Installing premier elements 10

Can't seem to install from disk or downloaded versions.  Do not yet have mountainlion installed, keep getting an error message about "Install" cannot be opened you should eject the disk image - i get this from both the downloaded version 10 fix and the downloaded version of elements 10.  The disk version gives me an error with the number 7 mentioned. Please help, I am losing techno confidence fast, starting to doubt the switch to Mac...

This perhaps?
Errors "Exit Code: 6," "Exit Code: 7"
It's for the CS products, but teh same steps may apply...
Mylenium

Similar Messages

  • Re-download and install premier elements 4.0

    Hard drive crashed need to re-download and install  premier elements 4.0, were can I find it? THx

    You are not likely to find Premiere Elements 4.0 available anywhere though you could try searching the site linked below.  I believe they only carry back as far as version 8.
    http://prodesigntools.com/tag/ddl

  • I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

    I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

    Error "The serial number is not valid for this product" | Creative Suite

  • Can't install Premier Elements 10 on Win 7 32 bit, quad core 2.40ghz, install package not compatible with my processor type

    Hello All, I am trying to install Premier Elements 10 on a Windows 7 Pro box 32bit running an Intel Q6600 Core 2 Quad Core @ 2.40ghz, 2gb ram, I get the following error " This installation package is not supported by this processor type, Contact your product vendor."," What's wrong?

    Interesting, I guess I need to call the Alienware folks and find out why they installed a substandard processor in such an expensive gaming box. I do have several other processors I can swap it out with, do you have a recommendation on a good processor that will get the job done? Learning is never a waste of time, but giving up is. Thanks for your insight,

  • Am installing Premier Elements 11. Have Photoshop Elements 11 installed.

    I have Photoshop Elements 11 installed now installing Premier Elements 11. Install is asking to choose 32bit or 64bit install. The computer is 64 bit. If I choose that during the install of Premier will that cause any problems with Photoshop and especially organizer since that is shared between the two?

    no, there shouldn't be a problem:  http://www.adobe.com/products/photoshop-premiere-elements/tech-specs.html

  • Unable to install Premier Elements 12

    I received a software download card to install photoshop elements 12 and premier elements 12 as a Christmas present. Having followed the instructions I have successfully installed photoshop elements 12 but have not been able to find the starting point to install premier elements 12. any Ideas ?

    download the trial and activate with your serial number, http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
    (and merry christmas!)

  • Installing Premier Elements 9

    I need help to re-install Premier Elements 9 after I deleted the pre-installed copy on my HP laptop.  I've downloaded files from Adobe, but they won't install.  What files do I need?  How can I ensure that my ownership of the pre-installed version is recorded.

    terry.curley
    What computer operating system is involved?
    When you first installed the program, did you go through the registration process?
    You can go to the Adobe web site, http://www.adobe.com, sign in with your Adobe ID and Password, in the Search field type in My Products. Follow the My Products link to your products and look for Adobe Premiere Elements 9 in that list. When you click on Adobe Premiere Elements 9, the serial number should be revealed.
    When you download replacement installation files from Adobe (from whom you purchased the product as a download specific to the computer operating system you were using), you should start with 2 files
    .exe (which is either Adobe Application Manager or a Akamai counterpart
    7z (which is the program itself
    You need both starting with the exe which will be extracing files for the 7z.
    Keys to success include
    a. downloading and installing files specific to the computer operating system involved at time of purchase
    b. making sure you have the set for 32 or 64 bit set of installation files.
    Let us start here and then decide what next. Any questions or need clarification, please do not hesitate to ask.
    Thank you.
    ATR

  • On how many of my computers am I allowed to install Premier elements if I purchase it ?

    On how many of my computers am I allowed to install Premier elements if I purchase it ?
    Is the software provided on a CD ?
    thanks

    temolo
    If have Premiere Elements just on your old computer and you decide to buy a new computer and use the same purchased S/N Premiere Elements on the new, there are several options....keep in mind that your goal is NOT to have installed this purchased serial number on more than two of your computers.
    a. If you want to sell the old computer and/or never want to use Premiere Elements version x on it, then Deactivate in the Help Menu/Deactivate of the program if that option is there. Then close the program and uninstall via the typical Control Panel route.
    or
    b. You could leave Premiere Elements on the old computer and just install the same purchased serial number Premiere Elements on the new. The matter of having to buy a new Premiere Elements may come up only if you then want to leave a Premiere Elements with the same serial number on the old and new computers and then buy a 3rd computer and want to put Premiere Elements with that purchased serial number on that as well - not removing the program from old and new.
    Focus on....each purchased serial number represents a license and that license does not permit you to put that purchased serial number on any more than 2 computers.
    Please review and see if the above helps. If you have one purchased copy of Premiere Elements along with a serial number unique to it and just two computers are involved (old and new), it is not clear to me when you talk about a 3rd license. If you do not see my point, please let me know and I will try to explain another way. No problem.
    Thanks
    ATR

