IP SLA Applications

Hye to All,
I have a question:  when an equipment can perform the following operations,
dhcp
dns
echo
ftp
http
jitter
pathEcho
pathJitter
tcpConnect
udpEcho
Does it mean that it can do all of the following (below) :
• Echo Operations
– Echo
– Path Echo
– UDP Echo (User Data Protocol)
• Jitter Operations
– ICMP Jitter (Internet Control Message Protocol)
– UDP Jitter (User Data Protocol)
– Ethernet Jitter
– Ethernet Jitter Auto IP SLA
• Operation based on Services
– DNS (Domain Name System)
– DHCP (Dynamic Host Configuration Protocol)
– HTTP (HyperText Transfer Protocol)
– FTP (File Transfer Protocol)
– TCP Connect
thanks for your help.
Regards, Julie

Yes to all of the echo operations.  No to jitter.  The device can only do UDP Jitter and Path Jitter.  You would see icmpJitter if this was supported.  Yes to the other operations (i.e. DNS, DHCP, etc.).

Similar Messages

  • Ip SLA RTP based VOIP Operation - To find out MOS value

    Hi All,
    I am new to VOIP. We are trying to find out the MOS value in our VOIP network. For that we thought of using IP SLA RTP Based VOIP operation to get the MOS values. http://www.cisco.com/en/US/docs/ios/12_4t/12_4t4/htrtpvip.html
    I ve used 3825 with NM HDV module with 3 DSP as SLA originator and AS 5400 XM as SLA responder.
    But i'm not getting the MOS values,
    show ip sla statistics shows that the operation failed due to Format Failure.
    I ve attached the config of my 3825. Kindly go through it and advise if any changes to be done.
    In AS 5400 XM there is no special config related to this. I ve enabled only " IP SLA RESPONDER"
    Error message:
    LAB-3825-R6# sh ip sla stat
    Round Trip Time (RTT) for Index 1
    Type of operation: rtp
    Latest operation start time: *05:04:58.707 UTC Wed May 14 2008
    Latest operation return code: Format failure
    Latest RTT (milliseconds): 0
    Source to Destination Path Measurements:
    Interarrival Jitter: 0
    Packets Sent: 0
    Packets Lost: 0
    Estimated R-factor: 0 MOS-CQ: 0.00
    Destination to Source Path Measurements:
    Interarrival Jitter: 0
    Packets Sent: 0
    Packets Lost: 0
    Estimated R-factor: 0 MOS-CQ: 0.00
    Operation time to live: Forever
    Operational state of entry: Active
    Last time this entry was reset: Never
    LAB-3825-R6# sh ip sla stat aggre
    Round Trip Time (RTT) for Index 1
    Type of operation: rtp
    Start Time Index: *05:06:21.019 UTC Wed May 14 2008
    Number of successful operations: 0
    Number of operations over threshold: 0
    Number of failed operations due to a Timeout: 0
    Number of failed operations due to a No Connection: 1
    Number of failed operations due to an Internal Error: 5
    Number of failed operations due to a Sequence Error: 0
    RTT (avg/min/max): 0/0/0 ms
    Source to Destination Path Measurements:
    Interarrival Jitter (avg/min/max): 0/0/0
    Packets Sent (avg/min/max): 0/0/0
    Packets Lost (avg/min/max): 0/0/0
    Estimated R-factor (avg/min/max): 0/0/0
    MOS-CQ (avg/min/max): 0.00/0.00/0.00
    Destination to Source Path Measurements:
    Interarrival Jitter (avg/min/max): 0/0/0
    Packets Sent (avg/min/max): 0/0/0
    Packets Lost (avg/min/max): 0/0/0
    Estimated R-factor (avg/min/max): 0/0/0
    MOS-CQ (avg/min/max): 0.00/0.00/0.00
    Any help is greatly appreciated.
    thanks in advance.

    Hi,
    AS 5400 cannot be used even as SLA responder for RTP probe. Thats the reason i got the Format Failure error. We can view the type of SLA Probes the router supports by issuing the following command:
    sh ip sla application.
    for eg below is what i ve taken from AS 5400
    sh ip sla application
    IP Service Level Agreements
    Version: Round Trip Time MIB 2.2.0, Infrastructure Engine-II
    Time of last change in whole IP SLAs: 10:48:00.737 IST Tue May 20 2008
    Estimated system max number of entries: 49625
    Estimated number of configurable operations: 49608
    Number of Entries configured : 17
    Number of active Entries : 17
    Number of pending Entries : 0
    Number of inactive Entries : 0
    Supported Operation Types
    Type of Operation to Perform: dhcp
    Type of Operation to Perform: dlsw
    Type of Operation to Perform: dns
    Type of Operation to Perform: echo
    Type of Operation to Perform: frameRelay
    Type of Operation to Perform: ftp
    Type of Operation to Perform: http
    Type of Operation to Perform: icmpJitter
    Type of Operation to Perform: jitter
    Type of Operation to Perform: pathEcho
    Type of Operation to Perform: pathJitter
    Type of Operation to Perform: tcpConnect
    Type of Operation to Perform: udpEcho
    Type of Operation to Perform: voip
    IP SLAs low memory water mark: 68416281
    chnmgw1#
    Hope this will help others looking for RTP based VOIP operation..

