Installation cd my printer/ scanner

i lost my set up cd can i have a new one or do i need to purchase one?

Hi,
You may not need to order a new one. What is the model of your printer ? Normally you can download driver and utilities for it from HP sites IF (yes, if) your printer is not too old (say older than 3 years).
Regards.
BH
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Similar Messages

Canon Pixma MP270 - Installation of a printer/scanner

I'd like to introduce a way how I've succeeded in installing printer/scanner Canon Pixma MP270.
First download Debian package from http://software.canon-europe.com/softwa … asp?model= (source codes package didn't work for me) to some temporary directory. Then execute as root:
# pacman -S cups libtiff libpng12 deb2targz
# ln -s /usr/lib/libtiff.so /usr/lib/libtiff.so.4
# tar xf MP270_debian_driver_pack.tar
# tar xzf cnijfilter-mp270series-3.20-1-i386-deb.tar.gz
# cd cnijfilter-mp270series-3.20-1-i386-deb/packages/
# deb2targz *
# tar xzf cnijfilter-common_3.20-1_i386.tar.gz
# tar xzf cnijfilter-mp270series_3.20-1_i386.tar.gz
# cp -r usr /
# /etc/rc.d/cups start
It isn't very Arch way, but it worked for me just this way. Then add your printer in the CUPS administration page http://localhost:631/ by these steps:
Administration > Add Printer > login as root > Canon MP270 series (Canon MP270 series) > you can rename it > Canon MP270 series Ver.3.20 (en) > Query Printer for Default Options
For starting CUPS (which you need to print) at every boot add to /etc/rc.conf:
DAEMONS=(... cups ...)
If you're having some problems (for example jobs may appear as completed, but printer does nothing), you should change one line in /etc/cups/cupsd.conf:
LogLevel debug
and watch for errors with this command (try to print after calling this):
$ tail -f /var/log/cups/error_log
Installing MP270 as scanner is easier - run:
$ yaourt -S scangearmp-mp270
$ scangearmp
You can create menu item /usr/share/applications/scangearmp.desktop:
[Desktop Entry]
Name=ScanGear
Comment=Skenuje obrázky, noviny a rentgeny
Exec=scangearmp
Type=Application
Categories=Graphics
Icon=/usr/share/icons/homer_brain.jpg

Glad it helped someone. Here is another tip:
After the color toner dries or goes empty and you feel like you don't need a new one, don't remove it! The printer is stupid and won't print without it. Instead install GNOME Print manager (package system-config-printer-gnome), run it (system-config-printer) and then it goes like: MP270 > Properties > Job Options > in Advanced (at the bottom) type CNGrayscale and add it > set it to TRUE. These steps lead to making the printer print just by the black toner, otherwise gray color isn't guaranteed to be printed and non-black colors won't be printed at all.
Thanks to Harbhag Singh Sohal and his original guideline - http://harbhag.wordpress.com/2010/07/03 … on-ubuntu/.

When I installe Firefox version 4 my finger print scanner quit working. Any fixes for this?

I downloaded and installed Fire Fox 4.0 a few weeks ago. As soon as I downloaded the new software, my finger print scanner quit working. The scanner light that normally appears when ever there is a request for entering a user name or password no longer turned on and the scanner was no longer functional. I removed the new Fire Fox version and re-installed version 3.6.17. My finger print scanner is now working again.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Problem setting up HP 6310 all-in-one printer/scanner

