International call rates

Dear Skype Customer Support,
I want to know the actual rate for international call from Guam to Palau. The rate listed in Skype website for such a call is US 43 cents per minute. But it looks like I was charged way over or nearly 3 time this advertised rate when I Skype call Palau from Guam. Please advise.
Cheers,
[Mod edit: Please do not include personal/private information when making a public post. Thanks!]

Tommy,
Can't say I'm overly sympathetic with your situation, I'd gladly be in Cuba with no internet connection whatsoever!
I'm not sure I can be of any help in getting you costs for calls from Cuba. Aside from roaming rates within the EU, all other prices shown are for calls from the UK to other countries - it just doesn't show prices outside the EU.
Obviously calls made in overseas countries are local network dependent (I did some googling on roaming rates for calls to the UK from Cuba for various networks and they varied from about 140ppm to 200ppm - Vodafone, which BT piggy backs, is 149ppm).
Cuba isn't listed separately on the BB Talk rates which means it costs the standard international rate (17.3p per minute daytime, 11.4p evening/weekend), but again, this is UK to Cuba.
I'm not sure this is the information you needed so sorry if this isn't much help.
Enjoy your time in Cuba.
Regards,
Mark

Similar Messages

BTBB Anywhere International Call Rates

Can anyone please post a link to international call rates from ?
I've searched for almost an hour now and called up to be told to check online but I cannot for the life of me find this information.

Tommy,
Can't say I'm overly sympathetic with your situation, I'd gladly be in Cuba with no internet connection whatsoever!
I'm not sure I can be of any help in getting you costs for calls from Cuba. Aside from roaming rates within the EU, all other prices shown are for calls from the UK to other countries - it just doesn't show prices outside the EU.
Obviously calls made in overseas countries are local network dependent (I did some googling on roaming rates for calls to the UK from Cuba for various networks and they varied from about 140ppm to 200ppm - Vodafone, which BT piggy backs, is 149ppm).
Cuba isn't listed separately on the BB Talk rates which means it costs the standard international rate (17.3p per minute daytime, 11.4p evening/weekend), but again, this is UK to Cuba.
I'm not sure this is the information you needed so sorry if this isn't much help.
Enjoy your time in Cuba.
Regards,
Mark

Complaint about International Calling Rates - FiOS Telephone

Where do I complaint about International Calling Rates - FiOS Telephone?
Verizon FiOS (landline) billed unimaginable charges for phone calls made accidently.
If you don't pay for the international plan and you don't know what the rates are your are in trouble.

You can contact Verizon via live chat or email at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

International call rate charged different than what I was told by customer service

I made an emergency call to India on 3/29/09 for 13 min. I realized later that I didn't have any international plan. So I called verizon customer service on 04/03/2009 to confirm what rate I will be charged for that specific call to India. I was told I will be charged $2.60/min for India, but he can't check how long I had talk at that time, because the computer software doesn't have the feature to check it right then, It will be available till the final monthly statement get published. Yesterday I received my online bill and saw the rate I was charged was $6.77/min. So I called today to the customer sevice and eventually talk to the manager and I was told the rate I was chraged, correct and it is available online. So I have no other option but to pay this amount as I have no proof that I was told the rate of $2.60/min, as I don't have the person's name whom I talk to on 04/03/09 and nothing in writing.
I have no problem paying this amount, but I feel I was cheated. As the person I talk earlier could have told me the correct rate on 04/03/09. It's a lesson for me, next time I will try to keep something as proof.

You should have checked here to make sure :
http://www22.verizon.com/Residential/Phone/International/BasicInternationalRates/
He may have thought you had some sort of international plan, sorry.

International Calls - Pakistan to UK / USA and Eur...

As with other international call rates seen on Skype, is it possible to have a flat rate per month with Skype if you want to make unlimited internation calls from Pakistan to the UK / Europe and possibly the USA?

