Ipad froze up with picture of cord plugin and arrow pointing to itunes logo but wont go away when i plug into itunes

ipad froze up when i was updating itunes with ipad plugged into computer. now ipad just shows a picture of a cord with an arrow pointing to the itunes logo. does anyone know how to free up my ipad. ive tried unpluggin it and plugging it back in to itunes but nothing unfreezes it.

Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Similar Messages

Downloaded 5.01 and latest itunes. Had errors on iphone needed to restore now when i plug into itunes it freezes I need to use task master to close.if i plug my wifes phone in no problems with itunes took it to apple store tech no help.

Have iphone 3g with 5.0 I downloaded 5.01 for phone and itunes latest download. Had errors on download and needed to restore. Everything came back except apps.
Pluged into itunes and it gave me the restore screen. restored again. Now when i plug into itunes it shows my phone but freezes up. I need to use task master to close itunes. Went to apple store tech. No help said to use Icloud but no WiFi is available. My wife's phone works fine with itunes.

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have gone through ALL the above steps and are still having problems, then you'll need to bring your phone into Apple for evaluation.

HT1414 i was asked to update my ipad to the newesr version of OS7-it was like OS7.2 or whatever, and my screen is now frozen with the iTunes symbol in the middle and the connector cord profile and arrow pointing at it. What should I do?

I was prompted to update my ipad from OS 7 to OS 7.2 and did so. Now my ipad is frozen with the itunes symbol in the middle of the screen and the profile of the cord with an upward arrow toward the itunes symbol. What should I do?

Do what the picture is trying to tell you to do: connect your iPhone to the computer you normally use to sync, and restore the iPhone from iTunes on that computer.

HT5654 I have tried doing updates to both my IPads, one is an IPAD Air the other is an Ipad 2, now i have the error on both of them and the only thing on the screens is a picture of a USB and arrow pointing to ITUNES the Ipads wont do anything now.

I have an IPAD Air, and an Ipad 2. I just set up the AIR this morning as it is new to me from my company. The down load failed now it is frozen. So I tried my already set up IPAD 2 and now it is froze up with both showing the USB cords on the screens pointing to ITUNES. Don't know what to do.

You need to do this http://support.apple.com/kb/ht1808

My ipod touch is frozen with a picture of the usb and arrow pointing to the itunes. How can I fix?

My ipod touch is frozen with a picture of the usb and an arrow pointing to the itunes icon. I have tryed to restore and update. And I have tired to reset. Please if anyone can help. This happed while I was on Itunes and trying to update and download a new app.

What happened when you tried to restore and update the iPod?

I'm trying to install a new samsung 27" series 7 750 monitor. I have a macmini. when i plug the cord in between the computer and the mknitor, the screen goes white, but no display. When not plugged into the computer the screen stays black and cycles

I'm trying to install a samsung series 7 750 monitor for use with my mini mac. When I plug the computer to the monitor I get a blank screen, no picture. When not plugged in to the computer the screen is black and a square displAys that says analog, HDMI 1, HDMI 2. Any ideas?

Hey there saraszeg,
It sounds like you are trying to use an external monitor with your Mac Mini but cannot get more than a gray screen. You can use the following steps to help troubleshoot the Mac side of things here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling

I recently got an iPhone 4 out of nowhere it has decided to go to connect to iTunes screen/emergency calls only when I plug into iTunes it states we are unable to continue with your activation at this time please try again later, or contact customer care

I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!

the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs

I plugged in my ipad to charge and it keeps turning off and on when plugged in but wont turn on when not plugged in

My ipad is not charging, when I plug it in to charge it blinks on and off continuously. Any solutions?

See:
http://support.apple.com/kb/ts1440
Note that this article is a bit outdated, so if you are using a recent system running Mac OS X 10.7 or 10.8 (Lion or Mountain Lion), see the following article for help repairing the hard drive:
http://pondini.org/OSX/DU6.html

I need to reset my Apple ID on my ipad. My internet provider was bought by another company, so my user name changed. So now, when I go into itunes or the app store, I cannot update anything because it asks for my password, but not my apple id.