  • Need help installing premier elements 10

    I installed the adobe photoshop elements 10 no problem. But once I tried installing the premier elements 10, I kept getting an error message half way through the installation progress. Here is what it says. Can someone please help. Thanks for your time.
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 7 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    troythorngolf
    Lots of conflicting information, but let us see if any can be sorted out.
    1. You have a new Mac Book Pro computer, and you are trying to install Premiere Elements 10 Mac on it.
    a. Is the installation disc an Adobe installation disc that specifically says "Adobe Photoshop Elements 10 & Adobe Premiere Elements 10" and is further labelled DISC 3 OF 5? If not, then I am guessing that you have an unauthorized copy. Did the sale to you go through Adobe with regard to transferring the license from the "someone" online seller to you?
    b. Adobe allows a purchased serial number for the product to be used on no more than 2 of the users computers. So, a possibility might exist where the seller did not deactivate the product from his/her computer before sending you the product. But, if that were the case, I suspect you would be blocked by a message about too many copies of the serial number on your computers.
    c. When you said that the "Photoshop CD installed perfectly", are you referring to Photoshop Elements 10? And, please confirm whether you installed this Photoshop Elements 10 from the same installation disc as the one that you are using for the Premiere Elements Install.
    d. In the absence of any of the above possibilities, there are special issues to be addressed with installing Premiere Elements 10 Mac. Those are defined in the link that I have cited already.
    e. Besides all the rest, Premiere Elements 10 and QuickTime need to be run under Administrator Privileges. So, you need to set that up. Unless someone steps forward here to detail how to do that with your Mac Computer, please check this out with the Best Buy people. I am strictly an Elements Windows user otherwise I would be giving you a step by step on that aspect of the matter. But, check out the following online link to see if it is helpful with regarding to setting these permissions
    http://kb.eset.com/esetkb/index?page=content&id=SOLN2592
    f. Do no presume that your video card is up to date. Verify that at the web site of the web site of the manufacturer of the video card, the computer manufacturer, or Best Buy Geek Squad. Since you purchased the computer there, they should be very helpful with these details of Administrator Privileges and video card/graphics card update. Do you know how many video cards/graphics cards your computer has and at least one is NVIDIA?
    g. You will need to explain how an "Elements 12" got into the mix. If you want to update Premiere Elements 10, then you need to purchase a serial number for Premiere Elements 12. All the Premiere Elements versions are standalone programs. "Upgrading" related to them refers to a pricing matter rather than updating the existing software.
    Please review and then we can decide what next.
    Thank you.
    ATR

  • Installing Premier Elements 10 trial.

    I am having trouble installing the trial of Premier Elements 10. I have downloaded the software twice with no apparent problems. Have tried to install 3 times. All 3 times it appears to be installing properly until it gets to the step of installing shared technologies. At the point of installing "Data 7", it locks up, eventually gives an error message that it didn't install properly, then goes through a lengthy step of rolling back all the installed software. After that is done, requests a restart of the computer. I had no other programs open at the time and set my screen saver for several hours, so I don't think that caused the problem.
    Computer stats: PC with Windows Vista, 64 bit. 8 Gb ram. I have PS CS4, Adobe Reader 10 and Adobe Flashpayer installed and working fine. No previous versions of Premier.
    Any help in solving this would be appreciated.

