IPad 1st generation turned it on and clicked on an app then screen went blank and now I can't get it to do anything at all
iPad 1st gen..help-clicked on an app and the screen went blank and now it won't' do anything-can't turn it off and it's getting hot. How do I remove the battery.
You cannot remove the battery on the iPad. If it is getting very hot, unplug it from power, if it's plugged in and set it down somewhere to let it cool off. Set it on something that cannot catch fire - as bizarre as that sounds. Set it on something that will not burn.
After it has cooled off, then try to restart it. If it will not start, try a reset.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Similar Messages
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A magazine's app on my iPad has stopped working. When I open the Newsstand folder and click on the app, the screen dims briefly, then returns to the Newsstand folder. The other app in my Newsstand folder (Wall Street Journal) opens without any problem, and this magazine's app opens just fine on my wife's iPad.
I have deleted the app and reinstalled it from the Apple store and that makes no difference. I have also done a hard reboot on my iPad with no result.
Any thoughts about what might be wrong?Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
So I got the ipad for christmas, turned it on & it worked fine. Later I entered a passcode. Now I can remember the passcode & the ipad is locked for 60 mins. The ipad was never configured to a computer at the beginning. someone help.
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New. -
I downloaded an app on my PC, signed into my iTunes account, but when I connect my iPhone and click sync, it won't copy to my phone. How can I get this app to install on my phone?
Your phone connected, iTunes running, under the "Apps" tab, you've selected this app to install on your phone, correct? Hit the "Apply/Sync" button, lower right on the Apps tab, what happens?
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I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
My phone has been fine, then yesterday I tried to open an app, a phone call came through at the same time, and the screen went blank and now is unresponsive. I have tried holding the lock and home button, I have tried holding the home button while connecting to my laptop but sadly to no avail. What do I do now?
This was the third Restore I've attempted today.... 'm not sure what all I did including unplugging and plugging it back in, and messing with tryign to select my phone vs. my husbands but it starting moving again. It's now attempting to "back up" from ICloud... we'll see. Thanks
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I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
Can´t configure secondary e-mail. That is I have the icloud account and earlier bought an account för my wife. Now she can´t get it to work. Where the h--l do I configure this?
Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars. -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.
dbohler,
Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?
EfrainM_VZW
Follow us on Twitter @VZWSupport -
I used Cmd +Q to close a programme and the screen went blank and even tho the power cord is attached the macbook is not powering up any ideas
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
Best. -
I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before
Hello, djernigan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I have a new ipad. I can't get telephone support without my serial number. The ipad won't turn on. I order it from Target and there is no serial number on the invoice. How can I get telephone help without serial number? Please help!
The Serial Number is on the back of your iPad.
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I have tried uninstalling & installing firefox and it still won't let me open any websites. I have used firefox for a long time and it has worked great. I did recently install Office 360, but firefox worked after it was installed. Any ideas?
Which version of Firefox are you using ?
Firefox has implemented a new, faster way of loading webpages in Version 33. This new feature is called [https://wiki.mozilla.org/Platform/GFX/OffMainThreadCompositing OMTC]. If you are experiencing black or blank webpages when you start Firefox or on some sites, you should update Firefox. Mozilla has released an updated version that fixes the problem.
If you are in Firefox and can see your menus, you can [[update Firefox to the latest version|update Firefox from the Help menu]]:
*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''About Firefox''.
If you can't use the Firefox menus, you can go to [https://www.mozilla.org www.mozilla.org] using Internet Explorer or another browser to download and install the latest version.
See [[Firefox shows a black screen or blank screen after updating to 33]] for more information.
Please let us know if this solves the problem.
Thank you! -
My ipad screen went blank while charging. what can I do?
My ipad screen sent blank while charging - it was at 49% when I last checked. Any ideas?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers, Tom
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