Installed base numbers

Dear All
We have a scenario where we have to create installed base for an equipment which is done with ref to a production order.When I create IB the numbers are not coming consequently. For ex the First installed base may have no.1215, then the second IB 's number generated is 1225. Then the third could have a no 1240.
How to get consecutive sl nos
Suryanarayana TAta

Pls check the buffer for this object in the transaction SNRO. Probably a buffer of 15 is set.
thanx
Bala

Similar Messages

Install Base Numbers

Can somebody tell me the install base for Java. Preferrably all versions if possible, else 1.3.1 and 1.4.0.
Thanks,
Hyper

select a.serial_number from mtl_unit_transactions a,mtl_material_transactions b, csi_transactions c
where a.transaction_id=b.transaction_id
and b.transaction_id=c.inv_material_transaction_id
UNION
select a.serial_number from mtl_unit_transactions a,mtl_material_transactions b, csi_transactions c,mtl_transaction_lot_numbers d
where a.transaction_id=d.serial_transaction_id
and b.transaction_id=d.transaction_id
and b.transaction_id=c.inv_material_transaction_id;
Thanks
Nagamohan

Can we swap serial Numbers for an item instance in Install Base

Hi,
Can anyone please let me know if we can swap/replace serial number of an item instance in Install Base. If so, please let me know how to do it.
Thanks in Advance.

Oh, I did find where it is defined. It's a form function under Setup in Oracle Install Base Admin responsibility. I think you would have had it if you had CMRO installed.
Following are the values in the form:
Application Name: Complex Maintenance Repair and Overhaul
Transaction Typa: ITEM_SERIAL_CHANGE
Transaction Name: Item Serial Change
Description: Item Number and or Serial Number Change
In Out: Checked
Alka

Oracle Install Base relationship to Serial Numbers

OK, so the table CSI_TRANSACTIONS is a listing of transactions within Install Base, right?
I need to associate a serial number with each. How is this table connected to MTL_SERIAL_NUMBERS?
If I have an install base transaction_id...how do I get the serial number?
Any help would be appreciated!

select a.serial_number from mtl_unit_transactions a,mtl_material_transactions b, csi_transactions c
where a.transaction_id=b.transaction_id
and b.transaction_id=c.inv_material_transaction_id
UNION
select a.serial_number from mtl_unit_transactions a,mtl_material_transactions b, csi_transactions c,mtl_transaction_lot_numbers d
where a.transaction_id=d.serial_transaction_id
and b.transaction_id=d.transaction_id
and b.transaction_id=c.inv_material_transaction_id;
Thanks
Nagamohan

How to create an Installed base from the sales order

Dear Friends,
could any one let me know the process of creating an Installed base with the below process.
Once a sales order is created in SD, an istalled base need to be created in CRM system with reference to sales order.
There are around 50 final products and approximately 2000(BOM)components for each product exists. but the client wants to maintain only few components
like 100 to 200 components in Installed base.
In CRM system, can we maintain Installed base Template with that 100 or 200 components. If yes, how do we assign the Individual objects(Serial numbers) to each component.
Regards,
Ven

Hi Ajay
there can be two possibilities
Option 1. Create Install base in CRM while creating Sales order in ECC using RFC CRM_IBASE_CREATE. Make some reference of sales order in the Ibase. later when you move equipments to CRM then you can attach these equipments to Ibase (Already created in Thru RFC)in Badi CRM_EQUI_LOAD(This BAdi is called while moving equipments from ECC to CRM).
Option 2. Don't create Ibase at the creation of Sales order. but while creating Equipment just add some indiacator in the equipment to know which sale sorder this equipments belongs.
and once these equipments moves to CRM. Using the BADI CRM_EQUI_LOAD you can club all the equipments(of same sales order) under one ibase.
Regards
Naresh