  • Ip sla %Already at System Maximum Number of Entries

    Hi,
    i tryed to configure ip sla and got message-
    c3825(config)#ip sla 1
    %Already at System Maximum Number of Entries of 17324
    But there are not any ip sla entries....
    How to fix it?
    Regards,
    Mike

    What version of IOS ?  Is your tool creating and deleting entires ?
    Might be hitting this
    CSCtq69408    IPSLA engine III Can't create new probe -max number of probes reached
    Bug Toolkit to view
    http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
    or you have all the entries consumed ?  what output of show ip sla application ?

  • Can I "open with" on Catfish gui search results? Yes: see AUR packages

    EDIT March 2, 2014: I have answered my own question below by uploading 4 packages to AUR. Reading through this thread will help to understand what they're for. Here are the 4 packages:
    https://aur.archlinux.org/packages/gmv/
    https://aur.archlinux.org/packages/gnom … -nautilus/
    https://aur.archlinux.org/packages/nautilus-data/
    https://aur.archlinux.org/packages/open_choose/
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    I have created a Thunar custom action to search folders using Catfish, but I rarely use it because I usually need to "open with" one of the results with something other than the default application.
    Here is the custom action:
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    Last edited by colinkeenan (2014-03-02 21:17:32)

    Here is another script I wrote to add the ability to rename or move files in gnome-search-tool (and also any file manager) using the mv command in a dialog. It also gives you a way to copy the file location as you can with catfish. It needs to be used along with the .desktop file listed after the script below. If you use the wrapper script for catfish above, catfish will also be able to use this script because it's .desktop file will be listed as an option for any file.
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    *You will need to install yad available in AUR*.
    I tried to do it with zenity, but zenity didn't document any way to put default values into a form, so I went with yad instead.
    Here's the script:
    /usr/local/bin/gmv
    #!/bin/bash
    filename=$(basename "$1")
    path="${1%$filename}"
    new_filename_form=`yad --form \
    --title="$filename" \
    --separator="," \
    --field="Original path/filename:" \
    --field="New Path:" \
    --field="New Filename:" \
    "$1" "$path" "$filename"`
    new_path="$(awk -F, '{print $2}' <<<"$new_filename_form")"
    if [ "$new_path" ] ; then
    i=$((${#new_path}-1))
    if [ "${new_path:$i:1}" != "/" ]; then
    new_path="$new_path""/"
    fi
    new_filename="$(awk -F, '{print $3}' <<<"$new_filename_form")"
    mv_to="$new_path$new_filename"
    if [ "$mv_to" ] && [ "$mv_to" != "$1" ]; then
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    if [ "$mv_error" ]; then
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    fi
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    fi
    Here's the .desktop file:
    /usr/share/applications/gmv.desktop
    [Desktop Entry]
    Name=Move or Rename
    Comment=Use the "mv" bash command on a file or folder
    GenericName=GUI for 'mv'
    Exec=/usr/local/bin/gmv %U
    Icon=file-manager
    Terminal=false
    StartupNotify=true
    Type=Application
    Categories=System;Utility;GTK;Filesystem;
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pplication/vnd.dolby.mobile.1;application/vnd.dolby.mobile.2;application/vnd.dpgraph;application/vnd.dreamfactory;application/vnd.dtg.local;application/vnd.dtg.local.flash;application/vnd.dtg.local.html;application/vnd.dvb.ait;application/vnd.dvb.dvbj;application/vnd.dvb.esgcontainer;application/vnd.dvb.ipdcdftnotifaccess;application/vnd.dvb.ipdcesgaccess;application/vnd.dvb.ipdcesgaccess2;application/vnd.dvb.ipdcesgpdd;application/vnd.dvb.ipdcroaming;application/vnd.dvb.iptv.alfec-base;application/vnd.dvb.iptv.alfec-enhancement;application/vnd.dvb.notif-aggregate-root+xml;application/vnd.dvb.notif-container+xml;application/vnd.dvb.notif-generic+xml;application/vnd.dvb.notif-ia-msglist+xml;application/vnd.dvb.notif-ia-registration-request+xml;application/vnd.dvb.notif-ia-registration-response+xml;application/vnd.dvb.notif-init+xml;application/vnd.dvb.pfr;application/vnd.dvb_service;application/vnd.dynageo;application/vnd.easykaraoke.cdgdownload;application/vnd.ecdis-update;application/vnd.ecowin.chart;application/vnd.ecowin.filerequest;application/vnd.ecowin.fileupdate;application/vnd.ecowin.series;application/vnd.ecowin.seriesrequest;application/vnd.ecowin.seriesupdate;application/vnd.emclient.accessrequest+xml;application/vnd.enliven;application/vnd.eprints.data+xml;application/vnd.epson.esf;application/vnd.epson.msf;application/vnd.epson.quickanime;application/vnd.epson.salt;application/vnd.epson.ssf;application/vnd.ericsson.quickcall;application/vnd.eszigno3+xml;application/vnd.etsi.aoc+xml;application/vnd.etsi.asic-e+zip;application/vnd.etsi.asic-s+zip;application/vnd.etsi.cug+xml;application/vnd.etsi.iptvcommand+