Incorrect uninstallation of W media player

Hi,
After coming to know about flip4mac, I decided to uninstall the Windows media player (WMP) on my mac. To uninstall I deleted the windows media player folder in the applications folder. I now realize that this is incorrect. I should have used the uninstall option in the WMP folder. Is this mistake serious? How can I rectify my mistake?
Thanks.
Murali
Macbook Mac OS X (10.4.6)

Hi Mr. Peck,
When I spotlight the term "windows media player", I still see WMP preferneces and a plugin. These files are in the system library. I assumed that there must have been an uninstall option in the WMP folder and that using it would have removed all the traces of WMP. Hence, my original post. So, what do you think I should do about the residual WMP files?
Thanks for the reply.
Regards,
Murali

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How to Reinstall Creative Media Player Software

October 2nd 2006
If your update for Creative Media Source, Creative Media Player, and any associated programming has corrupted your system and you need to reinstall the older version or reinstall any of it period this information is critical to avoid serious frustration. It took me four days to figure this out fully and it was HARD to figure out with NO thanks to Creative Technical support. If anything Creative OWES me for this information since they are too stupid to answer my questions with anything but canned answers. It was posts on the Creative forum and several searches in Yahoo and Google that helped lead me to the conclusion of this issue and I feel that you as a Creative customer are not going to like this at all but hey, I?m just the messenger so please don?t kill me! Word of warning! Formatting your hard dri've and reinstalling all your software is far easier than what I am about to instruct you but what I figured out does work and seems to be the ONLY way of really fixing this bug. This applies to the Audigy Z 2S Platinum and should apply to ALL Creative Software in this line of Creative Products.
What caused this in the first place:
I was happily running the supplied creative Media Player, Media Source Go! software with THX, Dolby, and the other features that came with my Audigy Z 2S Platinum. As a conscientious computer user I like to keep things up to date and like to keep my software updated so I went to the Creative site and performed the automatic updates. BIG, BIG mistake! I lost the Equalizer, THX, the Mixer, and everything BUT the most basic of applications to this sound card. The point of me buying it in the first place was the features. The updates stripped me of them. When I tried to reinstall the original software the problems began. When using the supplied installation disk and attempting to uninstall the software was problem one. Creative never had the forethought of supplying an accurate uninstallation feature so when you use the ?Add/ Remove Program? feature you do not get the junk that Creative hides in your file system much like trying to extract AOL Files (which gave me the inspiration for getting rid of the corrupted installation of Creative Software). Like AOL software Creative is extremely invasi've and hides in a number of places you would not even think to look in.
The Issues you will be facing and the associated Error messages:
Upon reinstallation of the old software after my first of many attempts at removing the old installation I began to get the following error messages upon startup of the Media Source software, ?Exception-Created Object:Exceptions:FactoryNotFound Message:?Invalid Factory in Created Object: AudioChannelMappingMSG? and ?PFX file missing or corrupted, application will now terminate?, and the last of your nightmare messages ?Device not found by application and application will now terminate?. If you get any of these messages you are screwed and face a serious uninstallation procedure to correct this. Thanks to this you should be able to fix it all and get your reinstallation to take properly.
Something to keep in mind and I only found out about this the day before I wrote this, Apple Quicktime 7 has a serious conflict issue with DemoShield and the removal process is the same for the Creative Software since uninstallation will not get Quicktime out either. Before you reinstall remove Quicktime 7 or you are going NOWHERE! Quicktime 6 does not appear to interfere with the installation. You will get the error message ?DemoShield has encountered a problem and needs to shut down? followed by the computer wanting to send an error report. This is a sure fire sign that Quicktime is interfering with the installation along with the file DEMO32.exe which will need to be deleted.