Equipment hierarchy with Non serialized products to Installed base in CRM

Hi,
I have just performed an equipment download from R/3 to CRM. I now have these records created as individual objects assigned to an installed base.
However my equipment record in R/3 has Serialized Products as well as non serialized products in form of BOM (bill of material).
Example: Equipment Hierarchy (In R/3 )
    10123428 Main Equipment have 2 non serialized product
199-012100         (Non serialized product under this equipment)
                270-012200         (Non serialized product under this equipment)
       10123429         Subordinate equipment to main equipment
                              (Serialized product )
340-070800 (Non serialized product under this 2nd equipment)
              270-562700 (Non serialized product under this 2 nd equipment)
The Main equipment(10123428) is created as installed base in CRM successfully.
     The Subordinate Serialized product (10123429) to main equipment is created as individual object under this Installed base of the Main equipment properly.
     But the non serialized products (199-012100,270-012200 ) for main equipment and non serialized products (340-070800 ,270-562700)for the subordinate serialized product are not coming in CRM .
Because When I go to IB53 transaction there is no entry in the components in the product Tab under product id column.
Has anyone replicated R/3 equipment records with BOM structure into CRM and got their Non serialized products visible in the components of the Individual objects.
Any help would be most appreciated.
Regards,
Rahul

Hi Prabhakaran,
You can filter the data downloaded from R/3 to CRM based on the filter criteria assigned to adapter objects. You can do this via transaction R3AC1 wherein you specify the table and fields based on which you want to filter out the data.
For Serial Numbers and Equipments the business objects are SERIAL and EQUIPMENT respectively.
Reward with points if this helps.
Regards,
Gaurav Gera

Serial number in CRM installed base

How do I insert a serial number in a CRM installed base record? We will not be downloading this information from ECC so it begins in CRM. The serial number does not currently reside in SAP but is part of historical data. Therefore, we need the ability to enter a number in the installed base record that did not previously come from ECC.
Thanks!

I have created the set types and attributes and assigned them to the material types FERT and HALB. But, I am still not clear on where the attributes (serial number) are maintained. There is only one field in the material master for a product and as we know, there are many serial numbers per product. Where are they maintained?
I am trying to create an installed base record and record the serial number in the individual objects view. The problem I have is that if I create 2 IB records and use the same object ID (material number), the system wants to delete it from the first IB record to insert it in the second record. This is not what I need.
Questions:
1) Is the Equipment record (from ECC) created as an individual object using the Product Maintenence functionality? Each new piece of equipment is a new master data record created by COMMPR01?
2) If it is not, how would the serial number that is unique to each install base (but not unique across a material number) be recorded?
Thanks!

