Installing iTunes failed - Source Media Damage

I'm trying to instal itunes 9.2.1 the disk image can't be verified(?)
I clicked on the iTunes9.2.1.dmg icon and it cam up with installation as usual, however after partially downloading get the following message;
"The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement". This was when downloading from Apple.
How can I rectify this?

I have tried doing so, however keep encountering the same problem. It's now doing it for all things I download.

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POSSIBLE WORKAROUND - Install Failed Source Media Damaged DVD Error

ok i've been trying every trick i know to get leopard installed. there must be some issue with the manufacture of these dual-layer dvd's. well i think i have a solution.
boot using the leopard dvd. go through the steps to prepare to install. when you see the "customize" button, select it and UNCHECK all options. essential system software will be grayed out and the only remaining item.
then install.
Q: what does this do?
A: on the off-chance that the "damage" is on the part of the disc where those options are, you will at least finish a basic install and get your mac booting the new OS. THEN you can insert your 10.5 dvd and run the "optional installs," adding languages, printer drivers, x11, etc.
Q: but what if i get errors installing the options?
A: i was able to use disk utility to create a cd/dvd master of leopard without any of these "media damaged" errors. i reasoned, that if disk utility can create an error free disk image, then the media really isn't damaged. so try creating a cd/dvd master of your leopard disc, then mount it and install your options from there. you don't need to be booted off the DVD to install the options.
i just heard my iMac restart, so my strategy worked for me! let me know how you all fare. my guess is that Apple doesn't have a good answer for why this is happening yet. at best, they'll need to discover the problem and solve it, create a new golden master, re-manufacture the discs and send out replacements... which could take weeks.
good luck!

Welcome to the forums!
Run the 10.5.8 combo updater again, but not via Software Update, then repair permissions.
Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

ITUNES - UNABLE TO UPDATE SOFTWARE - Source media damaged.

Hi!!
I keep trying to update the new software for my MacAir - but each time I attept to it has this error message:
The spurce media you are installing from is damaged. Try installing from a different copy or source media or contact manufacturer.
My Iphone will not connect to it, and i have tried uninstalling itunes and reinstalling but no luck.
Any ideas??

additional info
firewall and antivirus is not blocking access to gs.apple.com on port 443 and i did not used my computer at some time in the past to hack or jailbreak some iOS device . I have also tried editing the hosts file and delete any lines that contain gs.apple.com......
Trying everything but getting no where.......frustrated

Source media damaged... what should I do?

I did a software update recently and since then everytime I try to open Skype, iTunes or Quicktime I get a message saying it requires Quicktime 7.5.5 or later to run. I have tried doing the software update for Quicktime again and it says the source media is damaged. I have also tried downloading the most recent version of Quicktime (I think... 769) and once again this says the source media is damaged.
What should I do?
A while back I stupidly managed to delet my DVD Player too and ever since have not been able to re-install this either.
Does anyone have any suggestions? Its hard not having music or video! My mac is all work and no play right now =(

Welcome to the forums!
Run the 10.5.8 combo updater again, but not via Software Update, then repair permissions.
Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

Installing iTunes failes at QuickTime

I am trying to install iTunes on Windows XP and when it gets to QuickTime, it gives me:
QuickTime installation failed:
Error Code: -3
OK is the only button to push.
When I run iTunes, it says a lower version of QT is installed and I need to re-install iTunes.
I've tried to uninstall QT, but going through the conrol panel starts the uninstall process, then it just quits. No errors or anything.
Any suggestions?

dOWNLOAD THE STANDALONE QUICTIME INSTALLER AND DOUBLE CLICKIT, IT'LL LET YOU UNISTALL THE LOWER ONE, YOU HAVE TO RESTART AND THEN YOU CAN INSTALL IT AGAIN! IT DOESNT REALLY SOLVE THE PROBLEM OF ITUNES NOT WORKING BUT AT LEAST YOU'LL HAVE YOUR QUICKTIME ON IT! HOPE THAT HELPS
ps sorry about the capslock didnt realise it was on