My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.

On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.

HT1430 i plugged in my phone to upgrade and now there's a picture of the wire that connects to the computer and itune logo that wont' go away, how do i get back to the main screen? i have turned the phone off and on and it's still there, help!!

I can't do anything with my phone now, not even look at the serial number that they require for you to chat with apple. Can anyone help me?

Your phone is in recovery mode.
See this:
iOS: Unable to update or restore

HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

I just uploaded IOS 8 to Ipad mini and I get cord and arrow pointing to ITUNES?

I just uploaded IOS8 to ipad mini and get the cord and arrow pointed to ITunes (black screen behind) . I have goggled every website and instruction on how to restore with home buttons and on/off and cable connected to Ipad and computer and continue to get the same picture . Please can anyone help me?

hi, I have the same exact problem today and mine is also an iPad mini
all I do is connecting my iPad to itunes (make sure you have the latest version) and then a pop-up appears and it gave me two option 'update' and 'restore'
choose the update and let itunes downloading the ios, I don't know if this might happen to you but after sometimes another pop-up appears to say the download failed and I need to restore my ipad, I choose to ignore it (by clicking restore and update > cancel) because on my first attempt I click update and it suddenly re-downloading from zero, and it keeps appearing for every 10 minutes so I just choose the 'eject ipad' option and keep the itunes downloading the ios
once it finished downloading connect the ipad, choose update, the apple logo will appear on your ipad with a stripe below
it takes a long time to update the ios on the ipad but please be patient because it might took a long time
after a depressing 15 hours of downloading and 1 hour of updating I managed to get my ipad back with a new ios and without losing any data (please note that I don't have any backup of my files and using my friends pc to do all the steps above)
good luck and sorry for my bad english

I was installing facebook and went on aim while it was downloading and it froze and i turned it off and now when i try to turn it on all i get is the apple then it has the plug into itunes picture. 8gb, 4g, 9months old

Hi. Today I was reinstalling the facebook app. While the app was loading I went on the AIM app. My Ipod, once on the AIM app, froze. I held the sleep/wake button for several seconds and it still did not lock or turn off. I then held the home button and the sleep/wake button at the same time for several seconds, and it finally did turn off. I waited about a minute and when I held in the power button for several seconds and all I got was the apple screen and then it had the picture that said plug into itunes. I plugged it in my computer and itunes opened. My Ipod still had the picture that said plug into itunes. Im very upset about this. I have an 8gb, 4g, 9 month old Ipod touch. No problems with it until now. My warranty expires in February of 2011. Is there anything I can do at home to fix this? I did go on the common problems page and tried it and my Ipod still did not work. I have an apple store about an hour away from me. Is it nessasary to go to the store? Anything I can do at home? I appreciate your time and answers.
Thank you,
Miranda

That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!

My ipad has been shutting down, went to do upgrade 6 and the devide locked with the white plug wanting me to plug into itunes. I had to plug my ipad into my laptop. The only way to finally get my ipod to work was to restore to the factory settings.

My ipad has been locking up and shutting down when I'm using the internet. Went to do upgrade 6 and Ipad froze wanting me to plug into itunes. I hooked ipap up to my laptop to do upgrade, but the ipap was still frozen, I had to restore to factory settings, unfortunately I have lost my pictures. Is there anyway to get the pictures back?

Pad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

HT4623 I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) I can't get it to go away or to access my ipad. Any hints?

I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) When I do this it wants to restore my ipad, which I have already done. I can't get out of this screen. Any hints on what to do next?

Something went wrong with your update; you are in Recovery Mode.
Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times

Ipad froze up with picture of cord plugin and arrow pointing to itunes logo but wont go away when i plug into itunes

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