I have just installed archlinux for the first time, and so far everything is working great except for a HP 6310 all-in-one printer/scanner. This printer is connected by wire to a router, and the computer communicates with the router over a wireless connection. I have managed to install the printer through cups and print a test page. The problem is getting hplip and sane set up. I belive that if I get hplip set up correctly that that will take care of the sane problem.
Trying to install the printer with hp-setup:
[mike@archy ~]$ sudo hp-setup -i 192.168.1.104
Password:
HP Linux Imaging and Printing System (ver. 3.9.12)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
Setting up device: hp:/net/Officejet_6300_series?ip=192.168.1.104
| PRINT QUEUE SETUP |
Please enter a name for this print queue (m=use model name:'Officejet_6300'*, q=quit) ?
Using queue name: Officejet_6300
Locating PPD file... Please wait.
error: No PPD found for model officejet_6300 using new algorithm. Trying old algorithm...
Found PPD file: drv:///hp/hpcups.drv/hp-officejet_6300_series.ppd
Enter a location description for this printer (q=quit) ?computer room
Enter additonal information or notes for this printer (q=quit) ?
Adding print queue to CUPS:
Device URI: hp:/net/Officejet_6300_series?ip=192.168.1.104
Queue name: Officejet_6300
PPD file: drv:///hp/hpcups.drv/hp-officejet_6300_series.ppd
Location: computer room
Information:
error: Printer queue setup failed. Please restart CUPS and try again.
Restarting cups doesn't change anything.
Running hp-check gives this:
[mike@archy ~]$ hp-check
HP Linux Imaging and Printing System (ver. 3.9.12)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux archy 2.6.32-ARCH #1 SMP PREEMPT Sat Jan 23 13:53:44 UTC 2010 i686 Intel(R) Pentium(R) III CPU 1133MHz GenuineIntel GNU/Linux
Distribution:
unknown 0.0
Checking Python version...
OK, version 2.6.4 installed
Checking PyQt 4.x version...
OK, version 4.6.2 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.4.2
error_log is set to level: debug
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.9.12 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.9.12
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=yes
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.12.29
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = hp:/net/Officejet_6300_series?ip=192.168.1.104
[installation]
version = 3.9.12.29
date_time = 01/24/2010 15:48:05
| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
Officejet_6300_series
Type: Unknown
Device URI: socket://192.168.1.104
PPD: /etc/cups/ppd/Officejet_6300_series.ppd
PPD Description: HP Officejet 6300 Series, hpcups 3.9.12
Printer status: printer Officejet_6300_series is idle. enabled since Sat 23 Jan 2010 02:26:45 PM CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USB I/O SETUP |
Checking for permissions of USB attached printers...
HP Device 0xb1d at 004:002:
warning: Device URI: (Makeuri FAILED)
| USER GROUPS |
lp wheel network video audio optical storage scanner power users mike
| SUMMARY |
error: 1 error or warning.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
I have a feeling that the problem is here:
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Something about the backend isn't right, but I'm out of my depth here. Any suggestions would be appreciated.
One other point. It works with no problem in Ubuntu with both hplip and sane, so I know it is possible. I just haven't figured out the trick yet.

Well, it's fixed now, but I'm not sure why. I hooked up a HP 3970 usb scanner to my computer and when I started xsane it not only found it, but also found the 3610 all-in-one on the network. I checked hp-tools, and the 3610 was there also.So everything is working now, but I'm still curious as to why the 3610 wouldn't work with sane and hp-setup until I plugged in the 3970 to the computer.

I GIVE UP on HP - Recco for new printer/scanner that WORKS?

I have wasted several hours trying to get my brand new HP F4180 All-In-One printer to scan.
I can print, but I can not scan. I have tried installing the software from the disc, and downloaded the new beta software. The beta software always says installed successfully, then reports 0 bytes installed and HP application folder is empty. I have already tried deleting the folder and uninstalling the printer and reinstalling. I have repaired permissions. I have rebooted several times. Nothing ever installs.
I have read the forums and found hundreds of complaints and some people seem to have fixed things but nothing has worked for me.
My time is more valuable than this completely useless printer/scanner. If I didn't need the scanner I wouldn't have bought an all in one.
Can anyone recommend an all in one printer/scanner with a scanner that works out of the box under Leopard. Epson? Anything that I could buy at the Apple Store retail or Best Buy?
Would be great if you could scan while attached to an Airport Extreme under Bonjour, but I am guessing I may need a direct USB connection
If you make a recco and it works, I will promise NEVER to buy anything from HP again. I swear.

I have a Canon PIXMA MP600 that I bought less than a year ago at the apple store. I just tried scanning with it and it appears to work great under Leopard. Note that it's critical to download the latest drivers from Canon (one of which was updated literally yesterday), and not use the software on the CD that comes with the printer.
I've played with HP printers before and it seems like the Canon software is smaller and simpler.
WRT the Airport Extreme, as far as I know you can only print if you have the printer plugged into that, not scan.