xml;application/vnd.etsi.iptvdiscovery+xml;application/vnd.etsi.iptvprofile+xml;application/vnd.etsi.iptvsad-bc+xml;application/vnd.etsi.iptvsad-cod+xml;application/vnd.etsi.iptvsad-npvr+xml;application/vnd.etsi.iptvservice+xml;application/vnd.etsi.iptvsync+xml;application/vnd.etsi.iptvueprofile+xml;application/vnd.etsi.mcid+xml;application/vnd.etsi.mheg5;application/vnd.etsi.overload-control-policy-dataset+xml;application/vnd.etsi.pstn+xml;application/vnd.etsi.sci+xml;application/vnd.etsi.simservs+xml;application/vnd.etsi.timestamp-token;application/vnd.etsi.tsl+xml;application/vnd.etsi.tsl.der;application/vnd.eudora.data;application/vnd.ezpix-album;application/vnd.ezpix-package;application/vnd.f-secure.mobile;application/vnd.fdf;application/vnd.fdsn.mseed;application/vnd.fdsn.seed;application/vnd.ffsns;application/vnd.fints;application/vnd.fluxtime.clip;application/vnd.font-fontforge-sfd;application/vnd.framemaker;application/vnd.frogans.fnc;application/vnd.frogans.ltf;application/vnd.fsc.weblaunch;application/vnd.fujitsu.oasys;application/vnd.fujitsu.oasys2;application/vnd.fujitsu.oasys3;application/vnd.fujitsu.oasysgp;application/vnd.fujitsu.oasysprs;application/vnd.fujixerox.ART-EX;application/vnd.fujixerox.ART4;application/vnd.fujixerox.HBPL;application/vnd.fujixerox.ddd;application/vnd.fujixerox.docuworks;application/vnd.fujixerox.docuworks.binder;application/vnd.fujixerox.docuworks.container;application/vnd.fut-misnet;application/vnd.fuzzysheet;application/vnd.genomatix.tuxedo;application/vnd.geocube+xml;application/vnd.geogebra.file;application/vnd.geogebra.tool;application/vnd.geometry-explorer;application/vnd.geonext;application/vnd.geoplan;application/vnd.geospace;application/vnd.globalplatform.card-content-mgt;application/vnd.globalplatform.card-content-mgt-response;application/vnd.gmx;application/vnd.google-earth.kml+xml;application/vnd.google-earth.kmz;application/vnd.grafeq;application/vnd.gridmp;application/vnd.groove-account;application/vnd.groove-help;application/vnd.groove-identity-message;application/vnd.groove-injector;application/vnd.groove-tool-message;application/vnd.groove-tool-template;application/vnd.groove-vcard;application/vnd.hal+json;application/vnd.hal+xml;application/vnd.hbci;application/vnd.hcl-bireports;application/vnd.heroku+json;application/vnd.hhe.lesson-player;application/vnd.hp-HPGL;application/vnd.hp-PCL;application/vnd.hp-PCLXL;application/vnd.hp-hpgl;application/vnd.hp-hpid;application/vnd.hp-hps;application/vnd.hp-jlyt;application/vnd.hp-pcl;application/vnd.httphone;application/vnd.hydrostatix.sof-data;application/vnd.hzn-3d-crossword;application/vnd.ibm.MiniPay;application/vnd.ibm.afplinedata;application/vnd.ibm.electronic-media;application/vnd.ibm.modcap;application/vnd.ibm.rights-management;application/vnd.ibm.secure-container;application/vnd.iccprofile;application/vnd.ieee.1905;application/vnd.igloader;application/vnd.immervision-ivp;application/vnd.immervision-ivu;application/vnd.informedcontrol.rms+xml;application/vnd.informix-visionary;application/vnd.infotech.project;application/vnd.infotech.project+xml;application/vnd.innopath.wamp.notification;application/vnd.insors.igm;application/vnd.intercon.formnet;application/vnd.intergeo;application/vnd.intertrust.digibox;application/vnd.intertrust.nncp;application/vnd.intu.qbo;application/vnd.intu.q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    The last line of this .desktop file is MimeType=... and it goes on to list thousands of mimetypes. I tried to include anything that might come up on a linux machine by googling for it and looking at the mimetypes on my own machine. I'm sure I missed some, but anyway, the point of having all these mimetypes is to make "Move or Rename" show up on the "open with" menu of any file manager or in my "open_choose" script.
    Which .desktop files can open what mimetypes is stored in /usr/share/applications/mimeinfo.cache. That's where my open_choose script looks for that information and it seems to be where gnome-search-tool and Thunar look as well.
    In order to update /usr/share/applications/mimeinfo.cache. with all those mimetypes the gvm.desktop can open, you need to run the following two commands:
    sudo update-desktop-database
    sudo update-mime-database /usr/share/mime
    The first mimetype I list in gmv.desktop is inode/directory. This makes the command available for directories in my open_choose script, but not in Thunar because Thunar won't provide an open with dialog for directories. And, unfortunately, gnome-search-tool doesn't provide an open with dialog for directories either and it will default to gvm.desktop if you leave inode/directory as a mimetype for gvm.desktop to handle. That means gnome-search-tool can't open directories with Thunar. So, if you are using gnome-search-tool, you might want to remove inode/directory from the mimetypes gvm.desktop can handle. Don't forget that any change to a desktop file needs to be followed by the two update commands listed above before the mimetypes will be updated.
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  • Icmp Jitter collector configuration with Cisco LMS

