Iplanet web server 7 -how to get more information when a certificate is untrusted ?

Hi
When a client tries to access to iplanet 7.0.15, we only get a line in the errors log with a simple error., for instance SSL_ERROR_UNKOWN_CA_ALERT...
We would like to know if it is possible to configure iplanet to get more information about this request..
iPLANET is receiving requests from a lot of clients and sometime it is difficult to identify the source of a error without more information..
We would like have similar information that access log shows when certificate is valid
We get the same information with log-level = info or finest..
Thanks
Uge

Hi Uge,
Setting the iPlanet Web Server log level to 'finest' will give you more information, but it is very verbose, and you still might not get the information you are looking for. You might want to try 'fine' or 'finer' first to see if either of those gives you the information you need.
With regards to the above error, SSL_ERROR_UNKOWN_CA_ALERT, this means that the client presented a certificate in the SSL handshake that was signed by a CA that the Web Server doesn't have in it's certificate database. In order to ensure the Web Server is kept upto date with the latest set of public CA certificates, I would recommend you upgrade to the latest version.
If you know that the certificates the clients are using are from an internal CA, you need to ensure the Root CA Certificate from that internal CA is installed in the Web Servers certificate database as a trusted certificate.
regards
Tracey

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Here is the truss output (last few lines before the application hungs...
/14:    2516.1065        0.0000 time()                                          = 1428330724
/49:    2516.1382        0.0001 pollsys(0xFFFFFFFF71E3FB40, 1, 0xFFFFFFFF71E3FA80, 0x00000000) = 0
/49:    2516.1386        0.0000 lwp_sigmask(SIG_SETMASK, 0xFFBFFEFF, 0x0000FFF7) = 0xFFBFFEFF [0x0000FFFF]
/49:    2516.1389        0.0000 lwp_kill(66, SIG#0)                             Err#3 ESRCH
/49:    2516.1412        0.0022 munmap(0xFFFFFFFF70D00000, 262144)              = 0
/49:    2516.1413        0.0000 lwp_exit()
/39:    2516.1553        0.0000 pollsys(0xFFFFFFFF7283FB40, 1, 0xFFFFFFFF7283FA80, 0x00000000) = 0
/39:    2516.1557        0.0000 lwp_sigmask(SIG_SETMASK, 0xFFBFFEFF, 0x0000FFF7) = 0xFFBFFEFF [0x0000FFFF]
/39:    2516.1559        0.0000 lwp_kill(75, SIG#0)                             Err#3 ESRCH
/39:    2516.1561        0.0001 munmap(0xFFFFFFFF70400000, 262144)              = 0
/39:    2516.1562        0.0000 lwp_exit()
/25:    2516.1614        0.0000 lwp_park(0xFFFFFFFF73CFBA90, 0)                 Err#62 ETIME
/16:    2516.1671        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/35:    2516.2558        0.0000 lwp_park(0xFFFFFFFF72EFBA90, 0)                 Err#62 ETIME
/16:    2516.2673        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/16:    2516.3675        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/36:    2516.4317        0.0000 lwp_park(0xFFFFFFFF72CFBE60, 0)                 Err#62 ETIME
/15:    2516.4505        0.0000 lwp_park(0xFFFFFFFF7613F9D0, 0)                 Err#62 ETIME
/16:    2516.4677        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/16:    2516.5679        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/27:    2516.6533        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF7383FD20, 0x00000000) = 0
/16:    2516.6681        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/1:     2516.7105        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF7FFFA6A0, 0x00000000) = 0
/16:    2516.7684        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/34:    2516.8137        0.0000 lwp_park(0xFFFFFFFF730FBA70, 0)                 Err#62 ETIME
/16:    2516.8685        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/16:    2516.9686        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/16:    2517.0688        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/14:    2517.1057        0.0001 pollsys(0x00000000, 0, 0xFFFFFFFF744FBDA0, 0x00000000) = 0
/14:    2517.1061        0.0000 time()                                          = 1428330725
/25:    2517.1618        0.0000 lwp_park(0xFFFFFFFF73CFBA90, 0)                 Err#62 ETIME
/16:    2517.1691        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/35:    2517.2561        0.0000 lwp_park(0xFFFFFFFF72EFBA90, 0)                 Err#62 ETIME
/16:    2517.2693        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/16:    2517.3695        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/36:    lwp_park(0xFFFFFFFF72CFBE60, 0) (sleeping...)
/15:    lwp_park(0xFFFFFFFF7613F9D0, 0) (sleeping...)
/16:    2517.4696        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/54:    2517.5362        0.0000 pollsys(0xFFFFFFFF7193FB40, 1, 0xFFFFFFFF7193FA80, 0x00000000) = 0
/54:    2517.5364        0.0000 lwp_sigmask(SIG_SETMASK, 0xFFBFFEFF, 0x0000FFF7) = 0xFFBFFEFF [0x0000FFFF]
/54:    2517.5367        0.0000 lwp_kill(53, SIG#0)                             Err#3 ESRCH
/54:    2517.5368        0.0001 munmap(0xFFFFFFFF71A00000, 262144)              = 0
/54:    2517.5369        0.0000 lwp_exit()
/16:    2517.5697        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/27:    pollsys(0x00000000, 0, 0xFFFFFFFF7383FD20, 0x00000000) (sleeping...)
/16:    2517.6699        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/1:     2517.7106        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF7FFFA6A0, 0x00000000) = 0
/1:     2517.7111        0.0001 close(26)                                       = 0
/1:     2517.7113        0.0000 write(24, " 8", 1)                              = 1
/1:     2517.7115        0.0000 close(23)                                       = 0
/1:     2517.7116        0.0000 close(24)                                       = 0
/1:     2517.7118        0.0000 lwp_unpark(25)                                  = 0
/25:    2517.7118        0.0000 lwp_park(0xFFFFFFFF73CFBA90, 0)                 = 0
/1:     2517.7120        0.0000 lwp_unpark(35)                                  = 0
/35:    2517.7120        0.0000 lwp_park(0xFFFFFFFF72EFBA90, 0)                 = 0
/25:    2517.7121        0.0000 lwp_sigmask(SIG_SETMASK, 0xFFBFFEFF, 0x0000FFF7) = 0xFFBFFEFF [0x0000FFFF]
/25:    2517.7122        0.0000 lwp_kill(61, SIG#0)                             Err#3 ESRCH
/35:    2517.7123        0.0000 lwp_sigmask(SIG_SETMASK, 0xFFBFFEFF, 0x0000FFF7) = 0xFFBFFEFF [0x0000FFFF]
/25:    2517.7124        0.0001 munmap(0xFFFFFFFF71200000, 262144)              = 0
/25:    2517.7125        0.0000 lwp_exit()
/1:     2517.7126        0.0000 lwp_wait(25, 0xFFFFFFFF7FFFA47C)                = 0
/35:    2517.7127        0.0000 lwp_kill(52, SIG#0)                             Err#3 ESRCH
/35:    2517.7128        0.0001 munmap(0xFFFFFFFF71B00000, 262144)              = 0
/35:    2517.7129        0.0000 lwp_unpark(1)                                   = 0
/1:     2517.7129        0.0000 lwp_park(0x00000000, 0)                         = 0
/35:    2517.7130        0.0000 lwp_exit()
/1:     2517.7132        0.0000 lwp_wait(35, 0xFFFFFFFF7FFFA47C)                = 0
/1:     2517.7134        0.0000 close(13)                                       = 0
/16:    2517.7700        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/34:    2517.8141        0.0000 lwp_park(0xFFFFFFFF730FBA70, 0)                 Err#62 ETIME
/16:    2517.8702        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/16:    2517.9704        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/22:    2517.9743        0.0001 pollsys(0xFFFFFFFF73F3FA98, 1, 0xFFFFFFFF73F3F9D0, 0x00000000) = 0
/16:    2518.0706        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF742FBDD0, 0x00000000) = 0
/14:    2518.1063        0.0000 pollsys(0x00000000, 0, 0xFFFFFFFF744FBDA0, 0x00000000) = 0
/14:    2518.1073        0.0000 time()                                          = 1428330726
/1:     2518.1082        0.0000 lseek(1, 0, SEEK_CUR)                           = 0
/1:     2518.1083        0.0000 lseek(2, 0, SEEK_CUR)                           = 4128
/1:     2518.1085        0.0000 lseek(2, 0, SEEK_CUR)                           = 4128
/1:     2518.1093        0.0000 lseek(1, 0, SEEK_CUR)                           = 0
/1:     2518.1094        0.0000 lseek(2, 0, SEEK_CUR)                           = 4128
/1:     2518.1095        0.0000 lseek(2, 0, SEEK_CUR)                           = 4128
/1:     2518.1102        0.0000 _exit(0)

