Install and configure Tomcat post-Crystal Reports Server implementation?

Scenario - have Crystal Reports Server 2008 V1 already installed using WACS and IIS. Everything runs great. Want to add in SAP Crystal Dashboard Design. Looking through the documentation for Dashboard Design tells me I need to:
1. Install SAP BusinessObjects Enterprise or Crystal Reports Server.
2. Install SAP BusinessObjects Xcelsius Enterprise 2008.
3. Install Live Office.
4. Install SAP BusinessObjects Web Services.
5. Add the Live Office keycode to the Central Management Console
Made it past 3 and am hung up on 4. According to documentation for Unified Web Services, it looks like I need Tomcat installed, but Crystal Reports Server doesn't offer an expand installation option. There also doesn't seem to be any good documentation included with SAP Crystal Dashboard Design on installing web services - if it's required, why isn't it included and where can I find the documentation (assuming it's different than the Unified Web Services Administrator's Guide I found).
It seems odd that a customer who might want to purchase an add-on for their Crystal Reports Server implementation wouldn't be able to easily add to their product..
1) Can I install web services to Crystal Reports Server using just the WACS or is Tomcat required? The admin guide indicates WACS is not supported for apps that use web services, like Live Office. Is that an absolute?
2) If Tomcat is required, can I install and configure it for an existing Crystal Reports Server 2008 V1 implementation?
3) If i can install Tomcat on a server with an existing Crystal Reports Server 2008 V1 implementation, is there a specific guide to doing so?

Hi Colin,
What is the exact version of BO/Crystal Enterprise.
If it is BOXI R2 then follow below mentioned steps.
To manually install the ActiveX Viewer on the client computer:
1. Copy the ActiveXViewer.cab file from the server to the client computer, and extract its contents to a temporary folder.
2. Move the files Crviewer.dll, Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll to the System32 folder. Keep this folder visible.
3. On the Start menu, click Run. The Run dialog box appears.
4. In the Open box, type "regsvr32" and then drag and drop the Crviewer.dll file icon from the System32 folder onto the Run dialog box.
5 Click OK.
Repeat steps 3 and 4 for the files Sviewhlp.dll, and Swebrs.dll.
You may still be prompted by the browser, choose more options and never install to avoid being prompted. The viewer should work after that.
Thanks,
Purna.

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Hi,
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I am also using Windows XP Professional Edition.
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type Exception report
message
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exception
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Can anyone please help ?

newy wrote:
Hi there
Thanks for your input.
Phew, things are getting more complicated :(
OK, I did a search for the JRE. It is located at C:\j2sdk1.4.1_01No, that's the JDK, but that's what JAVA_HOME should point to.
My Apache Tomcat is in C:\Program Files\Apache GroupTrouble. I try not to install things in directory names with spaces in them. Just my personal quirk.
My j2sdk which contains a doc file is in C:\What?
My j2sdk1.4.1_01 is in C:\What? You said it was in C:\j2sdk1.4.1_01 above.
My environment variables for:
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Post Author: plambrechtsen
CA Forum: Upgrading and Licensing
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Answered my own question. Managed to upgrade to 5.0 following this process, but follow these instructions with care...
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I think if its supported for Crystal Designer then should be supported on Server also.
Also, posting this questions on Crystal Reports forum might give you fast and reliable ans.
--Kuldeep

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