InDesign CS4 Server serialisation

Hi guys,
I'm installing a InDesign CS4 Server on Windows 2003 Server for Small Business Server, Service Pack 2. 4Gb available on C:drive,Intel Xeon 3.2Ghz, 4Gb Ram
The machine had InDesign CS3 Server installed previously.
1. Uninstalled InDesign CS3 Server
2. Rebooted Machine.
3. Installed CS4 Server
4. Installed latest Rapid Release
5. Setup Win Service
and wondered why I wasn't prompted for the serial number at start of install. (ok, I hear you... should have read the read-me file first to see if anything in the installation process had changed...).
So I stopped the ID-Service and then ran the command-line serialisation at this point.
Checked in TaskManager no ID Server was running.
However the serialisation hangs after:
<pre>
08/26/09 10:15:05 INFO [server] Server Runnin/g
</pre>
And the serialisation process seems to launch two processes at this stage: InDesignServer.com and InDesignServer.exe.
Which is right before this step... which is repeated twice and then the cursor just sits there... (doing nothing).
<pre>
[javascript] Executing File: C:\Program Files\Adobe\Adob
e InDesign CS4 Server\Scripts\Export As XHTML\XHTMLExportMenuItem.jsxbin
</pre>
Before back-tracking fully and doing a complete uninstall and reinstall (and this time serialising after step 3), I thought I'd check if anyone had come across this and has a possible clue as to what's going in. Any help appreciated.
At this stage I'm scheduling a full uninstall/reinstall for Thursday if things aren't resolved today (Wednesday).
Thanks,
Cari
Snr Solutions Consultant,
Typefi Systems.
Here's what I see in the cmd console:
<pre>
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Program Files\Adobe\Adobe InDesign CS4 Server>indesignserver -serialnumber xx
xx-xxxx-xxxx-xxxx-xxxx-xxxx
================================================================================
. Version 6.0.4
. Adobe, the Adobe logo, InDesign, and InCopy are either registered trademarks
. or trademarks of Adobe Systems Incorporated in the United States and/or other
. etc.
================================================================================
08/26/09 10:14:58 INFO [server] Initialising
08/26/09 10:14:58 INFO [server] Loading the application
08/26/09 10:14:58 INFO [server] Restoring Object Model
08/26/09 10:14:58 INFO [server] Scanning for plug-ins
08/26/09 10:14:58 INFO [server] Initialising plug-ins
08/26/09 10:14:58 INFO [server] Starting up Service Registry
08/26/09 10:15:03 INFO [server] Executing startup services
08/26/09 10:15:03 INFO [server] Using configuration configuration_noport
08/26/09 10:15:05 INFO [server] Initialising the SING gaiji system
08/26/09 10:15:05 INFO [server] Initialising Application
08/26/09 10:15:05 INFO [server] Completing Initialisation
08/26/09 10:15:05 INFO [server] Image previews are off
08/26/09 10:15:05 INFO [server] Server Running
08/26/09 10:15:05 INFO [javascript] Executing File: C:\Program Files\Adobe\Adob
e InDesign CS4 Server\Scripts\Export As XHTML\startup scripts\XHTMLExportMenuIte
mLoader.jsx
08/26/09 10:15:05 INFO [javascript] Executing File: C:\Program Files\Adobe\Adob
e InDesign CS4 Server\Scripts\Export As XHTML\XHTMLExportMenuItem.jsxbin
</pre>

That looks correct - InDesignServer is up & running, waiting for commands, or a control-c to quit.
InDesignServer.com is a shell app which launches InDesignServer.exe, so having both processes active is correct.
Once you have successfully serialized (as it appears you have), you should be able to restart either via the Windows service or at the command line without the '-serialnumber' parameter.
-Brendan O'Shea
InDesignServer Engineering

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