Rauch_MSH wrote:
As with other international call rates seen on Skype, is it possible to have a flat rate per month with Skype if you want to make unlimited internation calls from Pakistan to the UK / Europe and possibly the USA?
Hello
ALWAYS start your own thread please.
With Skype your location is irrelevant. There are no international calls. All calls are local worldwide. You can purchase Subscriptions for calls to/within almost any country in the world.
http://www.skype.com/en/rates/#FR
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Cannot make international call

Hi,
I am having problem to make international call.
Below is the config.
022247: *Nov 25 02:08:27.598: %SYS-5-CONFIG_I: Configured from console by admin on vty0 (10.53.5.38)sh run
Building configuration...
Current configuration : 22590 bytes
! Last configuration change at 10:08:27 GMT Tue Nov 25 2014 by admin
version 15.2
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service sequence-numbers
hostname Cisco_CME
boot-start-marker
boot-end-marker
no logging queue-limit
logging buffered 5000000
no logging rate-limit
no logging console
enable secret 4 tnhtc92DXBhelxjYk8LWJrPV36S2i4ntXrpb4RFmfqY
no aaa new-model
clock timezone GMT 8 0
ip dhcp excluded-address 10.53.4.1 10.53.4.10
ip dhcp pool IPPHONE_POOL
network 10.53.4.0 255.255.255.0
dns-server 10.53.4.2
default-router 10.53.4.2
option 150 ip 10.53.4.2
ip cef
no ipv6 cef
multilink bundle-name authenticated
trunk group POTSTRUNK
crypto pki trustpoint TP-self-signed-2913731135
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2913731135
revocation-check none
rsakeypair TP-self-signed-2913731135
crypto pki certificate chain TP-self-signed-2913731135
certificate self-signed 01
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03551D0E 04160414 1E3A7C08 DDD58E33 243B1D3C DC300A95 9677E7DD 300D0609
2A864886 F70D0101 05050003 81810045 31667A3E 9ADCE589 EC6A9756 EC63BA20
2A5F6B01 71E14526 7A634355 D1B5C7C0 8F2D7602 45B54483 F4FBFBE3 A03F407B
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5993BF22 2638198C 6ACBE8B6 EF4365
quit
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sip
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authenticate register
authenticate realm archerwell.local
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create profile sync 0324344033123267
voice register dn 1
number 1111
call-forward b2bua unregistered 11111111
allow watch
name 1111
label PolycomCon-110
voice register pool 1
id mac 0004.F2EA.1461
number 1 dn 1
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rule 1 /^9/ //
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license udi pid CISCO2901/K9 sn FGL1646215J
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username josadmin password 0 P@ssw0rd
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acct-template callhistory-detail
interface Loopback0
ip address 10.1.10.2 255.255.255.252
ip virtual-reassembly in
interface Embedded-Service-Engine0/0
ip unnumbered Loopback0
ip virtual-reassembly in
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service-module ip default-gateway 10.1.10.2
interface GigabitEthernet0/0
no ip address
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interface GigabitEthernet0/0.1
encapsulation dot1Q 1 native
ip address 10.53.5.2 255.255.255.0
interface GigabitEthernet0/0.10
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ip address 10.53.4.2 255.255.255.0
interface GigabitEthernet0/1
ip address 210.186.148.150 255.255.255.252
shutdown
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speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/GUI
ip route 0.0.0.0 0.0.0.0 10.53.5.1
ip route 10.52.100.0 255.255.255.0 10.53.4.1
ip route 10.52.138.0 255.255.255.0 10.53.4.1
ip route 10.54.2.0 255.255.255.0 10.53.4.1
tftp-server flash0:apps42.9-2-1TH1-13.sbn alias apps42.9-2-1TH1-13.sdn
tftp-server flash0:cnu42.9-2-1TH1-13.sbn alias cnu42.9-2-1TH1-13.sdn
tftp-server flash0:cvm42sccp.9-2-1TH1-13.sbn alias cvm42sccp.9-2-1TH1-13.sdn
tftp-server flash0:dsp42.9-2-1TH1-13.sbn alias dsp42.9-2-1TH1-13.sdn
tftp-server flash0:jar42sccp.9-2-1TH1-13.sbn alias jar42sccp.9-2-1TH1-13.sdn
tftp-server flash0:term42.default.loads alias term42.default.loads
tftp-server flash0:term62.default.loads alias term62.default.loads
control-plane
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port 0/0/0
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service stcapp
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port 0/0/3
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shutdown
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port 0/0/0