Printer and printer-scanner isn't recognised by Acrobat 7.1 Professional, though it is by Reader

I'm running Acrobat 7.1 Professional with latest updates, on a WinXP system (SP3). Printer-scanner is a Brother 420CN and a laser printer HL 2040. Neither is recognised by Acrobat, although I can print to them from Reader (latest version) and any other program. This failure to recognise printer occurred failry recently, possibly after a recent update to Acrobat? I've tried "Detect and repair", but it appears to not run. (A dialogue screen flashes and disappears too fast to read) I've reinstalled Acrobat using the msi file in the Acrobat folder. Nothing has made any diference - still no printer!
In print set-up or print, a dialogue box asks "Before you can perform printer related taks, such as print set-up or printing a document, you need to install a printer. Do you want to install a printer now?". On selecting "Yes" another box opens stating that "Operation could not be completed. The print spooler service is not running" However on checking component services, print spooler is running! I've checked this both before and after going through this dialogue.
I was unable to reinstall Acrobat over the present installation using the opriginal CD as it recognised the installed (and updated) Acrobat as being of a later version than the version on the CD, and I didn't want to uninstall and then reinstall as I wanted to keep the document history. (Is history in a file that I can copy and keep during an install, or is it not deleted during uninstall?)
Has anyone else faced and solved this printing problem? Has anyone any suggestions?
Thanks in advance for your advice

If you are using a Windows based computer, follow the instructions for resetting the AMDS > How to restart the Apple Mobile Device Service (AMDS) on Windows
Reset the AMDS then see if the battery will charge while the iPhone is on.
If not, try a reset.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.

Looking for a MFC, printer/scanner

I am looking for an all in one printer scanner. I need both the printer and the scanner to work in arch linux, and I don't want to spend a week making it happen. I would prefer something that supports ethernet and both features work over the network but that isn't absolutely necessary. After wasting 2 hours looking at printers then looking up their linux support I decided to ask you guys. What do you use that meets my requirements? would you recommend it to someone who hadn't just killed your cat?

zenlord wrote:
In our office we have been using a Brother MFC8860DN for three years now. We use Debian linux exclusively. Very good choice, thinking of buying the MFC8880DN to have a backup for when our first MF should start to lose its feathers... Last week I wrote my first bash script to use together with this device: I have it scan to ftp and our server performs OCR on the scan automatically.
Brother has full linux support. They provide drivers in deb and rpm, but I guess it should not be a problem to get those packages working in arch linux.
I'm quite surprised to see so many HP-fans out here, but probably their drivers are better for linux than they are for windows. The last HP Photosmart-printer had a driver that was 345MB big, and it could not be installed because the printer had been connected to the laptop *prior* to installing the driver. I had to reinstall windows just to get that printer (mostly) working... So no HP printers for me anymore
I can confirm that the HP drivers for Windows suck big time. When I turned on my new printer, I first installed it on my laptop. I ran a pacman -S hplip, ran the software, detected my printer over wireless, and was ready within a minute or so. Then I installed the printer on my desktop archer. Same results: I was ready within a minute. Then I booted into Windows XP. I had to download some serious MBs, and when I executed the exe file, installation was aborted halfway, because Windows were not installed on C:. After long research, I found the cure, which was a joke. I had to mount my system drive (E:) as a network drive and perform the installation in there LOL. Anyways, after installation, my whole system was getting very jerky and unresponsive, and cpu usage was getting very high. Didn't bother any more, just uninstalled it completely. Not much of a problem, though, since I have to use Windows rarely for a couple of apps.
Last edited by panosk (2009-08-27 11:34:02)

HP Potosmart c6380 All in One printer -scanner - copier

Hi just been give a HP Potosmart C6380 All in One Printer - Scanner - Copier , i have no information pack with it. How can i get hold of one to able to connect the printer at home.

Hello lou, What is the operating system on the computer you want to install the printer on? Depending on the OS, you would download the Full Featured Software for that OS.Then making sure you have your USB cord ready to connect the two together, install the software and follow the instructions as it installs. Connect the USB cord when it tells you to. Here is the support page for that printer. It gives the download options and manuals you would want.HP Photosmart C6380 All-in-One Printer Manuals | HP® Support IF you need further help, let me know.Thanks.