    Hi,
    I am trying to collect jitter information of cisco Routers which are added in Cisco LMS
    I have configured collector icmp jitter for them but somehow no stats are visible in lms and its says in IPM that u have no jitter collectors configured.
    Do i need to enable anything on the Router as well to export stats to LMS ?
    Thanks

    Hi,
    show ip sla application
            IP Service Level Agreements
    Version: Round Trip Time MIB 2.2.0, Infrastructure Engine-II
    Time of last change in whole IP SLAs: *07:35:21.730 UTC Thu Mar 13 2014
    Estimated system max number of entries: 27977
    Estimated number of configurable operations: 27976
    Number of Entries configured  : 1
    Number of active Entries      : 1
    Number of pending Entries     : 0
    Number of inactive Entries    : 0
            Supported Operation Types
    Type of Operation to Perform: dhcp
    Type of Operation to Perform: dns
    Type of Operation to Perform: echo
    Type of Operation to Perform: frameRelay
    Type of Operation to Perform: ftp
    Type of Operation to Perform: http
    Type of Operation to Perform: icmpJitter
    Type of Operation to Perform: jitter
    Type of Operation to Perform: pathEcho
    Type of Operation to Perform: pathJitter
    Type of Operation to Perform: slm controller
    Type of Operation to Perform: slm frame-relay interface
    Type of Operation to Perform: slm frame-relay pvc
    Type of Operation to Perform: slm interface
    Type of Operation to Perform: tcpConnect
    Type of Operation to Perform: udpEcho
    Type of Operation to Perform: voip
    IP SLAs low memory water mark: 38288719
    The device is a Cisco 1841 

  • Service Desk with SLA: item data not automatic

    Hello all.
    I'm trying to setup service desck with contract determination for monitoring SLA (SolMan 7.0 SP 15)
    Everything works well, except for item/product determination. I mean, when i check a  support message creatde in a satellite system, organizational data are ok, but item's data are blank. Well, i put manually my own product in Item, quantity, press Enter and... that's all: contract data are correctly fullfilled, SLA schema ok, no errors at all.
    I'm sure that i missed some basic configuration, but i don't know where... Maybe in the Action Profile of the ABA message? Or in the Item category determination?
    Help me!

    Hi Michele
    Go to SPPFCADM > Select Application DNO_NOTIF >> Define Action Profile and Actions >> Action Profile - SLFN0001_STANDARD_DNO >> Action  - SLFN0001_STANDARD_DNO_CRM >> Select the processing type Method Call and choose 'change'icon in Method call settings >>
    In the container editor , Choose create >>  Maintain Element, Name & Description - maintain as ITEM_PRODUCT_ID, Choose ABAP Dict. Reference , Maintain values - Structure CRMD_ORDERADM_I, Field ORDERED_PROD, choose tab - intial value, enter the product code (Ex.SUPPORT)
    enter and save.
    This setting will ensure you to determine the product id in the Support message automatically, during your message creation process.
    Thanks
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  • Re: Running the same (Forte) application multiple times -for different

    Hi
    We had the same problem - how to deploy a number of identical applications, using each their own db.
    (for training).
    The solution we used is to wrap the entire application into different applications by using a very small
    module called KURSUS01, KURSUS02 etc, that did nothing but call the start procedure of the main app.
    Then in the dbsession connect, we made a call appname to get the application name, and appended the
    first 8 chars to the dbname. Thus our dbnames now points to logicals name: rdbdataKURSUS01, rdbdataKURSUS02 etc.
    All this allows us to deploy the identical apps in the same env, or change one version, and run both the old
    and new program on the same pc and server at the same time (eg. KURSUS01 and KURSUS02).
    I also think this is a kludge - but it works nicely!
    Jens Chr
    KAD/Denmark
    -----Original Message-----
    From: Haben, Dirk <[email protected]>
    To: 'Soapbox Forte Users' <[email protected]>
    Date: 15. januar 1999 09:41
    Subject: Running the same (Forte) application multiple times - for different business clients.
    Hi All
    We have a number of different business clients all willing to use our
    application.
    The (forte) application is to run on our machines etc for these (business)
    clients.
    All (business) clients will have their data kept in separate Oracle DBs
    (instance).
    The problem now is that the entire (forte) application is written using
    DBSessions.
    Now, depending on what business client needs to be serviced (so to speak) we
    need to attach to the right DB - or use the "right" SO.
    The two options we can think of are:
    Option1:
    Programatic change to somehow "know" what (business) client (DB) I'm talking
    about and then use the right DB.
    Pro:
    Only one forte environment to maintain
    Can run multiple (business) clients on same PC at the same time
    Con:
    Requires many program changes
    bending O-O rules(?)
    can't dynamically name SOs so can it be done at all? (ResourceMGRs maybe?)
    Option2:
    Use separate environments! One for each business client.
    Pro:
    More defined separation of app and data,
    SLA-easy
    Con:
    Maintain "n" number of environments
    Can only run the application for one environment (business client) at a time
    on one PC - Big Negative here!
    Not knowing any feasible solution to option 1 (without much code changes and
    developer moaning) I would go for option two; as I have already worked on
    multi-environment setups on VMS back at the Hydro (hi guys).
    I would appreciate any comments from anyone who has solved this problem.
    How, Why Pro Con etc.
    TIA,
    Dirk Haben
    Perth, WA
    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
    Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
    Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>