Oracle Install Base API question

Hi...I need help. I am writing an extension to the Service Fulfillment Manager (SFM) Transactions
Here is a functional background:
For all SFM message types, SFM exposes the PL/SQL code in the iMessage studio. iMessage studio is an Oracle EBS Application tool. The PL/SQL for the following message types will be modified:
·     Sales Order Shipment - CSISOSHP
·     Miscellaneous Receipt - CSIMSRCV
·     Receipt into Inventory – CSIPOINV
The processing logic for each of these transaction types contains a call to an Installed Base package and stores the return status in a variable. For PO Receipt and SO Issue transactions referencing serial numbers prefixed by the Vertical Bar (‘|’) character this call will be bypassed and a successful status placed in the return status variable.
For PO Receipt and Miscellaneous Receipt transactions referencing serial numbers not prefixed by the Vertical Bar (‘|’) character, the processing logic will be extended to extract the IUID value from the serial numbers table in the Oracle Inventory module (MTL_SERIAL_NUMBERS) and call the public IB Application Programming Interface (API) (CSI_ITEM_INSTANCE_PUB.UPDATE_ITEM_INSTANCE) to update the associated IB instance with the IUID.
OK, so Question #1:
I get all I need to do is bypass the code in 2 instances if a bar is found at the beginning of the serial number.. And I can do that. But where is this serial number? I assume it is stored in MTL_SERIAL_NUMBERS but how do I get it?
The code doesn't have it stored as a variable, and it doesn't seem to have the IB record either. Is there a foreign key? Anyone have imessage studio and can look into that?
Question #2:
To update the IB record with the serial number I need to make a call to the below procedure. The thing is, it seems to require the IB instance record. Again, I don't have that cause the code is creating it! Is there some way to get that created record back and pass it into the update procedure?
PROCEDURE update_item_instance
p_api_version IN NUMBER
,p_commit IN VARCHAR2
,p_init_msg_list IN VARCHAR2
,p_validation_level IN NUMBER
,p_instance_rec IN csi_datastructures_pub.instance_rec
,p_ext_attrib_values_tbl IN OUT NOCOPY csi_datastructures_pub.extend_attrib_values_tbl
,p_party_tbl IN OUT NOCOPY csi_datastructures_pub.party_tbl
,p_account_tbl IN OUT NOCOPY csi_datastructures_pub.party_account_tbl
,p_pricing_attrib_tbl IN OUT NOCOPY csi_datastructures_pub.pricing_attribs_tbl
,p_org_assignments_tbl IN OUT NOCOPY csi_datastructures_pub.organization_units_tbl
,p_asset_assignment_tbl IN OUT NOCOPY csi_datastructures_pub.instance_asset_tbl
,p_txn_rec IN OUT NOCOPY csi_datastructures_pub.transaction_rec
,x_instance_id_lst OUT NOCOPY csi_datastructures_pub.id_tbl
,x_return_status OUT NOCOPY VARCHAR2
,x_msg_count OUT NOCOPY NUMBER
,x_msg_data OUT NOCOPY VARCHAR2
Thanks for any and all help in advance!

OK! I found the instance id!
But when trying to get the IB record, the API fails. Can someone take a look at this...what's wrong?
msg_data from API call =
