Ipad mini lightning connector- replacement under warranty?

my lightning connector suddenly heated up and later i discover it wasnt charging my ipad mini already.
When i looked on the lightning connector tip, it is slightly bent
COuld i ask for a replacement for this one, my warranty is still valid.

All accessories are covered within the warranty of the device
as long there is not physical damage to the cable itself
Book an Apple Retail Store appointment and they'll be able to exchange the cable for you
> only if your device is still within its warranty period

Similar Messages

Is the iPhone 5 charger replaced under warranty if one has Apple Care?

Is the iPhone 5 charger replaced under warranty if one has Apple Care?

Spiderqwan wrote:
Heard the same guff at the counter today. Took both mine and my sons lead to apple store in manchester uk. . .{snip} . . .When I started to kick off I was removed from the counter to a corner of the store, I assume so other customers couldn't hear the rest of the conversation. Apple representative offered to replace my cable but not my sons. Not a happy apple user right now.
I'll let you in on a bit of a secret. Apple retail staff (Specialists, Geniui and Floor Mangers) have a great deal of leeway when it comes to customer appeasement. When rapport breaks down, the customer is less likely to enjoy that leeway. Chances are, no matter who made the intial call, it will be reinforced regardless of how high it goes up the supervisory chain.
The item you went in for retails for $19. They probably misplace four or five of them each day. If they sent you home without one, there was likely a good reason for that.

Can I get technical support (repair or replacement) under warranty for my iPhone 5 in Russia?

Can I get technical support (repair or replacement) under warranty for my iPhone 5 in Russia?
<Personal Information Edited by Host>

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
Pick your Country from the country drop down menu for all your
service options ( there is also a language choice )

HT201328 If my carrier unlocked my iPhone and it needs to be replaced under warranty. Do apple sends an unlocked phone.

If my carrier unlocked my iPhone and it needs to be replaced under warranty. Do apple sends an unlocked phone. Or I have to get it unlocked again from carrier.

Once Carrier unlocks any iPhone, this is entered in to Apples data base. Therefore, as replacement under warranty you get unlocked iPhone.

My iphone 5 was replaced under warranty ... Is the replacement unlocked?

My iphone 5 was replaced under warranty ... Is the replacement unlocked?

Replacement phones are given to you in the same locking status as the one you turned in. If the old phone was unlocked, then the replacement will be.

HT201250 Hard Drive to be replaced under warranty

Will Time machine store loaded software for other applications such as Dragon dictate and microsoft office for Mac or will I have to reload the software if I get my Hard drive replaced?
Advised by Apple today that Harddrive needs replacing under warranty due to faults fouund by apple.

Thanks for the quick response.
The apple reseller said I need to backup my HD to an external HD.
I am not sure what superduper or CCC are but I can google them.
Thanks again

IPhone 5 replacement under warranty.

My iPhone 5 IMEI no says it is purchased from USA whereas I had bought it in Hong Kong. It's still under warranty. The Sleep/wake button is not working and I would like to know whether can I get a replacement under warranty at an Apple store in Singapore? I reside in India and there are no Apple Stores located here. Nearest to me is Singapore. Kindly help.

sameer4mchennai wrote:
After spending $1K for the iPhone 5 to be one of the first to own it, I have got a lemon in my hands :(
The iPhone or any Apple product is something I would strongly suggest only buying from Apple or an Apple authorised reseller (all of which can be found by looking them up by country/region on the Apple web site). This forum has many similar stories of someone hoping to get a bargain or beat the crush of a new release, only to be left with nothing but an empty wallet. Sorry it happened, but buyer beware I'd say.

IPad mini home button replacement cost?

