Installed BI Publisher desktop successfully but no BI Publisher menu

Citrix Server Windows 2003 SP2
Microsoft Office 2003
Java Runtime 1.4.2
The installation of BI Publisher Desktop completed successfully but no BI Publisher menu appears in Word
I can log into the xmlpserver application OK as administrator

Hi
We are using MS Word 2007 installed on citrix server not able to view Addins menu in MS Word
go to Tools Menu in MS-Word
select "Templates and Add-Ins" >> check TemplateBuilder
We are on Ver 10.1.3.2.1
Only user who has installed it can see BI Publisher desktop Menu
Thanks
Kamalakar.G

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