MSG DATA FND FND_AS_UNEXPECTED_ERROR N PKG_NAME CSI_ITEM_INSTANCE_PUB N PROCEDURE_NAME GET_ITEM_INSTANCE_DETAILS N ERROR_TEXT ORA-01008: not all variables bound
PROCEDURE populate_iuid(
p_transaction_id IN NUMBER
IS
l_api_version CONSTANT NUMBER := 1.0;
l_msg_count NUMBER;
l_msg_data VARCHAR2(2000);
l_msg_index NUMBER;
l_instance_id_lst csi_datastructures_pub.id_tbl;
l_instance_header_rec csi_datastructures_pub.instance_header_rec;
l_party_header_tbl csi_datastructures_pub.party_header_tbl;
l_party_acct_header_tbl csi_datastructures_pub.party_account_header_tbl;
l_org_unit_header_tbl csi_datastructures_pub.org_units_header_tbl;
l_instance_rec csi_datastructures_pub.instance_rec;
l_party_tbl csi_datastructures_pub.party_tbl;
l_account_tbl csi_datastructures_pub.party_account_tbl;
l_pricing_attrib_tbl csi_datastructures_pub.pricing_attribs_tbl;
l_org_assignments_tbl csi_datastructures_pub.organization_units_tbl;
l_asset_assignment_tbl csi_datastructures_pub.instance_asset_tbl;
l_ext_attrib_values_tbl csi_datastructures_pub.extend_attrib_values_tbl;
l_pricing_attribs_tbl csi_datastructures_pub.pricing_attribs_tbl;
l_ext_attrib_tbl csi_datastructures_pub.extend_attrib_values_tbl;
l_ext_attrib_def_tbl csi_datastructures_pub.extend_attrib_tbl;
l_asset_header_tbl csi_datastructures_pub.instance_asset_header_tbl;
l_txn_rec csi_datastructures_pub.transaction_rec;
l_return_status VARCHAR2(2000) ;
l_instance_id NUMBER := 0 ;
l_serial_number VARCHAR2(30);
l_inventory_item_id NUMBER := 0 ;
l_iuid VARCHAR2(150);
CURSOR c_get_serial_numbers( p_transaction_id NUMBER ) IS
SELECT inventory_item_id, serial_number, attribute1
FROM mtl_unit_transactions
WHERE transaction_id = p_transaction_id;
BEGIN
-- GET THE SERIAL NUMBER AND INVENTORY ITEM ID BY USING THE TRANSACTION ID
FOR rec IN c_get_serial_numbers( p_transaction_id ) LOOP
l_inventory_item_id := rec.inventory_item_id;
l_serial_number := rec.serial_number;
l_iuid := rec.attribute1;
-- GET THE INSTANCE ID BY USING THE SERIAL NUMBER AND INVENTORY ITEM ID
SELECT instance_id
INTO l_instance_id
FROM csi_item_instances
WHERE inventory_item_id = l_inventory_item_id
AND serial_number = l_serial_number;
-- RETRIEVE THE INSTANCE RECORD TO BE UPDATED
l_instance_rec.instance_id := l_instance_id;
csi_item_instance_pub.get_item_instance_details(p_api_version => l_api_version
,p_commit => fnd_api.g_false
,p_init_msg_list => fnd_api.g_false
,p_validation_level => fnd_api.g_valid_level_full
,p_instance_rec => l_instance_header_rec
,p_get_parties => fnd_api.g_true
,p_party_header_tbl => l_party_header_tbl
,p_get_accounts => fnd_api.g_true
,p_account_header_tbl => l_party_acct_header_tbl
,p_get_org_assignments => fnd_api.g_true
,p_org_header_tbl => l_org_unit_header_tbl
,p_get_pricing_attribs => fnd_api.g_false
,p_pricing_attrib_tbl =>l_pricing_attribs_tbl
,p_get_ext_attribs => fnd_api.g_false
,p_ext_attrib_tbl => l_ext_attrib_tbl
,p_ext_attrib_def_tbl => l_ext_attrib_def_tbl
,p_get_asset_assignments => fnd_api.g_false
,p_asset_header_tbl => l_asset_header_tbl
,p_resolve_id_columns => fnd_api.g_false
,p_time_stamp => SYSDATE
,x_return_status => l_return_status
,x_msg_count => l_msg_count
,x_msg_data => l_msg_data
);

