Interaction History in Account assignment block
HI,
We are creating the Activity for the accounts and it is visible in the planned activity of my accounts screen. when the document is closed it disappears. i am not able to find any documents in the interaction history assignment block in account. do i need to do any config to make the documents visible.
with regards,
selvam t
Hi Selvam,
I assume that you are using CRM 7.0 Ehp1 or above.(If not please update your question with your CRM Version)
As suggested by Jothivenkatesh, you can check your configurable data retrieval parameter in the view BP_BPBT/AccountInterHistOV.
Adding to that check the following SAP Notes 1836225,1798771 and makes sure your business function 'CRM_INF_1' is active.
Consider this SAP note 1913254,if you had implemented any authority check BADI's in CRM.
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<< Moderator message - Point begging removed >>
FK
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