IPhone 5s cuts out blue screen appears then Gos Dead

fone cuts out on me when making calls or on Internet then Gos to a blue screen then the White screen with Apple logo then shuts down and will not come back on t

Hello, Obeynelson.
Thank you for visiting Apple Support Communities.
I understand your iPhone restarts on it's own and will not power on. I would start with the troubleshooting steps that I have attached below. Try these steps and please reply back if the issue persists.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, see the section labeled Issue not resolved.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.

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When I try to tune up my PC, a blue screen appears then immediately shuts down ?

When I try to tune up my PC with the Hp Support Assistant or download my zoo tycoon game, a blue screen appears telling A problem has occured and windows shut itself down to protect data and to disable or remove any new software, and to disable BIOS memory options such as caching or if I need to use safe mode to to remove or disable and components on my computer, then it immediately shuts down? How can I fix this?

What model computer and what Windows version? Blue screens like that can be a lot of things; bad memory, bad hard drive, a virus, a bad driver. The first thing to do is run a full hard drive test in the BIOS and see if there is any physical problem with the hard drive. Then I would do a chkdsk to see if there is a problem with the file structure then lastly an sfc /scannow to see if there are problems with Windows system files. Lastly, I would run a memtest to see if there are memory problems. Post back if you need specific help with any of these things or all of them.

My iphone is cutting out and then when the apple sign appears i have tried to restore it on my macbook and it come up with an error any suggestions as to what i can do?

its really weird my iphone just cut out yesterday and nothing was working hard reset anything left it on a docking station all night and this morning when i woke up the apple sign appeared, have tried doing a hard restore and to no success. It has now blacked out again any suggestions?

very odd just replugged i phone into docking station where it asked me to plug into itunes restore is now working

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
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5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Left speaker no sound, no wi-fi, hang up after first or second booting then blue screen appears

hi there! my laptop always hangs up everytime I open it. Sometimes it open up after minutes of waiting then gradually hangs up before blue screen appears. I had to long press the start button again and again before I could use it.
By the way, there are times I had to switch into safe mode and found out that the audio is not working anymore. During normal mode, only the left speaker is operational. Lastly, wi-fi signal will constantly disappear after rebooting.
please help
robert

Hi,
Have not seen any reports of negative experiences (unlike recent Microsoft updates) from the last batch of Windows Updates.
I would guess you have a coincidental hardware problem.
A failed HDD would yield an error at boot. You would still be able to boot to the BIOS if you desired.
Normally failed devices (memory, GPU, CPU) will give audible and visual error codes. Exceptions will always happen.
Could be the battery, power supply, or maybe the motherboard has bit the dust. You will probably receive no visual or audible error messages when the motherboard fails.
Try booting with one monitor.
Jaco
****I am not an HP employee****
Please give a" Kudos, Thumbs Up" if advice received is relevant or" Accept as Solution" to assist other forum users having a similar problem.
Errare humanum est.

My iphone 5 had a blue screen then it just shut off

I got a text message from my girlfriend, went to go answer it today and the screen just turned blue and then shut off, it will not turn back on! I tried to push the home button and power button at the same time!
Any idea what this could be from?
I have an appointment tomorrow with apple just wondering of theres any other way to get it on in the mean time or is it done.

I have the same issue on my iphone 5 today. After blue screen it has shut off 2 times but it turned on when i hold home+power button together 10 sec. But today after blue screen it has just shut off then didnt come back yet. I have tried everything(home+power button, try to put recovery mode and dfu mode) but none of them worked, it didnt even show any apple or itunes icon on the screen and coundt connect to pc and itunes.
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There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?

There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?

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HT4177 My mackbook pro suddenly freezed and when I swiched off and on again, a grey screen appeared with an apple logo then a loading circle underneath, and after a few hours, a blue screen appeared. What shall I do with this?

My mackbook pro suddenly freezed and when I swiched off and on again, a grey screen appeared with an apple logo then a loading circle underneath, and after a few hours, a blue screen appeared. What shall I do with this?

