WHO WILL LISTEMN TO CUSTOMER PROBLEM

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
We however regret to inform you that we are unable to process your claim due to the below mentioned reason:
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
We however regret to inform you that we are unable to process your claim due to the below mentioned reason:
Gift offer not applicable on the purchased Product
THAN I HAVE REPLIED BACK THAT GIFT COUPON IS AVAILBLE ON THE PRODUCT I HAVE PURCHASED & I HAVE VALID PROOFS THAN ON DECMEBR 6TH 2010 AT 6 PM(ITS GREAT TIME TO REPLY AFTER 10 DAYS)
THEY REPLIED WITH THE EMAIL
Dear Customer,
This is with reference to your participation under Compaq Presario/HP pavilion Diwali Celebration offer, in case you are submitting the claim documents for the first time, please be informed that we shall not be able to accept your claim documents for validation and processing of the redemption item since the last date of the submission of claim documents was 25-Nov-10. Any further query pertaining to this matter shall not be entertained at our end and your claim will be treated as rejected.
Thanks & regards,
HP Redemption Cell
I REQUEST HP CUSTOMER SUPPORT TO GO THROUGH THE WHOLE MATTER I CAN PROVIDE YOU AL THE EMAILS WHICH I SEND AND I RECEIVED
THIS IS GRAET JOK INFACT THAT YOU ARE GIVING LUCRATIVE OFFERS TO CUSTOMERS MAKING THEM FOOL AND IN THE END YOU ARE WRITING THAT YOU WILL NOT ENTERATIN
ITS HEIGHT!!!!!
KINDLY REPLY AND TELL ME TO WHOM I APPROACH OTHERISE I HAVE TO SEEK THE COURT

You need to contact the store or company that offered the rebate.
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
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Is there a customer loyalty department who will listen to a problem and not just try to stall by suggesting another factory reset?

I've had an issue with my HTC one since I received it almost a year ago. Both verizon and HTC have had me troubleshoot the device extensively, even though all indications are that it's not specifically my device, as my wife and a co worker have the same issue. It has to do with conference calls, and not being able to hear one or more people on the call...other attendees sound fine, but there's always one or two who's voice fades out and trails off to the point of being unintelligible. This, unfortunately, is a large part of my job, and I have to resort to a non-verizon phone to dial into conference calls.
I would like to stay with verizon, but you guys really are making it difficult. Everything's great, as long as we don't complain, but after being a customer for over a decade, you can't even give me an early upgrade? I think I'm due in October, but this issue has been going on for almost a year...
This same issue has been reported with HTC One's on Sprint as well.
HTC refuses to do anything about it, and pointed me to Verizon.
Verizon refuses to do anything about it, other than swap out the phone for the same model (which won't help)...or sell me a new phone at full price, because I am not eligible for an upgrade yet! How is this good customer service?
Is there anyone there who cares about customers, and has the ability to think outside the box, or is empowered to help avoid a very negative c-sat issue?

What do you want Verizon to do? They did not screw up your device HTC did. And the issues are cross carriers, and across many makes of devices. So shall we blame Verizon wireless for every single operating system update? I hardly think so.
If consumers, you will note I did not say customers beat the phone maker up over the device failures, they will deflect to Google for the updated software. Hardware with software are supposed to work together. However sometimes it does not.
Also Verizon has opted not to grant early upgrades. Its their policy and it is their business. We as customers have the option of leaving for another carrier if we feel service is bad.
Then should I look for the same complaint on T-Mobiles forum? Sprints? Or even AT&T? They are all seeing the issues but are in the same pickle as Verizon customers.
Good Luck

Anyone know how to reach someone in customer service who will not out and out LIE to us?

