INTRASTAT Customizing problem

Hiu2026
How can i customize special unit measure in INTRASTAT report?
I need that in special unit measure appear one of the alternative units of materials but in the Intrastat report the column doesnu2019t contain values.
Thanks
Edited by: J N on Jul 9, 2008 7:42 PM
Edited by: J N on Jul 9, 2008 7:42 PM

the wizzard has all you need.
http://help.sap.com/erp2005_ehp_04/helpdata/en/7e/09040e884311d294e60000e83dcfd4/frameset.htm
http://help.sap.com/erp2005_ehp_04/helpdata/en/2b/274517995111d1b4e30000e82d81b0/frameset.htm

Similar Messages

INTRASTAT Customizing

Hiu2026
How can i customize special unit measure in INTRASTAT report?
I need that in special unit measure appear one of the alternative units of materials but in the Intrastat report the column doesnu2019t contain values.
Thanks
Edited by: J N on Jul 9, 2008 7:15 PM
Edited by: J N on Jul 9, 2008 7:43 PM

Hi,
please follow the below settings
Maintain the commodity code and special unit of measure.
In Customizing for Foreign Trade/Customs, choose Basic Data for Foreign Trade ® Define Commodity Codes/Import Code Numbers by Country. Select a line and choose Goto ® Details. In the Spec. unit of measure field, enter the unit
if u want to go for any report just try with transaction code go to se 93 give ve* and press f4 for the required report u can find the TCODe
following settings are the check list
Checklist for Creating Declarations
Purpose
Problems creating declarations to authorities are often caused by incomplete data. This process lists the data you need to fully maintain to create declarations. It covers data in Customizing, master records, and documents.
Implementation "Wizards" are provided for both dispatch/dxport and receipt/import on the initial screen of the Cockpit for Periodic Declarations.
Process Flow
Data in Customizing
To go to Customizing for Foreign Trade, choose Sales and Distribution ® Foreign Trade/Customs in the Implementation Guide (IMG).
Maintain your companyu2019s ID number.
You can maintain this number in Customizing for Foreign Trade/Customs. Choose Sales and Distribution ® Foreign Trade ® Periodic Declarations ® Maintain Official Numbers for Declarations to Authorities. Select your company code and choose Goto ® Detail. Select Additional details. Then enter your companyu2019s number in the appropriate field(s).
Maintain the appropriate region code.
In Customizing for Foreign Trade/Customs, choose Periodic Declarations ® Maintain Region. Then in the State of manufac. field, enter the region or state of manufacture.
Maintain the commodity code and special unit of measure.
In Customizing for Foreign Trade/Customs, choose Basic Data for Foreign Trade ® Define Commodity Codes/Import Code Numbers by Country. Select a line and choose Goto ® Details. In the Spec. unit of measure field, enter the unit.
Maintain the default business transaction type table.
In Customizing for Foreign Trade/Customs, choose Basic Data for Foreign Trade ® Define Business Transaction Types and Default Value ® Define Default Business Transaction Type.
Maintain the import/export procedure.
In Customizing for Foreign Trade/Customs, choose Basic Data for Foreign Trade ® Define Procedures and Default Value ® Define procedure default.
Maintain the completeness check.
In Customizing for Foreign Trade/Customs, choose Periodic Declarations ® Log of Incomplete Items - Aggregation Criteria - Individual Maintenance. Make sure only the relevant declarations are selected for each field name and country.
Maintain the currency conversion.
If the document currency differs from the local currency, the system converts the value into the local currency if the relevant tables contain the correct settings. In Customizing, choose General Settings ® Currencies ® Enter exchange rates. Be sure to maintain the currencies for conversion in both directions (for example, USD to DEM and DEM to USD). You can also check the entries under Set decimal places for currencies and Check exchange rate types.
Some countriesu2019 customs authorities use their own exchange rate for official declarations. You can take this rate into account by using the parameter "exchange rate type I" when selecting data for INTRASTAT declarations. You must also maintain the exchange rate tables accordingly.
Maintain the route definition (relevant only for dispatches).
You can maintain the mode of transport in the routeu2019s Details screen. The system automatically copies this mode of transport into the foreign trade header data if a route is assigned to the delivery or billing document.
To display the detail screen for route definition, choose the following in Customizing for Sales and Distribution: Basic Functions ® Routes ® Define Routes ® Define Routes and Stages. Select the route and choose Goto ® Details.
Maintain the transportation connection point definition (relevant only for dispatches).
You can select a transportation connection point as the border crossing point as part of the leg, which, in turn, is part of the route. The system automatically transfers the office of exit entered for the transportation point to the foreign trade header data only if the point is marked as the border crossing point and the address for the point is maintained (especially the Country field).
In Customizing for Sales and Distribution, choose Basic Functions ® Routes ® Define Routes ® Define Transportation Connection Points.
Data in Master Records
In the material master record, maintain all data relevant for export and dispatch.
On the General Data screen of the customer master record, maintain the customeru2019s EC VAT registration number.
On the Control screen of the vendor master record, maintain the vendoru2019s EC VAT registration number, the mode of transport and the customs office of entry.
Data in Documents
Foreign trade data must be maintained for all documents relevant for declarations. If, for example, you want to select credit memos for a declaration, you must also maintain foreign trade data in the credit memos. The system selects only those documents containing foreign trade header or item data.
Maintain pricing data.
Make sure that the invoice value or purchase value and statistical value are maintained. So that the system can calculate the statistical value, do the following:
Maintain condition type GRWR in the pricing procedure
Create the corresponding condition records for condition type GRWR
Maintain delivery and billing (Sales and Distribution) data.
Maintain the dispatch data (under Foreign Trade data) in the header and in the items.
Maintain purchase order (Materials Management) data.
Maintain the goods receipt data in the header (choose Header ® Import) and in the items (choose Item ® More functions ® Import).
Regards,
Murthy

