm simply trying to wipe the hard drive clean as I sold this macbook air on ebay and want to deliver it as a fresh install. But when I use the reocovery partition to reinstall Lion, it forces me to connect to the internet and automatically imports all of my user data, which defeats the point!
Any help in resolving this would be greatly appreciated.
Thanks!I have an old .mac iTunes account, it cannot be deleted, I use my new mobileme/iCloud account.
Both passwords are the same so it's easy to switch if any older Apps etc.. need updating.. -
When I try to update apps in the app store from my iPhone 4s, it says the password is incorrect. I'm positive it's correct. I even went through yesterday and changed my passwords just in case (I have two apple ids - they now both have the exact same password.) I was able to go to the app store yesterday and download an app using that password, but then tried to update some apps and it says the password is incorrect - and it's said that ever since. I can go to settings and log into the store with the password - view my cc info, etc. So it's definitely correct. Heck, I can even log into this forum with that password - so it's definitely the right one. What can I do?
Okay - tried that and it didn't work either. HOWEVER ...
I SEEM TO HAVE FOUND THE ISSUE! If this happens to anyone else, this might help you ...
A while back I had to set up a second apple ID in order to use the iCloud. So now I have two (annoying), and from what I'm reading on forums, this has happened to many people and you still can't merge accounts. But I digress.
Apparently the apps in question were purchased on one apple ID, but the phone had the other apple ID set within the app store. The store, it seems, will only update the apps if you're logged in as the account that initially purchased the apps. So it means going to Settings > Store > Log out, then log back in with the other ID. Annoying. But at least I know, now, what's going on.
The password, it seems, was right all along (since I have the same password for both IDs). Too bad the phone's error message told me the password was incorrect, instead of saying something more useful like "This apple ID is not authorized to update this app." Or ... something like that. Apparently I've been chasing down the wrong solution due to the wrong error message being given. -
Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Some of friend used incorrect id in app store and it couldn't change it .....it uneditable
some of friend who used my macbook tried to use App Store and typed incorrect apple id...after that i tried to update the app but couldn't edit the apple id ...its unedited and i couldn't update apps
App Store products can only be updated by signing in to the store with the same Apple ID that was originally used to download them. You can't update anything, including your own purchases, as long as there are pending updates linked to the other ID.
If you can't sign in with the other ID, you have to delete all the apps that are linked to it. If you don't know which apps those are, see below.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Delete each such item by following the instructions in the Apple Support article linked above.
5. Quit and relaunch the App Store.
If you find these instructions confusing, ask for an alternative method. -
I have a problem with app store , they say my credict card security code is incorrect but it's correct
Did you check to see if your credit card has expired or has been frozen? My dad bought some hardware from Canada and it froze his card because it was an out of the country purchase. He called the bank and they turned it back on.
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I have reset my password however when I try to use the App Store it says the password is incorrect. Do I have to set up an account in iTunes with a credit card in order to use the App Store? I did not have to do this in he past. Thanks
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
When trying to download apps from the app store, it tells me the password and username is incorrect?
It happens on and off. I try to download an app from the app store and it tells me that my username a d password are incorrect. Idk how to fix this. Have tried resetting my phone but still no better. Any one else's phone do this? How did I fix it?
It's happen to me and maaaaaannnny others. You can either Create. New account and delete the old one. If that don't help uninstalling and reinstlling iTunes may help.
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I am using iPhone 4S , iOS 6.0.1. I can sign in using my apple password, but the App Store showing message your password is incorrect. Do any one help me?
Try This...
Close All Open Apps... Sign Out of your account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
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