Internal calls audio issue

Hi,
I have uc320w with 2.3.2 (6) firmware and 2x SPA504g, 1x 508g, 1xspa303, 1 annalog phone @ fxs port. Both 504g are conected via wifi module. All phones are asign and work well in PBX system and ansfering all external calls even tranfers works well. Only internal dialing and internal conference calls doesn't work, phones ring, but audio not, or just hear myself. Whe is an issue?

Yes they have cisco wireless-N bridge for phone adapters. Right no way audio between any phones, even ones they have no more the 10ft of cat5e utp. there is no swich at all, they are are conected directly to the uc320w and have own power adapters. For external calls is used SIP trunk only. WAN connection is direct to provider passing cisco DPC3825 cable modem in bridge mode (SHAW canada) with static IP address. Uc320w is used to route only voice and has WAN connection 50Mbit down and 5Mbit up, 711u is used for SIP trunks. Ping to SIP provider server is around 12ms. SIP is one line(one number) with 4 DIDs
Regards
Eric

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Outgoing call audio issue

I bought an iPhone 4s in India two days back. I am facing a strange problem when I make audio calls. Very often (not all the time) I do not hear any audio after making an outgoing call though the call go thru' and timer starts clicking. When I checked with the people whom I called, they said that they got the call but did not hear anything at their end. The workaround that I figured out is to press SPEAKER button twice (activate and deactivate) when I encouter this problem. It seems to be working as of now. Not sure if this is a hardware problem or a software problem or if I am missing anything with settings. Can someone help me?
Thanks !!!

Hi raj1434,
Thanks for visiting Apple Support Communities.
If you are not hearing callers, or being heard on calls, use these steps to guide your troubleshooting:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
Make sure none of the microphones is obstructed by dirt or debris.
Turn the iPhone off and then on.
Make sure that the latest version of iOS is installed.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Increase the volume during the call.
Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
Make sure nothing is plugged into the headphone jack or the dock connector.
Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
If none of the steps above correct the behavior, back up your iPhone and restore the iOS software to factory settings:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Best,
Jeremy

IPhone 5 audio issues on calls with a headset

My new iPhone 5 has audio issues when I am calls with my wired apple headset. The caller cuts out like it having low reception. The ends of words and phrases are dropped as well as soft spoken words. Music works great through the headphones. Calls sound great on the handset just not on headset. Tried different headset. Still not working.
Any solutions?
Tim

The (same) problem exists when using the original Apple headset, which belongs to iPhone 4S, as well as using the Sennheiser MM30i. The new EarPods are the only ones that seem to work properly.
In addition to that, both headsets work perfectly well, when connected to iPhone 4S.
Eventually, both iPhone 5 itself and SIM card have been exchanged by the provider. Unfortunately the problem still exists.

What is facetime audio and can I use it to make free international calls between iPhones?

what is facetime audio and can I use it to make free international calls between iphones?

First, check
1. Settings > General > Restrictions: should be OFF > FaceTime: ON?
2. Settings > FaceTime > FaceTime: ON?
ou can be reached by FaceTime at: your phone number?
If all the above are correct, see below:
FaceTime is available with iPhone 4 or latter, except those iPhones that were sold in the Middle East.
Can you tell us which iPhone model that has no FaceTime?

Verizon iPhone 4s Contact List/International Call Issues

Hi, my wife upgrade her ATT iPhone 3GS to a Verizon 4S. Everything went well except with anumber of issues that all seem to deal with how the phone interprets phone numbers. Here are the symptoms:
– When a phone number is dialed from Contacts, Verizon answer and says you are not able to make international calls
– In the contacts, phone numbers are displayed as 9165554444 in stead of (916) 555-4444. Even though on the orignial phone and her laptop they display correctly
– When some calls or texts from a number on the contact list it is not identified even though the number matches those in the contact
– When going to Settings > Phone the phone's own number is diplayed as 9165554444 in stead of (916) 555-4444.
Some solutions that begin to look promising:
– if you place +1 in front of the existing nmbers they appear in the proper format, +1 (916) 555-4444, and dial correctly but this would require a retyping of many hundreds of numbers and doesn't totally fix the contact identification issue.
– turning off "International Assist" helps in some of the issues above but not all, and I have always had this on for previous phones, both hers and mine. I have an iPhone 4 with iOS 5 and have the exact settings as she does and have non of the problems.
Anyone have ideas about a solution? I have heard of at least 4 other people having the same problem on different forums.
Richard