Installed Base-IB51

Hi Gurus,
During this transaction we are getting information message like objects are assigned to another ibase...and have a two options to click YES or NO to continue the process.If users click YES..it will delete the existing ibase which is not a best practice.Any SPRO settings or User exits to disable the YES option ?so that users cannot click yes.
please advice
regards,
vijay

hi
Normally Installed base will be used for represent and manage products in Customer site and products used internally,
You can assign pieces of equipment, materials, serial numbers, and documents that belong together as installed base components (components) of a common installed base.
you can refer [here|http://help.sap.com/saphelp_46c/helpdata/en/3c/abae15413911d1893d0000e8323c4f/frameset.htm] details
regards
thyagarajan

Install base Open Interface

Hello All,
When I was trying to migrate a record into Install base using the interface tables with a party as owner for one instance, I am getting an error message saying "Invalid OWNER Party Account for Party ID <XXXX>". I have entered the party_id , and party_account_id(party_account1_id) in CSI_I_Party_Interface table.
I am unable to find out why I am getting this error. Can any one please help me with this problem.
Thank you all,
Vijay

Thanks Sandeep! This document is really helpfull!! Can we have the similiar type of document available for 11i becuase the user guide which I have for 11i does not have this information especially sample scripts.
Thanks!

Install base API error Material Transaction errored prior to the current tr

All,
I wrote a script to update the install base installed date using API - csi_item_instance_pub.update_item_instance.
Script updated many successfully, but, for many I am getting following error:
You have Material Transaction_id (12169418) errored Prior to the Current Transaction. You need to process that first.
You have Material Transaction_id (12020011) errored Prior to the Current Transaction. You need to process that first.
I tried to reprocess using API again, but, it does update.
Does any one encountered this before ? What's causing this issue and resolution for same ? Is there any data issue, if so where ?
Thanks much

Nagmohan,
Thanks for quick update...
I found that progam you mentioned 'Install Base Error Correction and Synchronization Program' and ran that with options Show instances - Y, Mode - C, Force all data fix - Y.
I don't see any change what so ever in the csi_txn_errors. Though, I didn't ran the update API program.
For testing purposes, I took one inventory_item_id from the csi_txn_errors table to see how many errors it got.
Inventory_item_id = 304076
Found there are 123 rows for this items. processed_flag D-20 ; E-103 ;
I am enclosing few of data from the table here.
I understand from you that we need to clean these errors by some means, so, we need to look at each one in sequential order, then, try to resolve that to get to next one and so on until all the errors cleared. Also, is that business users needs to do something over here to fix these errors ? Or each one have it's own resolution ?
Why did Install Base error correction program did not fix the issues ? Is the program expected to fix the error by correcting the issue internally ?
Thanks much,
TRANSACTION_ERROR_ID MESSAGE_ID ERROR_TEXT PROCESSED_FLAG CREATION_DATE
1 12224 10818 Transaction prior to freeze_date in install parameter D 10/6/2007 8:10:40 PM
2 12227 10822 Transaction prior to freeze_date in install parameter D 10/6/2007 8:10:40 PM
3 12229 10828 Transaction prior to freeze_date in install parameter D 10/6/2007 8:10:40 PM
4 12230 10832 Serial control is now inappropriate for this txn. Knocking this D 10/6/2007 8:10:40 PM
5 12225 10820 Transaction prior to freeze_date in install parameter D 10/6/2007 8:10:40 PM
6 12226 10824 Transaction prior to freeze_date in install parameter D 10/6/2007 8:10:40 PM
7 12228 10826 Transaction prior to freeze_date in install parameter D 10/6/2007 8:10:40 PM
8 12231 10830 Serial control is now inappropriate for this txn. Knocking this D 10/6/2007 8:10:40 PM
9 12950 12718 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:23 PM
10 12952 12722 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:24 PM
11 12954 12726 Serial control is now inappropriate for this txn. Knocking this D 10/6/2007 8:11:24 PM
12 12947 12710 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:23 PM
13 12948 12714 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:23 PM
14 12949 12716 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:23 PM
15 12951 12720 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:24 PM
16 12953 12724 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:24 PM
17 13574 14556 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:58 PM
18 13575 14560 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:58 PM
19 13573 14554 Transaction prior to freeze_date in install parameter D 10/6/2007 8:11:58 PM
20 13576 14562 Serial control is now inappropriate for this txn. Knocking this D 10/6/2007 8:11:58 PM