Creating an ISP Bill for Customer Problem, What did i do wrong?

Ok so the point of this program is to create a bill for customers selecting different packages for this ISP. Now i have done all the code, made the methods and what now, but there is a problem, in my main method which tests the methods in my class, the object does not get passed through the method and my toString method does not return the output. i will post the code below, did i do anything wrong?
this is the code for the class:
public class Customer extends appProg
    //these are the base set of hours for each package
    public final double BASE_HOURS_A= 10.00;
    public final double BASE_HOURS_B= 20.00;
    public final double BASE_HOURS_C= 9999999999999999999999999999999999999999.00;
    //these are the base costs for each package
    public final double BASE_COST_A= 9.95;
    public final double BASE_COST_B= 14.95;
    public final double BASE_COST_C= 19.95;
    //these are the additional costs per hour for the packages
    public final double PER_HOUR_COST_A= 2.00;
    public final double PER_HOUR_COST_B= 1.00;
    public final double PER_HOUR_COST_C= 0.00;
    private double totalCharges;
    private char packageType;
    private double hoursUsed;
    private String customerName;
    // Below are the Constructors for this class
    // The constructors will help instantiate the object
    public Customer()
    {   totalCharges=0;
        packageType='b';
        hoursUsed=0.0;
        customerName="";
    public Customer(char packageType, double hoursUsed, String customerName)
        this.packageType=packageType;
        this.hoursUsed=hoursUsed;
        this.customerName=customerName;
    // The following are the accessor methods
    // the getPackage method returns the package type
    public char getPackage()
        return packageType;
    // the getHoursUsed() returns the hours used of the customer
    public double getHoursUsed()
        return hoursUsed;
    // the getCustomerName() returns the name of the customer
    public String getCustomerName()
        return customerName;
    //the totalCharges methods calculates the total charges
    public double totalCharges()
        if(packageType=='A' && hoursUsed>10.00)
                totalCharges=((hoursUsed-10)*PER_HOUR_COST_A)+(hoursUsed*BASE_COST_A);
        if(packageType=='A' && hoursUsed<=10.00)
            totalCharges=(hoursUsed*BASE_COST_A);
        if(packageType=='B' && hoursUsed>20.00)
                totalCharges=((hoursUsed-20)*PER_HOUR_COST_B)+(hoursUsed*BASE_COST_B);
        if(packageType=='B' && hoursUsed<=20.00)
            totalCharges=(hoursUsed*BASE_COST_B);
        if(packageType=='C')
            totalCharges=(BASE_COST_A);
        return totalCharges;
    //The following are the mutator methods
    //the setPackage method will set the package type for the customer
    public void setPackage(char packageType)
        this.packageType=packageType;
    //the setHours method will set the amount of hours used for that customer
    public void setHours(double hoursUsed)
        this.hoursUsed=hoursUsed;
    //the setCustomerName method will set the name for the customer
    public void setCustomerName(String customerName)
        this.customerName=customerName;
   //the following are input and output methods
   public String toString()
       return "You have used a total of "+hoursUsed+" hours and your total cost is "+totalCharges+"";
} // end class Customerand this is the code for the appProgram that goes with it:
public class appProg
    //************* MAIN METHOD ******************************************
    public static void main(String[] args)
          String packageT;
          char packagetype;
          double hoursUsed;
          String name;
          Scanner keyboard = new Scanner(System.in);
          System.out.println("This program was written by Ashkan Gholami for CSC15 with JONES.");
          System.out.println("");
          System.out.print("Please enter the Customers name: ");
          name=keyboard.nextLine();
          System.out.print("Please enter the package type: ");
          packageT=keyboard.nextLine();
          packagetype=packageT.charAt(0);
          System.out.print("Please enter the hours used: ");
          hoursUsed=keyboard.nextDouble();
          keyboard.nextLine();
          switch(packagetype)
             case 'A':
                System.out.println(""+name+" has chosen package A.");
                break;
             case 'B':
                System.out.println(""+name+" has chosen package B.");
                break;
             case 'C':
                System.out.println(""+name+" has chosen package C.");
                break;
             case 'a':
                System.out.println(""+name+" has chosen package A.");
                break;
             case 'b':
                System.out.println(""+name+" has chosen package B.");
                break;
             case 'c':
                System.out.println(""+name+" has chosen package C.");
                break;
             default:
                System.out.println("That is an invalid package type!");
                break;
          Customer customer1= new Customer(packagetype,hoursUsed,name);
          customer1.totalCharges();
          customer1.toString();
    }

