IPhone4's menu become black screen

I was synchronizing my iPhone with my PC, suddenly my iPhone’s menu became to black screen. Why was it happen???

Qaiser562004 wrote:
I drop my MacBook Pro from car when it was in my backpack, when I bring home it's open lettle bit work the cursor disappeared, and now when I turn on taking long time to stars after several minutes thinking screen goes black. Please help me to fix
No can do! You will need to take your MBP to your local AS or an AASP. Your MBP needs to be physically examined to confirm what is wrong w/it since your dropped it.
NOTE: Apple Care nor the standard warranty does not cover accidental damage. You will be responsible for the repair costs (which are usually more than the cost of the computer).
The good news:
If you have homeowners or rental coverage check w/them. Most policies cover accidental damage.
If you purchased your computer w/a credit card, check w/them also. You just may be covered.
When your Mac takes a fall

Similar Messages

HT2305 my iphone4 is on a black screen and shows the plug in and itunes on the screen. it updated to ios7.0.4 and it wont do anything. what do i do? my lock button doesnt work either.

What should i do?

Make an appointment at an Apple store, 'cause you won't be able to use recovery mode to restore your phone, with a broken sleep/wake button. They will offer you an out of warranty replacement, cost is US $149.

Menu from After Effects to Encore has a black screen in between

I created a menu in Encore that I sent to After Effects to animate.
All is good except when I import the After Effects animated menu to Encore to link to the Encore menu a black screen appears.
How can I achieve a seamless transition?
I hope someone there knows the answer as it is driving me bonkers.
Thanks

...problem is, this error occurs when I have ONLY After Effects open. No other applications. I even shut down AE before using PP.
I could see how if there was slow import speed or freezing/crashing that this would be a processing or memory issue. I even have a processor/RAM monitor widget that doesn't show a lot going on during the composition importing/copy&pasting.
But in the process, I either get:
- a new premiere project (via dynamic link) that's blank
- a composition that will import but not open in a timeline
- copied layers from AE that are basically blank ("media disconnected" even though the media works in AE)
I'm going to take a look at a few things once I get back to my PC. Maybe I don't have some settings right.
Thanks for your help, Dave.
Anyone else have any ideas?

Near Dead Ipod - Only shows black screen with apple logo and sick face ipod

I would be very grateful for any help.
I bought my 60GB ipod in the summer of 2005, whatever generation that makes it. Until recently it's been a little glitchy - sometimes the screen would appear to be functioning normally, but songs would not play. For example track 1 would look like it was about to play, then skip to track 2, then 3, and so forth. I had to force restart it regularly.
Today I connected my ipod to my macbook and itunes appeared to start (bounced in the dashboard) then failed to launch. The ipod screen looked as though it was connected (flashing red sign) but did not mount on screen. I tried to force quit itunes, but that didn't work and the computer froze. I did a force restart of the computer with the ipod plugged in, and it took very long to restart. The whole time, the ipod screen continued to flash the red sign. I unplugged the ipod and force restarted it.
Now, when I press menu, the black screen comes up with the apple logo, then periodically switches to a screen with an ipod with a sick face and "www.apple.com/support/ipod listed under it. I can hear a clicking sound when I hold it up to my ear.
I've got 40 gigs of music on it and I'd very much like to get that off since much of it is not backed up. Am I screwed?
C7

Likely a hard drive failure
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Black screen on apple tv 2 after update

I tried to update my apple tv 2. After 7/3-2012.
It become black screen after updated.
Is there somebody huh have a solution?

It works again. just need to have unplug the power cable for whil.

Bug Report : with iOS 5.1 when a call failed and we choose call again, the screen of iPhone4s becomes black (until touch Apple button)

I have this bug when my call don't reach my receiver. iPhone offers choice to left the call or retry it. If I retry it, the screen is black but the call continues and I can talk with my receiver. I must click on Apple button to deblock the black screen and after i can close the call. This bug appears since the upgrade to iOS 5.1.

There is no Apple button.
There is a home button, power button, mute switch and volume up/down buttons.
Which of those are you actually pressing?

Some photos uploaded from iPhone4 becomes black on iPhoto

When I upload my pictures from my iPhone4, several vertical profile photos become black. They look fine on my iPhone and when I email them from my iPhone and save them on my Mac they look normal, but if I drag them into iPhoto (even under a different name), they become black again =S I tried deleting the photo and re-uploading, still the same...

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row! What should I do?

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row!
What should I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

In my Macbook Pro, on a few occassions, the apple menu bar blacks out. its displayed as a negative image. The desktop wallpaper get greyed out and i get a blank screen as wallpaper. No idea why this happens. I reset the system and issue gets resolved.

In my Macbook Pro, on a few occassions, the apple menu bar blacks out. its displayed as a negative image. The desktop wallpaper get greyed out and i get a blank screen as wallpaper. No idea why this happens. I reset the system and issue gets resolved.

