IPad mini wont allow in app purchases, it says can't connect to I tunes , my internet connection is good and restrictions is off.

iPad mini wont allow in app purchases, it says can't connect to I tunes , my internet connection is good and restrictions is off. Also won't allow on iPhone or another iPad.

Howdy MrsAllison,
The article linked below details a number of troubleshooting steps that can help restore your iPad Mini's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Cheers,
Allen

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    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If that doesn't help, tap Settings > General > Reset > Reset Network Settings
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    If nothing above helped, try here >  iOS: Troubleshooting Wi-Fi networks and connections

  • TS4006 My iphone & ipad mini are both here w/ me at my home. But the findme app is showing my ipad mini on the other side of town, how can i get that corrected?

    My iphone & ipad mini are both here w/ me at my home. But the findme app is showing my ipad mini on the other side of town, how can i get that corrected?

    Hello Krazyboutgolf,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
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    iOS: Troubleshooting applications purchased from the App Store
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    FaceTime is not  available on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. This is by government decree. The FaceTime app can't be downloaded or installed on these iPads.
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    http://support.apple.com/kb/HT1495
    How to Share a Family iPad
    http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
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    http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
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    http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
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    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 2 or later
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