    Once you have downloaded the files, please navigate to the folder to which the files have been extracted.
    1. Click on the Adobe Premiere Elements 10 folder.
    2. Then look for a folder named PRE10. Click on it.
    3. Here double click on the folder named ElementsST1Installer (ST1 means Shared technologies 1)
    4. Click on the Set-up icon you will see here.
    5. Once set up completes, try installing the software.
    If you still have the same issue, please follow the steps in the below mentioned document:
    http://kb2.adobe.com/cps/408/kb408730.html

  • Error installing premier elements 10 on mac pro

    installation error when installing adobe premier elements 10 on new mac pro:
    Receive the following errors:
    Error DW050:  Smartsound 3 install failed
    Error DW050: Photoshop Camera Raw fr Elements 10 install failed
    Error DW050:  Adobe premiere elemets 10 failed du to languagae pack installation failure

    frank-flp
    Please review the following Adobe document on the install of Premiere Elements 10 Mac. Sounds like it may have the answers to your issue.
    http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html
    Please let us know if any of the information in the document worked for you to resolve your issue.
    Thanks.
    ATR

  • Re-install Premier elements and Photoshop 11 on previously purchased  order no AD002791065NZ. serial

    I need to re-install my previously purchased Adobe Premier elements 11 and Photoshop 11 as there was a problem and was intructed to uninstall and re-install. ]
    My order no for these products is AD002791065 NZ-  Serial numbers - [removed by moderator]
    Hope you can help. I am getting  frustated.
    Thanks
    Annabelle Thompson

    Hello
    Thank you very much for your help. I am still trying to fix my error. Will try your suggestion and let you know.
    Anna Tee

  • Can't install Premier Elements 10 from download

    First, I have Win7 (32) so there shouldn't be any issues like those related to 64's or Macs. I ordered Photophop Elements 10 and Premier Elements 10 download from the Adobe education store.
    Got the email w/ serial #'s and the link to my purchasaes. Photoshop Elements was listed (with S/N) with a download link. Premier was also listed (w/ S/N), but with no download link (said "not applicable"). So I proceed with Photoshop and all goes well. When prompted, I enter the S/N for Photoshop Elements, and it comes up fine. But there is never an indication of how to use the Premier number. I try a chat, but the tech can't help (after about 40 minutes). We go from "should have seen a second box to put in S/N" to "call for supporrt." But since the phone folks're not really 24/7, I thought I'd try you guys.
    How do I get Premier? Baby steps, if you will. Thanks!!!

    Kani999 I would recommend completing the following steps to locate your software.
    Log in to your Adobe account to download your software. 
    Go to the Adobe Store for your country and sign in with your Adobe ID and password.
    Click My Orders and then My Order History.
    Locate the order number, and click the Download link in the Downloads column.
    Start the download by doing one of the following:
    Click Download and follow the onscreen instructions.
    Click Akamai Download Manager and follow the onscreen instructions.
    Click Alternate Download Method, and then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.
    Also you may want to review Install | Premiere Elements | Photoshop Elements | Windows | Mac OS.

  • Installing Premier Elements on a new computer without a key

    My laptop crashed and I bought a new PC, but I can't find the key code for my Premier Elements 4.0 disk so it won't let me install it. What can I do (without being required to buy a new one)?

    cliffsheets
    No way around using Premiere Elements 4.0 without the purchased serial number.
    So, let us see if we can find the serial number. From what you wrote, you have been using this Premiere Elements 4 copy before
    on another computer. So, the product and the serial number "should" be registered at Adobe.
    Go to the Adobe web site http://www.adobe.com, sign in, and, in the Search field, type in My Products.
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    When (if) you see Adobe Premiere Elements 4.0 there, click on it. The serial number should be revealed.
    Please let us know the outcome.
    Thank you.
    ATR

  • Problems with installing Premier elements 11

    After rebooting my computer, my premier elements program disappered.  This happened when I downloaded the trial version as well.  Any suggestions?

    Which operating system are you using?  How are you trying to open Premiere Elements 11?

  • Error message when installing Premier Elements 10 on my PC

    I purchased the Adobe Photoshop Elements 10 and Adobe Premiere Elements 10 bundle...and in trying to install, have successfully installed Adobe Photoshop Elements 10, but keep getting an error message when trying to install the Premiere Elements 10.  The Error Message reads:
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    Now what???  I have no idea what to do from here.
    Please could you someone get back to me?  Thanks

    Hello
    Thanks for replying and helping me out here - I really appreciate it!! 
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    Disc 2 says it is Adobe Photoshop Elements 10 & Adobe Premiere Elements 10 for Mac OS. 
    My computer is running on Microsoft Windows XP, Professional Version 2002, Service Pack 3.  Does that make sense (sorry, I'm not too computer literate!)
    And that's all that's come in the package!  Also, here is a photo of the package.  Does it look legit, or am I being / have been 'cheated'???
    I seriously appreciate all your help and look forward to hearing back...
    Regards
    Deanna

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