in my main method which tests the methods in my class,
the object does not get passed through the method That statement makes no sense. You can pass objects to methods. However, you do not pass objects "through methods". In any case, neither your totalCharges() method nor your toString() method is defined to accept any parameters--much less an object as a parameter.
and my toString method does not return the outputHow do you know that? Your toString() method is defined to return a String. Where in your program do you attempt to display the String that is returned?
did i do anything wrong?If you call a method on an object, and the method returns something, you need to assign the returned value to a variable--otherwise the returned value will disappear into the ether. Subsequently, if you want to display the returned value, you have to take steps to do that as well.
It sounds like you need to revisit a simple "Hello World" program and play around with it a little bit.

Consignment fill-up - Output Printing Problem - Z customizing problem

Dear Gurus,
I have customized and copied the following 2 sales documents types:
- OR
- KB
into ZSTA and ZKB
When I create a Sales Order using VA01 and ZSTA, and chose 1 material + 1 service, the printed invoice clearly shows 2 items for each one of them.
When I create a Sales Order using VA01 and ZKB, and again chose 1 material + 1 service, only the material appears on the invoice and not the service...
Does anyone has an idea about where the problem might come from?
Your help is greatly appreciated.
Thank you
Chris.

Hello Lakshmipathi,
I give you more information if it might help you:
These are the item categories that have been created into the system for ZKB: (Consignment Fill-up)
ZKB          TEXT          TATX
ZKB     LEIS               ZTAW     TAD
ZKB     NORM               ZKB1
These are the item categories that have been created into the system for ZSTA: (Standard order)
ZSTA          TEXT          TATX
ZSTA          TEXT     TAC     TATX
ZSTA          TEXT     TAM     TATX
ZSTA          TEXT     TAN     TATX
ZSTA          TEXT     TANN     TATX
ZSTA          TEXT     TAP     TATX
ZSTA          TEXT     TAQ     TATX
ZSTA     2               TAC     TAM
ZSTA     2          TAC     TAE
ZSTA     2          TAE     TAE
ZSTA     2          TAM     TAC
ZSTA     4               TAM     TAC
ZSTA     4          TAC     TAE
ZSTA     4          TAM     TAM
ZSTA     5               TAO
ZSTA     ALEN               ALEN     TAN
ZSTA     ALES               ALES     TAN
ZSTA     BANC               TAB
ZSTA     BANS               TAS     TAN     TANN     TAW
ZSTA     DIEN               TAX     TAW
ZSTA     DIEN          TAN     TAX
ZSTA     ERLA               TAQ
ZSTA     ERLA          TAP     TAE
ZSTA     ERLA          TAQ     TAE
ZSTA     LEER               TAU
ZSTA     LEER          TAQ     TAZ
ZSTA     LEIC               TADC     TAW
ZSTA     LEIC          TAN     TADC     TAW
ZSTA     LEIH               TAL     TAN
ZSTA     LEIH          TAN     TAL     TAN
ZSTA     LEIH          TAX     TAL     TAN
ZSTA     LEIS               TAW     TAD
ZSTA     LEIS          TAN     TAW     TAD
ZSTA     LUMF               TAP     TAQ
ZSTA     LUMF          TAP     TAN
ZSTA     NLAG               TAX     TAW     TAD
ZSTA     NLAG          TAN     TAX     TAW     TAD
ZSTA     NORM               TAN     TAP     TAQ     TANN
ZSTA     NORM          TAC     TAE
ZSTA     NORM          TAE     TAE
ZSTA     NORM          TAG     TAN
ZSTA     NORM          TAM     TAN
ZSTA     NORM          TAN     TANN
ZSTA     NORM          TANN     TANN     KBN
ZSTA     NORM          TAP     TAN
ZSTA     NORM          TAQ     TAE
ZSTA     NORM     APO0     TAPA     TAN
ZSTA     NORM     APO0     TAPN     TANN
ZSTA     NORM     APO1          TAPA     TAPN
ZSTA     NORM     APO1     TAN     TAPA
