IPad weird email syncing issue

Hi guys,
On my iPad, my email shows up for a few seconds and in the upper corner you can see it connecting to the server. After it is done connecting, all the emails are removed from the screen.
This is an Exchange mail account and it's working fine in my iPhone 3GS.
Any clues?
Thanx in advance

One more thing, when the sync first failed, I got a message saying there wasn't enough memory by 4.8 GB, even though there should have been over 32 GB of free space. The same message appeard during this afternoon's sync failure as well.

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Email sync issues

I'm having email sync issues & can't find a solution that fixes my problem. Tried everything I've been able to find, including ensuring Sync function is enabled in multiple locations, disabling then reenabling sync features, powering my phone off/on, even resetting the battery. Received the NK1 update on 11 Dec. Not sure if that's when the problems started or not, as I've been busy, but that's seems about the time things stopped sync'ing properly. Am using the email app that comes with the phone (an S4 mini), and have 3 email accounts, cox.net, and 2 aol accts. The cox & 1 of the aol accts won't sync, but the other aol acct does sync. The one that is working I have set to not auto sync, & the manual sync works. Not so on the other two ... the sync app says they are sync'd, but the email app says they haven't been sync'd in like 2-3 days, even tho I've sync'd them multiple times today. Get a continually circling busy / working symbol. Get new email on desktop computer without issues. After a few days, the other two accts will sync up.

CSForest,
From time-to-time I have had this issue with the default email app. Have you checked to see that the app is synched? When it happens with my S4, there is a message at the bottom of the screen saying the app isn't synched. Try this: pull down the status bar and click on the icon at the far right. This will open all the functions available on the status bar. Make sure 'Synch' is on. For some reason, this function on my phone gets turned off without me doing it. KarenC suggested using another email app. As a backup, I use K-9 Mail. I really like this app.
I hope this helps.

Easy steps to troubleshoot the Outlook Email sync issue

One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
about Outlook sync issues, just a few things we can take a look at before something really “difficult”.
For Exchange Accounts to troubleshoot, of course, this Microsoft Knowledge Base is helpful:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
http://support.microsoft.com/kb/842284/en-us
Here below I will introduce some common causes of the Emails not sync issues in Outlook, steps are based on Outlook 2010 and Outlook 2013, which are widely used nowadays.
View
Here comes a user, who says “why don’t some emails appear in my Outlook?” Generally we think it may be caused since the sync process is not complete, but consider this scenario: The “missing” email has been received but the user just can’t see it, is
this possible? Yes, this is possibly caused by the custom view.
First please logon the webmail, or OWA for Exchange Accounts, to see whether the “missing” emails exist there, if yes, then let’s do the following:
Go to the folder where the emails should be displayed, switch to VIEW tab ->
Current View Group -> Click Reset View button. When it prompts to confirm, click
Yes.
The emails magically appear! Why? That’s because you have set a custom view in this folder, such as a Filter in View Settings to let Outlook only show these emails that meet the criteria you have set. Once you click
Reset View, the View will reset and the Filter is wiped out. The emails can be displayed again.
One common symptom of this cause, is that you see a number beside the folder which indicates you have something unread, while you can’t find the unread items. Probably you have a custom view in Outlook that only allows the read items to show.
Another way to reset the View is to run Outlook with the command switch “/cleanviews”, which will restore default view and all custom views you created will be lost:
Press Win key + R, in the Run box, type “outlook.exe /cleanviews”, click
OK or press Enter.
Sync Filter
“Well, I can see the recent emails of the account in Outlook, but emails older than 3 months don’t show in Outlook, I can see these emails on Web, why?” It’s time to consider the Sync Filter.
Outlook has a feature that allows you to limit the amount of data that is synchronized locally to your .OST. The purpose of this feature is to make Outlook usable on devices that have limited or small amounts of local storage. This feature is called Sync
Filter. You can access the sync filter within your E-mail Server Settings under Account Settings.
We can choose the periods of emails we want to keep offline. Switch to
All to keep all emails to local so that they are not “missing”.
(Not all kinds of accounts can use this feature in all versions of Outlook, such as Exchanges Accounts don’t have Sync Filter in Outlook 2010)
Send/Receive Groups
I can sync all folders but emails in one folder don’t sync properly, how does this happen? Please check the Send/Receive Settings.
Go to SEND / RECEIVE tab -> Send & Receive Group ->
Define Send/Receive Groups. We can configure the setting for send/receive here:
Highlight All Accounts, click Edit button, in the new dialog window, check if you have select the correct folder options as you need, you may have not selected the folder which emails are not received. Check the box and
click OK to save, it should be working fine then.
Summary
When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
VIEW).
As mentioned above, this article just discusses the easy things we should look at before the deeper analysis, if you have tried all these suggestions but still have the sync problem, feel free to post the question in our forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Dlehman wrote:
Is there a work around way??????????
Not really. BIS service is not designed to reconcile to the Outlook on your PC as your former BES service did, or there would be no reason for BES, right?
The (dirty) workaround is to created rules in your Outlook and filters on your BIS account login whereby you BCC yourself all the sent-from-handheld mail which arrives in Outlook and by rule is moved to your sent folder.
Then, on the BIS account login site, you create a filter to not foward any message to your device which are addressed as beig from your own email address.
Likewise, any email sent from Outlook must be copied to yourself to receive on the BlackBerry device, however it won't end up in your sent items.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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IPad that has sync issues shows "lock" icon in iTunes preferences

