IPhone 4S replacement by Apple was damaged inside.

Hi
I went to the Apple store as I was experiencing problems with my camera. The genius told me he knew the problem and I asked him, he said it was the camera. So he took it to the back and removed the camera. He took about 30 minutes, then he came back saying I have tampered with the device because a pin was damaged and there was some marking inside the phone. He was so arrogant and didn't actually want to help after and just kept saying he has finished his shift, he doesn't and just accused me and said he won't do anything.
I wouldn't tamper with the device and wouldn't even know how.
Has anyone had any similar experiences?
Thanks
Mark

Regardless of whether or not anyone has similar experiences, how does this help you? This is a technical support forum.
Bring the phone back to another Genius and see what they say.
If you don't like the way you were treated, call Apple customer relations.
There's nothing we here on this forum can do for you.

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