ZSTA     NORM     APO1     TANN     TAPN
ZSTA     NORM     APO2     TAPA     TAN
ZSTA     NORM     APO2     TAPN     TANN
ZSTA     NORM     APO3     TAPA     ALES
ZSTA     NORM     CSEL     TAN     TAN
ZSTA     NORM     FREE     TAN     TANN
ZSTA     NORM     PSA1          TAPA
ZSTA     NORM     PSA2     TAPA     TAN
ZSTA     NORM     PSEL     TAX     TAPS
ZSTA     NORM     PSHP          TAX
ZSTA     NORM     SLSV          TALS
ZSTA     NORM     SLSV     TALS     TAUL
ZSTA     SAMM               TAG     TAN
ZSTA     SAMM          TAG     TAN     TAS     TAB
ZSTA     VOLL               TAQ
ZSTA     WERT               TAW
ZSTA     WERT          TAN     TAW
Please let me know what your thoughts are. Remember that the problem is that on the final invoice, we can only see the price for 1 or more selected materials in ZKB and no services at all.
Thank you
Chris.

ALE Customizing Problem

Hi all,
I am customizing ALE Between two servers : sand ( client 900 ) and vat ( Client 600 ).
I want to transfer material from sand to vat.
I have made ports and RFC Destination as required on both the servers.
Ports and RFC Configuration on Sand is as follows :
RFC Destination name : VAT600
PORT Name            : VAT600
Ports and RFC Configuration on VAT is as follows :
RFC Destination name : SANCLNT900
PORT Name            : SANCLNT900
SANCLNT900 is the logical name of the client 900 of sand server.
VAT600 is the logical name of the client 600 of VAT server
Customer distribution model is also made on the sand server.
Partner profile on sand server is as follows :
Name          : VAT600 ( logical name of the vat server ).
O/B Parameter : matmas
Partner profile on vat server is not made . I think it has to be made after distributing the model to the vat server.
Now when i try to distribute the Customer distribution model from Sand to vat server , the system gives following error :
RFC destination for synchronous communication (message type SYNCH)
Partner profile LS VAT600 SYNCH does not exist.
Generate partner profile
or specify outbound partner profiles for message type SYNCH
Please tell me where I am wrong.
I dont know how to overcome this problem.
Please help me.
Thanks and regards
Gurpreet Singh

hi,
i thing you need to set the partner profile in the VAT ( client 600 ) also before you distribute the Customer distribution model in clien 900
cheers,
sasi

GRC 10.0 Workflow customizing problem

Hi experts,
We are working with GRC Access Control 10.0 and when doing the customizing tasks related with workflows we have an issue that doesnt let us continue.
Here is the background information.
We are in the "IMG/Governance Risk and Compliance/General Settings/Workflow/Perform Automatic Workflow Customizing" or easiest, we are in transaction code SWU3.
Here we have: Maintain Runtime Environment, all green, Maintain Definition Environment, all green, Maintain Additional Settings and Services, a red cross :(.
So, when opening the tree of our red cross task, we find that the only task that is with a red cross is "Maintain Web Server".
So, we execute the task, and here we have the following information:
Service = Webflow (Internet)
Address web server = http://<our web server>:8000/
Protocol Address = HTTP
Path of service = sap/bc/workflow_xml/?
URL = http://<our web server>:8000/sap/bc/workflow_xml/?
And here is something that kept our attention. When we push the button to test the URL, our IE opens a page but it is in blank (it doesnt show anything).
As we saw that, we thought that the service was not active and so went to transaction SICF and checked it, and yes, when you test the service, it doesnt work.
We finally, checked support packages upgrades and went to SP5 in our GRC server and SP5 in both plugins in our SAP ERP server.
And, here we are. Have no idea what else to do or check.
Any suggestion?
Thanks very much in advance.

