Inoperable printer

Hello,
Printer wouldn't print so I aquired a new driver download on-line. Still not working/printing so uninstalled everytghing and tried to reinstall. Now 4 lines indicating registry keys are the problem. I'm stumped, cant get any further and need support.
Is there anything I can do to get the printer back to working?

Hi @Snojob
What printer model do you have? How Do I Find My Model Number or Product Number?
While I wait to hear back from you, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Problem:
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Hello popkc, and welcome to the HP Forums.
I see you are looking into ink options. Due to the design of the printer, it does require functional ink as to not cause damage to the print system. There is no way to override this.
Please let me know if you have any questions. Thanks for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hey @garymarchlewicz ,
Thanks a lot for the question, now lets get you an answer!
If you all HP Technical Phone Support or go online to HP Out of Warranty Support you can order a replacement CD.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
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Hope this helps. Have a great day!
I worked for HP.

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This question was solved.
View Solution.

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Message was edited by: Sjazbec

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I also fixed the permissions on my HD and repaired the disk and this did not help.
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Please Help !!!

I finished validating the fonts and used YUSA to clean up the caches but to no avail. I will look at an uninstall for the print driver and see what that does. My problem is that I can't even get into the print preferences because it fails to open.
Though I agree with you on Office being a very stable program. I am not able to get Excel to open up... It starts up and opens the last 5 spreadsheets that were previously opened before the problem started. The sheet shell is there for all 5 workbooks but there is no data and nothing but a beach ball bouncing around. Summer is over and I am sick of playing with the beach ball LOL
By the way - what All in one printer would you recommend for Mac. The HP printers I have are from my days when I used a (yuk) PC.
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P.S. I beleive it acts the same way on the RD00 invoice output, but our abaper's currently have that part in an inoperable state for other reasons.
Is this standard config to act this way ?
Thanks in advance
Bill

This is the standard config to supress printing on the rejected item. Are you using standard programs or customised ?

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When you select "Print" in Aperture, you get an Aperture print window with the option to select a printing profile, or to leave it "printer managed", the LATTER BEING THE DEFAULT; leave it there.
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When I try to print my iCal calendar over my network printers (a GIMP LaserJet 4 and a Brother All-in-one with built in network server), the print option window freezes, There is no calendar in the preview pane, the "continue" button is grayed out, I can't choose from any of the toggle options in the window, and the cancel button is inoperative. iCal continues to function properly however. What is the problem?

You are welcome, Laura.
I was hoping it was not that.
Maybe you should hope it is: it could be something worse.
I hope you will report your findings.

Printer spooler keeps stopping

Windows 8.1. I have checked the printer spooler service it is configured correctly as far as I can tell. Set to start automatically, restart on the first and second failure. The dependencies look ok.
I have tried to remove unwanted printers from 'Devices and printers'. They keep coming back after a reboot. Some of these are shared printers that no longer exist on the host machine. They all remove except one which stubbornly refuses to budge.
I try installing my new cannon printer, it starts the installation but then fails because the printer spooler service is not running.
- Processing cannot be continued because the Windows Print Spooler service has been stopped. Start the Print Spooler service and then try again.
I restart the printer spooler service and try again. Same problem.
I restart the machine. Same problem.
I have no idea why it keeps stopping. How do you get the service to log errors.
I have tried to use the Troubleshooting application. It states 'the printer spooler service is not running' and restarts it. One tries to reinstall the printer, same problem.
How does one fix this problem? Is there a tool to remove all printers and start again?

