IPhone detected as a"digital still camera" and will not show in itunes

Hi
My friend bought a 16gb iphone today and when he plugs it into his pc it comes up with auto play and a list of things you can do (obviously the wrong driver) it is not shown in itunes. So far we have re installed itunes, restarted the device, restarted the services but nothing seems to be working.
He has a windows vista laptop and 16gb iphone, latest itunes.
Any suggestions

magic_man,
The iPhone reports itself as two devices, a Digital camera, and an iPhone.
The digital camera will use the standard digital camera driver.
The iPhone will use the iPhone driver, and is then handled by the Apple Mobile Device Service that must be running for iTunes to see the iPhone. With 64-bit Vista if you don't install the 64-bit version of iTunes, it won't be running. There are other situations where it may have been stopped in services, or prevented from updating by security software on the computer.
The article linked in the thread has some suggestions for making sure the Apple Mobile Device service is running correctly.
Hope this helps,
Nathan C.

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