IPCC Error 12005 agent login failed

when I login to the agent desktop, the following error pops up.Login could not be performed.possible causes are invalid instrument, media termination problem or CM issue.
I have installed 7.0ctios client along with ctios 7.1.4 release.

One cause of this problem is incorrect configuration of the device target. Do you have the "/devicetype ciscophone /dn xxxx" set? Other possibility - the phone is not associated with the ICM JTAPI user in Call Manager. Show trace on the JGWY process and watch what it says as the PG tries to set up an observer on the device.
Why don't you upgrade the CTIOS client to match your CTIOS?
Regards,
Geoff

Similar Messages

  • IPCC Error [12005]

    Hello,
    We have been getting this error on and off when someone logins to CTIOS desktop. the error is
    IPCC Error [12005]Login could not be performed - Possible causes are Invalid Instrument; Media Termination Problem or other CM issue.
    This error can come on any device at any time. the only work around that we have found is to delete the device association of the particular device from JATAPI user in CCM, reset the device, associate the device again and then reset. this works but i need to know the root cause of this issue and how could we avoid it. any troubleshooting explaintation are welcomed.
    This error has been discussed before but no solution was provided.
    btw CCM version 6.1.5, ICM 7.2.

    One cause of this problem is incorrect configuration of the device target. Do you have the "/devicetype ciscophone /dn xxxx" set? Other possibility - the phone is not associated with the ICM JTAPI user in Call Manager. Show trace on the JGWY process and watch what it says as the PG tries to set up an observer on the device.
    Why don't you upgrade the CTIOS client to match your CTIOS?
    Regards,
    Geoff

  • HR runtime error on agent login/logout

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    uccx, ha, 8.5.1. i have included the log. Thank you for any assistance.

    I removed my deployments from the remote OC4J server and removed deployment entries from http-web-site.xml and server.xml. I redeployed my simpleJSP bibean application to my local and remote OC4J server. It works locally but fails now with this new error:
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  • Error Msg: SQL login failed for HOSTNAME? Upgrade task?

    Hi everybody,
    Since some weeks we see an error message in all servers our SharePoint 2010 SP1 Farm, regulary every hour:
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    And I never heard or read something like: Give Local System (so the server) access to the SharePoint Config database?!
    Thanks for your ideas :-)
    Benjamin
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    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)   
    at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)   
    at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)   
    at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)   
    at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)
    at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)   
    at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)   
    at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)   
    at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)   
    at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)   
    at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)   
    at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)   
    at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)   
    at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)   
    at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)   
    at System.Data.SqlClient.SqlConnection.Open()   
    at Microsoft.SharePoint.Utilities.SqlSession.OpenConnection()
    at Microsoft.SharePoint.Utilities.SqlSession.ExecuteReader(SqlCommand command, CommandBehavior behavior, SqlQueryData monitoringData, Boolean retryForDeadLock)   
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    http://aanuwizard.com/2010/04/30/login-failed-for-user-domainservername/
    It  will  need to add user ‘NT AUTHORITY\NETWORK SERVICE’
    to your database  to get rid of this problem.
    An asp.net application  is running under NT AUTHORITY\NETWORK SERVICE account.
    http://stackoverflow.com/questions/2806438/login-failed-for-user-domain-machinename
    NETWORK SERVICE and LocalSystem will authenticate themselves always as the correpsonding account locally (builtin\network service and builtin\system) but both will authenticate as the machine account remotely.
    If you see a failure like Login failed for user 'DOMAIN\MACHINENAME$' it means that a process running as NETWORK SERVICE or as LocalSystem has accessed a remote resource, has authenticated itself as the machine account and was denied authorization.
    Typical example would be an ASP application running in an app pool set to use NETWORK SERVICE credential and connecting to a remote SQL Server: the app pool will authenticate as the
    machine running the app pool, and is this machine account that needs to be granted access.
    When access is denied to a machine account, then access must be granted to the machine account. If the server refuses to login 'DOMAIN\MACHINE$', then you must grant login rights to 'DOMAIN\MACHINE$' not to NETWORK SERVICE. Granting access to NETWORK SERVICE
    would allow a local process running as NETWORK SERVICE to connect, not a remote one, since the remote one will authenticate as, you guessed, DOMAIN\MACHINE$.
    If you expect the asp application to connect to the remote SQL Server as a SQL login and you get exceptions about DOMAIN\MACHINE$ it means you use Integrated Security in the connection string. If this is unexpected, it means you screwed up the connection
    strings you use.
    If this helped you resolve your issue, please mark it Answered

  • Server Error In '/' Application - Login failed for user xyz ...