21 144067 34168 Either sub type has change owner code as "E" ,so the external party_id: (47598 ) E 12/6/2007 7:02:11 PM
22 144133 34396 This customer item instance is currently in an Internal location INVENTORY and it is an Invalid location for the type of transaction being processed. E 12/8/2007 7:23:16 AM
23 145027 34578 You have Material Transaction_id (4844377) errored Prior to the Current Transaction. You need to process that first. E 12/10/2007 12:04:35 PM
24 168201 41858 You have Material Transaction_id (6048616) errored Prior to the Current Transaction. You need to process that first. E 1/30/2008 4:31:33 PM
25 168195 41840 You have Material Transaction_id (4869894) errored Prior to the Current Transaction. You need to process that first. E 1/30/2008 4:18:43 PM
26 169223 42238 You have Material Transaction_id (6048754) errored Prior to the Current Transaction. You need to process that first. E 2/1/2008 2:17:01 PM
27 169211 42162 You have Material Transaction_id (6048616) errored Prior to the Current Transaction. You need to process that first. E 2/1/2008 8:52:50 AM
28 170277 42680 You have Material Transaction_id (6072810) errored Prior to the Current Transaction. You need to process that first. E 2/5/2008 3:27:28 PM
29 190286 46872 You have Material Transaction_id (6075528) errored Prior to the Current Transaction. You need to process that first. E 3/6/2008 6:43:27 AM
30 190288 46876 The source item instance 304076, in Subinventory STAGE, for Organization 193 in Oracle Install Base does not exist. Please verify that any receipt transations were successful. (ITEM=304076) E 3/6/2008 6:49:20 AM
31 207309 50410 You have Material Transaction_id (6635323) errored Prior to the Current Transaction. You need to process that first. E 3/28/2008 11:12:24 AM
32 209320 51074 You have Material Transaction_id (7279930) errored Prior to the Current Transaction. You need to process that first. E 4/1/2008 11:44:27 AM
33 241414 57434 You have Material Transaction_id (6151851) errored Prior to the Current Transaction. You need to process that first. E 5/12/2008 4:05:12 PM
34 241435 57484 No instance is found for the inventory location attributes E 5/12/2008 7:01:04 PM
35 242428 57654 No instance is found for the inventory location attributes E 5/13/2008 7:00:39 PM
36 242419 57602 You have Material Transaction_id (7332482) errored Prior to the Current Transaction. You need to process that first. E 5/13/2008 2:44:11 PM
37 244522 58180 You have Material Transaction_id (8291855) errored Prior to the Current Transaction. You need to process that first. E 5/15/2008 7:00:52 PM
38 244499 58102 You have Material Transaction_id (6151851) errored Prior to the Current Transaction. You need to process that first. E 5/15/2008 1:42:11 PM
39 247465 60310 The source item instance 304076, in Subinventory UCORE, for Organization 193 in Oracle Install Base does not exist. Please verify that any receipt transations were successful. E 5/30/2008 10:48:36 AM
40 266432 81460 Invalid Instance Id Provided. The Item Instance ID (537385) provided is Either Expired or it does not exist in Installed Base Tables. E 9/19/2008 7:01:26 PM
41 275056 87920 "You have encountered an unexpected error in Call_to_Contracts, with error ORA-01403: no data found.
" E 10/22/2008 7:01:39 PM
42 275055 87918 "You have encountered an unexpected error in Call_to_Contracts, with error ORA-01403: no data found.
" E 10/22/2008 7:01:36 PM
43 276087 89296 "You have encountered an unexpected error in Call_to_Contracts, with error ORA-01403: no data found.
" E 10/30/2008 7:01:21 PM
44 276135 89564 "You have encountered an unexpected error in Call_to_Contracts, with error ORA-01403: no data found.
" E 10/31/2008 7:01:38 PM
45 276153 89618 "You have encountered an unexpected error in Call_to_Contracts, with error ORA-01403: no data found.
" E 11/3/2008 8:45:52 AM
46 276155 89622 You have Material Transaction_id (12743392) errored Prior to the Current Transaction. You need to process that first. E 11/3/2008 8:48:13 AM
47 276179 89690 "You have encountered an unexpected error in Call_to_Contracts, with error ORA-01403: no data found.
" E 11/3/2008 9:31:46 AM
48 276223 89868 You have Material Transaction_id (12743411) errored Prior to the Current Transaction. You need to process that first. E 11/3/2008 1:45:18 PM
49 276205 89772 You have Material Transaction_id (12743982) errored Prior to the Current Transaction. You need to process that first. E 11/3/2008 11:32:40 AM
50 276180 89694 You have Material Transaction_id (12743974) errored Prior to the Current Transaction. You need to process that first. E 11/3/2008 9:32:23 AM
51 276318 90432 "You have encountered an unexpected error in Call_to_Contracts, with error ORA-01403: no data found.
" E 11/5/2008 2:51:48 PM
52 276370 90758 No instance is found for the inventory location attributes E 11/6/2008 7:01:02 PM
53 276360 90686 You have Material Transaction_id (12744871) errored Prior to the Current Transaction. You need to process that first. E 11/6/2008 2:05:38 PM

