Installation problems with Acrobat XI Pro

How do I install Acrobat XI Pro on my MacBook Air? I constantly get the message "installation failed".

What type of download?
Did it have ending of .dmg (pronounced Dim-edge)?
Or .exe (execute)?
If .exe you've downloaded the wrong version, Mac are based on FreeBSD UNIX any files end .exe is a foreign object.
If that not the Issue.
Try redwnloading the installer.
Now that you have redowloaded
Restart the Computer in SafeMode (Hold shift key down while restarting computer)
After Progress bar disappears and your asked to sign with your username and password and finished load then try the installer.

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Creative Suite 5.5 on Windows 7. Installation problem of Acrobat X Pro with error code 6

I can install all other programs in this Suite including photoshop and AI ..in design...etc
But installation failed for Acrobat X pro with the following message even I tried turning off my Anti-Virus or restarted my machine to use Safe mode ....
the following is the error message:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW025, DW050 ... WARNING: DW024, DW025 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 5 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
          Family: Photoshop
          ProductName: Adobe Photoshop CS5.1 Core_x64
          This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
          Family: InDesign
          ProductName: Adobe InDesign CS5.5 Icon Handler x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Player for Embedding x64 3.1
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: Shared Technology
          ProductName: Photoshop Camera Raw (64 bit)
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeCMaps x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Linguistics CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobePDFL x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeTypeSupport x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

my window 7 is English version, which is the same as this design Suite. I can install other programs like Photoshop which is included in this Suite, but I just can't install Acrobat X Pro...so I think it's not language problem... anything else could possibly cause this? thanks!!

Problem with Acrobat X Pro 10.1.1 update (multiple installs)

I updated my Acrobat X Pro to version 10.1.1 when first notified of the update. Since then I have been constantly bombarded with new updates are ready to install from the auto update downloader. I was fooled the first time when it re-installed the 10.1.1 update. In all I've now installed this same update at least 4 times trying to get rid of the update messages, but I'm still getting bombared with them. Something is wrong with this last update. Has anyone else experienced this problem? Anyone know how to stop this insanity? When I manually check for updates in Acrobat, it also says there are updates available. Thanks.

Are you sure that Updater is trying to update Acrobat? What is the title of the Updater dialog?
Do you have Reader installed? There is an issue with Updater where on the systems with 2 Readers of the same major versions, User gets prompted to update again.
If you have 10.0.x Reader and 10.1.x Reader, you might be it.
The fix is to uninstall all Readers and install latest one - should take about 20 minutes.
If that does not help, search Forums for AdobeARM.exe and how to enable verbose logging for updater, than check for updates and provide AdobeARM.log file - I'll try to see what is wrong.
Good luck.

Installation problem with Acrobat 9

Hi,
I have successfully installed all programs contained in CS4 Design
Premium (German language version) except for Acrobat 9. At the end of
the installation process a message pops up saying that Acrobat 9 could
not be installed. I tried again but to no avail. I even uninstalled
Acrobat 8 but it did not help either. Adobe support cannot be contacted
on weekends but I urgently need Acrobat 9 to complete a project. Is
there anyone who had the same problem and can give me a hint on what I
should do to be able to install Acrobat 9. I am running Windows XP SP3.
Your help will be greatly apreciated.
Paul

I have uninstalled Adobe Reader 9 and all keys of Acrobat in the
registry. This time the installation of Acrobat 9 Pro was successful.
Therefore I presume that Adobe Reader 9 was the cause of the failed
installation.
Perhaps this information will help anybody else having the same problem.
Paul

Problem with Acrobat XL Pro

Hi,
I have Creative Cloud for teams (one year membership). I used the free trials first and downloaded the programs I needed afterwards. InDesing and Photoshp work normally but now I can´t open/use Acrobat XL Pro.
I always get this notice that my trial time is over and I should register the program but when I use the serial number I have, the program doesn´t accept it. What can I do to make this XL Pro work?
BR. Johanna

Jodua have you removed Acrobat XI Professional and reinstalled using the installation files you received with your purchase? Alternately if you have a Creative Cloud membership Acrobat XI Professional is currently included. For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Install and setup problem with Acrobat XI pro

I have downloaded the Acrobat XI Pro trial program, with no error messages. When I clisk on "setup.exe" the following error message appears, see screen shot :
"This patch package could not be opened. Verify that the patch package exixts and that you can access it, or contact the application vendor to verify that this is a valid Windose Installer patch package"
How do I get setup to start?