Another thing I need to mention is that you WILL need the following software or something similar to eliminate all traces of Creative software, Error Expert, RegEditXP, Directory Cleaner, and Find Dead Links. This software will get the impossible and hidden stuff you will not find or be able to get rid of otherwise.
Preparation for this task:
Kick on some music, smoke a FAT joint, drink a beer, or do both because this process is involved and frustrating! If you don?t drink or smoke or both than I hope God is with you because you will be cursing and swearing when something does not go right. Remember, I was at this for four days FULL TIME with minimal information to go on. Patience is a MUST or be ready to pay an expert a LOT of money to deal with this.
Now it begins:
NOTE: It should not be necessary to uninstall the Card itself. The software and not the PCI card is the issue and the drivers are not what cause the hanging reinstallation. I did at one time in the process of figuring this crap out pull the card but when I managed to fix the problem I had left the card in. Again it is NOT necessary to pull the Sound Blaster card from it'ss slot to effect the fix for the software.
NOTE: Should at any time in this extraction process you get the message ?Application cannot be removed? or ?Another application is using file and it cannot be removed? hit CONTROL/ALT/DELETE to open the Task Manager. Click APPLICATIONS and if Creative software is running click END TASK. You can then continue the extraction process.
: TRY to save all of your important media files in another directory (preferably in another dri've or partition. Another dri've is preferred) before you begin this so you don?t loose your music and video files to an accident, misunderstanding, or software association. Making a special holding folder with an easily recognizable name not having Creative in its name will help keep you from accidentally deleting these files in the event the search turns them up.
2: Go to the ?Add Remove Programs? in the control panel and remove all instances of Creative you can find. When that is done go to Run\msconfig and select ?Selecti've Starup? and UNCHECK ?Load Startup Items?.
3: Restart the computer. Now the fun begins. Put on your hunting hat, you are on digital safari!
4: When the computer starts up you will be notified by msconfig that changes have been made to the way the computer starts. Hit the red X and close the message and do the same for msconfig. You will see the prompt ?restart computer? or ?close without restarting?, select ?close without restarting?.
5: Open Windows Explorer, Start\Programs\Accessories\ Windows Explorer. The search feature here is a great help but for the moment get the obvious crap first.
6: In Windows Explorer click ?View? and select ?Show hidden files? in the selection menu window. This will allow you to get the stuff that regular uninstallation can't get at nor will a regular search reveal. THIS IS A VERY IMPORTANT STEP DO NOT TRY TO WORK AROUND IT OTHERWISE YOU WILL FAIL EXTRACTING ALL THE JUNK!!!!!
7: Look for these three directories first:
C:\Documentsandsettings\USERNAME\StartMenu\Program s\Creative
C:\Documentsandsettings\Aministrator\StartMenu\Pro grams\Creative
C:\Documentsandsettings\USRNAME\Applications\Creat ive
Delete them!
8: Now go to the C:\Programs\Windows directory. This gets touchy. WORD OF WARNING TO NOVICE AND INTERMEDIATE COMPUTER USERS ALIKE (Experts should need no warning about this) BE VERY CAREFUL ABOUT WHAT YOU DELETE HERE! THERE ARE FILES HERE CRITICAL TO THE OPERATION OF ALL OTHER APLICATIONS ESPECIALLY WINDOWS AND DELETING THE WRONG ONE WILL RESULT IN A COMPUTER THAT WILL NOT START! You can confirm who made the file by pointing at the file in question with your cursor and it should display the maker of the file.
You will be hunting any and all programs with the following beginnings, CT, SB, ct. The files beginning with ?ct? can either be Creative or Microsoft, CONFIRM EACH BEFORE YOU DELETE THEM.
The Windows files you will be looking in are:
C:\Programs\Windows\ime