I occassionally have trouble completing an iTunes sync with my iPad. In most instances, if I do a soft-reset of the iPad that will solve my problem. On other occasions, I delete the iPad back-up in iTunes preferences to complete the sync. That makes me very nervous.
My family syncs two iPhones and two iPads on one computer. I've noticed that the iPad that has sync problems...there is a "lock" symbol by it's name in the iTunes preferences...Devices...Device Backups. All other device backups don't have the "lock" symbol.
What does this mean and can it be affecting the sync process?

It is sync'd to another PC with Itunes as the default- I had the same issue- PC I was trying to use wasn't the default- Resync'd by checking the Sync in the main menu for your Ipad/phone- and locked is gone-

IPad 2 email sync problem

When I sync my ipad 2 email it downloads about 25% of the messages that are on the server (POP3). I know this because I also have email set up on my macbook pro and can see all the messages. Any help would be greatly appreciated.

Are you using the same inbound email server for both?
If both emails are hitting the same inbound server, then it can't be the inbound server filtering them.
But the iPad doesn't have the ability to filter. It must be done on the mail server.

Calendar and email sync issues

I have my iphone syncing with my exchange but there is a few issues possible there is a solution or a thirdparty software to fix it.
My issue is I can not invite people when create a schedule on the iphone. I also can not seem to reschedule or delete the appoint once I accept it.
Finally this more with email sync once I read the email in iphone the outlook envelope notification on my still exist it show emails read I would like disppear if I read email on the iphone and there no more new emails then in theory that envelope should disappear is their a way to do this?
Thanks

franku wrote:
My issue is I can not invite people when create a schedule on the iphone. I also can not seem to reschedule or delete the appoint once I accept it.
Yes, it's a missing feature.
Finally this more with email sync once I read the email in iphone the outlook envelope notification on my still exist it show emails read I would like disppear if I read email on the iphone and there no more new emails then in theory that envelope should disappear is their a way to do this?
This is a bug in Outlook. The workaround is to right click on the Inbox and "Mark all as read"
best,
Larry

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I gave my old computer to my Dad, I need to add my ipad to my new computer. I downloaded the itunes on my new computer, but when I try to sync, it tells me that the ipad is synced with another iTunes library and ipad can be synced with only 1 iTunes library. Is there anyway to unsync with the old computer and sync with the new computer without loosing all the apps and data that I have on my ipad?

The ipad will sync itunes content and pics from one and only one computer at a time. When you sync to another it will indeed erase the current content from the ipad and replace with content from the new computer.
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1.1.1 update fixes Exchange email sync issue

Before the update, when I deleted an email on Exchange on my PC and then hit the wireless/update button on the iPhone, the message would be deleted on the phone. But when I deleted an email on the device, it would never get deleted on the Exchange server. This was a huge pain and has been documented, and I (and I'm sure others) reported the issue to Apple.
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Thats because during the update it cleaned out your system and then when you sync'd with iTunes...it reset your outlook. With an IMAP setup, its designed to do that but only when you allow itunes to sync the account to your phone.
If you hand built your account into the iphone and then with the sync you established a conflict and that is why your IMAPing didnt work right.
Glad its working as designed now.