HT204135 I have a MacBook Air and bought a Canon MP495 printer scanner with WiFI. Since the Mac gas no disk drive and had to down load the printer, scanner drivers and a navigation and network software from Canon's website. How do I get the software to wo

I have down loaded printer,scanner drivers and 2 applications Navigator and Network from Canon's website. I cannot seem to get these to run althought the printer works when connected to the Mac with a LAN cable Canon's documentation is useless because it relies on downloading a disc which you cannot do without a CD drive that MacBook Air does not have. Any suggestions appreciated.

Hi John. Thanks for that input. At Step 6, after clicking "Next" I get a window telling me my OS version is unsupported and the installation may not complete. I am prompted to go to Canon's web site to "Check Latest Info".
I've had this window on previous attempts and from Canon's web site I downloaded two drivers as follows
- ICA Driver V4.0.0
- Canon IJ Network Tool V4.5.0
I'm not sure if these are the correct / complete drivers I need for this install or not.
I continue to follow all the steps. At step 9 I click "Wireless Set Up using USB" amd get a License Agreement (a little different than instructions)
I click "Agree" and it goes to a Setup window with two progress bars showing the installation. I've not been prompted to connect the USB?
After the Setup window is done, I am then prompted to connect the printer via USB. I connect the printer and click on "Redetect". It is not detected.
I then try following the Canon on screen instructions for connecting to the wireless LAN amd enter the password. It searches and indicates "Connecting" on the window, but it never connects and the blue light just blinks
So, at this point I am stuck??
Thanks
Stephen

Mac OS Lion - General Topic - Wireless Printer, Scanner, External Harddrive, Disk Management

Dear All,
I just fall in the mac world since I got an ipad and then an iphone and was very happy about these product I did purchased a mac mini server (Mac OS Lion 10.7.2 I think, basically the last version available).
But now I need to learn about the Mac OS world and this is not straight forward, particularly regarding my existing hardware devices installation (printer, scanner etc...).
I have some queries below, anyone who could help me is welcome.
Thanks for all your support,
Best Regards,
1. I have a wireless printer Samsung CLP315W for which I could download the driver and print through the USB cable but I did see yet how to make it work through the WI-FI network. I mean in windows, the printer was detected as shared printer on the network. How does it work here ?
2. I have a scanner canoscan Lide 30 which looks unfortunately not supported by Lion OS: indeed I could download the scanner toolbox labelled for "Mac OS" but I got the message: "PowerPC application not supported".
Do I have any chance to make this scanner working or must I throw it in the paper bin ? (I must say I am not satisfied by my Mac in this respect, I would expect a better compatibility with hardware devices.
3. I do have an external harddisk with various informations in as pictures, pdf files, offices files (word, excel) etc... This is a LaCie which was NTFS formatted with my previous computer based on windows OS.
At a first instance, it was recognized by my mac OS but all folders appears in read-only.
Do I have a way to apply the change to "full access" for all folders at once ?
Why is it in "read only" in mac OS when it is not under windows ?
Assuming I expect to continue using this disk as external backup but also expect to be able to access to it by windows OS computer, what is the best format ?
4. I bought a mac mini server with 2*500Go disk, but I just wonder: how to use this disk ? I mean I would see one disk as backup, somehow safe and the second use on daily basis when applications stands.
How does the disk management in general under Mac OS ?