C:\Programs\Windows\inf
C:\Programs\Windows\PIF
C:\Programs\Windows\prefetch
C:\Programs\Windows\Registration
C:\Programs\Windows\System
C:\Programs\Windows\System32
Lower down in the Explorer window you will find the following files that also need to be deleted:
C:\Programs\Windows\CTCCW.DLL
C:\Programs\Windows\CTDCRES.DLL
C:\Programs\Windows\CTDV0K.CDF
C:\Programs\Windows\CTDV0K2.CDF
C:\Programs\Windows\CTDVAUDY.CDF
C:\Programs\Windows\CTHELPER.EXE
C:\Programs\Windows\CTRegrun.exe
C:\Programs\Windows\CTRES.DLL
That gets the obvious and less obvious stuff out but the hunt is not over by a long shot.
9: This is where it begins to get complicated. In Windows Explorer you will be using the Search button.
Click Search and look for these files:
HKLM\Software\Creative Tech\Software Installed !!DELETE THIS FILE!!
Demo32.exe !!DELETE THIS FILE!!
Creative
SoundBlaster
{5CDDF96A-BC34-4D72-9ABA-EFFF0C39977} !!DELETE THIS FILE!!
AC3 !!Delete any and all files found associated with Creative. With the AC3 files MAKE SURE they are Creative file before deleting them. There are AC3 files unassociated with Creative and they will appear in your search. ATI uses AC3 decoders as well and you DON?T want to screw up an application that is not the problem.!!
THIS COMPLETES AS MUCH OF THE MANUAL EXTRACTION YOU CAN AS A USER GET TO WITHOUT THE ASSISTANCE OF SOFTWARE.
0: Run Directory Cleaner and set it for Creative Audio and click CLEAN followed by setting it for Creative Audio Light and again Click CLEAN. Shut down Dri've Cleaner when you are done with this step.
: Run RegEditXP and fix all issues it finds and close it when it is done.
2: Open Error Expert and set it to Scan for Registry Errors. This gets the stuff RegEditXP misses. When it has found the problems it can select FIX.
3: While still in Error Expert select ADVANCED SYSTEM TOOLS and select STARTUP LIST MANAGER. Remove Creative from the list in any form you find it. Close Error Expert when done.
THIS COMPLETES THE REMOVEAL PROCESS FOR CLEARING YOUR COMPUTER OF CREATIVE SOFTWARE.
IF YOU HAVE QUICKTIME 7 IT HAS TO BE REMOVED DUE TO A COMFLICT WITH CREATIVE INSTALLATION SOFTWARE!
If you do not have Quicktime 7 then open msconfig, reset your computer to ?Normal Startup?, click ?Apply?, then close msconfig and restart. You can now reinstall your original software.
4: Removing Quicktime 7:
This sucks as well. Uninstalling Quicktime 7 from the ?Add/remove Programs? will not work. First make sure it is OFF. If it is acti've it will not be removable. Check with the task manager and in your system tray at the bottom right hand corner of your computer monitor. If you see the blue ?Q?, close it before beginning the extraction process or it will get very complicated.
Windows Explorer Search found all the files I needed to remove but like Creative reference all the same folders in C:\Programs\Windows as you did for removing the Creative Software and remove all references of Quicktime you find;
C:\Programs\Windows\ime
C:\Programs\Windows\inf
C:\Programs\Windows\PIF
C:\Programs\Windows\prefetch
C:\Programs\Windows\Registration
C:\Programs\Windows\System
C:\Programs\Windows\System32
Windows Explorer will lead you to other programs it hides in and the one file I could not remove under any and all circumstances was the one in C:\Programs\Adobe. That one reference will not interfere with anything so you can leave that one. Once you have removed Quicktime 7 go to msconfig and select ?Normal Startup? and restart your computer.
After your computer boots up fully slap the CD ROM in the dri've and it should begin to start up as if it was never installed in the first place. You will get the prompt to, ?Modify, Repair, or Uninstall? software. Uninstall is a joke since it does not work and it is unnecessary. There should be nothing to repair after all of this so I chose Modify. I now have the original software that worked right when I first got the Audigy Z 2S sound Card and it works fine. As a footnote to all of this I did get one error message when I restarted after the installation. It said ?cdrw32.dll missing? but it had no apparent effect on my computer. A subsequent reboot and the message never reappeared. I am not looking this any deeper than I have to since the message never reappeared and I suspect it had something to do with the reinstallation process of Creative Media Source and the media player.
The End!

