Service Requests - Assignment Block "Change History"
In SAP CRM 7.0 for the Service Requests.
How can I add a new field ("Z" fields) in the assignment block "Change History" and this new field has an historial (new value and old value)?
Is in customizing or views or class implementation?
Thanks for your respond.
Best regards,
Douglas
Hi Vishal
I'll explain the requirement:
When we modify an extended field of Assignment Block "Service Request Details" (Component: SRQM_INCIDENT_H - view: IncidentHeaderEF) its change doesn't appear in the Assignment Block "Change History" (Component: BTCHIST - view: HdrOVWindow), we need to appear this change in the Assignment Block "Change History" with old and new value as well as "changed by".
Thanks for your respond.
Best regards,
Douglas
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