Just so frustrated right now... in the near week since my husband's iPhone was stolen, we have spoken to four different reps and three so-called supervisors. Each one has either made the problem worse or actually lied to us. Does anyone know how to reach someone at Verizon who will help us? We have three iPhones with Verizon and are ready to leave for AT&T.
So far, this is what we've had:
1. As we were tracking the phone with the police to get it back, Verizon tech support advised us to wipe the phone because we'd still be able to track it. WRONG. Phone lost forever. Verizon clearly does not understand what "wipe" means on MobileMe. What they should have said is, "We don't know for sure, so don't wipe it."
2. Rep transferring my husband's phone number to a backup handset transferred MY number to that phone, deactivated MY iPhone and reported it as stolen. When they were trying to fix it, we were assured that our unlimited data plan would not be affected. WRONG. Reps are now refusing to give it back.
3. Next rep advised us to get insurance on the phones because if anything happens, they are replaced for free. WRONG. $199 deductible, which we found out from the next rep.
4. The supervisor we spoke to yesterday said she would pull the tapes from the call center, review them to make sure that IT gave us the wrong information, and then call us back the next day with a discounted rate on a new iPhone. She gave us her name and direct number... both of which were bogus. The number goes to a media specialist at some public school. Subsequent reps have told us that there is no way anyone at Verizon would say that.
5. We have been promised three times that a supervisor would call us within 24 hours... almost a week later, no calls from anyone.
So if anyone has any leads on how to speak to someone who will make this nightmare go away, please, please, let me know. Thank you.

feochadan wrote:
Thanks to this board, my problems were solved! This thread can probably be deleted.
The point of this board, being a peer to peer forum, is so that people can learn how to resolve issues that others have already gone through. Please let us know how it was resolved so that others in the future with the same issues can be assisted.

My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments?

Hello,
My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments for a mail?
Thank you!

The iphone warranty is not international. It is based from the original country of purchase. You will need to ship to someone you know in the Canada to bring it to Apple for evaluation. Then that person will have to ship the phone back to you. Shipping and insurance will be at your expense. In the terms of the iphone warranty:
http://images.apple.com/legal/warranty/docs/iPhone_4_warranty.pdf
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors
originally sold the Apple Product.

I don't know who will see this, but i'm writing this here, because i cound't find any problem report places anywhere.

I don't know who will see this, but i'm writing this here, because i cound't find any problem report places anywhere. Your site are too confusing. I just wanna say that css3 isn't working properly in mozilla. It lags. Other transitions doesn't work at all. Check this site http://css3exp.com/moon/ on your and on chrome browser to see differences. Could you write me a reply to this... question...? [email protected]

It appears you have accidentally subscribed to a community and were getting e-mails for all related posts. I have removed the subscriptions, so you should be getting no more e-mails. Thank you for bringing this to our attention. I'm sorry you recieved so many e-mails you did not want.

Mass Maintenance will recognize any customer record in workflow process

Hi gurus,
Please help me on the Workflow process, how to handle below workflow scenario, is there any logic be hand this.
please see in BOLD workflow issue.
1.2     As-Is Business Process
Currently Data Maintenance teams use standard SAP transaction XD07 to change Customer Account Groups. The standard transaction XD07 allows only one Customer Account Group to be changed at a time. The process is to be manually repeated for every customer. After the Account Group is changes in the request client (X07(10)), an RFC call is made to the BOR client (X07(20)) and then to the transaction client (X08(10)) to change the Customer Account Group as the SAP ALE process does not support Account Group Changesu2026
1.3     To-Be Business Process
From time to time, bulk customer data updates will be needed. This can be the result of business situations that cause multiple updates to be performed for given customer fields such as Customer Account Group field. A new program must be developed to let the user mass update the Customer Account Group field (KNA1-KTOKD). The Program should be accessed on demand using a new T.Code (YMDM_ACCTGRP_CHG).
Business users will submit a spreadsheet in the appropriate upload format to CDM along with written approval from the Food Service data owner to execute the upload in P07. CDM will execute the upload, record all documentation for the audit change log and notify the submitter when complete
1.4     To-Be Business Process Flow Diagram
1.5     Enhancement Functionality
The following are the requirements:
u2022     This tool will enable a user to perform bulk update to the customer account group field.
u2022     The utility should let the user upload a u201CTab delimitedu201D file to mass update the Account Group field.
u2022     The Load File will have 3 columns, Customer Number (KNA1-KUNNR), Current Account Group (KNA1-KTOKD) and New Account Group (KNA1-KTOKD).
u2022     The Program must utilize the process behind the standard SAP transaction XD07 to change customer Account Groups in X07(10).
u2022     The standard customer ALE (DEBMAS) process does not support Customer Account Group changes, so the mass change program must use the RFC functionality to change he Account Groups in the BOR (X07(20)) and Transaction system (X08(10)).
u2022     Workflows for all updates performed using this T.Code are automatically approved. No manual approval steps will be needed after data load.
u2022     Mass Maintenance will recognize any customer record that has an open workflow. If a customer record is already in the request queue, it is u201Coff limitsu201D for any bulk update. That update request to that particular customer record must be rejected.
u2022     Provide the option to run the process in validation mode and update mode.
u2022     Report all hard and soft legacy field errors on a validation report. All u201Chardu201D legacy field validations should be passed before allowing update mode to run.
u2022     The upload process will produce an error log for all records not loaded into the system.