AshwinVC wrote:
I reset the system and issue gets resolved.
How?

After recent upadte to firefox 9.0 beta 5 the screen becomes black for most part. Its like the pages and everything is working perfectly but it becomes black and flickers a lot.

I m using win 7 home premium 64 bit edition. Yesterday night i updated the firefox to the latest 8.0.1 version and as soon as I open the window parts of the screen becomes black and starts flickering a lot. Can use everything on my laptop except browsers.Cant use it anyhow and also my internet explorer stops working when i try to download anything.

- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G, $99 for the other 4Gs, $99 for the 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
Sometime it takes a little while for the water to damage the iPod.

HT1414 Could someone plizzzz tell me...I have an iphone4 32G, the problem is a complete black screen I'm unable to reboot it doesn't get picked up by itunes Pc, direct wall socket charging nothing it is got me.. i have tried everything to no avail.

I have an iphone4 32G, the problem is a complete black screen, I'm unable to reboot it doesn't get picked up by itunes Pc, direct wall socket charging nothing happens so it is got me beat?.. i have tried everything but no hope, Has anyone else had this problem? is there a solution, besides having to pay $199 for hardware replacemente... thank you to anyone with info...

bellaluna59 wrote:
So let me get this straight if I pay them [Apple Store] $149
they will replace my device? Is that correct?
Assuming it is in one piece and otherwise meets the conditions for an Out of Warranty replacement, yes.
Conditions are:
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.

MacBook Pro Retina Black Screens and Becomes Unresponsive

I've been having issues with my laptop where all of a sudden it would black screen and become unresponsive. Checking the console messages I see a lot of records referring to "AppleVTD: waiting space". This seems to be a reoccuring problem. I've already repaired my disk once and now it's happening again, I've ran the disk utility and it is telling me that my hard drive needs repairs again.
Here is an extract from the console messages from today:
Jan 7 19:49:54 Svetlanas-MacBook-Pro.local WindowServer[112]: Created shield window 0x2cee for display 0x042803c0
Jan 7 19:49:54 Svetlanas-MacBook-Pro.local WindowServer[112]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x0(0)
Jan 7 19:49:54 Svetlanas-MacBook-Pro com.apple.launchd.peruser.502[163] (com.apple.CalendarAgent[33777]): Exited: Killed: 9
Jan 7 19:49:54 Svetlanas-MacBook-Pro com.apple.launchd[1] (com.apple.xpcd.F6010000-0000-0000-0000-000000000000[32956]): Exited: Killed: 9
Jan 7 19:49:54 Svetlanas-MacBook-Pro kernel[0]: memorystatus_thread: idle exiting pid 33777 [CalendarAgent]
Jan 7 19:49:54 Svetlanas-MacBook-Pro kernel[0]: memorystatus_thread: idle exiting pid 32956 [xpcd]
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 --- last message repeated 1 time ---
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (256)
Jan 7 19:49:57 Svetlanas-MacBook-Pro kernel[0]: AppleVTD: waiting space (73)
I got about a hundred lines within that same error within that second
Witin the next 2 minutes I was able to reboot and it is running, for now. I'll be doing another round of disk repair, but this isn't sustainable. Can anybody elp me in identifying the root cause of these issues?
Thanks in advance,
Svetlana

I've been having the same problem... literally hundreds of lines that look like this:
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
3/7/13 3:10:07.000 PM kernel[0]: AppleVTD: waiting space (1601)
and then my entire system freezes. This has been happening at least once daily, and it's killing my productivity.
Have you figured out what was going on?
And, are you running any virtualization software, like Parallels?
Anyone out there know what's going on? I'm pretty desperate here...
Thanks so much!
Brian

I tried to restore from 4.2.1 to 4.3.3 through iTunes my iphone4 was on state after restore it gave error 3194 and my phone got black screen its not getting on what to do to turn on it

I tried to restore from 4.2.1 to 4.3.3 through iTunes my iphone4 was on state after restore it gave error 3194 and my phone got black screen its not getting on what to do to turn on it

http://support.apple.com/kb/TS3694#error3194

Firefox is opening to a black screen and I can not access any menu options to reset it. Can I reset it from the application on my desktop?

I am using Windows 7 and have never had a problem with Firefox. When I tried to open yesterday, after using all day, opened to black screen (grey panel across top of screen). I shut computer down and restarted it and is still not working. If I uninstall will I loose bookmarks and other saved information?

hello ginapal, other users with this problem all had an embedded intel hd2000/3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

I have iphoto previously installed. running but when i have synced my iphone4 the iphoto app. cant be launched anymore. a black screen with the hourglass running till it quits automatically. What should be the problem???o

i have iphoto previously installed. running but when i have synced my iphone4 the iphoto app. cant be launched anymore. a black screen with the hourglass running till it quits automatically. What should be the problem???

Try the two fixes below in order as needed:
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your HD/User/Home/() Library/Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your HD/User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Click to view full size
OT

IPhone4's menu become black screen

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