Oracle Install Base Interface Error

Error: The source item instance 33604, in Subinventory 4131, for Organization 734 in Oracle Install Base does not exist. Please verify that any receipt transations were successful.
I have checked values by running the following SQL:
select Instance_ID, location_type_code, location_id, INV_ORGANIZATION_ID, INV_SUBINVENTORY_NAME, instance_status_id
from csi_item_instances where Serial_Number = '08112025CWDIND'
INV_ORGANIZATION_ID is 734
INV_SUBINVENTORY_NAME is 4131
But still the transaction is stuck with the above error.
Please help to clear this error.

Please see if the following docs help.
Install Base Master Note: CSI_IB_PROJ_RECORD_NOTFOUND [ID 1302069.1]
Install Base Master Note: CSI_IB_RECORD_NOTFOUND [ID 1302100.1]
Datafix: How To Correct Errors Due to PO Corrections: "Serialized Item with Status other then In Inventory, Out of Service, Out of Enterprise or In Relationship already exists in Install Base." [ID 376762.1]
Interorg Transaction Error: The source item instance in Oracle Install Base does not exist [ID 264794.1]
Internal Sales Order Receipt CSIINTSR Transaction Error: "The source item instance XXX not exist" [ID 786127.1]
Thanks,
Hussein

Populating the configurator from install base!!

HI All
We have a requirement of
Referencing the current product configuration from the Install Base and then populating it in Oracle Configurature , If any feature code is not populated due to any reason ,then we need to show those reason in the report .
Do we have any stabdard API or concurrent program to this ??
Or any program which does some part of the above requirement !??
Pls help
thanks
naveen

hi,
To get one service customer created one order in CRM system (say A) and this order is came down to our system(say B) and we send it further to another system(say c). we got ok response from system whome we send the order i.e. (C), so in our system (B)we close the order.
But unfortunately this order is failed in System C so we need to cancell this order. We cancelled the Order in system A but in our system(B) order is close so it is not possible to cancelled this order so we need to remove this item instance form install base.

How to track Service Item in Install Base

Hi,
How to track a Service Item in Install Base. If I'm right, when we define the item as Service Item in Inventory, Install Base Trackable cannot be enableed...
Scenario:
Customer is doing some services to its customer which has a contract for 1 Year. So we are creating service as Service Item in Inventory and then we create a contract for this service item.
How do we track this in Install Base?
Please help
Thanks & Regards,
Pavithara R.

Hi,
A service item by definition need not be tracked in IB. The service may be provided on a machine or asset which will be tracked in IB. Since service item is not a tangiable item, it is not IB trackable.
Kindly explain the business scenario to track the service item in IB.
Regards

Error while updating Instances in Install Base

Hi Experts,
I am using the "csi_item_instance_pub.update_item_instance" API to update the
instance details. when i change the owner party and it's contacts(transfer ownership), I am getting following errors.
1)Owner account for external parties is mandatory. Please provide a valid Account for the Owner Party - 1221238 for some instance.
Eventhough i verified the correct party id and it's account id, it shows the same errror.
2)For some cases, I am getting the error like "The Object Version Number passed does not match with the one existing in Installed Base tables" .
Any suggestions for the above will be a great help for me .
Thanks in advance,
Ravi.
Edited by: user11291639 on Oct 28, 2009 9:45 PM

Thanks you,
By this Note id:395136.1
Iam unable to find this Set profile 'HZ: Generate Events for DQM Real-Time Synchronization' to No
with this Note id:278422.1
We are unable to find this proifle option : HZ: Data Sharing and Security Enabled profile
we are using applications 11i.
please help to find this Profile option.
But with this note id:ID 395136.1
This is Working.
Query for HZ: DQM Synchronization Method profile. Set the value to Disable.
But iam facing proble while uploding data to DFF ,Error--SQL exception occurred during PL/SQL upload.
Thanks for the Support-
Sowmya.
Edited by: user13419037 on Aug 11, 2011 11:53 PM
Edited by: user13419037 on Aug 12, 2011 12:03 AM
Edited by: user13419037 on Aug 12, 2011 3:45 AM

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