Hi jean-jack,
The first thing you should look at, is if your are Mac enabled. If they are not, then there is a great chance that they will work badly or not at all.
About your questions:
1. Normally a Mac is supposed to detect it automatically and make it ready to use (try printing a document to see if this works). If your Mac doesn't recognize it, you can always add it manually in "printing and scanning" in your system preferences. This is accesible by just entering it in Spotlight (magnifying glass in the upper right corner) and adding it via the "+" icon (you may have to enter your password first using the lock in the lower left corner). After that he should recognize it as a WiFi printer and you should be able to use it.
2. Since it concerns an older scanner, it is simply not supported by Lion (Lion doesn't support PowerPC applications anymore). Therefore it is sadly ready for the trash can.
3. To change the accesibility of your hard disc to "full acces" you have to ctrl+click on the hard disc in Finder. In the drop down menu, you'll see the option "info". This option will open a small screen that allows you to adjust the settings for "sharing and responsibility" (found at the very bottom). Nevertheless I highly recommend you to format your hard disc to "exFAT" or "FAT32", because they give a much better compatibility to your Mac and are also readable on a Windows computer. You can do this by entering "disc aid program", once again in Spotlight. In this little program you are able to adjust the format of every single hard disc connected to your computer. Also not that this progress will completely erase all the files on your hard disc.
4. To split the hard disc into partitions, you can use the same program explained above. Simply choose your hard disc and press "adjust size". Here you can divide your hard disc into different partitions, which will be seen as different hard discs.
Good luck!
Michaël Duwyn

HP Envy 15z - Finger Print Scanner

The fingure print scanner stopped working.
The driver and software are up to date.

Tre1911,
Welcome to the HP Forum.
                                            Disclaimer / Commentary
      HP SimplePass Series 8 is fussy, fragile, prone to failure, and may stop working for its own reasons.
                                                                                  No Guarantees.
You can try a Hard Reset - this is just a simple device / driver reset and is NOT the dreaded Operating System installation.
There is no Repair option for the Series 8 HP SimplePass program; you can try reinstalling the latest program over the top of itself -- that is, install the program without removing the existing version from the system.
Start with the section named Pile of Rubble - Hard Reset fix in the following Dragon Document:
Simple Instructions to Upgrade HP SimplePass
If the Pile of Rubble - Hard Reset fails to provide the desired results, consider trying other repair options in the document.
For example, You might try the following Sections from the document (in order):
Export Webcards
Complete Backups
Create Restore Point
(Re) Install the Existing Fingerprint Driver from the Device Manager
Next:
If you are running Series 6 SimplePass then:
SimplePass Repair – Series 6
OR, if you are running Series 8 SimplePass, then:
HP SimplePass Software >> sub-section Series 8 >> (Re)Install the latest version of the software over the top of your existing software
NOTES:
Hard Reset is not a Windows Reset. You are OK. No worries. Read the instructions.
Drivers are always (re)installed first, reboot
Software is (re)installed next, reboot
When dealing with Series 8 SimplePass ON windows 8.x, do NOT remove the Native Windows 8 logon Validity software in Programs and Features.
You may, of course, use any / all-of the information in the document as needed and according to your situation.
Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

SCCM 2007 Inventory of Printer, Scanner, E-Signature Pads, etc

Okay, I cannot seem to find any info on this anywhere and if it does exist it is ridiculously ambiguous or vague.
PLEASE tell me how can I go about inventorying printers, scanners and other devices such as e-signature pads via SCCM 2007?
I work in a healthcare environment and I NEED to get this information to the Asset Management Office.
I know that I can extend the SMS_DEF.mof file Win32_Printer class, which I will do, but how do I go about doing that for scanners and other devices like e-signature pads?
Would I use a NOIDMIF file? If so, what is the best tool to create one (MIFGEN)? After the creation of the MIF do I need to then save the ismif32.dll and ismifcom.dll files in their proper places for the MIF to be inventoried or are these two files
only used in conjunction with package deployments (software advertisements) for successful installs? Do I then create a script to keep creating the MIF?
Why is this soooooooo ridiculously convoluted when it shouldnt be?
I need help please
Thank you

The only classes I found that may be useful are win32_pnpentity, and\or win32_usbdevice. I'm leaning toward just using the RegKey to MOF tool and see if a unique location within the Registry can be identified for the devices and then add the data to SMS_DEF.mof
and Configuration.mof. I guess what I am trying to find out from this forum is can devices be identified on a computer system by manufacturer, model, etc. even if a generic driver is installed? Isn't the identity of the hardware device dependent on the driver
that's installed for the device, or can a device be identified just by being plugged in, somehow? Let's make this simple. If you were tasked by your employer to find out what computers in your organization had the following devices installed, how would you
go about doing it? By the way, assume all devices are USB. Also, I know I can use the Win32_Printer class and I already have that enabled in SMS_DEF.mof, but I'm just throwing in the printer below for good measure. The hypothetical devices are: Printer, Scanner,
and SigPad. As always, thanks for your help, I much appreciate it.