Audio Console is included in the latest drivers, the easiest way to reinstall it is to reinstall the drivers but if you want to reinstall only the app, uncompress the drivers package with WinRAR and run the setup program from the AudCon Folder. If your X-Fi is OEM you may need to mod CL's drivers, or get a package from Dell that includes AudioConsole.

Questions on Flip4Mac and MS Windows Media player for Mac

If one installs "flip4mac" sofware, the plugin is installed. Will there be a icon or an application file for this software and an uninstaller file in the application folder? Do I have to activate the plugin before I use the web site to play the "wma" or "wmv" files? or it is not necessary to do that once it is installed? To uninstall, do I activate the "uninstall" file or the icon in the application folder?
As per Dave, in the Maxfixit, he says he uninstalled and went back to using media player. Does the Microsoft WM player handle DRM files to play? If so why Craig is saying that Flip4Mac is a "MUST HAVE"? Why not install the Microsoft WM player instead of Flip4Mac?
If one wants to install Microsoft WM player, what is latest version available for Mac? and where can I get it from and install it? MS WM player for Mac ver 9 comes in .bin or .hqt formats not .dmg format. Does the .bin format be installed by doule clicking on the file? or you need "stuffit" prog to expand and install the same?
Appreciate your suggestions regarding this matter. Thanks.

A Flip4Mac application folder is created in the Applications folder. An uninstaller is included in the folder along with the Flip4Mac player application.
Flip4Mac currently does not play files that are protected by the MS DRM. However, if you use WMP on an Intel Mac you will have to run the browser in Rosetta because the WMP browser plug-in is not a universal binary. I'm not sure that the Mac version of WMP will play DRM protected files.
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While installing a program (MediaCenter.exe) to handle audiobooks from the library, I erroneously associated the download site with Windows Media Player instead of the actual application (NetLibrary Media Center). How can I reverse/change this?

While installing a program (MediaCenter.exe) to handle audiobooks from the library, I erroneously associated the download site with Windows Media Player instead of the actual application (NetLibrary Media Center). How can I reverse/change this? Reinstalling the application does not clear the error, so I'm assuming the association is somewhere in Firefox.

Never mind -- I just found it under Tools/Options.../Applications, where I changed the incorrect association of "nlmcp" from Windows Media Player to the correct one, NetLibrary Media Center. Done!

Issue with Star Ratings in Windows Media Player 12 on Win7

The particular issue I'm having is this. I can star rate my music a 1, 2, 3, or 4. However if I try to rate anyone particular song a 5 star Rating, it shows it as a 0 star rating. This is happening on my desktop system as well as my laptop. I never
had this problem before. And I'm not really sure when this problem started. Also, it shows 5 star rated songs a 0 star rating in explorer as well. Any help to figure out this issue would be greatly appreciated. Thanks in advance for all who reply.
SWS

Hi Cougar Mutimedia ,
Will the issue occur with specific file type , specific file or all the file ?Have you tried to re-join the music to have a check ?
We can try the built-in troubleshoot tool to have a check :
Control Panel\All Control Panel Items\Troubleshooting\All Categories\Windows Media Player Library ,Windows Media Player Settings
Or try the following tool :
Fix Windows Media Player video, and other media or library issues
https://support.microsoft.com/en-us/mats/windows_media_player_diagnostic?wa=wsignin1.0
If the issue persists,we may need to reinstall the Windows Media Player to have check .
Click “Start” button, type “windows features” in the program search box and hit enter.
1. In the “Windows Features” dialog box, look for “Media Features” and expand it.
2. Clear “Windows Media Player” check box.
3. As soon as you clear the check box, you will see a pop-up saying that “The following Windows features will also be turned off because they are dependent on Windows Media Player.” The listed program is “Windows Media Center”.
4. Go ahead and click “Yes”. Windows will now begin uninstalling WMP12.
5. You to restart Windows for the uninstallation to complete.
6. Click “Start” button, type “windows features” in the program search box and hit enter.
7. In the “Windows Features” dialog box, look for “Media Features” and expand it.
8. Check boxes “Windows Media Player” and “Windows Media Center”.
9. Click “OK”. Windows will take some time in reinstalling them. Wait for the process to finish.
10. You to restart Windows for the installation to complete.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Safari/Windows Media Player problem.