@Jeff -- Yes I did use theDownload assistant. Down load completed and assistant started the insall. Received the error message and install terminated. Searched for and found the install folder and have tried install by clicking on"setup.exe". Have not tried a fresh download, did the MSI logging, see next reply.
@LeoAdobeX -- I renamed the file\folder path and eliminated all spaces. Clicked setup.exe and received same error message.
Enabled MSI logging and tried setup.exe, received same error message. Have posted 2 most recent MSI files and the setup.ini file. Here are the links:
https://workspaces.acrobat.com/?d=SxkkNEXK*bJLZnkDjFdWiQ
https://workspaces.acrobat.com/?d=Mdt6KyNSpBViV3h2ZC2pUg
https://workspaces.acrobat.com/?d=AOxVXVIBozy1XrFDwzljoQ
Thanks for your help. Will stand by,

Serial number problem with Acrobat 9 Pro

I removed Adobe Acrobat 9 Pro from a workstation and determined later that I didn't have the CDs with the serial number to reinstall. I did not check the option for it to remove the serial number when I unisntalled so I am hopeful that it is stored somewhere in the registry. I have looked there myself but haven't seen anything in the obvious places. Does anyone know where the serial number is stored?
Thanks!!

swejo;vnwvonwotbn wrote:
Yeah, sorry should have mentioned that. It wasn't registered. We don't have the receipt for Adobe to look it up too.
Sorry. Sounds like you just threw your money away.

Problem with Acrobat 8 Pro on a WIN 7 64bit system

I have installed Acrobat 8 Pro and my Win 7 64bit machine and am having trouble printing web pages to pdf
but can find no exact reason why the just hang in the spooler just saying they encountered an error.
Any help with that?

The updates may resolve the issue. To update you may have to go to ftp://ftp.adobe.com/pub/adobe/acrobat/win/ to get the updates and install them in order.

Font problem with Acrobat 8 Pro

When I print to pdf using Acrobat 8 Pro, I find that the fonts don't always look the same in the created pdf file as they do in the original document (whether created in Pages or Word). They look a little squished or altered slightly in a way that isn't as smooth as the original. And I'm not even using rare fonts but ones like Arial.
However when I open these pdf files in Preview the fonts look the same as the original. And when I open them in Reader on a PC they still look as bad as when viewing in Acrobat on the Mac.
I've tried adjusting the settings in Distiller and have printed the pdf files using a high quality setting that embeds all fonts and still the fonts come out looking not quite right.
This has been very frustrating to me as I never had this type of problem when using Acrobat on Windows before. The pdf files always came out exactly like the original source document. Is there something different about Acrobat on a Mac or is there a setting or something else I can fix?
I'm running OS X 10.5.4 on a Macbook Pro.

Have you checked the font embedding inside File / Properties / Fonts /?
Are they set to embed or not since High Quality DOES embed the fonts ...
Jon

Shared review problems with Acrobat X Pro

I have used Acrobat X Pro many times to create a shared review without any problems. Yesterday I went to share a few files for review and kept getting the error "could not save the shared review enabled pdf file." I googled this problem and have tried all suggestions I could find, but none really worked. I deleted and recreated the PDFs and eventually got 3 of the 4 documents to send (I have ABSOLUTELY no idea how) but can't get the last one to send. I keep getting the same error. I tried deleting and re-installing Acrobat. The file is not in the same location as my server. The only difference from the other 3 documents is the content. They were all generated the same way (SmartPDF in Altium). Any help would be greatly appreciated.