Installing itunes failed

Hey everyone,
I wanted to install itunes today, but it failed. Got the error: 0x800736B3.
Tried a few things, but nothing worked. Since I already read a few discussions here, I did check my Window Update and spotted a lot more updates that failed in the past. Seems like they all have the error code 80070643.
Does anyone know, what I could do next? O?o
(btw. sorry for my english)

Your english is fine.
Seems like they all have the error code 80070643
That one can be a bit tricky. (Partly because the 643 is such a generic error message ... it roughly means "installation failed".)
Let's try the following Microsoft document first:
Windows Update error 80070643
If you can get those updates to install, can you get iTunes to install afterwards?

How to install iTunes - failed installation

Before another problem occurred, I had iTunes installed and running. Afterward I had to re-install some other programs and iTunes and Quicktime, too. However, when I tried to reinstall iTunes and Quicktime (several different times, too), I had the installation to stop and this message appeared - ["Installation failed. Reinstall iTunes again. Error Code: -3"]
However, an icon for iTunes and Quicktime had been placed on the desktop but when they were clicked, this message appeared:["Failed to initialize Error Code: #634443]
I have tried both to update and to install stand alone programs. Also, I tried removing each only to have the message that they could not be removed because some files were missing.
Can you help me get iTunes and Quicktime installed and running? Thanks.

hi VRS!
However, an icon for iTunes and Quicktime had been placed on the desktop but when they were clicked, this message appeared:["Failed to initialize Error Code: #634443]
i'm following up on some weird (and rare) possibilities with the messages you're receiving.
did the original problem (that caused the reinstallation of itunes and the other program) involve or result in any major changes to the Registry on your PC?
do you have more than one user account on that PC? if so, go into the other user accounts and try to launch itunes and QT. (don't try any installs at the moment.)
do you find that there's one account in which you can get itunes/QT to launch, but in the others you can't?
love, b

Can't install itunes on XP Media Center Edition 2002 SP3

The installation window appears, then a line of green bars crosses the screen and then nothing.

Great news I was finally able to resolve my problem...It was related to an older version of Adobe Air still being installed on the system under (All users).
Here is a step by step fix that I used to get the Air Player installed.
Step 1. Download the Windows Installer Cleanup utility here: http://www.softpedia.com/progDownload/Windows-Installer-CleanUp-Utility-Download-18442.htm l
Step2. Install the program from step one.
Step3. You will need to run the cleanup utility program by doing the following:
Step4.Go to Start=>All Programs=>Then find Windows Install Cleanup ...Double click the icon to launch the utility program.
You should see this window open:
Step5. When the window opens...look for a file named Adobe Air [1.?.?] as the version. (Mine has the new version installed so you can see it at the very top entry.
Step6. If you see Adobe Air listed with a previous version...select it and the remove button will become active. Click Remove.
Step7. The utility will remove all the previous version of Adobe Air.
Step8. Grab the latest version of the Adobe Air runtime and Install it. In my case, the new version of Adobe Air installed right away with no problems.
Summary: I think that my mistake was assuming that the installation of the windows cleanup utility was the actual cleanup process. It's not...you have to install the utility and then go to Step3 and actually run the utility after you have selected the outdated version of the Adobe Air.
Hope this helps...Kerry

Update 10.5.4 Mac OS Source Media is Damaged

It's been happening for a few weeks now and it's driving me crazy. I tried to install the Mac Os update 10.5.4 and at the end there's a message error that says:
*"Mac Os update media is damaged. Try installing from a different copy of the source media or contact manufacturer for replacement."*
Do guys have any idea what's this all about? I started using Mac last January and I don't know much about it.
Any help i can ge is much appreciated.