Ipad 64 GB - syncing issue

Windows 7, Home Version, 64 bit
Itunes 10.1.1.4
IPAD 4.2.1
USB cable that came with the IPAD
Running Microsoft Security Essentials.
PC gets updates automatically every day.
Syncing is becoming a real issue with ths IPAD.
Day 1, Xmas day, there were no issues. Discovered photos weren't going over. Changed setting and synced - No issues. Saw I was missing videos in photos folder (on PC), changed that setting, synced - no issue.
Yesterday sync fails and Itunes doesn't recognize the Ipad.
Reset Ipad, rebooted PC, replug in the USB cable, turn off auto-resync and then restore.
Everything okay.
Today I start to clean up some of the photos on my PC and convert a video to mp3 format. Everything okay in Itunes.
I then sync and once again, the sync fails, tells me "it doesn't recognize a file because its a folder? I soft reset IPAD and everything okay.
I want to be sure and sync again. Sync fails, itunes wants me to restore and I am now restoring for over 1.5 hours from the newest backup.
I have looked all over forums on the web to try and find out what went wrong.
Please help!
Thanks,

One more thing, when the sync first failed, I got a message saying there wasn't enough memory by 4.8 GB, even though there should have been over 32 GB of free space. The same message appeard during this afternoon's sync failure as well.

VERY weird iTunes syncing issue

Here's my issue...I need to give a bit of background but I'll be brief. About 4 months ago a friend gave me an album on a USB drive. Loaded into my iTunes and synced to my iPhone. No issues. About 3 weeks ago, I noticed that on my phone I now had 2 copies of that album instead of the usual 1, and in each case only the last 4 tracks were listed when I chose the album. The first 11 "disappeared". However, if I do a spotlight search I can see they are still on the phone and I can play them. Now here's the weird part. Also about 3 weeks ago (we can't confirm if it happened at the exact same time), the same thing happened to my friend on his phone...except he can see the first 11 tracks and his last 4 "disappeared"! I should stress we've never synced to each other's computers, don't have Bump or whatever it's called to share data. Literally we have nothing in common other than the fact that he gave me the album several months ago.
So 2 questions - any clue how this could have happened to both of us, but in inverse? And second, how can I fix this on my phone so the album appears normally with all the tracks?
Sorry I wasn't brief, thank you for your help.

no idea on the cause, but let's try to find a solution!
first thing i would do is make sure all of the ID3 tag info is correct for all of the songs. to check that, select a song and do "file -> get info" in the menu bar.
as to why this happened, do you have all of your songs in 1 playlist, several playlists, what? also, how are you trying to see the songs? are you using the "songs" category in the iPhone, "genre", etc?

Email Syncing issue

Hotmail/Outlook emails do not update on the server when managed on iOS Mail. For example, a deleted or moved email on the iphone doesn't reflect as such on outlook.com. Does this have to do with it using POP? Is there a way to use IMAP instead on the iphone/iPad (and have it reflect on both)?

Yes I've removed and added again before. It just doesn't sync what I manage in the Mail app, so I have to manage it on every device - which is ultimately futile because it doesn't reflect on outlook.com/server. Only managed email on outlook.com will update on the Mail app, not vice-versa.
I believe the automatic configuration is with POP. Is there a particular setting that needs to be changed for it to sync with the outlook?

Email sync issues between Mail & iPhone 5s

Hi guys, hopefully you can shed some light on the current situation I've got.
I used to have an iPhone 4s, and when I received an email on my iMac or iPhone, if it was deleted from one device, the change was synced between both devices so that it was also deleted on the other.
Here's a small diagram to show what I mean:
RECEIVE EMAIL ON IPHONE > DELETE ON IPHONE > EMAIL ALSO DELETED ON IMAC
RECEIVE EMAIL ON IMAC > DELETE ON IMAC > EMAIL ALSO DELETED ON IPHONE
You probably grasped that without the need of that pointless diagram, but it's there anyway in case you need it. Now, I recently upgraded to the iPhone 5s, set it up with the same apple id and copied over a backup from the previous phone. HOWEVER, now my emails don't sync between both devices and I can't figure out why? It now means I get emails through no problem on both the iMac and iPhone, but have to then delete both instances of the mail on both devices in order to de-clutter my inbox. Which is extremely annoying as sometimes I may not view emails on the mac so I end up having 100 emails that I already have read or deleted and need to delete them a second time.
Can anyone help with this predicament as I can't seem to get the issue solved!?
For extra information, I'm using both a Hotmail account and a GoDaddy email account and the problem is happening on both inboxes. Thank you!!!