    Hi
    We had the same problem - how to deploy a number of identical applications, using each their own db.
    (for training).
    The solution we used is to wrap the entire application into different applications by using a very small
    module called KURSUS01, KURSUS02 etc, that did nothing but call the start procedure of the main app.
    Then in the dbsession connect, we made a call appname to get the application name, and appended the
    first 8 chars to the dbname. Thus our dbnames now points to logicals name: rdbdataKURSUS01, rdbdataKURSUS02 etc.
    All this allows us to deploy the identical apps in the same env, or change one version, and run both the old
    and new program on the same pc and server at the same time (eg. KURSUS01 and KURSUS02).
    I also think this is a kludge - but it works nicely!
    Jens Chr
    KAD/Denmark
    -----Original Message-----
    From: Haben, Dirk <[email protected]>
    To: 'Soapbox Forte Users' <[email protected]>
    Date: 15. januar 1999 09:41
    Subject: Running the same (Forte) application multiple times - for different business clients.
    Hi All
    We have a number of different business clients all willing to use our
    application.
    The (forte) application is to run on our machines etc for these (business)
    clients.
    All (business) clients will have their data kept in separate Oracle DBs
    (instance).
    The problem now is that the entire (forte) application is written using
    DBSessions.
    Now, depending on what business client needs to be serviced (so to speak) we
    need to attach to the right DB - or use the "right" SO.
    The two options we can think of are:
    Option1:
    Programatic change to somehow "know" what (business) client (DB) I'm talking
    about and then use the right DB.
    Pro:
    Only one forte environment to maintain
    Can run multiple (business) clients on same PC at the same time
    Con:
    Requires many program changes
    bending O-O rules(?)
    can't dynamically name SOs so can it be done at all? (ResourceMGRs maybe?)
    Option2:
    Use separate environments! One for each business client.
    Pro:
    More defined separation of app and data,
    SLA-easy
    Con:
    Maintain "n" number of environments
    Can only run the application for one environment (business client) at a time
    on one PC - Big Negative here!
    Not knowing any feasible solution to option 1 (without much code changes and
    developer moaning) I would go for option two; as I have already worked on
    multi-environment setups on VMS back at the Hydro (hi guys).
    I would appreciate any comments from anyone who has solved this problem.
    How, Why Pro Con etc.
    TIA,
    Dirk Haben
    Perth, WA
    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
    Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>
    To unsubscribe, email '[email protected]' with
    'unsubscribe forte-users' as the body of the message.
    Searchable thread archive <URL:http://pinehurst.sageit.com/listarchive/>

  • Use Global Conditions when Deploying an Application to a User

    Hi,
    Use Global Conditions when Deploying an Application to a User:
    I would like to deploy App-V Application with User centic in mind. The problem is that when the user login to a specefic typ of desktop the application shall be deployed. But if the use login on there primary device or some other
    device with same SLA the Application shall not be deployed.
    I think I can use Global Conditions to solve this. I have read about GC and it looks like I could greate a GC rule that deploy the software if the computer is in an AD-group or maybe becas all this computer starts with same prefix, sp maybe
    if the computernamn starts with PC the application will get deployed.
    The issue is that there is differant SLA on the computers that the User login to. 
    Or what mor can I do?
    /SaiTech

    Just keep in mind this puts a load on AD, a Domain Controller can get tickled silly by these Global Conditions running from each of your Clients, depending on the scale of your environment it can have an impact. It's a great idea GC's, just need to consider
    what load you are putting on the infra when they run.
    Might not be an issue for\to you, worth nothing all the same.
    Robert Marshall | This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs

  • In EIC, how can we set the SLA of a subcategory to none SLA-related.

    Hi Experts,
    This is our current setup in EIC...
    Category 0501 has an SLA of 8 hours. Subcategory 050101 has to be none SLA relevant. But if we put zero or blank to the SLA Target Value field, it will automatically have a due date defaulted to today. If we will not indicate 050101 on the configuration, it will have the 0501 SLA of 8 hours.
    How can we set the 050101 SLA off?
    The path: IMG --> Personnel Management --> Employee Interaction Center (EIC) --> Interaction Center Web-Client --> Application Functions --> Activity --> Service Level Agreement (SLA) --> Define SLV Properties
    Thanks in advance.

    Hi Harish and Jarret.
    @Harish, I already tried unchecking the checkbox of the Display field but the problem with this is, it will also apply for the rest of the categories. It should only be for this specific subcategory.
    @Jarret, apology, but can you explain to me further about your instruction/advise? I get the feeling that we're on to something with your advise but I didn't quite get it on how to exactly.
    1. You should build the SLA from the lowest level up...
                        -I'm not really sure how, actually.
    2. If you have 8 subcats... will put the 8 entries in the table...
                        -where do I put the 1 subcat? This is because if I don't put that "No SLA" subcat in the table, the due date of that specific subcat will automatically appear todayu2019s date.
    Thanks for both of you. I really appreciate your help. 