Hi,
I have just checked my SICF settings and found that we have not actually activated those services at all and our NWBC sessions work fine now.
Have you activated the sap/bc/nwbc and sap/bc/webdynpro services?
Also, have you activated the required BC sets for the standard content on Access Controls? This removes the need to do a lot of the basic setups but you still need to follow through the event linkages to check the successful generation etc.
Simon
Edited by: Simon Persin on Sep 21, 2011 5:51 PM

Customs Problem

Dear All,
I have created import PO of 100 Nos. Vendor has send 100 Nos.
To receive it I need to pay to cusotms, hence I have done MIRO for Customs commisionarate for 100 Nos where it is debiting for 100 Nos.
At the time of GR, I found only 80 Nos balance are in transit loss. Hence I am doing MIGO for 80 Nos.
At this time Customs clearing account is Crediting for 80 Nos only.
Due to this Customs clearing account is kept Crediting balance for balance 20 Nos hence it is not knocking off. As I paid to customs I can't able to claim back.
How to solve this?
Rgds
Srini

resolved hence closed

Edit Customer Problem and Logical Port

Hi Experts,
ISSUE 1
In Web Service Administration, when I look at /iwcnt/actionitemvi_document service in details, I can see one Endpoint only, that is Binding_T_HTTP_A_HTTP.
In the Troubleshooting Guide, in section 5. No Workflow / Reports reach the SCL from backend system, there are mentioned two endpoints: Binding_T_HTTPS_A_HTTP and Binding_T_HTTP_A_HTTP - all other setting, I have, are the same on my server as mentioned in the troubleshooting guide. So why there is diffrence in binding on that particular service?
The other thing I noticed, is, that when looking closer on the logical port creation on backend system in the Behind the scene video, it mentions, that the Path Suffix include binding_t_http_a_http whereas in the Troubleshooting Guide it is showing binding_t_https_a_http - why this?
What is the right path suffix for the logical ports at the backend system?
ISSUE 2
When we edit a customer from SharePoint, we get the following error:
Error
An unexpedted error has occured
Correlation ID: ea04d908.xxxxxxxxxxxxxx
Looking closer at the correlation at SCL, everything seems to be green and no error is reported, but in the ULS Viewer, following info are displayed:
Microsoft.BusinessData.Runtime.BackendNullReturnException: LobSystem (External System) returned a null structure which is incompatible with the associated metadata.
at Microsoft.SharePoint.BusinessData.Runtime.EntityRuntime.WrapAsEntities(IMethodInstance methodInstance, IEntity thisEntity, IParameter parameter, ITypeDescriptor entityInstanceRootTypeDescriptor, Object correspondingAdapterObject, IEntity targetEntity, ISystemUtility dataSystemUtility, ILobSystemInstance lobSystemInstance)
at Microsoft.SharePoint.BusinessData.Runtime.EntityRuntime.ExecuteInternal(IDataClass thisDataClass, ILobSystemInstance lobSystemInstance, ILobSystem lobSystem, IMethodInstance methodInstanceToExecute, IMethod methodToExecute, IParameterCollection nonReturnParameters, Object[]& overrideArgs, IFilterCollection filters)
at Microsoft.SharePoint.BusinessData.Runtime.EntityRuntime.FindSpecific(IEntity thisEntity, Identity entityInstanceIdentity, String specificFinderName, ILobSystemInstance lobSystemInstance)
regards
Tariq