Here is something I found in another thread that fixed all the problems ...
Here's another fix that I found in a different thread that worked great for me and is much simpler:
https://discussions.apple.com/message/16380402#16380402
The summary:
Here is the summary of the steps I took to correct the issue:
1) Open the Phone and dial *228. This is a Verizon over-the-air programming number.
2) When the system answer press 1 for "Program or activate your phone"
3) Wait for the call to disconnect. You should get a prompt stating something like, "Settings updated."
4) Open the Task Manager and kill the Phone, Message, and Contacts Applications
5) Wait a few minutes (I waited 3 just to be extra safe)
6) Open the Message App to verify the fix.
If you are still broken, kill the Message App again, then reboot your phone.
Good luck!
Ernie
Caller ID not working on iPhone 4S

Accept step causing issue for internal calls

Hello,
We have been using Cisco IPCC for several years now to handle calls from external customers.
Now we like to use it also to handle calls to our internal helpdesk but face the issue that the IPCC will not accept any internal calls.
After initial troubleshooting, we find out that, for internal calls, the script will just fail at the very first "Accept (-- Triggering Contact--)" step !!!
This executes without problems when calling the same application/script but from external phone.
So far we have been unable to find out the root cause. Any idea ?

Hello,
My guess is that your problem is codec because you said that the call is dropped , all the way , check the codec and check what Anthony said.
In case you have a codec mismatch , you have to do one of these two:
1- configure a transcoding resources
2- make a device pool and a sperate region with a location that every other region can talk to this region (UCCX region) via a one codec , in this case you will not get the call dropped.
Amer

Poor On Call Audio Quality issue

Hi guys,
Im aware everyone has issues while listening to music via the headphones as i have that too. Thats something i can live with.
However, what i cant live it is poor on call quality issues without the headphones. The other person on the call doesnt sound all that loud, clear n crisp to me. I keep having to press the phone more towards my ear to hear them louder and better. Its sub par. Its worse than any phone ive used.
I just switched from an iPhone to this and im very dissappointed.
NOKIA PLEASE FIX THESE AUDIO QUALITY ISSUES!!! This needs more addressing than the battery issues..

Happens to me on Lumia 800 (12070). Usually at the beginning of the call I can hear the other party well but the call quality seems to degrade slowly over the course of the call. I've tried pressing the phone closer to ear and going volume up or down but in some points of the call I have really hard time hearing what they're saying. Then it goes away and I can hear well again. It's not so much volume issue rather than the call getting really unclear.

Microsoft security issue during international call

Please help... it seems that during my international calls, my Microsoft Security Essentials is popping up and dropping my calls. This is not happening with local calls, only international calls. Can anyone help me or tell me if it is a different problem and not my security.Thanks so much

I dont think this is in any way related to your CSS settings as the outbound call is hitting your gateway and it is successfully able to set up the call, because you are seeing Q931.
looking at your debug info, your provider gives you a normal call clearing:
049742: Nov 13 17:24:39: ISDN Se0/1/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x80A5
Cause i = 0x8090 - Normal call clearing
Take this up with your provider, and ask them to allow you to make international calls.

Bootcamp 3.1 and imac windows 7 64bit update not installing. Audio issues!

After many days of work getting the windows 7 working in bootcamp in my imac 27 (still with audio issues) I eagerly awaited the bootcamp update and imac updates.
Neither will install.
Then I find that according to tech support as of now I have to reinstall Windows 7 again for the updates to work!
It took me 5 full 8 hours days to get all my scientific programs installed and working, now I find I can't even simply update the drivers I need. I don't want to reinstall.
My only issues are audio.
Here they are:
1) The headset jack works fine on the Mac side, but in Windows 7, it causes the i7 intel CPU to go crazy. There is no CPU spike on the mac side.
2) The headset jack in the imac is a trrs jack. The same as in the iphone, a tri-band jack that has three bands, two audio out channels and one mic in channel. A trrs headset works fine on the mac side with using the headset mic (as in iphone) rather than the built in mic. (this provides much better quality for sound recording). I don't want to use a usb mike.
In Windows 7 the mic part of the trrs headset does not work.
3) In Windows 7 when going into audio devices recording, no audio mixer shows up, so when I do video or audio screen capture the only way to capture the sound is through the speakers and then back through the imac built in mic, rather than directly through the unit. (terrible sound quality) On the mac side the mixer element works fine.
Now I find from other imac users that even the new updates for the imac on windows 7 don't address and fix the audio issues. I am sure not going to go through 5 more days work only to find the audio issues still don't work.
I need these audio aspects to work properly though!
I have tried to get drivers for the cirrus logic audio card, but guess what there are none available and cirrus logic doesn't even recognize the board or offer drivers.
I have many windows programs I must have for my scientific research!I bought the top of the line Imac with all the bells and whistles because Apple promised that the machine could run Windows 7 in bootcamp natively!
It doesn't. This has been a nightmare of problems.
Is Apple going to step up to the plate and make good on their promises?
Does any one have a fix for any of the audio issues, or know how to install the new drivers without a complete reinstall of Windows?
Installing a few sound drivers and software should not require a complete reinstall. Getting the proper drivers for the headset jack audio in and audio out jack should be the most basic of fixes. Making the audio mixer work should be elementary.
If you are an Apple tech person or an Apple user that can help on these issues, please do!
Thanks, Dr. Duke
An American profesor in Europe.
PS I will post this under Imac windows 7 updates without a reinstall and under
imac Sound issues.