dial-peer voice 2000 voip
destination-pattern 8..
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session target ipv4:10.52.138.41
dtmf-relay sip-notify
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description "Incoming Call to DN"
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port 0/0/0
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description "Incoming Call to DN"
translation-profile incoming INBOUND_TRANSLATION_PROFILE
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description "Incoming Call to DN"
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port 0/0/3
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destination-pattern 69011........
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destination-pattern 6908[2-9]T
direct-inward-dial
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trunkgroup POTSTRUNK
description ** Toll-Free **
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destination-pattern 691[3,6,8]00......
direct-inward-dial
dial-peer voice 311 pots
trunkgroup POTSTRUNK
description ** IDD to Singapore **
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service stcapp
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port 0/1/3
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port 0/1/3
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gatekeeper
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cnf-file location flash:
load 7916-12 B016-1-0-4.SBN
load 7942 SCCP42.9-2-1S
load 7962 SCCP42.9-2-1S
load 6921 SCCP69xx.9-2-1-0
time-zone 43
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moh "flash:/music-on-hold.au"
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dn-webedit
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ephone-template 1
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softkeys connected Hold Endcall Trnsfer Park Confrn ConfList
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ephone 1
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ephone 4
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ephone 5
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ephone 6
mac-address 10BD.1800.7793
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type 7942
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mac-address 1CE6.C799.83C2
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type 6921
ephone 8
mac-address 10BD.1800.7807
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ephone 9
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mac-address A418.758A.F2FF
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ephone 11
mac-address 1833.9D15.E9ED
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button 1:11
ephone 12
mac-address 1833.9D14.4058
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type 7962
button 1:12
ephone 13
mac-address 1833.9D15.EA99
ephone-template 1
type 7962
button 1:13
ephone 14
mac-address A418.7528.2A3C
ephone-template 1
type 7962
button 1:14
ephone 15
mac-address 44AD.D9D4.0A96
ephone-template 1
type 7965
button 1:15
ephone 16
mac-address 44AD.D9D4.1717
ephone-template 1
type 7965
button 1:16
ephone 17
mac-address 44AD.D9D4.1746
ephone-template 1
type 7965
button 1:17
ephone 18
mac-address E8ED.F3AB.0CEC
ephone-template 1
type 7965
button 1:18
ephone 19
mac-address E8ED.F3AB.0BD6
ephone-template 1
presence call-list
type 7965 addon 1 7916-12 2 7916-12
button 1:30
ephone 20
mac-address E8ED.F3AB.0EBC
ephone-template 1
speed-dial 1 69001800815412 label "Operation Meeting"
type 7965
button 1:20
ephone 21
mac-address 5C50.15A8.0D96
ephone-template 1
type 7962
button 1:21
ephone 22
mac-address 1833.9D15.EA88
ephone-template 1
type 7962
button 1:22
ephone 23
mac-address 1833.9D15.E9D8
ephone-template 1
type 7962
button 1:23
ephone 24
mac-address 1833.9D15.EA02
ephone-template 1
type 7962
button 1:24
ephone 25
mac-address 1833.9D15.C558
ephone-template 1
type 7962
button 1:25
ephone 26
mac-address 1833.9D15.C5D0
ephone-template 1
type 7962
button 1:4
ephone 27
mac-address A418.7529.95FA
ephone-template 1
type 7962
button 1:5
ephone 28
mac-address 1833.9D15.8D05
ephone-template 1
type 7962
button 1:1
ephone 29
mac-address 1833.9D15.EAA9
ephone-template 1
type 7962
button 1:2
ephone 30
mac-address 1833.9D15.EA0F
ephone-template 1
type 7962
button 1:9
ephone-hunt 1 sequential
pilot 200
list 130, 100, 103
final 103
timeout 20, 20, 10
statistics collect
present-call onhook-phone
ephone-hunt 2 sequential
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password cisco
login local
transport input all
line vty 5 15
login
transport input all
scheduler allocate 20000 1000
ntp server 119.110.97.148 prefer
end
Thank you