Hi,
ISSUE 1:
This is very likely because SSL is not configured. First of all can you go to SOAMANAGER -> Business Scenario Configuration and deactivate and activate the DUET_ENTERPRISE_ALL. When activating check if you are getting errors for the Assertion profiles (my guess would be, that you are getting errors).
In this case check the SSL configuration from SMICM -> \[Menu] Goto -> Services
Here you should see an active service HTTPS. If that is not the case, check that the SSL certificate is created (STRUST) and make sure that the required profile parameters are set (see also Deployment Guide -> "To configure the use of SSL in the SCL host" on page 33 at http://www.service.sap.com/instguides -> Duet -> Duet Enterprise 1.0 -> Duet Enterprise SAP Deployment Guide)).
Regarding the backend configuration for the logical ports in LPCONFIG. Here it depends on how you have setup the configuration on the SCL. If you released the services with HTTPS then the URL in the backend has to be HTTPS binding, if you configured it via HTTP, then it has to be HTTP binding Did you perform the connection tests as described in the videos or in the checkpoint of the troubleshooting guide?
ISSUE 2:
Can you take a look also on the SAP side in SRTUTIL? Do you see any additional error information there? You might also want to check the errors from the log viewer /IWFND/VIEW_LOG
Regards,
Holger.

WHO WILL LISTEMN TO CUSTOMER PROBLEM

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
We however regret to inform you that we are unable to process your claim due to the below mentioned reason:
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
We however regret to inform you that we are unable to process your claim due to the below mentioned reason:
Gift offer not applicable on the purchased Product
THAN I HAVE REPLIED BACK THAT GIFT COUPON IS AVAILBLE ON THE PRODUCT I HAVE PURCHASED & I HAVE VALID PROOFS THAN ON DECMEBR 6TH 2010 AT 6 PM(ITS GREAT TIME TO REPLY AFTER 10 DAYS)
THEY REPLIED WITH THE EMAIL
Dear Customer,
This is with reference to your participation under Compaq Presario/HP pavilion Diwali Celebration offer, in case you are submitting the claim documents for the first time, please be informed that we shall not be able to accept your claim documents for validation and processing of the redemption item since the last date of the submission of claim documents was 25-Nov-10. Any further query pertaining to this matter shall not be entertained at our end and your claim will be treated as rejected.
Thanks & regards,
HP Redemption Cell
I REQUEST HP CUSTOMER SUPPORT TO GO THROUGH THE WHOLE MATTER I CAN PROVIDE YOU AL THE EMAILS WHICH I SEND AND I RECEIVED
THIS IS GRAET JOK INFACT THAT YOU ARE GIVING LUCRATIVE OFFERS TO CUSTOMERS MAKING THEM FOOL AND IN THE END YOU ARE WRITING THAT YOU WILL NOT ENTERATIN
ITS HEIGHT!!!!!
KINDLY REPLY AND TELL ME TO WHOM I APPROACH OTHERISE I HAVE TO SEEK THE COURT

You need to contact the store or company that offered the rebate.
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

Create custom problem management template

Hi experts
I am mainly SCOM Admin and working on SCSM from last one year . I have pretty good experience in configuring SCSM using the standard default template/configurations available out of the box . Recently I have being asked to create a new template/form for
problem management . I haven't done authoring in my life and is looking for some good documentation or video for authoring in SCSM , or if some can provide me a template/form which they created so that I can open and learn ..

Hi,
Here are some SCSM authoring resources for you.
http://technet.microsoft.com/en-us/library/hh542404.aspx
http://technet.microsoft.com/en-us/library/hh495563.aspx
http://www.authoringfriday.com/
My Blog | www.buchatech.com | www.systemcenterportal.com
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TableView Customizing Problems

Hi all,
i`m trying to display a Table with a some columns and a selektor (radio button).
I have different tables with this setup, but i can`t set the width of the differnt cells. I tried via TableView getColumn("xx" and setWidth("100 px") or setWidth("50 %"); but without success.
Then i implemented an own CellRenderer. And it renders my cells, but i cannot influence the width of the TextView. (I have set the width AND set the wrapping attribute to true, to get the width repsected)
Ok, now i`m a little clueless.
How can i set the width of the different cells ?
In my simplest table i want to have a table with the radio button and one cell that spans the remaining row size.
Maybe someone can point me in the right directions or supply me some sample code.
Best Regards
Odo