I have a bit of a problem at the moment with viewing video content on some sites - when I click the link/button/whatever this message appears -
"Safari can't display content on this page
Some content on this page requires an Internet plug-in that Safari doesn’t support. The application “Windows Media Player” may be able to display this content. Would you like to try?"
When I do try WMP, it opens ok, tries to play it, then gives me this message-
"The file name, directory name, or volume label syntax is incorrect"

Do you also have Flip4Mac installed?
If not, Microsoft is no longer supporting Windows Media Player for OS X but Flip4Mac will continue to be supported which adds a plugin for Safari and other browsers that should work.
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=windowsmedia

Windows Media player for videos on Safari...

Hi-
I am brand new to a mac...I have been cruising the web and a lot of web sites I frequently visited on my PC laptop are now not working the same. Fifa.com for example. I go to look at soccer highlights, but the videos do not work.
When the video screen comes up it originally directed me to the microsoft page to download windows media player to be able to view the videos. I downloaded windows media player and the installer and installed it onto my mac. However, still when I go to the webpage it does not work... now when I go to the page it says "Some content on this page requires an Internet plug-in that Safari doesn’t support. The application “Windows Media Player” may be able to display this content. Would you like to try?" When I say OK the windows media player pops up and says "cannot open the file. Verify the path and filename are correct and try again." I am not sure what to do... I know it is not the websites problem as on my PC laptop the videos play fine. I just want to watch my soccer highlights on my new spiffy Mac, please help.
THANKS in advance.
MacbBook Mac OS X (10.4.10)

Hi Anni,
Welcome to  discussions
Thanks for all the info but I have tried everything and still nothing. I just don't get it.
You're welcome If I may say, you have tried everything is too broad a statement when trying to get help we need to know what you have tried.
Have you tried a freshly created test account? See this doc, on how, if you haven't see this on 10.4 & Adding a new user account to your computer, this helps to show if this is a problem isolated to your username account or system wide.
Do you have the plugin components mentioned?
Are you running 3rd party Safari extending applications?
Has Flip4mac ever worked for you?
Post a Url of the video you are trying to watch, or an example of similar would help, so we may try it.
Can you view Youtube & google vids?
• If those are your correct specs you show your os is extremely behind, missing all the fixes
the subsequent os updates & security updates offer. If they are incorrect please take a sec, to correct, adding the size of drive & ram would help as well
If you update make sure to back up your personal files & data see this document on,How to back up and restore your important Mac OS X 10.3 & 10.4 files
Look at A. Brodys post on how to update properlya. Brody now that 10.4.6 is out lets review..albeit it os 10.4.6 it still applies up to 10.4.10, his is the first post, ( this was the start of the double boot after os update.)
Apologies if you already know all this I can't not know, prefer err on the side of caution.....
• Note that your problem sounds different then the original posters problem, he doesn't speak of freezing, you are running a ppc ibook he a Macbook on 10.4.10.
Please post your own topic & articulate what the "everything" you have tried happens to be, you are more likely to get the help you need, no doubt it must be most
annoying not to be able to view what you know you can.
Good luck,
Eme'~[) / Maria

Windows Media Player (WMP) as plug-in in Safari

Happy New Year All!
I'm having problems playing online/streaming media as a "plug-in" using Windows Media Player (WMP) within Safari 3.0.4. It works perfectly fine for my PowerBook. However, my MacBook would not work!
Not working would mean that an error message states "Some content on this page requires an Internet plug-in that Safari doesn’t support. The application “Windows Media Player” may be able to display this content. Would you like to try?" If I click on "OK", WMP would pop-up and play in a separate window - which I do not want! I would like my MacBook to play streaming media/content within Safari using WMP - like my PowerBook.
Hope someone can shed some light to my problem as I do not want to use "Flip4Mac" as an alternative, thanks!