Came across this on google search. Jon
Originally Posted by TrishaM
Just thought I'd pass this along in case it might help anyone else.
On a 17" PowerBook G4 I was unable to install Leopard because I had upgraded the original 1GB of RAM to 2GB using RAM I purchased from Crucial, however, once I put the original RAM back in, Leopard installed fine, and even recognized the new (Crucial) RAM when I reinstalled it following a successful install of Leopard.
Here's what happened - the Leopard DVD passed it's own integrity check and started the install, giving me a time estimate. At about halfway through, it failed with an error message indicated my 'source media is damaged" and suggesting that I use a different copy of the source (install) DVD. I tried a half-dozen or more times with the same result, regardless of which upgrade method I chose (upgrade, archive & install, or erase & install).
Since I naturally assumed that the message was correct, and the DVD was somehow damaged, I called Apple and they sent a replacement DVD. Same problem. Still assuming the replacement DVD must have [coincidentally] also been damaged, I had Apple send yet another replacement. Same problem. I didn't think it was possible to get three damaged DVDs.
At that point I recalled that the RAM was not the original Apple-supplied memory and thankfully I still had the original (2 512MB sticks) which I reinstalled, after which Leopard installed from the original purchased retail copy with NO problems.
I put back in the Crucial RAM (2 1GB sticks) and Leopard recognized it just fine. No problems in the past week since this happened.
SO it seems that Leopard does not like OEM RAM when performing an install, but has no problem with recognizing it once it's installed.
Needless to say I am going to keep the original RAM in case I have trouble with future upgrades.

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store. You will not lose your media files, I got everything back, all my settings, playlists, etc.

Have people returned ipods after failing to install itunes?

I have exhausted all the information on here to try and install itunes after receiving errors 1305 & 1603. Just wanted to know if people have returned their ipods after failing to install itunes?
I think it is very poor that you are unable to contact apple and speak to someone if you are having these problems.
I am very disappointed by my first experience of owing an ipod.
Louis

Error 1305 is usualy something to do with the CD drive or the media.
Are you trying to install from the CD?
You can download iTunes here -> http://www.apple.com/support/downloads/itunes605.html
Error 1603 is usually a disk space problem. See here -> http://consumer.installshield.com/kb.asp?id=Q111019
How much free space is on your C: drive?
Start -> My computer.

Latest iTunes update fails, Uninstall / Re-Install solution fails

Hello All,
Katrina, b noir ....
Several days ago after the last iTunes update failed, crippling iTunes connection to the iTunes Store, I came to the support pages for answers.
I started following the step by step instructions to uninstall and re-install iTunes 10.4.1.10, first hitch...Bonjour refused to go completely leaving stubborn files behind, I had to download LSPFIX.exe to finally clean its folder
As instructed by the apple support article, orderly deleted all the other files and folders, used msicuu2.exe, restarted the PC, and using rar extracted the individual .MSIs to continue with standalone installations.
Got two new errors, Apple Application Support will not install due to "A later version of Apple Application Support is already installed on this computer" and,
Apple Mobile Device Support failed to install when the AMDS stalled and displayed a 1053 error,
Tried to start the AMDS service many times without luck, I read somewhere that NETframework service pack 1.1 had resolved that 1053 error in the past...I am logged as admin on a Windows XP machine
Most of what I did successfully was learned from reading the posts and answers to/from other members.
I would really appreciate your assistance.
Thanks and best regards.

For some reason when I try to download iTunes from the Apple site the file is flagged as dangerous.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start. Verify that you have sufficent privileges to start system services. I am trying to install this on my desktop not a mobile device.

Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?

Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Not able to install itunes in win 7 installng setup error "Service 'Apple Mobile Device' failed to start Verify that you have sufficient privileges to start system services" ignoring msg

not able to install itunes in windows 7. Whwn I am installng setup the error displayed as "Service 'Apple Mobile Device' failed to start Verify that you have sufficient privileges to start system services" and when i ignore this message and continue with installation of itunes and open the installed itunes in laptop it gaian shows the error "iTunes was not installed correctly. Please reinstall iTunes Error7(Windows Error 14001)". Please provide me some solution.

Please give me some solution on above issue.....

HT1923 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Installing iTunes failed - Source Media Damage

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