Hi,
here is the code that i use to setup the tableView:
<hbj:tableView
     id="tagTableView"
     design="ALTERNATING"
     headerVisible="true"
     footerVisible="true"
     fillUpEmptyRows="true"
     navigationMode="BYPAGE"
     selectionMode="SINGLESELECT"
     visibleFirstRow="1"
     visibleRowCount="5"
     width="100 %" >
     <%
tagTableView.setModel(tagTableBean.getTagTable().getModel());
tagTableView.useRowSelection(tagTableBean.getTagTable().getTableView());
tagTableView.setHeaderText("Defined Tags");
tagTableView.setOnNavigate("onTagNavigate");
tagTableView.setOnRowSelection("onTagRowSelection");
%>
I have tried to set the width of the column in the scriptlet but with no success.
com.sapportals.htmlb.table.TableView tv = (com.sapportals.htmlb.table.TableView)pageContext.findAttribute("tagTableView");
tv.getColumn(1).setWidth("100 %");
Hi,
the problem is solved. When a table has only two columns (one select box / radio button and one content column) the
img that is placed in the radio button column needs to have the size set (1x1). If not, the IE6 stretches this column and it looks ugly.
A workaround for this is to add an empty column and set the width of the middle column to max. Works and do not look that ugly.
Better solutions are welcome.
Best Regards,
Odo
Message was edited by: Oliver Dohmen

Intrastat declaration problem

Hi,
Following error was observed during the transaction ENGR.
Logon currency HUF is different from currency in existing data records. Processing will be terminated Message no. EI480.
After referring to SAP note 1096185 ,when we enter the transaction VEFU the data is different.
Please do the needful.
Thanks & Regards,
Anil

Hello,
could you please let me know , how did you resolve the issue.
I also have a similar issue.
Thanks & Regards,
Rajeshwari

MenuBar customizing problem

Greetings!
Does somebody can explain how I can nest Menus in a MenuBar?
i.e. each Menu Title replace main topics of the MenuBar.
What does such a nesting implies in XML file structure?
Many thanks in advance for any help!

Hello, Yes, it is set to 24 hours mode. I know that it this is a minor issue, but i hate when i can not control something that i should Thank you for the tip anyway.

New Customer with still no service

Hi all,
On tues morning at 8am I had a working phone line and Internet connection through Talk Talk.
I was scheduled to change to BT sometime on Tues.
My new router was delivered and I had two messages and emails telling me that first my phone was now up and running, and then my Internet was too and to plug in my equipment.
Well reading all the forums I'm sure you can all guess that actually it wasn't. Nothing worked at all.
I spent the best part of 2 hours getting through the automated service to be told the fault was very close to my house and an engineer would be out to fix it before 6pm today. And they would ring me if they needed access to the property. Well guess what again? Not a sight or sound of any engineer anywhere near. But of course on contacting BT I was told 'they were working on it right now'..... No they aren't.
Apart from all the usual extra expenses I've incurred, how the hell do I actually get something done?

Hi Chidules,
Once contacting the BT care Team (Mods) they will reply either by phone or email usually within 3 to 6 working days, however you will be given a tracking number immediately after sending the request. Please keep this safe.
Please be aware that this timeframe does not include weekends and Bank Holidays. The timeframe will also vary during busy periods.
Each case is done in a strict rotation so once your mod request has reached the top of the BTCare Team's inbox then they will contact you.
The BT Care Team are a BT UK Based specialist team who have a good reputation for solving customer problems.
Cheers
jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
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My complaint and poor customer service from BT