  • HREIC Enhancement: Addition of SLA column to activity search result page

    Hi Experts,
    I am currently assigned in enhancing the activity search of transaction code HREIC_VP by adding SLA column in the output table. I debugged this BSP application and haven't found any class where the selection of data happens.
    Does anybody know what class is responsible of selecting the data to be displayed in activity search and how this is being transferred to the output table.
    Many thanks in advance,
    Larissa

    1) Enhance the component BT126S_APPT
    2) Enhance the view BT126S_APPT/ApptSR
    3) Add the attribute to the context node BTQRACT via the following method
    Simply add the object_id field from the BTQRact node by right clicking on the BTQRACT atttributes folder and choosing create
    attribute.
    In the wizard choose add model attribute.
    Attribute Name OBJECT_ID
    BOL Entity:  BTQRAct
    BOL Attribute:  OBJECT_ID
    Hit continue and you are done.  Now the field should be available for view configuration and you would perform that step as normal.
    No need for the complicated coding suggested above as it already exists in the BTQRAct genil/bol entity structure and just needed to be exposed.  I have done this before and is working fine in my production system with no errors on CRM 2007 SPS01.
    Take care,
    Stephen

  • How do I update iMovie and iPhoto? it tells me "To update this application, sign in to the account you used to purchase it."

    I have been trying to update imovie and iphoto but i keep getting the same message and dont know how to go about it. Help please!

    You obviously haven't bothered to read the software license agreement that covers iPhoto.
    It states exactly what I have been explaining to folks that you now come along and contradict;
    http://www.apple.com/legal/sla/docs/iPhoto.pdf (underlining mine)
    B. If you obtained the Apple Software preinstalled by Apple on Apple-branded hardware, in order to use the Apple Software on more than one of the Apple-branded computers you own or control under the Mac App Store Product Usage Rules, you must log in to the Mac App Store and associate the Apple Software with your Mac App Store account. If you choose not to associate the preinstalled Apple Software with your Mac App Store account, you are permitted to install, use and run one (1) copy of the Apple Software on a single Apple-branded computer at any one time. Please also note that by choosing to associate the preinstalled Apple Software with your Mac App Store account, you will also associate any other Apple software applications (i.e., iMovie and GarageBand) that are provided to you as part of the same preinstalled application bundle.
    You have been lucky, because they realized that you were not intelligent enough to work with logically or to understand the license agreement, the Apple employees likely gave you these redemption codes to get rid of you. I seriously doubt that Apple is going to make a policy and give every user redemtion codes because they fail to read the terms of use and fail to associate their iLfe apps to their Apple ID correctly.
    There is no bug. It works this way by design.

  • What's the best way to erase content but not the applications?

    I'm giving away my iMac to my niece. I want to erase all my  content files, libraries ,etc., but not the applications. What's the best way to do this, and to do it securely?

    If you have Downloaded and Upgraded to Lion See...
    Here is an excerpt of the SLA; the Lion license (purchased from MAS) is NOT transferable. The SLA is quite clear:
    B. If you obtained your license to the Apple Software from the Mac App Store or on Apple-branded physical media, it is not transferable. If you sell your Apple-branded hardware to athird party, you must remove the Apple Software from the Apple-branded hardware beforedoing so, and you may restore your system to the version of the Apple operating systemsoftware that originally came with your Apple hardware (the “Original Apple OS”) andpermanently transfer the Original Apple OS together with your Apple hardware, provided that:(i) the transfer must include all of the Original Apple OS, including all its component parts,printed materials and its license; (ii) you do not retain any copies of the Original Apple OS, fullor partial, including copies stored on a computer or other storage device; and (iii) the partyreceiving the Original Apple OS reads and agrees to accept the terms and conditions of theOriginal Apple OS license.
    Now Proceed...
    Boot from the original OS installer disk and do an Erase & Install.
    When the Mac reboots into Mac Setup Assistant Quit and shut it down.
    When the New Owner Boots it up it's a brand new Mac... just like when you got it.
    ( The Original Install Disc(s) should also be included with the sale )
    http://www.ehow.com/how_5852122_restore-imac-factory-settings.html