I do not want to use "Flip4Mac" as an alternative
Why?
Windows Media Player has not been supported by Microsoft for the Mac for a number of years, and they themselves refer you to Flip4Mac.
Whether it plays in your browser or a separate window is dependant on how the site is programmed.
These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 and OS 10.4.11. (If you are running Leopard, ensure that all plug-ins have been updated for OS 10.5)
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)
In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009.1.1, which also deals with the Quicktime/Flash issues you may have experienced, such as the '?'. What happened was that both Quicktime as well as Adobe FlashPlayer tried to play the Flash video at the same time. This no longer happens. (N.B. Security Update 2007-009 requires both a restart and a permission repair.)
See also the very informative post from QuickTimeKirk dated Dec 3, 2007 in this thread: http://discussions.apple.com/thread.jspa?threadID=1268489&tstart=0
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them).
Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz.
Important: Now repair permissions and restart.
You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

Windows Media Player for audio on one website does not load?

I have Firefox v8.01, Windows 7 OS. On one of my websites, the Windows Media Player does not load. The audio works on IE9 but not on Firefox. I have used the same code on other sites that work just fine in Firefox, IE and Chrome. I can't fix the problem because I don't know where the problem lies? I have disabled all my Firefox add-ons which provided no solution. The site is http://www.music.articleposts.com This is a blog site and the sound code is in a widget.

Hi Anni,
Welcome to  discussions
Thanks for all the info but I have tried everything and still nothing. I just don't get it.
You're welcome If I may say, you have tried everything is too broad a statement when trying to get help we need to know what you have tried.
Have you tried a freshly created test account? See this doc, on how, if you haven't see this on 10.4 & Adding a new user account to your computer, this helps to show if this is a problem isolated to your username account or system wide.
Do you have the plugin components mentioned?
Are you running 3rd party Safari extending applications?
Has Flip4mac ever worked for you?
Post a Url of the video you are trying to watch, or an example of similar would help, so we may try it.
Can you view Youtube & google vids?
• If those are your correct specs you show your os is extremely behind, missing all the fixes
the subsequent os updates & security updates offer. If they are incorrect please take a sec, to correct, adding the size of drive & ram would help as well
If you update make sure to back up your personal files & data see this document on,How to back up and restore your important Mac OS X 10.3 & 10.4 files
Look at A. Brodys post on how to update properlya. Brody now that 10.4.6 is out lets review..albeit it os 10.4.6 it still applies up to 10.4.10, his is the first post, ( this was the start of the double boot after os update.)
Apologies if you already know all this I can't not know, prefer err on the side of caution.....
• Note that your problem sounds different then the original posters problem, he doesn't speak of freezing, you are running a ppc ibook he a Macbook on 10.4.10.
Please post your own topic & articulate what the "everything" you have tried happens to be, you are more likely to get the help you need, no doubt it must be most
annoying not to be able to view what you know you can.
Good luck,
Eme'~[) / Maria

Audio sync different between QuickTime and Windows Media Player

I've run into a new problem I've never encountered before. When playing a video on QuickTime on a Windows PC, the audio is in perfect sync. However, when I play the same QT video on Windows Media Player, the audio is out of sync by as much as three seconds. The Windows software is current. The source content is created using ProTools 10 on a Mac running Yosemite, from an original QT mp4 converted to a .mov via quicktime for import into ProTools. The output was a standard .mov. I also tried converting it to an mp4 via QT, but the result was the same.
This is a pretty alarming discovery as I now have to test any videos bounced from ProTools on a PC Windows Media Player to make sure someone doesn't view it this way, with the audio sync appearing incorrectly.
Anybody know why this happened? Or how to prevent it in the future?

you can buy and use the WMV Studio windows media export components from Flip4Mac which wil allow you to export to a windows media format directly from FCP and other suitable QT compliant apps ...
or you can copy the file over onto your own quicktime enabled PC and use the free, and much faster, windows media encoder there.