see newer message. Problem appears to be related to gmail

Is there anyone there? I hope there is someone who can you understand this problem and have the common sense to respond? I open gmail. I want to save an email to one of my folders. I position my cursor over the appropriate Folder icon or by choice, to th

Is there anyone there? I hope there is someone who can you understand this problem and have the common sense to respond?
I open gmail. I want to save an email to one of my folders.
I position my cursor over the appropriate Folder icon or by choice, to the Trash.
The friendly finger pointing cursor icon changes to an arrow icon.
The hand icon allows me flawless access to opening and/or moving emails.
The arrow, however does not open the link.
On the Google menu bar the cursor hand with finger opens the links to Everett (my name), Search, Images, Maps and Play.
When I attempt to open the remaining links in the menu bar (YouTube, News, Gmail, Drive, Calendar and More) the arrow icon replaces the hand. The arrow icon does not work. It will not activate these links. Nor does it open email messages in the Inbox.
Usually I reset, even reboot Safire and sometimes the problem goes away, then reappears.
Can you imagine if this condition should it happen to a tech savvy Google Support person? Perhaps one can share and make my problem go away.
I am considering dropping Google as my mail source. Unfortunate!
Everett Halvorsen
[email protected]
718.490.3824

I have uninstalled my Access Connection, but this problem seems to persist. IBM technician have changed the wireless card of my T60, the first few days after it was changed was very fine, no problem at all. About a week later, the problem occured again, and it happened quite frequently after that occurence. Now i really have no idea what is the cause and how to solve it. Will be greatful if there is anyone that can help me.

Manually how to make payment to vendor who is also my customer.

Hi Friends,
I wanted to know how I will do manual posting for vendor who is also my customer as well. I mean if my customer needs to pay me 100 rs and vendor is going to get 150 from company, then how by doing manual posting I can give only 50 to my vendor.
Please help me on this.
Regards,
Kumkum

Hi Kumkum,
For this scenario you can do this way go to f-53 give all required filed in open item selection enter vendor account number and click the other accounts check box and press enter you will get on screen you can enter account type D,Company code, tick the standard OIs chcek box and enter the customer number click the continue button.
You can do the manual payment.Once you did the payment 50,customer line item also will be cleared 100 automatically.I hope it will be help to you.
Regards,
Nivas.

Commission for an agent, who is NOT a Customer....

Hello everyone...
Please give your valuable insights... how do we configure commission for an agent who is not a customer but gets orders to the company?
This is the Scenario. Our client is into a business process where they got an Agent whose role is to get POu2019s (purchase orders) from customers, and the company pays him(agent) some commission. This commission is based on the value of the order he gets. Now how do we configure this in SAP?

Dear David,
You can get this requirement through maintaining the Forwarding agent as one of the partner in your partner determination procedure.
Partner Type Vendor
Forwarding agent
A forwarding agent is an example of a business partner on the credit side, who is included in a sales process. If you commission a particular forwarding agent for deliveries to a specific customer, you can define the forwarding agent in the customer master record as the partner.
Possible partner functions on the credit side in the sales process are for example, interpreters, auditors.
I hope this will help you,
Regards,
Murali.

Reconciliation for a vendor who is also a customer

Dear Gurus,
I have a requirement which is as follows,
My client has a vendor for subcontracting who is also a customer to him. Client sells a material and buys back the same with some additional parts fitted or some operations performed. He wants to reconcile the amount for which he sold the material with the amount for which he bought it back. Is it possible in standard SAP practices. Or does it need any developments. Your valuable suggestions will be highly appreciated.
Thanks in advance
Atrul.