  • Business Application Guru Max Dolgicer Speaks at Business Technology Summit

    Max Dolgicer has more than 25 years of management and technical experience in development and support of Business applications, software products and systems internals. An internationally recognized expert, Max is Technical Director and principal at International System Group, (ISG) Inc a leading consulting firm that specializes in design, development and integration of large-scale distributed applications using leading edge Middleware technologies. Max is coming to Business Technology Sumit 2010 (www.btsummit.com) to speak about all things SOA, on 12 November at the NIHANS Convention Center in Bangalore. At the summit, Max covers the following sessions:
    * Managing the SOA Evolution: once a company has completed initial SOA projects, the number of deployed services increases such that the key question no longer is how to build services, but rather how to efficiently govern the development and operation of services on an enterprise scale. The focus of SOA shifts to reusability, securing how a growing number of clients access the services, and assuring that Service Level Agreements (SLAs) are met, to name just a few issues. At this point companies run the danger that a "free for all" environment proliferates, and the benefits of SOA cannot be realized. The key is to introduce SOA governance before services spin out of control. Managing the evolution of SOA into the cloud with the correct governance is the next challenge. This keynote will address: typical categories of SOA projects, how SOA Maturity Models and governance relate, and how SOA governance needs to be extended when we move applications into the cloud
    * A ROI Calculator for SOA: let the Numbers Do the Talking: there are many pro and very few con arguments from an engineering perspective that make us believe that SOA is a superior approach for most application development and integration projects. However, nowadays we typically won't get away with brilliant technical arguments to justify the transition to SOA. In most cases we will have to convince the CFO that there is a positive bottom line result. This presentation outlines a ROI model for application development based on service reusability in a SOA. It describes how the cost effect of reuse can be calculated during the development and the maintenance cycle of a portfolio of service oriented business applications. The model is based on metrics that have been widely accepted throughout the IT industry. The model will then be illustrated by a project where multiple business applications have been developed within a SOA that employs a foundation of reusable services. This presentation will show an overview of a project that is used as an example, a popular ROI model that is the basis for the ROI calculation, and the application of the model to determine concrete monetary savings.
    * Defining a SOA Roadmap Based on SOA Maturity Model: once a company has completed initial SOA projects, the number of deployed services increases and the key question no longer is how to build services, but rather how to efficiently manage the development and operation of services on an enterprise scale. What is needed is a concise roadmap that guides the evolution of SOA such that IT can deliver the right value at the right time to the business. This roadmap has to address multiple dimensions of IT: architecture, development processes, applications, information, etc. This presentation will outline a model against which the degree of service oriented maturity of an organization can be assessed, and a process (i.e. the roadmap) for assessing the current and desired degree of service maturity of an organization and for developing a plan for how to get to the target state. This presentation will show: what SOA Maturity Models exist today?, walkthrough of the levels and key elements of each level, developing a custom SOA Roadmap and project example for mapping a Maturity Model to a Roadmap.
    * Service Oriented Integration (SOI): doing Integration the Right Way: IT managers have been under increasing pressure to migrate a portfolio of independent “stovepipe” applications to an integrated set of business services that can be aligned with changing business requirements and support new business processes faster and with reduced cost. Today, corporations have to choose from a number of integration products (e.g. Enterprise Service Buses) that have quite different capabilities, never mind different architectures and standards. This seminar starts with a comparison of SOA and event based architectures and then outlines the key issues and guidelines that architects should consider when defining an integration architecture based on services. The key point of the seminar is a case study that illustrates how SOA concepts have been applied in a real project. It explains the key architectural and design decisions that produced an integration architecture and a set of services that were reused beyond one particular project. This presentation will show: drivers for Service Oriented Integration (SOI), comparing SOA to Event-Driven Architecture (EDA), how to evolve from Enterprise Application Integration (EAI) to SOA/EDA to SOI, and applying SOI in a project example.
    Max is a contributing editor for Application Development Trends magazine and recognized instructor and presents extensively at major industry conferences including Gartner's Web Service and Application Integration conferences, Sys-Con's Web Services, XMLOne, XMLDevCon, JavaDevCon, e-Business Integration, Java Expo, Component Development, GIGA's Middleware Choices, and Comdex.
    Follow the summit on Twitter, here: http://twitter.com/btsummit and LinkedIn: http://events.linkedin.com/Business-Technology-Summit-2010/pub/331907
    Saltmarch Media
    E: [email protected]
    Ph: +91 80 4005 1000

    Max Dolgicer has more than 25 years of management and technical experience in development and support of Business applications, software products and systems internals. An internationally recognized expert, Max is Technical Director and principal at International System Group, (ISG) Inc a leading consulting firm that specializes in design, development and integration of large-scale distributed applications using leading edge Middleware technologies. Max is coming to Business Technology Sumit 2010 (www.btsummit.com) to speak about all things SOA, on 12 November at the NIHANS Convention Center in Bangalore. At the summit, Max covers the following sessions:
    * Managing the SOA Evolution: once a company has completed initial SOA projects, the number of deployed services increases such that the key question no longer is how to build services, but rather how to efficiently govern the development and operation of services on an enterprise scale. The focus of SOA shifts to reusability, securing how a growing number of clients access the services, and assuring that Service Level Agreements (SLAs) are met, to name just a few issues. At this point companies run the danger that a "free for all" environment proliferates, and the benefits of SOA cannot be realized. The key is to introduce SOA governance before services spin out of control. Managing the evolution of SOA into the cloud with the correct governance is the next challenge. This keynote will address: typical categories of SOA projects, how SOA Maturity Models and governance relate, and how SOA governance needs to be extended when we move applications into the cloud
    * A ROI Calculator for SOA: let the Numbers Do the Talking: there are many pro and very few con arguments from an engineering perspective that make us believe that SOA is a superior approach for most application development and integration projects. However, nowadays we typically won't get away with brilliant technical arguments to justify the transition to SOA. In most cases we will have to convince the CFO that there is a positive bottom line result. This presentation outlines a ROI model for application development based on service reusability in a SOA. It describes how the cost effect of reuse can be calculated during the development and the maintenance cycle of a portfolio of service oriented business applications. The model is based on metrics that have been widely accepted throughout the IT industry. The model will then be illustrated by a project where multiple business applications have been developed within a SOA that employs a foundation of reusable services. This presentation will show an overview of a project that is used as an example, a popular ROI model that is the basis for the ROI calculation, and the application of the model to determine concrete monetary savings.
    * Defining a SOA Roadmap Based on SOA Maturity Model: once a company has completed initial SOA projects, the number of deployed services increases and the key question no longer is how to build services, but rather how to efficiently manage the development and operation of services on an enterprise scale. What is needed is a concise roadmap that guides the evolution of SOA such that IT can deliver the right value at the right time to the business. This roadmap has to address multiple dimensions of IT: architecture, development processes, applications, information, etc. This presentation will outline a model against which the degree of service oriented maturity of an organization can be assessed, and a process (i.e. the roadmap) for assessing the current and desired degree of service maturity of an organization and for developing a plan for how to get to the target state. This presentation will show: what SOA Maturity Models exist today?, walkthrough of the levels and key elements of each level, developing a custom SOA Roadmap and project example for mapping a Maturity Model to a Roadmap.
    * Service Oriented Integration (SOI): doing Integration the Right Way: IT managers have been under increasing pressure to migrate a portfolio of independent “stovepipe” applications to an integrated set of business services that can be aligned with changing business requirements and support new business processes faster and with reduced cost. Today, corporations have to choose from a number of integration products (e.g. Enterprise Service Buses) that have quite different capabilities, never mind different architectures and standards. This seminar starts with a comparison of SOA and event based architectures and then outlines the key issues and guidelines that architects should consider when defining an integration architecture based on services. The key point of the seminar is a case study that illustrates how SOA concepts have been applied in a real project. It explains the key architectural and design decisions that produced an integration architecture and a set of services that were reused beyond one particular project. This presentation will show: drivers for Service Oriented Integration (SOI), comparing SOA to Event-Driven Architecture (EDA), how to evolve from Enterprise Application Integration (EAI) to SOA/EDA to SOI, and applying SOI in a project example.
    Max is a contributing editor for Application Development Trends magazine and recognized instructor and presents extensively at major industry conferences including Gartner's Web Service and Application Integration conferences, Sys-Con's Web Services, XMLOne, XMLDevCon, JavaDevCon, e-Business Integration, Java Expo, Component Development, GIGA's Middleware Choices, and Comdex.
    Follow the summit on Twitter, here: http://twitter.com/btsummit and LinkedIn: http://events.linkedin.com/Business-Technology-Summit-2010/pub/331907
    Saltmarch Media
    E: [email protected]
    Ph: +91 80 4005 1000