MS Media Player 10 WMA Support W

My Nomad Zen doesn't play the latest files I rip with the new Media Player version 0.
[Windows Media Audio 9. - VBR Quality 90, 44 kHz, stereo -pass VBR]
Is this a problem with my unit or do I need a firmware upgrade to support this?
If this is a firmware issue, Is there any hope for a firmware upgrade?
Message Edited by PeterH on 0-7-2004 04:55 PM

PeterH
I have a similar problem, but at least I can play the files I encode on my Zen Xtra. I have isolated the cause to the Windows Media Audio 9. codec. I can literally encode any WMA file at any compression rate (92, 256, 320 kbps ? CBR? etc) and the track length error is repeated (Read below for more info?)
Here?s the link to my thread: http://forums.creative.com/creativel...id=27390#M7053
Which says this...
<"I am having problems with tracks encoded as Windows Media Audio 9. ? CBR 320 kbps, 44kHz, 6 bit, stereo single pass using Adobe Audition .5 (in this instance ? though this problem occurs with various other WMA encoding programs such as Audio Conversion Wizard .65).
<These encoded files play fine on my pc using Windows Media Player 0 (or any other player) indicating a correct track length, but when these files are copied to my Zen Xtra (60GB) the track length display incorrectly. There is no problem with the mp3 equivalent - encoded CBR 320 kbps, 44kHz, 6 bit, stereo ? which work perfectly on both my pc and Zen Xtra.
<In detail - a 74 minute continuous play track may display as 2m 24s (depending on the file, the track length always varies) and as such I can only fast forward to this extent. If I was listening to say, 37m 24s on this track and depressed the fast forward button, holding a second or two, and then let go, it would jump back to 2m 24s despite indicating say 45m 37s. A nightmare!
<I could understand that there may be a problem ascertaining the correct track length on a VBR file but these are CBR.
<Any ideas or suggestion are welcome?"
I certainly don?t want to use older WMA codecs to encode my latest material. I have the most up-to-date firmware, drivers & applications available but no remedy.
Here?s the email I received from Creative after contacting them direct?
?Thank you for contacting Creative Technical Support.With regards to the issue, could you kindly do a Clean Up on the playerby accessing Recovery Mode?
Below are the steps on how to access Recovery Mode. Turn off your Zen player. Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen. Remove the paper clip from the Reset hole and then release the Play/Pause button after the recovery mode has started. The Jukebox Zen will enter the Recovery Mode and the following options will be displayed:Clean Up (Performs a disk scan on the players hard disk)Format All (Formats the players hard disk - Note: all contents will be lost) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)Reboot (Reboots the device).Select the first option to do a Clean Up. This allows the player to re-organize the files on the hard dri've, and fix any file problems that may have developed. After a clean-up, if you reboot, a symbol with the message "Re-building Library" shows up before normal functioning (depending on the amount of songs on your Zen, it might take a few minutes to rebuild the library).After doing a Clean Up, do download and install the latest firmware update for the player from our website at the following link.http://us.creative.com/support/downloads/Under Product Type, select MP3 Players, followed by Zen (Hard Disk Dri've/ Micro) and then select NOMAD Jukebox Zen Xtra. For OS, select Windows XP. The file to be downloaded is Creative Jukebox Zen Xtra Firmware Update version .20.08 (.03 MB).After downloading the file, kindly access Recovery Mode on the player again and this time select the 3rd option to Reload OS.NOTE: Reloading your Operating System should not affect the contents of your Zen.WARNING: Before reloading the OS, the firmware update from the website MUST be downloaded onto the computer first in order to complete thereload process.From Rescue Mode Scroll to Option 3 and press the scroller. The Message "OS will be erased. Reload it via USB. Continue?" appears Choose the correct icon (Yes). "Erasing OS..." appears.When you see the message "Start Firmware update now!" do so as quickly as possible.FIRMWARE UPDATEownload to its own folder and extract the firmware on your computer. After that, install the firmware by following the on-screen instructions.
I think I need to send them another email clarifying that it is a problem with the WMA 9. codec. Perhaps they might have the answer?
Laters
WOODS

Move Media Player for Mac

I want to be able to watch full TV episodes at ABC.com, but it keeps telling me I need to install the Move Media Player.
I follow the instructions they have for Mac users, and click the "Install Now" button. I allow my computer to trust the website, and when the loading is complete, nothing happens.
I've tried to download this several different ways.
Is it even possible to download the Move Player onto a Mac?

