Iphone not recognized by itunes/can't upgrade itunes/ don't want to upgrade software
After having my iphone 3g "fixed" in the apple store and connecting it to one of their brand new computers, my itunes no longer recognizes my iphone and says I need to upgrade to new Itunes which I can't do because I only have the Tiger version of software. Is there anything I can do so my iphone can go back to normal without purchasing updated software?
I am having a similar problem. I am attempting to install the airport extreme card in my ibook g4. The computer is not recognizing the card and now it isn't recognizing the iphone. If I remove the airport card then itunes recognizes the iphone. I have the original phone with the 2.01 update. I'm stumped.
Similar Messages
-
windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....as itunes does not pick up the phone I have connected anymore. My ipod synchs fine still and thats over 6 years old!
Hi rubicon7,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
Have a great day!
- Judy -
Iphone not recognized in itunes after upgrade to snow leopard
after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
My iphone is blocked and I am being told to plug it in to itunes but the itunes it was set up with is not recognizing the device - can anyone help?
I also live in the United States so redownloading shouldn't be a problem.
-
HT4623 iPhone not recognized by computer or iTunes
I attempted to update my iPhone 5 to the newest version using iTunes on my computer, and my iPhone is now in recovery mode, and is not recognized by either my computer or iTunes. From the research that I have done, it appears to be a driver issue, but after uninstalling and reinstalling iTunes, attempting to manually search for the driver (which I located on my computer, but the computer would not recognize), and searching for the driver online ("access denied" response message appears), I am at a loss as to what to do. Can anyone help?
I retried the steps listed in HT1808; iTunes didn't open, and my computer replayed the "failed" connection tone. Is there a way to get around the "access denied" message that comes when I try to update the connection driver for the phone? When I attempt to find the driver online, I recieve that message, and when I attempt to search out the driver manually, I receive a message saying that the driver can't be found (while I have already located it through the regular file explorer.
-
HT1414 iphone not recognized in windows or itunes
iphone not recognized in windows or itunes
My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.
-
IPhone not recognized by iTunes any more
iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
ChrisRather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux -
IPhone not recognized by iTunes after update
I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.
Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man -
I just updated to iOS7 and an old appleid popped up. My old password is not recognized so I can't delete the account or turn off find my iphone. The old appleid is linked to an email I don't have anymore, and answers to my security ?'s aren't recognized. Is there any way I can reset my account to my new appleid? This has happened to every iphone and ipad in my family that has updated to iOS7.
Hi mabaker2,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Cheers,
- Judy -
I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??
Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day! -
HT201401 IPHONE NOT RECOGNIZED IN WINDOWS OR ITUNES
iphone isn't recognized in windows or itunes windows recognizes it as a digital camera that i do have but is not connected
iOS: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows -
I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
-
HT1923 i have installed the updated itunes but it is not recognizing my devices can anyone help
i have installed updated version of itunes but it is not recognizing my devices can anyone help
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
IPhone not recognized by car HDMI cable
I have an HDMI cable that plays my iphone in my car as well as charges it. Ever since the upgrade to iOS 5.1 I get the message that "iPhone does not recognize this."
Please help I paid a lot of money and it worked fine until the upgrade. What can I do??Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux -
TS1369 iPod not recognized in 'My Computer' and in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows. Does not show up.
Have you tried here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I have iPhone 4. I don't want to upgrade to iOS 7 because people have had issues with that. Is there a way I can just upgrade to iOS 6?
No, it is not possible. When upgrading the iOS on the phone, the only one you can install is the latest version, which for the iPhone 4 is iOS 7.0.4.
Maybe you are looking for
-
I have an HP OfficeJet Pro 8600. We frequently use it to send faxes directly from multiple software programs by choosing print and selecting the fax option from available printers. A number of times the fax machine has sent hundreds of copies of the
-
Hi, Normally in cisco WLC, we can create "local net user" , same user can able to access internet via captive portal authentication. Query is : can we use "password policy " which was there on the same screen under security tab : as the Possword p
-
my n96 used to go off and demand for a manual switching on.but after updating it to v30.00033 it does the same but now restarting by itself
-
I am wondering if you can get live wall papers for the iphone 4s, i down loaded app that said live wall papers but they didnt actually do any thing... I am looking for the ones that move and stuff...
-
Characteric change in SO and corresponding planned order in APO
Hello Experts, In a CDP enviornment i have a scenario where a characteristic value is changed in SO. The new values is visble in APO SO and the corresponding Planned order characteristic value is also changed with regenerative plan. Is there way wher