  • SLA 99.5% Availability.

    You are hired as DBA in a new Company.
    They have the production isntance in a P650 RS/6000 IBM Server.
    Oracle 9.2
    They also have another P650 server in a remote site intending to by a replication site.
    (is not in use by now).
    You have signed this Service Level Agremment, your database shold by online at least the 99.5% of time yearly.
    the company have an IBM HACMP licence active.
    What would you do to acomplish the SLA.?
    1.
    a. Bring the unnused P650 to the production SIte.
    b. Impplement HACMP and ORacle 9i Rac
    2. a. Bring the unnused P650 to the production SIte.
    b. install a Oracle 10g RDBMS in the unnused Server.
    c. immplement 10g RAC.
    3. immplement an standby Database in the Remote Site.
    4. Local Stanby Database
    5. Other....??
    ill vote for option 2... but would like any given advice...
    Thanks in advance..

    Physical standby can be a choice for you.
    Implement RAC 10g / 9i - one point is dangerous here what if the storage will
    fail in RAC both machines will use the same storage - they share the same database
    files.
    Logical standby - Did you check that your application will work with Logical
    Standby databse (for example not all datatypes are supported)
    Implement RAC and HACMP - it would be hard to achive if you have only to
    machines (what would you do if one server will fail - it will be switchover to
    the second server and both RAC instances will work on one server - do you have
    sufficient hardware for that?)
    One more option is avaible but it would require third server:
    Implemment Oracle 10g /9i RAC with physical standby database.
    I hope this will help you
    Best Regards
    Krystian Zieja / mob

  • SLAs in Solution Manager 7.1

    Hello all,
    i've noticed some interessting changes in the SLA implentation in the new SolMan 7.1, like a constantly new calculation of end time, response time etc.
    My first trys to get the sla determination for incidents running were not succesful.
    Is there any one with some expierence with sla in solman 7.1? Are contracts still required? Is there a configuration guide which shows how to to config the slas?
    Any help would be much appreciated.
    Best Regards
    Daniel

    Hi Daniel,
    the configuration of SLA's is described the Implementation Guide of SolMan 7.1 under:
    SAP Solution Manager --> Capabilities --> Application Incident Management --> SLA Escalation
    In addition we have some new guides in the Installation Guides Section for SolMan 7.1
    https://service.sap.com/instguides
    --> Solution Manager --> SolMan 7.1 --> Additional Guides
    Here the direct link to the overall configuration guide for IT Service Management:
    https://service.sap.com/~sapidb/011000358700000514762011E/ITSM_Guide_AIMConfig_final.pdf
    Hope that helps...
    Best Regards,
    Michael

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  • IPod Touch not detected by "My computer" and Spotify

    Hello! My iPod Touch 4th generation, wich is completely new, is not detected in "My Computer" or Spotify, only in iTunes. I have tried with updates and reboots, but nothing seems to work. When troubleshooting in iTunes, it finds nothing wrong. The iP

  • HP Officejet Pro L7590 networking problem

    Hi! I have the following problem: I have an Officejet Pro L7590 All-in-one printer. It is connected to my wlan router (ASUS WL-500G Premium) through its ethernet port. I have two desktop PCs, i've installed, and using this printer on them without pro

  • Unable to sync - getting error message unable to read or write to disk

    Please help! I got this ipod for christmas and am unable to sync it. I have already restored factory settings, recovered it, restarted computer, went to hardware device manager and it says device is working properly - what do I do now?

  • Default setting for mapping execution

    Hi, In ODI interfaces I can specify, where the mapping transformation should be transformed (source, statging area or target). By default this value is set to "Source". If you have interfaces with a lot of mappings on a different system than source i