Invoice created, printed, paid but not reflected in CCTR or Customer a/c

Hello,
Our client has created an invoice using VF01. Having created it the same was printed and even the payment was received from the customer. However, there is no reflection of this item in either FBL5N or the CCTR report.
Upon investigation I found that the accounting document for this invoice has not been created yet. This I came to know when I clicked on the button 'accounting document' in the VF03 screen. When I clicked on that button the system gave the message that, 'accounting document has not yet been created'. Most probably the client hasn't used the VFX3 screen to create the accounting document.
My questions are:
1. How can I confirm my belief that VFX3 hasn't been used in this case.
2. If it has not been used then how is it that the invoice could be printed and the customer paid the amount against this invoice also.
3. If I now use VFX3 to create the accounting document, would this show in the Cost Centre report and the customer account as well? (my belief is it would).
Regards.
Suvarghya Dutta

Hello Dutta,
Untill users release the billing document into Accounting, the invoice will not show up on FBL5N report/customer line item display. In your case you can do that from VF02 and click the little green flag, which basicallyh releases to accounting. Once this invoice show up on FBL5N report/Customer line item display, A/R department can apply cash on clear this invoice.
Thanks
Raghu

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