Windows 8.1. I have checked the printer spooler service it is configured correctly as far as I can tell. Set to start automatically, restart on the first and second failure. The dependencies look ok.
I have tried to remove unwanted printers from 'Devices and printers'. They keep coming back after a reboot. Some of these are shared printers that no longer exist on the host machine. They all remove except one which stubbornly refuses to budge.
I try installing my new cannon printer, it starts the installation but then fails because the printer spooler service is not running.
- Processing cannot be continued because the Windows Print Spooler service has been stopped. Start the Print Spooler service and then try again.
I restart the printer spooler service and try again. Same problem.
I restart the machine. Same problem.
I have no idea why it keeps stopping. How do you get the service to log errors.
I have tried to use the Troubleshooting application. It states 'the printer spooler service is not running' and restarts it. One tries to reinstall the printer, same problem.
How does one fix this problem? Is there a tool to remove all printers and start again?
Every time I reboot I get the same printers in 'devices and printers' even though I have removed them. Also there is one printer that will not be removed. If I try and then hover the mouse cursor over the printer icon, the tool tips displayed are
"Remove failed"
"Driver does not exist"
Ok. I don't give a stuff about the missing driver, I just want to remove it. Why does a missing driver prevent me from removing a printer. I though that if the driver was missing it would indicate that the printer is inoperable and make removing it
even easier.
How on earth does one get around this embargo. How does one get rid of dud printers from the control panel applet?
I am sure that these remnant printers are causing the print spooler service to keep crashing.
The system event log has these errors
Log Name:      System
Source:        Service Control Manager
Date:          2/09/2014 9:57:44 PM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DeesNotebook
Description:
The Print Spooler service terminated unexpectedly. It has done this 3 time(s).
If I click on the link to get more information I get this not very helpful information
Details
Product: Windows Operating System
Event ID: 7024
Source: Service Control Manager
Version: 5.2
Symbolic Name: EVENT_SERVICE_EXIT_FAILED_SPECIFIC
Message: The %1 service terminated with service-specific error %2.
Explanation
The specified service stopped unexpectedly with the error indicated in the message. Windows does not recognize the service's error code.
User Action
To display the service-specific error code in the Service_Exit_Code field, at the command line, type
sc query service name
The information displayed might help you troubleshoot why the error occurred.
Currently there are no Microsoft Knowledge Base articles available for this specific error or event message. For information about other support options you can use to find answers online, see

Address Book and Label Printing

I've been trying to do this and have run into a sea of problems/bugs.
A lot come to light after switching back and forth between the Layout and Label tabs. This seems to render the preview window inoperative. For example, after choosing print from the file menu then clicking Layout then clicking Label in the Print Dialog Box:
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2) clicking "country" check box is not reflected in preview pane
3) zoom control does nothing
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After printing and then trying to print a second time, I notice that some setting are not saved. For example, the Country, if it was checked, has reverted back to being not checked and the font has reverted to Lucida Grande 12. More importantly, the label type reverts back to the default 5161, but only after every second print. (ie choose print from file menu set label type to 2163, print, select print from file menu: label type is 2163, print, select print from file menu again and label type has now reverted to 5161
When selecting a different Label from the layout menu, ie Avery 2163 Top, the Preview Pane is only partially updated. The addresses are relocated on the page but a full 8 1/2X11 page is still shown. if I cancel the Print and return, the preview page size has been resized to reflect the smaller label size.
I've also a great deal of difficulty getting Address Book to print correctly on Avery 2163 labels. These labels are 2" wide and the program seems to want to print on 8 1/2 inch wide paper. As a result, only the left hand portions of the address appear on the label, and even that is not properly spaced vertically to appear correctly within each label. I was able to get it to print correctly only when I selected "Scale to Fit Paper" in the Paper Handling Section
These problems don't seem isolated to my machine (A PowerPC G5). I was able to replicate on an intel imac.
Has anyone else had problems printing labels?

Warren: looking at other threads out there it doesn't appear that you can print the spouse/partner/friend field. One poster suggested using Avery DesignPro for Mac, which merges with your AddressBook, and allows you to select which fields to include. The only caveat is that it doesn't show it working with Lion (os 10.7). You can download it here:
http://www.avery.com/avery/en_us/Templates-%26-Software/Avery-DesignPro-for-Mac. htm?N=0&refchannel=c042fd03ab30a110VgnVCM1000002118140aRCRD
Hope this helps.
-McCArch
(also posted this in the other thread where you asked a similar question)

Inoperable printer

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