What operating system version, and do you have any backups of your data off the machine? TimeMachine? Option Key bootable clones? Storage? DVD's?
A reinstall of the operating system may be in order as a last resort, so if any of these steps on these links get you into the machine, make sure to backup your personal data (Music, Pictures, Documents, Movies) off the machine to a non-encrypted powered external drive regular storage drive (not TimeMachine as it might be corrupted too) and disconnect as soon as possible.
Good Luck and report back all what you tried.
Also report what change occured before this tragedy happened, was there a Software Update? A EFI firmware update? Etc.
https://support.apple.com/kb/TS3148
more:
https://support.apple.com/kb/TS2570
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8963.html
To boot off the 10.6 install disk, hold c or option key while the disk is in the machine.
To boot into 10.7 Recvoery mode, hold the command and r keys down while booting.
To use Safe mode, hold down the Shift Key while booting.
Other assistance
https://support.apple.com/kb/HT3964
https://support.apple.com/kb/HT1379
https://support.apple.com/kb/ht1782
https://support.apple.com/kb/HT1564

Blue screen appears on startup and at shutdown

A few months ago, I bought a macbook pro and it was doing fine. But recently, every time it starts, a blue screen appears for a split second then it goes to log- in. Then, every time I shutdown, it will also show up for a split second then shutdown. It doesn't affect the computer but I'm just wondering how to stop it.

I couldn't rember what time it started so, I shut down my computer and the blue screen appereed at 8:39:28. But went I turned it on, the blue screen did not show. So, I turnned it of and on again and no blue screen. I did it several times and now the blue screen isn't showing. But I will post the test that showed in the concel during 8:39, when it powered of blue, to the time I powed it on, when the blue screen did not show. If you need more, I will try to give it to you. I'll post again if it shows up again. Also I should edit out ethernet address too right?
Here's what its says:
8:38:07 PM kernel: I0Surface: buffer allocation size is zero
8:38:47 PM kernel: I0Surface: buffer allocation size is zero
8:39:28 PM mds: (Error) Server: ==== XPC handleXPCMessage XPC_ERROR_CONNECTION_INVALID
8:39:28 PM com.apple.launched.peruser.501: (com.apple.talagent.[236]) Exited: Killed: 9
2/19/12 8:39:28.145 PM
com.apple.launchd.peruser.501
([0x0-0x18018].com.apple.iTunesHelper[284]) Exited: Killed: 9
2/19/12 8:39:28.145 PM
com.apple.launchd.peruser.501
([0x0-0x13013].com.apple.AppleSpell[260]) Exited: Killed: 9
2/19/12 8:39:28.147 PM
com.apple.launchd.peruser.501
(com.apple.mdworker.pool.0[452]) Exited: Terminated: 15
2/19/12 8:39:28.203 PM
loginwindow
DEAD_PROCESS: 36 console
2/19/12 8:39:28.467 PM
shutdown
halt by ___________:
2/19/12 8:39:28.467 PM
shutdown
SHUTDOWN_TIME: 1329701968 466888
2/19/12 8:39:54.000 PM
bootlog
BOOT_TIME 1329701994 0
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kernel
PMAP: PCID enabled
2/19/12 8:40:06.000 PM
kernel
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
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kernel
vm_page_bootstrap: 986092 free pages and 54292 wired pages
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kernel
kext submap [0xffffff7f8072f000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff800072f000]
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kernel
zone leak detection enabled
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standard timeslicing quantum is 10000 us
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kernel
mig_table_max_displ = 73
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kernel
TSC Deadline Timer supported and enabled
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kernel
AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
2/19/12 8:40:06.000 PM
kernel
AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
2/19/12 8:40:06.000 PM
kernel
AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
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kernel
AppleACPICPU: ProcessorId=4 LocalApicId=6 Enabled
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kernel
AppleACPICPU: ProcessorId=5 LocalApicId=1 Enabled
2/19/12 8:40:06.000 PM
kernel
AppleACPICPU: ProcessorId=6 LocalApicId=3 Enabled
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kernel
AppleACPICPU: ProcessorId=7 LocalApicId=5 Enabled
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kernel
AppleACPICPU: ProcessorId=8 LocalApicId=7 Enabled
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kernel
calling mpo_policy_init for TMSafetyNet
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Security policy loaded: Safety net for Time Machine (TMSafetyNet)
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kernel
calling mpo_policy_init for Sandbox
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kernel
calling mpo_policy_init for Quarantine
2/19/12 8:40:06.000 PM
kernel
Security policy loaded: Quarantine policy (Quarantine)
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kernel
Copyright (c) 1982, 1986, 1989, 1991, 1993
2/19/12 8:40:06.000 PM
kernel
The Regents of the University of California. All rights reserved.
2/19/12 8:40:06.000 PM
kernel
MAC Framework successfully initialized

IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

IPad Air with iOS 8.02 freezes and blue screen appears. What should be done ? Why is this happening ?

If nothing else works, you might try this one. It has worked for many others ...
Use iTunes to do a reset to factory default condition. Always be sure to do your backups before fiddling with your iPad. You might do both the iCloud and the iTunes backup, just to be sure!
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414
Various issues from many different users have been solved by this. I've lost count on how many have been helped by this, so far. But, it doesn't mean EVERYONE will be helped, but I've seen a whole lot. You can only try and see ...
iPad 2 and iOS 8.0.2 Problems
For all iPad 2 owners, this is an important solution for you! These problems result from long-term use, continuous upgrades, corrupted files and various glitches that happen over this long term use. You just need to get your iPad 2 back to FACTORY FRESH CONDITION to start out clean!
Here's one person's solution which will help a lot of iPad 2 users!
keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
SOLVED: IOS 8 Issues on iPad 2:
I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
THE FIX: FIRST, be sure you have a current iCloud backup of your device. Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now! :-)
Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

When i plug in my ipod to my PC, a blue screen appears

when i plug in my ipod to my PC, a blue screen appears momentarily and then the whole computer reboots, and afterwards the message 'the system has recovered from a serious error' is displayed. i have tried erasing all content and settings but this has made no difference, wheras it has been a good solution before. at the moment my ipod is sitting here with no content on it

Try here:
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

The sound on my iPhone 4S cuts out when playing music/podcasts.

The sound on my iPhone 4S cuts out when playing music/podcasts. If I unplug and replug in the headphones, the sound comes back on, but often for only 20 seconds or so before cutting out again. Sometimes it will play for 15-20minutes before cutting out. The track is not "paused", and appears to continue, just no sound. I tried cleaning the headphone jack with compressed air to no avail. I also noticed the the same phenomenon occurs when I sync my bluetooth to my car audio. That is, it will play for a while, then the sound will cut out, even though the track is still shown to be playing. If I reset the bluetooth, the sound comes back on.
This started happening about a week ago, but no "event" that I can think of caused it. I didnt' get the phone wet, forcefully drop it, or leave it in extreme heat. I've tried doing a reset of the phone. I also was running iOS5 when I first noticed this, and since upgraded to iOS6. The problem appeared with both.
Any help would be greatly appreciated.
Thanks,
Steve

One thing that helped was getting a toothbrush and scrubbing the dock connector on the phone. I scrubbed the connector and used compressed air for about 1/2 hour till the connector looked much cleaner. An Apple employee told me that the pins on the phone had a little corrosion and sand. The problem hasn't gone away completely, but has been significantly reduced. I'm going to hold out until my contract expires after which time I'll switch to an iPhone5 (or newer) or Android phone.

Iphone 5 keeps getting blue screen and turning off, and wont go bk on

my iphone 5 keeps getting blue screen, turning off and not going bk on for a few hours then it comes on ive reset phone works then it starts doing same problem over again

Hey there aussiekris,
It sounds like your phone is unexpectedly turning off. I suggest the troubleshooting steps outlined in this article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Blue screen appears for 1 second after closing my games apps

I'm the only one here having this issue ?
after i played a game like clash of clans, and i'm bout' to close the apps in multitasking tab,
suddenly blue screen appears and flickering for one second...
i don't know if my unit having a error or there is something like bugs? but its a brand new...
here's the link of video of that issue:
httpswww.youtube.comwatchv=zy55sqScu7g&feature=youtu.be
please help me.. what to do to fix this problem
co'z i cant get a peace of mind with my unit!

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups

IPhone 5s cuts out blue screen appears then Gos Dead

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