I'm out of warranty , how much is the cost to change the home button on an iPad mini and the time it takes to repair

I would assume that the Home button replacement would fall under Apple's fixed repair rate of $199 (out of warranty)
https://www.apple.com/support/ipad/repair/other/
In the interim of replacing your Home button, you can use AssistiveTouch which floats a virtual button on-screen which can mimic all hardware buttons on the device, including the Home button.
I personally use AssistiveTouch all the time, just to prevent wear and tear on my Home button...I seldom use the actual hardware Home button...you can even do a device reset (press & hold both Home and Sleep/Wake buttons for ~15 seconds) using the AssistiveTouch button if your Home button is bad (but not if your Sleep/Wake button is bad).
Settings>General>Accessibility>AssistiveTouch: turn ON
*Note* If you power off the device using the AssistiveTouch panel (tap the on-screen AssistiveTouch button, Device>Lock Screen (tap and hold to power off)), you will NOT be able to power on the device if your Sleep/Wake (power) button is not functioning. You will need to connect the powered off device either to a PC's USB port or an external charger to power the device back on.

Pavilion g6 battery replacement under warranty?

Hello
The battery on my Pavilion G6 will go dead and power off laptop after around 20 mins without warning, did a battery check and it is showing error Replace (40) please see attached). The laptop is 10 months old is the battery under warranty?
Thanks Jeff

Hi Jeff,
The battery is certainly covered under the terms of your warranty.
To contact HP and arrange for it to be replaced, start on the relevant link below.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

How to get a macbook pro replacement under warranty?

I bought my Macbook pro 6 months ago, and it's still under warranty right now. I used some laptops of SONY VAIO & Microsoft before, and I did not experience any problems with them in the first 2 years. This year, I decided to give Macbook pro a try because I have heard many compliments about this laptop from my friends and advertisements. When I opened the box and used it in the 1st time, I noticed that the button CAPS LOCK wasn't good, and I had to press it 2-3 times to make it work. It has happened for 6 months, until now. I felt a little bit disappointed, but I still use it because I am an easy customer. But recently, whenever I turn on the SLEEP MODE for my laptop and work with my laptop later on, my laptop often experiences the PAUSE or freezing. I don't know how to describe it, but there is a round circle with rainbow colors appear on the screen and pause everything/programs is running. My laptop has never been felt out or scratch. It's just 6 months since the day I purchased the laptop. I should not experience this trouble with my laptop because I think the Macpro is better than the SONY VAIO or other laptops. I feel like I was sold a refurbished Mac, and I am really disappointed. My friend told me to bring my Mac to be fixed in Apple store, but I don't want to continue using a fixed, refurbished Mac. Can I get a replacement? If I bought it in Bestbuy, could I got replacement in Apple Store or Bestbuy store?

Can I get a replacement?
No - see below
whenever I turn on the SLEEP MODE for my laptop and work with my laptop later on, my laptop often experiences the PAUSE or freezing.
Intel-based Macs: Resetting the System Management Controller (SMC)
but there is a round circle with rainbow colors appear on the screen and pause everything/programs is running.
Troubleshoot the spinning beach ball
When I opened the box and used it in the 1st time, I noticed that the button CAPS LOCK wasn't good, and I had to press it 2-3 times to make it work. It has happened for 6 months
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

How do I get an invoice re-sent from a Genius Bar for a handset replaced under warranty?

I took my iPhone 5 into a Genius Bar for a speaker issue. I was immediately emailed an invoice for the repair under warranty and told to come back in an hour. After an hour, they decided to replace the handset completely under warranty, but I don't have an email invoice relating to this replacement. The new handset needs to now be repaired under my carrier insurance, but they need to see an invoice from apple with the new handset's IMEI written on it.
Since I live a few hours away from a Genius Bar I really don't want to go in person just to ask for an invoice to be sent. Is there another way?
I have looked on my account at the online apple store and it's not there.
Can anyone point me in the right direction? It was just over 6 months ago in the Carindale store in QLD.
Thanks!
Jo

You will need to call or visit the Apple Store and ask if they can resend the invoice. They're the only ones who can help you.
Regards.

Ipad Mini :Lightning /HDMI Video Out Not working

I just tried a new Apple Ipad/IPhone AV HDMI/ Lightning adapter to try and play videos to my TV/Monitors thru their HDMI Port.
The Ipad Mini recognized it was plugged in and notified me it was playing thru my TV.
But I got no audio/video thru the TV and no indication it was getting a signal thru the adapter.
What am I doing wrong?
The HDMI input in my Flatscreen HD TV shows my Mac Mini screen perfectly and any videos I have thru it.
Bad adapter, bad HDMI cable, operator error?
What is the system NOT playing content?
The $49.00 adapter should work flawlessly at this price point, imho.