On another thread a few people have responded saying that their imac has the same situation, the cpu is going crazy and the imac gets hot with headphones or speakers plugged in. But this doesn't happen in the mac side.
If you have an late 2009 imac and don't have these audio issues, let us hear from you. If you don't, lay out the problem here.
Here is my last two cents in to the inquiry.
Not only does the cpu run crazy but the imac 27 gets very, very hot. Since I unplugged the headphones, it runs much, much cooler.
Certainly, some Mac engineers should take care of this problem, it seems it is universal on all the imac 27's and from what I gather, the smaller screened cousins too.
Also, we certainly want a stereo mix option for audio in or out, or what is called "what you hear" or wave out. Imac is supposed to be much geared to multimedia apps.
Finally, the mic jack part of the trrs set up MUST be fixed! A lot of manufacturers are going to headset combo jacks as they call them, mic in and stereo out on the same tribanded plug. But, the old single jack for mic in and single jack for stereo out are two tiny parts of the hardware and super inexpensive for the manufacturer. Why in the **** to go to the "advanced" triplug if the **** thing doesn't work.
Mac has a great reputation. I hope they remedy these problems right away.
Anyone whose imac 27 or 24 whose headset plug is working correctly. Let us know! I don't think anyone's is, but I think that few people understand that their cpu is running so much faster with the plug in, plus few even understand the combo jack and the triband, or trrs audio jack! Out of 4 audio technicians I talked to, not one of them knew what a trrs jack was or that you even have a mic in jack as part of the headset jack!
When I told one senior that it worked on the Mac side, he didn't believe for a while, thought my sound might be recorded from the onboard mic, but I proved it to him by tapping iaudibly on my iphone mic headset and and it showing up in garage band clearly and listening to big difference in audio.
As for a usb audio adapter, I am in a neon light environment and find that those adapters are more sensitive to electrical interference. Besides I want to use the headset jack as it was meant to be used!
Thats it.
Again, if anyone using an imac 27 and windows 7 64 or 32 doesnt have these problems, let us know! We are all anxious for a fix!
Best to all!

SoftPhone over VPN audio issue

Having a "one-way" audio issue when IPC connects over VPN to any Main Office IP Phones (7960). Remote IPC (softphone) shows "0 Received" Packets, but the IP Phone shows them as being sent.
This does NOT happen if IPC contacts another IPC on a PC at Main Site, or any kind of phone at the other branch offices.
Have looked at all of the audio settings on the VPN IPC unit, they are correct.
Any ideas?

Try to sniff the Ethernet traffic during call setup at the CallManager. When Callmanager sends Call Control messages to remote party, it could send wrong IP address or UDP port as an RTP parameters.
Another components could block the traffic are firewalls. How do you have your VPN tunnel built? Do you use Cisco VPN Client? What terminates your VPN traffic at the central location? PIX, VPN3000 or Router? Traffic may go one way without a change, and some protocol FixUp may be triggered for this traffic on the way back. If you have access to firewall logs, check if you have any traffic dropped.
Good luck,
Mike
http://www.headsetadapter.com

My Ipad 2 external speakers does not work and headphones has popping sound. This all occured at the same time as my Iphone and Ipod headphones only played mono (no, the "mono" option is not on). How can there be audio issue for all these devices?

My IPad 2 external speaker does not work and the original headphones have popping sound when used. This all occurred at the same time as my IPhone and IPod headphones only plays mono (and no, the "mono" option is not on) with the original headphones, as well as, other headphones tested. How can there be audio issue for all these devices at the same time?
As you may have noted from the list of Apple devices I own, I believed in the Apple and the products it was producing; but it is hard to believe from my experience and the other voices within the Apple Community that we are all experiencing the same hardware issues. Especially since I recently, I upgraded to an IPhone 4g (no, my faith in IPhone 5 series is very little) and is experiencing the same audio problem as described above. So now, I am off to the Apple store again to be told that it’s a hardware problem on new IPhone. Really? Apple, what happen to the pride in the product you were producing?

