Ipod not detected by computer or itunes

Hi all,
I have two older ipod classics (from before they were called classic!), the are suddenly no longer findable on any of my computers. One is a 30gig, and easily 5 years old. The other is an 80 gig that is probably 4 years. Both play thru stereo and car radio with no problems, and can take a charge thru a USB cord. My 180 gig (about 2 years old), is still recognized by computers, as are an original! shuffle and and elderly 4 gig nano. The primary computer is an iMac, OS X 10.6.4 (reloading snow leopard, but thats another story), iTunes 10.4. However, I've also tried to connect these to a Macbook OS 10.6.7 and a Macbook Pro 10.6.7, both less than a year old, as well as a 4 year old macbook running 10.5.8 and iTunes 10.1.1. I've tried several usb cords, and no joy there. These computers all see the 180 gig, as well as the shuffle and nano, but not the other two. Any suggestions?
Thanks,
Zeph

I think the trouble-shooting you describe has ruled out a bad USB docking cable, and a problem on the USB port. And since it previously worked with this computer, it's not some incompatibility with software or hardware. Even if there was a software (OS or iTunes) related problem, the shuffle should still charge when connected.
So, if it's not software, the docking cable, or the USB port, the cause is probably a problem on the shuffle (such as the logic board or battery). Since it is less than one-year from purchase date, you should have it checked under warranty. If you have an Apple Store nearby, you can make a reservation at the Genius Bar on the store's web page
https://www.apple.com/retail/
and take it there. Otherwise, you can contact Apple's tech support using the Contact Us link at the bottom right corner of this web page.

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I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
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i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

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I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not detected by computer or itunes

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