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regards
T.Raghulan
[email protected]

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Hi,
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should plan to upgrade to a supported version like 6.1.
Thanks
Manish

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I hope to avoid to need to trace the actual network for the messages...
any help much appreciated !
Regards,
Ronald
Edited by: Ronald on Jun 29, 2010 11:24 AM Added RWB info

Thanks for your reply.
I am glad you support my diagnosis.
however, since it is an unknown party calling the web service,
my main question is how I can get more information on that source message.
is there any trace which dumps that message content before it is being passed to and parsed by the soap adapter ??
I have no clue who is sending this request, so I cannot ask them to investigate.
Edited by: BW teamlid on Jun 29, 2010 4:00 PM rephrase

Iplanet web server 6.0 ACL question

Hi,
I am using ACLs to protect some of my URLs in iplanet web server 6.0.
I am getting one problem. Its not a problem actually but would like to know how to avoid authenticating the users 2 times.
In my ACL file, when ever I create an entry for a path, I am getting the following by default.
authenticate (user,group) {
database = "default";
method = "basic";
My entry is like this with the above lines.
acl "path=/www/develop/itsecurity/admin";
authenticate (user,group) {
database = "default";
method = "basic";
allow absolute (all)
(user = "modadmin");
allow absolute (all)
(user = "itsecadm");
deny (all)
(user = "anyone");
Now if the entry is like this with
authenticate (user,group) {
database = "default";
method = "basic";
after the first line, then whenever that particulaar user "itsecadm" tries to access the URL, he gets userid and password dialogue box. After entring into the page, if he tries to access or click any other link, it is asking the userid and password again.If he gives this second time, next time onwards it is not asking userid and password.
But When I remove the lines
authenticate (user,group) {
database = "default";
method = "basic";
from the file for that particular entry, it is not asking 2nd time userid/password.
Could you please tel me why this happening. Why this entry is created whenever I am adding a new one into ACL file?
Is any one facing the similar problem with iplanet web server 6.0 ACL files?
Thanks & Regards
Murthy

Hi,
Thank you for your suggestion. I have tried with your option also. Still I am getting the second time userid/password dialogue box.
Is there any other solution to avoid the second time user authentication dialogue box?
Do you want to see the ACL file?
Thanks & Regards,
Murthy

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