Right, I've just had a mess around with the settings and have deleted the original mailbox from my account. Then I followed the steps on this blog - http://www.illusion-interactive.com/content/how-sync-hotmail-ios7-using-imap (which I didn't need to go quite as far as it seemed to do all the advanced settings input automatically).
After a quick test I can confirm it now works! For some reason my Hotmail account set up on the iPhone was set to POP3 rather than IMAP.
Thanks to your heads up though I managed to get it sorted. Cheers!

IPad 3 audio sync issue when video imported into CS5.5

Hi everyone, long time lurker here, love the support you guys are giving!
I'm hoping you'll be able to help with an audio sync problem I'm experiencing with videos recorded with the latest iPad 3 (well, that's what I'm calling it anyway).
I believe the iPad 3 recording format is 1080/30p with 44.1Khz / 16 bit audio, but when I match those settings on a Premiere Pro CS5.5 project (or try 48KHz audio as a test), the audio gradually goes out of sync. If the video is several minutes long, it becomes quite obvious, and by 10 minutes, it's terrible!
I should add the file plays back fine on the iPad itself and was imported to a Mac via iTunes. It also plays fine on the Mac itself in Quicktime.
Does anyone have any suggestions on project settings that'd work?
On a related note, I additionally captured the audio using a Zoom H2n which i intended to replace in Premiere, but foolishly I captured it at 48KHz, rather than the 44.1KHz of the iPad video file. Should I resample it?
I actually managed to line-up the 48 and 44.1KHz waveforms from the iPad and Zoom in Premiere quite accurately, but again both gradually go out of sync with the video...
I'm running Premiere Pro 5.5.2 on Mac OSX 10.7.3.
Any suggestions greatly appreciated!
Gordon Laing

To update my original post, I have found this problem happens about half the time.
Sometimes there's no issue and the audio is in sync when imported into Premiere, but at other times it's way off.
I did however find a workaround which has resolved the problem on my iPad3 videos which were out of sync and that was to first import the video clip into iMovie on the Mac first, then simply export it again using the 1080p option. The subsequent file is much larger (so there's been an annoying re-encode), but when imported into Premiere, the audio is at least now in sync.
I used this to fix the audio on a couple of the videos you can find on this page (all of which apart from the last one were filmed on the iPad3)
http://www.cameralabs.com/features/Working_holiday/
Since the video wasn't exactly critical to start with, I'm not too bothered by the re-encode.
Let me know if this fix works for anyone, and also if anyone comes up with a different solution.
Thanks,
Gordon

Exchange Email sync issues

I have my Microsoft Exchange email account setup on my IPhone 4S(5.1.1). My email account has several folders and rules to sort emails into those folders. Even though I have selected those folders in the "Folders to Push" setting, they don't show up in my normal mail app. I don't get an alert (by showing the number of email in that folder) either. If I browse those folders in the account on phone, the emails are there, so I can that the sync is working.
Is anyone else facing this issue?

I usually keep them at 1 week, but I had been working with the default of 3 days after setting up the accounts so many times.
Update: We tried setting up a different exchange account from our server onto my iPhone, and it worked. I am convinced that it is an issue with my account, however that still doesn't solve my problem. I would delete this thread since I no longer believe that I need apple support, but I can't figure out how!

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In setting up a POP3 account - using Comcast email, the email account does get created and you can send and receive email. The issues is when deleting, it will not delete from the server. In the options it has delete 1 week and older but no option to delete from the server. So there is no real sync here. Anyone seeing the same issue, any apps to fix?

Lots of people use K-9 in place of the stock email app.
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If you don't have any extra folders or need to move emails around, K-9 might be for you.
It will delete emails from the server.
You could also look into maildroid. I don't use it because it doesn't sort the emails.

IPad weird email syncing issue

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