I went to ABC.com and everything worked fine, although as I am not in US I could not watch full episodes, just trailers etc, which all worked well.
I don't know 'Move Media Player' (spelling?) but:
These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 and OS 10.4.11. (If you are running Leopard, ensure that all plug-ins have been updated for OS 10.5)
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)
In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009.1.1, which also deals with the Quicktime/Flash issues you may have experienced, such as the '?'. What happened was that both Quicktime as well as Adobe FlashPlayer tried to play the Flash video at the same time. This no longer happens. (N.B. Security Update 2007-009 1.1 requires both a restart and a permission repair.)
If you get problems with viewing video on a website try moving this file to your Desktop:
Hard drive/Library/Internet Plug-Ins/QuickTime Plugin.webplugin
and then restarting Safari. If all now works, you can trash that file.
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them) to enable Java.
Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
Important: Now repair permissions and restart.
You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

Adobe Media Player Corrupted? Won't uninstall or update.

Windows XP, Adobe Media Player 1.1. I try to uninstall through the control panel and get a dialog box with unreadable characters, then an error message pops up. After clicking OK the uninstaller backs out and closes.(http://img517.imageshack.us/img517/5913/adb1.jpg).
I try to replace and uninstall through Adobe Media Player website (http://www.adobe.com/products/mediaplayer/). Both Replace and Uninstall fail and results in an error (http://img689.imageshack.us/img689/2964/adb2.jpg).
Uninstall and Replace result in: "Sorry, an error has occured. The application could not be installed. Try installing it again. If the problem persists, contact the application author." (http://img163.imageshack.us/img163/1862/adb3.jpg)

I have the exact same issue - but the funny thing is that it is only on my iMac - my MacBook Pro is fine and they both have 10.7.2 and the same latest Flash Player, so I think it might be a hardware problem to be honest.
Ever since upgrading to Lion my iMac has been that way - my MacBook Pro had the problem with the first update from Adobe but after the second update of the Flash Player everything is fine on the MacBook Pro.
How old is you MacBook Pro?

How to download mozilla fire fox and adobe flash media player

Hi I am so lost i cant seem to download all the stuff i need to set up my notebook (iBook G4) i just need to find out how i can update my mac os x 10.4 to a later version also since mine is obsolete it wont let me download firefox or adobe flash media player. Im not good with computers so i may need instructions to be easy to understand.

Hello,
TenFourFox is the most up to date browser for our PPCs, they even have G4 & G5 optimized versions...
http://www.floodgap.com/software/tenfourfox/
SeaMonkey seems pretty fast also, with many options...
http://www.seamonkey-project.org/
http://www.seamonkey-project.org/releases/
Flash is a nightmare, but my notes on that...
Look for this for the Standalone player "Download the Macintosh Flash Player 10 Projector content debugger (ZIP, 5.95 MB)"
http://www.adobe.com/support/flashplayer/downloads.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/865/cpsid_86551.html#prob1=uninst,os=m10.6,
Download this if you haven't...
http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp10.1.102.6 4_and_9.0.289.0archive.zip
Once downloaded if it doesn't unzip automatically the double click on that file.
Look for the fp10.1.102.64_and_9.0.289.0archive folder, open it, look for the Flash Player 10.1.102.64 folder & open and look for 101r10264 folder & open it, double click on the flashplayer101r102_64_ubmac.dmg file, choose the Install Adobe Flash Player file to install... they don't make it easy!
Or I put up the smaller ones here...
http://dl.dropbox.com/u/450421/flashplayer10_1r82_76_ub_mac%20copy.dmg.zip
Stand alone player...
http://dl.dropbox.com/u/450421/LastFlashPPC.zip
Or free 3rd party...
http://www.wimpyplayer.com/products/wimpy_standalone_flv_player.html
The last really supported Flash for PPC was 10.1.102.64, but if it's for like Facebook or such, people have been fooling FB to think they have a leter version installed.
Texas Mac Man's Flash hack/post...
https://discussions.apple.com/thread/3599648?tstart=0
Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
Might be later ones around also... saw 11.3 I think.
(If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, contributor Texas Mac Man suggests the following solution which fools the site into thinking that you are running the latest version:)
Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.

Incorrect uninstallation of W media player

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