Took a trip to the Genius Bar and about 2 minutes to correct: The Dynex HDMI Cable from Best Buy didn't work. The Apple one works fine.
Now I find my Movie Download from Comcast On Demand won't play thru the adapter. The Movie plays fine on the Mini, but I get a screen warning it's being blocked by Apples' Relationship with Starz. Funny, Comcast says it works fine. Another example of Apple forcing me to use the I-Tunes store on their products if I want to see it on their Hardware? If I pay for the rights thru Comcast, and they don't limit my Hardware, is it right for a Computer Maker too? After the E-Books price fixing probe...are these kinds of issues next?

My ipad mini was just replaced , any way to recover photos?

I bought an ipad mini for my wife. For some unknown reason it simply went bad. Apple just sent a replacement. Needless to say all her photos are gone. My ipad is backed up on my iMac , I thought hers was too through iCloud. I can't locate her mini on the iMac. Did my lack of knowledge cost her all her pics or can they be found somewhere? Thanks!!

First make sure the replacement iPad is running the same or higher version of iOS as the old one. (If you aren't sure what version of iOS it's running you can check by going to Settings>General>About>Version.) If it isn't, you'll need to update it first. Then, to restore the iCloud backup you need to start by erasing the iPad Mini. If you have any newer data on it that is not contained in the backup you'll need to save that first. When you're ready, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup screens on the iPad Mini and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the backup of the old iPad Mini to restore from.
Be sure the iPad Mini is connected to wifi and your charger while it is restoring the backup.

How to file a claim with phone that was already replaced under Warranty

I bought the Droid 4 originally in February of 2012 well in January of 2013 the power button stopped working completely and one day it died and I had no way of turning it on. I was it was still under the warranty so Verizon replaced it. I received a refurbished Droid 4 and it worked great until the 18th of this month, the battery will not charge, when the phone is plugged in it just displays the battery with a big question mark inside and will not turn on when plugged in so I'm sitting on a useless phone, since the Droid 4 has a mounted battery. I suspended the service today and I tried to start a claim so I'd know how much to save up to pay the deductible when replacing under my Total Equipment Coverage insurance and when I put the purchase date was January 18th, 2013 it says that it's still under warranty but I thought that the refurbished phones were just 30 days or 90 days and then it goes up to Asurion. I just want to know if that was the correct purchase date since that's when I got the replaced phone or if I should have put the February 2012 date, and do I call Verizon now or Asurion's customer service to replace my phone. I'm so confused, any help would be appreciated.

I bought the Droid 4 originally in February of 2012 well in January of 2013 the power button stopped working completely and one day it died and I had no way of turning it on. I was it was still under the warranty so Verizon replaced it. I received a refurbished Droid 4 and it worked great until the 18th of this month, the battery will not charge, when the phone is plugged in it just displays the battery with a big question mark inside and will not turn on when plugged in so I'm sitting on a useless phone, since the Droid 4 has a mounted battery. I suspended the service today and I tried to start a claim so I'd know how much to save up to pay the deductible when replacing under my Total Equipment Coverage insurance and when I put the purchase date was January 18th, 2013 it says that it's still under warranty but I thought that the refurbished phones were just 30 days or 90 days and then it goes up to Asurion. I just want to know if that was the correct purchase date since that's when I got the replaced phone or if I should have put the February 2012 date, and do I call Verizon now or Asurion's customer service to replace my phone. I'm so confused, any help would be appreciated.

My new iPad mini does not show under manage devices

I just purchased a new iPad mini for my husband. I removed his old one from the section of iTunes that reads manage devices. And even though his new iPad mini is synced and backed up, now the new one does not show under manage devices.
Can anyone tell me how to get it to show up? I called Apple support and the lady trying to help me did not even know what I was talking about.
Thank you.

If you're on Windows read this support article.
If on Mac, read this one.

Ipad mini lightning connector- replacement under warranty?

Similar Messages

Maybe you are looking for