IPhone 4 - replacement options

Hi there, after a long night last last weekend. I broke my iphone 4, pretty badly. The screen is smashed badly and it does not seem to be able to connect to the computer. Will apple still be able to provide me with a replacement for $180 if they cannot verify myself as the owner (checking the IMEI or something?)
Thanks

It is really irrelevant what you do first. Once the service is transferred to the new SIM the old SIM will be inactive but keep it in the 4 to complete the unlock process. You will need a SIM in the phone to complete the unlock process. You will need to backup and the restore the phone as new to complete the unlock process using iTunes on a computer.
You should then follow this steps before you sell the phone:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

Similar Messages

  • HT204053 iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours.

    iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours. What can I do?

    If you feel the restore process is not progressing, all you can do is stop it and try again.  To stop the restore, go to Settings>iCloud>Storage & Backup and tap Stop Restoring iPhone at the bottom.  Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts.  Be sure your phone is connected to wifi and your charger while it is restoring the backup.

  • My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

    My iPhone recently broke so I was sent a brand new iPhone to replace it, however, since receiving this phone, I cannot access anything which was previously backed up onto iCloud from my last iPhone. Please help me!

    If you are trying to restore to an iCloud backup, this has to be done during the initial setup process.  If your phone is already set up, you will have to go back to Settings>General>Reset and tap Erase All Content & Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below).  Be sure your phone is connected to wifi and your charger as this will take some time to complete.
    Also, your replacement phone must be running the same iOS version or higher to restore to your backup.  If you are running an older version of iOS than the device that was backed up, your backup will not be visible when you choose to restore to your iCloud backup.  If this is the case, you'll have to update your replacement phone first.

  • Activating New iPhone 5 replacement

    I recently had my iPhone 5 replaced via mail.  I received my new replacement in the mail today.  After going through all the setup options it came time to enter my Apple ID.  After signing in initially with my correct Apple ID, I was then prompted to the next screen asking to submit the password of some completely different Apple ID - one that I've never even heard of.  I'm very confused as to whose Apple ID it is.  Any help as to why I'm being asked to continue setting up my phone and being asked a strangers Apple ID?

    Well I went to Verizon who had it replaced via FedEx to me.  I'm not really questioning where it came from, but as to why its prompting me to login in multiple Apple ID's.  I think in the prompts it asked for about 3 to 4 different Apple IDs.
    That is not normal behaviour, only if you have many other Apple accounts. That's why I ask you to send to back.
    But now this turns into another question, why does my phone keep turning off and on?  Is it restoring itself after downloading all the apps?
    Do a restore from backup again if no joy restore as new without the backup.
    If problem is still there, you have to return it because there's something wrong. 

  • How can I get my data back after a family member hacked into my iphone and replaced my data

    A family member hacked into my iPhone and replaced my data with his own data. I am afraid to plug it into iTunes for fear of overwriting my backup. iCloud probably already overwrote. Can I restore the phone without synching first, and then use Time Machine to get back to an earlier backup and re-synch?

    Over two years and no spsonse to this? will there be any point me asking the same?

  • My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

    My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

    So, have you tried a reset?  Restore from backup? Restore as new?  You seem to have a few problems but do not mention any action taken to resolve them.  What have screen protectors to do with anything?

  • How do I remove the previous owner's Apple ID from my 2nd hand iPhone, and replace it with my Apple ID?

    How do I remove the previous owner's Apple ID from my 2nd hand iPhone, and replace it with my Apple ID?

    settings - appstore - view id - log out and log in with your id.

  • I have a cracked iPhone 6 screen. I just bought the phone, but not AppleCare. If I get my iphone screen replaced through apple how much do I pay and would it void my one year warranty with Apple?

    I have a cracked iPhone 6 screen. I just bought the phone, but not AppleCare. If I get my iphone screen replaced through apple how much do I pay and would it void my one year warranty with Apple?

    To replace your phone's screen costs $109US and I don't see why having Apple replace the screen would void your warranty.
    http://www.apple.com/support/iphone/repair/screen-damage/

  • I had my iphone 5 replaced at the apple store as of a broken sleep button and i was wondering if they would replace again as i think it may of happend again as it works most of the time but theres an odd click where it wont work.

    I had my iphone 5 replaced at the apple store as of a broken sleep button and i was wondering if they would replace again as i think it may of happend again as it works most of the time but theres an odd click where it wont work.

    Yes.

  • Everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

    everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?

    Hi Khuram1981 - thank you thank you thank you!  All sorted!  dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE.  It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more.  Any suggestions?
    Again thank you SO much for helping with other problem = a real relief.
    Chatterwind xx

  • Last Friday, the broken glass of my iphon g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my iphon back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

    Last Friday, the broken glass of my phone g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my phone back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?

    Since Apple doesn't repair iPhones (they replace them) you will have to take it back to whoever "fixed" it. Since it's been opened by an unauthorized 3rd party, it is no longer eligible for replacement by Apple.

  • In my iPhone the WiFi option is not turning on. Its is in grey! Please tell me what to do!

    In my iPhone the WiFi option is not turning on. Its is in grey! Please tell me what to do!

    Next step would be setting it up a new device without using the latest backup, in case it contains corrupt data causing your problem.
    How to back up your data and set up as a new device

  • Will I get my iphone 6plus replaced if I have a crack on my camera lens?

    Will I get my iphone 6plus replaced if I have a crack on my camera lens?

    Howdy Abhi131313,
    Based on your iPhone's camera lens being cracked, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPhone Repair and Service - Apple Support
    http://www.apple.com/support/iphone/repair/
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Has anyone ever managed to get a 'new' iphone 4 replacement, not refurbished!

    Gone through 3 'replacements' now. First (original) had an antenna problem, the second one had pixel issues and the present one has awful, truly awful battery drainage! Enough is enough! Getting tired of all this. Has someone ever managed to get a new iphone 4 replacement which is 'new' and not been refurbished? I was told last time after complaining to the apple care CS that the express service they provide doesn't use 'refurbished' iphones and has a seperate stock. But thats obviously not true since the 'express' one has turned out to be a dod as well!
    No chance in **** I am getting another apple product in the future...

    Thanks. I've read the warranty terms and other threads on here regarding it but I wanted to know if someone HAD personally gone through something similiar and escalated the matter to the higher CS at AppleCare. If yes, did you get a different result and what was it? Thing is the last time this happened and I got send my present 'replacement' iphone 4 (one with current battery issues), I fell for the whole 'Express Service' (which apparently doesn't use refurbished iphones). This seems a blatant lie since I find it hard to believe that a new phone would have such serious battery issues. Have I just been really unlucky or is this a common theme with replacements?
    Would be interesting to know the views of anyone who received a 'refurbished' replacement and is still going strong. Or anyone who has actually managed to speak to the higherups at AppleCare? (people who would think twice before lying to your face since the CS I've spoken to say anything to end the call).

  • Iphone charger replacement program

    Anyone know if is Apple offering the third party iPhone charger replacement program in Canada? I was told by the local outlet in BC, it's for the US and other part of the world only. She said she verified with he co workers, even I told her it was reported in CBC News

    http://www.apple.com/support/usbadapter-takeback/
    This should provide the information you are asking.
    HTH

Maybe you are looking for