Everyone does things a little differently. I love to "jam " along with iTunes ( or old Lp's) . Always have. That's where/how I've learned to play .
I'm sure leonieDF is giving a proper way to jam along on a keyboard with an iTune. He blows my mind all the time with what he knows. Nuff respects to him !
What I do is make a GB project I call "Jam With". I'll make several new tracks that are blank. Just has a few instruments named in the blank tracks. You can change those per song ...
Because I'm not concerned about changing the pitch / key.... of the iTune or the tempo ... I can simply play along with it.
Peace,
P. Dreadie

IMovie audio issues. Fine in timeline, but when rendering to iTunes or Media Browser, audio from certain portions of movie files are heard in places where it shouldn't be !

iMovie 11 audio issues. Fine in timeline, but when rendering to iTunes or Media Browser, audio from certain portions of movie files are heard in places where it shouldn't be !
I have created a project where I have a montage of photos and video clips edited together with music under. Some audio portions of the video files are being muted in some areas and those portions are being heard in another part of the project. This is not for all video clips only certain ones.
The project plays fine in the timeline, but when I render the project thru iTunes or Media Browser, this is when the project goes corrupt.
I tried detaching the Audio from the video clips and this somewhat worked, but the original problem still exists with certain audio still being heard where it's not supposed to be.

I have a fix - or rather, a workaround.
WARNING: It is lengthy, but still far better than starting a new project from scratch.
I had this same issue and none of my transitions/clips were at custom speeds, nor did I have anything else weird going on. Unfortunately there is nothing you can do within iMovie to fix this, at least there wasn't for me. iMovie is BY FAR the buggiest software I have ever used and if you haven't already spent hours slaving away on a project, you are so much better off using just about anything else to edit your video.
...But let's assume you have already spent many hours working on your project and you don't want to start all over. Well then, you have at least one option.
It's a pain in the neck, but it's infinitely better than restarting your project from scratch.
This will require:
A software called Soundflower (which is free) and some kind of audio editing software (I use Logic, but really any should work).
1.) You're going to need to export your video with the messed up audio. Typically if you're audio is messing up, you're video is at least usually working just fine (at least it always does for me).
2.) You're going to need to open that video in your audio software and import only the audio. If your software doesn't give you this option, then you're going to need to record the audio from your video using the audio software and Soundflower. You can find tutorials on how to do this, but it's honestly pretty straightforward once you start playing around with you Mac's audio I/O settings. Remember to have your computer's volume all the way up when doing this.
3.) Watch/listen to your video and make notes of where the audio errors occur. I HIGHLY RECOMMEND writing down times too, as they will be extremely helpful later.
4.) Now were going to rip some working audio from the iMovie project itself. Go back into your iMovie project and only play back audio while in the edit window for this step. Do NOT play your project back in full screen.
This part is key: if you try to play back your project from the beginning the audio will usually still mess up. So, what you're gonna have to do is go back on your edit window timeline right before these errors occur and play that specific clip back while recording this working audio with Soundflower and your audio software. Essentially we're only recording the parts of the audio where these errors occur, so try to do this in order if you can. Try to leave several seconds of audio in before the error - that way we can use it as reference when we construct our new audio track.
5.) Now in your audio software you should have your original error-filled audio track and the new clips that we just captured. This part can be painstaking if you're not familiar with audio editing softwares, but as you'll learn, it's really not that hard.
You're going to look at your original audio track and compare it to your new working audio clips. You should be able to notice where those new clips are supposed to go by looking at the identical (or close to identical) waveform shapes in your original audio track. The two should correspond with one another. If you don't understand what I mean right now, you will when you start playing around with the audio. This is why marking times is very important.
Take your new clips and split them up if you haven't already, that way you can drag them around and edit them separately from one another. Essentially your going to line these new clips up with original and then replace the original parts with new ones.
We need to get this as precise as possible, so start off by getting them as close as you can with your naked eye, and then use a zoom tool to zoom in as much as possible so that you can get them lined up PERFECTLY, or at least extremely close. In some softwares you can just drag these new clips on top of the old track, but most of the time you will need to actually cut out the old piece and replace it with the new one. In doing this, zoom in and make sure that you are NOT cutting out a bigger space than your new clip will fill - otherwise you will have small gaps in your audio.
VERY IMPORTANT: Also make sure that this new audio track starts at the EXACT SAME time as your original - otherwise your new audio will be out of sync.
I know this part can really suck if you're not used to audio editing, but at this point, there is little other choice.
6.) Once you are done with this, export your newly pieced together audio track.
7.) Now open iMovie and create a NEW project. Re-import the video that you exported earlier that has the messed up audio. This might take a while, so just be patient.
8.) Then right click the clip and select "Detach Audio". This will do just that - allowing you to edit the audio separately from the video. Now delete this audio.
9.) Now, import the new, perfect audio track that we just made and make sure that it starts at the start of the project. Make sure it's in sync and that everything works.
Now just export your new video with the working audio and you should be done. Since we have given iMovie the audio with no editing actually being done in iMovie, it does not have to generate its own audio now and you should have absolutely no errors now - unless there is some that you forgot to take out earlier.
YOU'RE FINALLY DONE!!!
I know this entire process *****, but if you're that far into your project, there is little else that you can do. Now you've learned your lesson:
DON'T USE IMOVIE EVER AGAIN.
I hope this helped!