I am posting a reduced version of the complaint i sent to BT, partly because i would like to know if anyone else has had the same problem and partly in the hope that someone here will see it and be able to help me with the problems i am having.
Here are the issues:
I placed an order for unlimited broadband online on 1st Feb. I had a confirmation email and a date to set my broadband up on 10th Feb. A couple of days later i get an email from BT saying that my order has been delayed due to a technical issue.
I ring the number given and spend 15 frustrating minutes trying to get through the voice activated choices in which the voice recognition never chose anything to do with what I said, and then keypad choices before I got through to a customer adviser in the UK, who was annoyed that I had got through to her as she said she did not deal with the issue I had. She begrudgingly went through the security questions and then said she would put me through to someone else. I then had to wait another 10 minutes on hold before being put through to somewhere out of the country where I spoke to someone with an accent I found difficult to understand and who then put me through the security questions again, asking some of them twice.
By now I have wasted half an hour on the phone and am no closer to knowing what the problem is with my order. The customer adviser then tells me there are technical issues with my MAC code but will not elaborate any further and tells me that the order has been pushed through and will now be fine, I am told I will get an email telling me everything is on track and I end that call.
I get no email.
Some days later, I get an early morning call from BT and the person tells me that there are technical issues with my order and that someone will call me from the orders team by 8pm that day. My phone then rings 5 minutes later with a phone text from BT which is not understandable it says something like "17 and we are working on it" . Five minutes after that my phone rings again with another phone text from BT saying that BT had tried to contact me and did not manage to get hold of me. This made no sense since I answered the call and the text arrived 10 minutes later, there were no other calls in between as I was right by the phone.
I never did get the call that was promised so phoned in again to find out what was going on, i speak to someone but then get put on hold for 20 mins until finally someone else speaks to me but they can't tell me what is going on except that there are technical issues, and the VOL number changed because the order was put in again on 5th Feb. I now have a different activation date of 12th Feb which I only find out because I log into the order tracking. The person I speak to apologises that I was not called and said they would get their supervisor to ask the orders team to phone me the next morning, so I await the call.
I get no call from them on that day either.
I ring BT again in the afternoon and speak to someone who says that none of my orders exist any more because of 'technical issues' and I have to put the order in a third time! On top of this my activation date has been moved to 14th Feb, this is the third date i have had. Thinking this would be the end of it, i was amazed the next day to get an email with yet another order, this time for the 17th Feb, and so now it seems i have two orders running alongside each other. No explanation as to why, no phone call to explain, none of it makes sense.
I phoned BT and informed the person of the situation and they told me that the order for the 17th would be cancelled and the order for the 14th would go ahead. I was assured this would be the case.
Half an hour after this call I was phoned by BT from the call centre outside the UK and was told that my order would now go through on the 18th. As I tried to inform him that 30 mins ago I had been told the 14th he hung up on me.
Furious, i called back right away and spoke to a woman who apologised for what happened, she informed me that because of the complaint I had submitted that my broadband order had been fast tracked to my original date of the 10th Feb (it is the 8th at this point). I asked her if this was really the case, she assured me that it was and so I asked if the modem would arrive on the 10th also and she put me on hold to check and then came back and assured me that I would also get the modem on 10th Feb.
I was not connected nor did I receive the modem as promised on the 10th.
At this point I am no longer surprised that everything I am assured will happen does not. So the day after, on the 11th I phoned again to find out why my broadband was not connected , yet again the person was clueless about what is happening. This time they assured me that the order for Friday the 14th would go through. I am left having to accept that this time will be the time that what I am told actually happens, because no one is willing to put me through to someone with more authority or ability to sort the problem once and for all.
On weds the 12th in the morning I had an email saying that my modem was on the way, so I thought finally that things were on track. This was not to be the case, in the afternoon i got an email saying my order was cancelled with no explanation, and i certainly did not ask for it to be canceled.
So I phone again and get through to the call centre outside UK which I didn’t want. Someone there kept me on the phone for 40 minutes while checking various ‘things’ then tells me that its very limited as to what he can do, that he can see I have had a lot of trouble, but he can’t do anything about it. I ask to be put through to someone who CAN do something about it because this is getting ridiculous and he tells me I will get a call back tomorrow. He tells me that the problem I am experiencing is BT’s fault and that I am not at fault and I should tell the people who call me to escalate my problem, then he gives me VOL number 5.
I explain to him that I have been promised a call back on two occasions before and they never arrive, in fact the only time I have been phoned by BT is to be told I am going to get a call back (that never arrives) and by someone who hung up on me. Since I never receive a call back or anything I am promised, I tell him that I would like to be put through to someone who can sort out my problem now. All he does is keep telling me I will get a call back and I realise I am stuck in a never ending loop and banging my head against a brick wall. I can never get through to anyone who can actually do something to help me, that needs to change.
So now we are at a point where I am going to wait tomorrow for a call that I suspect will never arrive, and on Friday I will hope for a connection to the internet that will never come about. We have already gone past the first two dates I should have been connected.
Is anyone able to sort this out? Or should i have given up after the first three orders failed?
Help would be appreciated.

Hi Mousepatch,
Once contacting the BT care Team (Mods) they will reply either by phone or email usually within 3 to 6 working days, however you will be given a tracking number immediately after sending the request. Please keep this safe.
Please be aware that this timeframe does not include weekends and Bank Holidays. The timeframe will also vary during busy periods.
Each case is done in a strict rotation so once your mod request has reached the top of the BTCare Team's inbox then they will contact you.
The BT Care Team are a BT UK Based specialist team who have a good reputation for solving customer problems.
Cheers
jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.

INTRASTAT Customizing problem

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