Installing cs5 upgrade without previous

We are trying to install CS5 that was purchased as an upgrade. We were previously using CS3 and no longer have the serial number or installation media for CS3. Is there any way to install CS5 still or do we have to purchase the software again? We have CS5 working on our old Mac still but I don't see where I can obtain the information from it. We were able to restore the applications on our new Mac using Time Machine but it brought over a few issues we were having with the old Mac.
Let me know how we should proceed.

Snewm for the first step I would recommend locating your missing serial number.  Without the serial number you will be unable to reinstall and correct your current difficulties.
You can find details on how to locate the registered serial number at Find your serial number quickly.

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