    Hi, I'm brand new here 
    I would be ever grateful for help on this. It's probably something simple.
    I'm coding a website in C# ASP.NET (http://project.arcza.net). There is a registration page where you send your email, username all that stuff to an SQL server. The SQL server runs on my IIS server too. On Visual Studio, I can debug the website (i.e. launch
    it on localhost:12345) and I get a fully working website that I can register as a user and it injects into the SQL server's table. If I query the SQL server, I see the results. So it works fine here.
    The problem: if I copy the files for the website into the live IIS directory (as opposed from the Visual Studio preview environment) I get a runtime error thing, I have no idea what this means. The live IIS folder is project.arcza.net and I have disabled
    security so you can see the full workings of the probem.
    It says login failed for user 'pap'. Pap is a user I have added in SQL server, with username pap and password pap. The credentials are correct. I have added a 'connection string' (I have very little idea what this is) with thees credentials for an SQL server
    @ localhost, in IIS manager.
    Thank you and if you have any idea I'd be very happy.
    I should also point out that if I edit properties of pap in SQL server's login thing where it lists the accounts, I cannot save the settings (you know the ones where you give it permissions to access, delete, etc?) I can tick them and click okay but if I
    reoped properties and click on (I think off the top of my head it's called 'securities' but I may be wrong, it's 2nd from the bottom of the pane on the left) I see the tickboxes remain unticked. Could this have something to do with the "login failed for
    'pap'" message I'm seeing?

    Have a look at
    Errorlog. you should get reason of login failed for user.
    Balmukund Lakhani
    Please mark solved if I've answered your question, vote for it as helpful to help other users find a solution quicker
    This posting is provided "AS IS" with no warranties, and confers no rights.
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  • Weblogic Managed Server Error- JavaEE agent test failed in ODI

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    at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
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    at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:240)
    at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:169)
    at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:123)
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    at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
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    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
    at weblogic.servlet.internal.StubSecurityHelper.createServlet(StubSecurityHelper.java:64)
    at weblogic.servlet.internal.StubLifecycleHelper.createOneInstance(StubLifecycleHelper.java:58)
    at weblogic.servlet.internal.StubLifecycleHelper.<init>(StubLifecycleHelper.java:48)
    at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.java:539)
    at weblogic.servlet.internal.WebAppServletContext.preloadServlet(WebAppServletContext.java:1976)
    at weblogic.servlet.internal.WebAppServletContext.loadServletsOnStartup(WebAppServletContext.java:1950)
    at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1869)
    at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3126)
    at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1512)
    at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:486)
    at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:41)
    at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
    at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200)
    at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247)
    at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:41)
    at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
    at weblogic.application.internal.flow.StartModulesFlow.activate(StartModulesFlow.java:27)
    at weblogic.application.internal.BaseDeployment$2.next(BaseDeployment.java:1267)
    at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:41)
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    at weblogic.application.internal.DeploymentStateChecker.activate(DeploymentStateChecker.java:161)
    at weblogic.deploy.internal.targetserver.AppContainerInvoker.activate(AppContainerInvoker.java:79)
    at weblogic.deploy.internal.targetserver.BasicDeployment.activate(BasicDeployment.java:184)
    at weblogic.deploy.internal.targetserver.BasicDeployment.activateFromServerLifecycle(BasicDeployment.java:361)
    at weblogic.management.deploy.internal.DeploymentAdapter$1.doActivate(DeploymentAdapter.java:51)
    at weblogic.management.deploy.internal.DeploymentAdapter.activate(DeploymentAdapter.java:200)
    at weblogic.management.deploy.internal.AppTransition$2.transitionApp(AppTransition.java:30)
    at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:240)
    at weblogic.management.deploy.internal.ConfiguredDeployments.activate(ConfiguredDeployments.java:169)
    at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:123)
    at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:180)
    at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:96)
    at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
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