Any tip or solution anyone, please?
(While AdobeChatSupport was not direct about the problem)

Problems with Acrobat 9 Pro

I have Acrobat 9 Pro. All of a sudden, it no longer creates PDFs. Is Adobe no longer supporting this?
I uninstalled and reinstalled the program. No luck. (It still reads PDFs though).
If I upgrade to Acrobat XI, will that enable me to create PDFs?
I don't also have to buy a monthly subscription, do I?

Hi Cynthia,
You should be able to create PDF's through Acrobat 9 as the functionality has not been taken off .
On other hand , you can surely upgrade to ACrobat pro XI and that will surely lets you create the PDF's as well . To buy a prepetual license or a subscription would be upto you as you will have the option for either . Please use the link mentioned below to find out the pricing structure.
http://www.adobe.com/uk/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_softw are_sl_acrobatcollection_uk.html
Regards,
Kartikay Sharma

Download problem with Acrobat XI Pro for MAC

I purchased Acrobat XI full for MAC download, but when I click download I keep getting plug-in failure. Using Safari, already tried downloading and installing the latest version of flash player and that did not help.

Hi jmp123456789,
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

Download problems with acrobat xi pro

Tried downloading acrobat xi pro and error message says header length is too large. pls help. thx.

That is a browser-specific message; try a different browser.
Or a different download location https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Rights problem with Acrobat X pro and Windows 8.1

We have bought a CS6 creative suite, including acrobat X. If we use the acrobat X in cooperation with windows 8.1, then we cannot delete or amend files without needing to save them under another name ....
If we install the try out of acrobat XI, then we don't have these problems ....
Message was edited by: WouterGS

Hello,
Yes we have done all updates that were still pending.
After a few day, the acrobat XI gives the same problems ... so I uninstalled the XI try-out and installed the bought X pro version again .... also here all updates have been done ...We really don't know how to solve this ..
We had the same configuration on a Windows XP and a Windows 7 pc, and there all went without these issues.
I also have another Laptop with the same configuration Windows 8.1 + XI pro, and there we also don't have the issue ....

ITunes 6.0.1.3 installation problem with Win XP Pro

I am trying to install the newest version of iTunes on my laptop which runs Windows XP Pro. I have installed SP 2 and have all windows updates installed. The iTunes installation process has removed my old version of iTunes and appears to install the new version. I get a grey box on my desktop when it is installing (as if it is going to become the iTunes icon), but the box always disappears at the end of the installation process when the process is in the step of "Publishing product information". After installation completes I have no iTunes and there is no iTunes folder in my Program Files folder! I never get any error message, just no program. I have disabled my anti-virus software and attempted to install again and the same thing happens. Any suggestions?

Hi iFriend,
try this, it worked for me:
1) first of all, uninstall QuickTime and older versions of iTunes from your PC, using the "remove" button in the "install applications" tool that you find in the windows control panel.
2) reboot the system
3) turn off the windows firewall application; go into the windows control panel, double click on windows firewall and disable the firewall option
4) if you have one, disable your Anti-Virus application; i mean its real-time protection.
5) probably it's not necessary, but for being sure... download and launch the standalone installer of QuickTime (latest version)
6) download and launch the iTunes + QuickTime installer from this web address
7) as an option, i suggest you to download and install also iTunes Art Importer. It's a nice application, that allows you to import from the internet directly into iTunes the album ArtWorks of the selected tracks in iTunes. I installed it, and it works very well with iTunes 6.
8) after all the installations, remember to enable both firewall and anti-virus previously disabled!
as i said, probably the 5th passage is not necessary, but i did it and it worked!
if you have any questions or feedbacks, just relpy to this topic. stay iTuned!
bye, bye,
Marco

Installation problems with Acrobat XI Pro

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