Can't install parallel port printers or use printer/scanner

I have two fully upgraded systems, each of which has a parallel device: an HP Laserjet 2100 printer; and an HP PSC 500 printer/scanner/copier. They "worked fine a while ago" (!), but when I try and reinstall them now (as root or user) via the KDE Control Center, I get this error message at the end of the installation:
Unable to create printer: Error message received from manager:
You don't have access to the requested resource
I also notice that under Add Printer / Local printer / Local System / Parallel it only shows 'LPT #1' and not the identifier of the actual device as expected.
I've checked that the devices can be installed and work as expected under the new Knoppix 5.3.1 and Absolute Linux 12.1 distros - and I can successfully scan using the HP PSC 500 too.
Had a look at many error reports in various forums, but these seemed the closest to home:
http://bugs.archlinux.org/task/9867
http://bbs.archlinux.org/viewtopic.php?id=45456
http://forums.suselinuxsupport.de/index … opic=66751
Tried adding lp, parport and parport_pc explicitly to my modules list in rc.conf but no luck. Also, 'dmesg|grep lp' reports:
lp: driver loaded but no devices found
Reinstalled my cups and hplip packages, and tried downgrading them too, to no avail.
This is doing my head in - any fixes most welcome!
Last edited by ninian (2008-05-26 10:05:59)

Mixed news - I have solved one problem only to discover another!
Here's how I managed to get KDE adding printers again:
# pacman -Rd cups libcups
# rm -r /etc/cups
# pacman -S cups libcups
But I find that I cannot scan reliably with the HP PSC 500, getting either a "busy" or "i/o error" message when running XSane; or else it usually loads with scan resolution = 0 instead of 75. But sometimes (say 10%) it works!
I also found the sane-troubleshoot program from http://www.meier-geinitz.de/sane/sts/ and it reports:
[hpaio] failed to open scan channel: scan/sane/hpaio.c 665
<-- sane_open (hpaio:/par/PSC_500?device=/dev/parport0): Device busy
- OR -
[hpaio] scl.compat1150=<5300A>: scan/sane/hpaio.c 1808
[hpaio] SclSendCommand: size=6 bytes_wrote=0: scan/sane/scl.c 199
[hpaio] [0000] 1B 2A 73 31 39 45 .*s19E
<-- sane_open (hpaio:/par/PSC_500?device=/dev/parport0): Error during device I/O
Also, I wonder whether this comment from http://www.xs4all.nl/~ljm/SANE-faq.html#43 is significant:
7.7. I'm using IDE over SCSI and I keep getting IO-error under xsane.
The IDE via SCSI driver seems to create problems. Please advise the mailing list.
Just checked again, and I can scan fine with the HP PSC 500, running from the Knoppix 5.3.1 live DVD.

Lexmark printer/scanner and Image capture to PDF

I am trying to use a x5250 Lexmark printer/scanner to scan with image capture.
The printer installs fine and gets recognized. And I have the latest drivers from lexmark
so when I use the scanner with Image Capture, it scans fine, I can save it as jpg, png, etc.
The only one that gives me problems is when I try to save it as a PDF. It makes the PDF, but when I try to open it with Preview, it says unrecognized file format or corrupt.
I then tried to open it on a linux machine (ubuntu) and it opens fine.
Any ideas?

Update on this: Image Capture still creates corrupt PDF, but it is a problem with Image Capture. VueScan scans to PDF just fine.

My finger print scanner for logging on to web pages no longer works in firefox 4

My laptop has a finger print scanner that manages passwords. You scan your finger to log on to various pages or accounts instead of typing in the log in information. It worked flawlessly in the older version of Firefox, but since upgrading to Firefox 4 it no longer works. I checked and it still works with Windows.

Is the a Digital Persona fingerprint scanner, also used in teh HP SimplePass Identity Manager? If do the company that make the bioscanner have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

Installation cd my printer/ scanner

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