As concern to establish a Customer & Vendoer Kink, In Customer Master, maintain Vendor Code in Control Tab Page & similarly in Vendor Master, maintain Customer in Control Tab Page.
Regards,
Rajesh Banka
Reward points if helpful.

Who will do CUNI transaction setting

Hi All,
We have created new enviroment for spanish language. But UoM is copied properly.
So my question is, who will do setting in CUNI tranastion. Whether it is BASIS activity or MM consultant has to to this.If MM consultant need to do, is there any way to do it automatically for all UoM measure in Spanish language.
Regards,
Ajinkya

SAP delivered units will usually get its transaction automatically, if not, then the basis people did something wrong when activating this language.
All additionally customized units, have to be translated by yourself.
You can do it as already described, or you logon in spanish and call CUNI and enter it directly.
Units are not subject to Basis team, they care about the technical environment, e.g. setting up language in general, ooking at system performance, dumps, authorization and may more.
Units are needed in various applications, It depends on your local organisation whether MM has the leadership on customizing or if it is done by any team if needed. E.g. QM may need a lot units that are not used as commercial units is MM and SD
I am doing all units in our system, but I belong to SD group

Who will give the completed information for Oracle ADF

Hi All,
Oracle ADF is a good and effective product, which simpifies the development work and reusabilties.
Lot of components are avilable in ADF.for example,Carousel component is a nice component.But I cant get the proper solution for my problem
One minute listen,Have anyone heard about OHW(Oracle Help for Web), It is a nice concept for developing the context sensitive help system.If none know how to use it means why such a nice concept developed.Who will give information for this.
There are lot of resources for other frameworks,But why not for ADF.
Hello ADF Experts, Please write all your techniques in the blog and publish your blog links in the forums atleast as new thread Oracle blogs.
Better write step by step guide lilke this links
ADF basic links
1.http://st-curriculum.oracle.com/obe/jdev/obe11jdev/ps1/ria_application/developriaapplication_long.htm
2.http://st-curriculum.oracle.com/obe/jdev/obe11jdev/ps1/boundedtaskflow/bounded_task_flow.html
3.http://st-curriculum.oracle.com/obe/jdev/obe11jdev/ps1/adf_richclient/adfrichclient.htm
Regards,
Felix

Felix - there are lots of blogs about ADF out there.
If you visit the JDeveloper page on OTN:
http://www.oracle.com/technetwork/developer-tools/jdev/overview/index.html
You'll see at the bottom an RSS feed of those blogs.
There are also a lot of how-tos, books, samples, best practices and tutorials - they are all linked from the above page.
If there is something specific you are looking for then let us know.

Who has changed the Custom Field value?

Dears,
Need to know the information regarding how to fetch that who has changed the Custom field value from PWA/MPP.
Example:
There is a PDP (say ProjectInfo):
There is a Custom Field added to that PDP (say Project Status = In Progress).
Now for ProjectA, someone has checked out and changed the Custom Field "Project Status" from "In Progress" to "Closed".
I need to fetch the information regarding who has changed that Custom field.
In which direction should I move: Event Handlers, PSI???? Any other stuff?
Thanks & Regards,
Shravan

Hi Shravan,
I'm not a developer but I do know that you can use an event handler pushing the resource name and date in custom fields.
Another way is to use a 3rd-party tool like
FluentPro Audit Tool.
Hope this helps,
Guillaume Rouyre, MBA, MVP, P-Seller |

Hi. I am just about to move from the UK to Kuwait. Will I have any problems using my iPhone 4 and able to join a local carrier using this device please?

Hi. I am just about to move from the UK to Kuwait. Will I have any problems using my iPhone 4 and able to join a local carrier using this device please?

If your phone is locked to a particular carrier, you must contact them to request they unlock it. Once they've taken care of that and you've followed the instructions to complete the unlock process, you will be able to use the phone elsewhere.
~Lyssa

I am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

i am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

The warranty for the iPhone is not and has never been International.
Warranty and support are ONLY valid in the country of origin. The only exception is the EU where the entire EU is treated as one country.
If the device will be used in India, buy it in India.
An unlocked iPhone will work on any supported GSM carrier world wide. The LTE portion of a US purchased, unlocked iPhone is unlikely to work outside North America as it does not support the appropriate bands used in other countries.

WHO WILL LISTEMN TO CUSTOMER PROBLEM

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