Interaction record text replication issue

Hi,
I am trying to create contacts on BCT0 for some of the newly created class and actions.
I am able to create them in ISU and it is getting replicated to CRM as Interaction records.
However for some of the contacts , the text of class and action (Class/Action name) is being displayed in IR and for some of them it is not showing.
I have mapped the code group and code settings similar to the class and action of ISU.
Only the class and action TEXT is misssing in the IR for some of the contacts (Class/Action combination). Checked the filter settings of the adapter and it is fine.
Could anyone share lights on what i am missing here? (We havent implemented any BADI's).
Thanks,
Arun

Hello Arun,
Did you fill in the IR description in the mapping table in ISU? This is in the spro somewhere like >> utilities >> customer service >> crm integration >> contact replication.
Regards
Nicolas.

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