Hi,
Can you post the output from "debug voice ccapi inout"? This will tell us which Dial-Peer it's matching.
Thanks
Rob

International Calling charges $2.50 per minute

I used the *611 tool to add international calling to my plan. It was super easy but I've been financially assaulted with charges. Here's how things transpired:
1) Dialed *611 and stepped through the options, some via key strokes and verbal direction, ultimately I added international calling to my plan.
a. At no point in this process was I prompted by the automated system of my potential charges; I was not advised of them via email or text either. I thought that was strange but, unfortunately, moved on with my day without follow-up.
3) Approximately 1 week later I called my friend in Australia and spoke approximately 60 minutes.
4) Bill arrives: $237.55. It's normally $74.51. A 218% increase!
5) Called customer service (spoke with Anthony) on 3/17/15. Was advised that I was charged $2.50/minute for my international call plus taxes!!
6) 3/20/15 Anthony called me back, as he was granted approval to provide me with a $30 credit. Anthony provided excellent service and support by demonstrating kindness, listening and follow-thru, and I say this NOT because I was provided a credit, but because he truly was pleasant to work with.
My grievance is in regards to what I feel are deceptive practices: no confirmation of charges upon adding international calling via *611, nor was a confirmation email or text sent to my attention. Why? Can this be improved?
My requests: more thorough advisement to your international calling customers when making the *611 tool as accessible as it is. Sure, I like ease and keeping it simple, but I don't like the lack of communication that I was provided and the outrageous charge. On behalf of myself, current and future customers, I ask that you review this particular feature within the *611 tool.
I've taken my lessons from this process and I ask that you consider my circumstance so to improve the customer service experience.
Thank you.

I know International charges can add up fast, jai4. I'm sorry the automated process was not clear of charges. All of the International plans, options and rates are available online here: http://www.verizonwireless.com/landingpages/long-distance/ Since the services were used, we're unable to issue more credits. Again, I'm really sorry! VanessaS_VZW

Obscene Prices for International Calls!!! What a Rip-Off!!!

I just took a look at my very first bill and to my surprise, my 10 year old had attempted to make 6 (1 minute calls) and 1 (29 minute call) to England to speak with her father. I admit it was partly my fault because with the last company they could just pick up the phone and call their father and I neglected to tell them that they could not do that anymore. Blah, blah, blah.....my 1st Verizon bill is $220.00 (@$100 or so in long distance charges for basically 1 call).
I called customer service to get some kind of relief but nothing. The advisor said that the billing is done by a 3rd party and that verizon can not do anything about it. I was a loyal Verizon cellular customer for 2 years, paying my bill on time and all and this is how they treat me.
I'm sorry...I know this blog si probably for people who have real issues but I needed to vent my frustration!!! I guess it's time to look for another carrier or go back to old one. For the sake of my sanity and wallet, I had a block put on my phone for international calls but how nice it would have been for Verizon to step up and do the right thing. They could have atleast put me on the international plan and backdated it!!!! GRINCH!!!! BTW, 1 minute call to England is $2.89 so don't make the same mistake!!!!

I feel your pain. I'm in bill shock too. I made one phone call to China and my bill was $200. When I called Verizon for help, they refused.
Actually the FCC received so many complaints about this issue related to cell phones that they were going to pass a law to regulate it. As a preemptive measure, many wireless carriers voluntarily agreed to send text messages to users when their charges were approaching their monthly limit. Unfortunately, there was no such action taken for landlines. Hence your and my situation.
It certainly would be a smart business decision for Verizon to include a voice alert on landlines warning you of the rate you are about to incur, as it would prevent these situations from happening, but they have yet to do so. Every time they do something like this, they lose a long-term customer for a quick profit.
Verizon is aware of the problem. It happens to millions of customers a year. But until people like you and I put pressure on the FCC to regulate them regarding landlines, nothing will change. So I encourage you to contact http://www.fcc.gov/

Can Skype for Business do international calls ? If...