HP Slate 21 audio issue after KitKat update and reset

I have upgraded my HP Slate 21 from JB to KK. Now the sound quality is very bad!
I came directly from xxx.11 kernel and made factory reset but didn't get a good result. Please how can I fix this tremendous issue?

Hey @PauloTxR ,
Welcome to the HP forums.
I understand you're experiencing issues with sound quality on your Slate 21 PC.
Please review the following thread: HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity.
This fix will resolve audio issues of a software nature resulting in the KitKat update. If your issue persists after applying the specific update mentioned in this thread and have done a factory reset, the issue is likely hardware related and not the result of the KitKat update.
If you have done the above and continue to have problems please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

STILL have MBP audio issues after Bootcamp 3.1

I have a mid-2009 MBP 13" with Snow Leopard, running 32-bit XP Professional with SP3. I just updated to Bootcamp 3.1 after dealing with low audio, robo-voice from the internal microphone, and spooky red light/trackpad nonsense for months. While 3.1 fixed the red light and the trackpad, my audio issues still remain; I get very poor volume on the Windows side and my voice is still distorted, slow and generally crappy when I use the built-in microphone in the microphone test. The mic doesn't work at all in Steam, which is the whole reason I want it. Was 3.1 supposed to fix these audio issues? It doesn't explicitly say so on the download page, but it seems like it's been quite effective for other people, so if it is supposed to fix the audio I suppose I'm going down to the Apple Store.
If 3.1 wasn't a magic bullet, can anyone suggest a fix? I'm pretty fed up by now with this issue. I tried reinstalling the drivers after extracting them from the BC 2.2 update (found that process on these forums), and it did nothing. The link to the New Jersey school's site (another suggestion from the forums) no longer works for whatever reason.
Thanks!

Use Driver Sweeper and the tips on how to use and troubleshoot
http://www.guru3d.com/category/driversweeper/
You may also want to use Windows Installer Cleanup as I mentioned.
Also CCleaner can help.
MSCONFIG.exe can lead you to the services and startup items being loaded
Programs control panel of course to uninstall the program
Device Manager to rollback; or uninstall and manage device drivers
Apple installs a number of drivers, services, startupitems so you really have to get familiar with the OS and where/how to manage things.
Windows 7 supports RESTORE POINTS. Use 'em! and set one before just in case (any good installer or update should create a new one but good to have your own), and make sure there is 10-30GB of space for restore points.
System control panel advanced protection -> configure your boot volume settings

IOS 5.1 Upgrade for iPhone 4. No call audio as it was in iOS 5.0.1

Previously I upgraded my iPhone 4 (16GB Factory Unlocked) from iOS 4.3.5 to 5.0 and 5.0.1 onward. It just made my phone dumb. There is no call audio at all. I upgraded my iPhone 4 today from iOS 5.0.1 to the current relese of 5.1. The prombel remains same here in my case. When I call speaker on/off pad always shows on. And as previous there is no audio in call, no ringback tone, to sound of opposite end, nothing at all.
I wished iOS 5.1 will take me out of this problem when it has been reported a lot about this bug. My original iOS was 4.3.5 and I beg apple to give an option to downgrade the iOS as it seems that in the name of upgradation they are losing quality, faith of the users and making phones invalid or disable.
What will I do now?

S. M. Mahabubul Alam, Apple just robbed me of $150 bucks because it was out of warranty. I have a simliar problem, I was being muted on telphone calls after i upgraded to iOS 5.1 on my iphone 4. They blamed my hardware, but never had an issue with this prior to the upgrade. They need an option to downgrade.

Internal calls audio issue

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