Hello,
So the company that I work for will change from Lync to Skype For Business. Please correct me if I'm wrong but from what I've reasearched you can add regular Skype contacts from the Skype directory and also have international calls. Basically we want to do international calls and skype conversation from Canada to France by dialing a phone number in skype. How much are the rates if one Skype for Business account has the ability to do international calls ? I couldnt find any information regarding international calls.
Thank you for your help

ChristianBurns wrote:
1. from what I've reasearched you can add regular Skype contacts from the Skype directory and also have international calls.
2. we want to do international calls and skype conversation from Canada to France by dialing a phone number in skype.
3. How much are the rates if one Skype for Business account has the ability to do international calls?
Hello and welcome to the Skype Community.
1. That is correct.
2. With Skype calls your location is irrelevant. All calls are "local" worldwide.
3. To call to France from anywhere [including from within France] the rates are detailed here for both calls using a Subscription and calls using Skype Credit.
https://www.skype.com/en/rates/?nu=subs-calling
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Looking for a International Calling Plan + Data?

Hello,
Let me first start by saying I am deploying to South Korea (Osan AFB) .
I am looking for a plan with unlimited data usage and at least 450 minutes. I was reading about your global phones and south Korea is CDMA so that is good. It looks like I would have to get a new Droid but that's alright.
I have a few questions though:
1. How does the data work for that plan? I don't quite understand how it works.
2. It says its $1.99 per minute, do you really charge by the minute? $1.99 is steep for a minute,
If I used 200 minutes at that rate my bill would cost $398 plus the taxes and other expenses.
3. What can the party I am calling expect? Would it have to be a world phone to?
I am just really trying to figure out how much this would cost.
Thanks,
Freddy

I would strongly reccomend AGAINST trying to use your Verizon service overseas. As you've discovered, the per minute rates are quite high, and your unlimited data plan will not work there, you would need to pay roaming rates for data as well, and they are no more palatable than the voice rates for international service.
Once you get to South Korea, you should research local carriers and get service from one that is affordable and has the services you need, probably a prepaid carrier.
To your last question, Verizon customers are not charged international rates for INCOMING international calls, so you could call back to the States from your local cellphone, landline, or VoIP provider, and they would be charged the same as if they were getting a call from another phone in the US.

Is it possible to make international calls without...

Is it possible to make international calls without an unlimited plan? If so, what are the skype credit rates for US to UK calls? And do I need to do anything special to set up this ability?

Hi,
http://www.skype.com/intl/en/prices/payg-rates/?currency=USD#cc=GB
http://www.skype.com/intl/en/prices/payg-rates/connection-fees/?currency=USD#cc=GB
Hth
On ne regarde pas l'avenir dans un rétroviseur !
IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
Skype 7.8.391
Logitech usb headset or Jabra 250 bt

How do I sign up for a temporary international calling package for my vacation to the BVI?

How do I sign up for a temporary international calling package for a vacation in the BVI?

Of course it could be MUCH cheaper to just purchase a local SIM card to use in your phone when you get there. The rates will be less than what you will be paying to Verizon, especially if you plan on using much data or making many calls.
One drawback of this would be if anyone wanted to get in touch with you, you would have to give them the local number for the SIM card you purchase.

Have you got international; calls to jamaica

do you get international calls to jamaica

Not inclusive with the Anytime Plan. The charges are:
Rate per minute (anytime)
Destination Call connection Charge Calls to mobiles Calls to landlines
Jamaica 15p 47p 57p

Skype call rates

I got skype credit for one month . it says I can have 120mins of calls . But every month it is saying Idon't have enough credit yet I haven't use all my min. sometimes I can make clls only 70-80 mins per month . system is not giving me 120mins per month. but I am paying £8.00 per month.

Teddychu2001 wrote:
I saw many post explaining about free call from skype to skype. But what I want to know is the exact cost specially for international calls.
1. How much does it cost per min if I am located in Australia locally?
2. How much does it cost per min if I am in other countries eg Philipphine and China?
3. Will I be charged if I receive calls from people using landline or mobile phone (not skype) in other countries? Also same question in same country?
Hello and welcome to the Skype Community!
With Skype there is no such thing as an international call. All calls are local worldwide. Your location is irrelevant.
1. Your location is irrelevant. Calling costs depend only on the country you are calling TO. All our rates are here: http://www.skype.com/en/rates/#FR
2. Your location is irrelevant.
3. Skype doesn't change to receive calls.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Application that can make an international calls

do nokia store has any other apps to make a international call at cheap rates
Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

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International call rates

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