Ipod shows folder w/ ! and computer wont recognize

sorry if this has been posted on before... I checked the first 5 pages and didn't see anything,
My ipod shows the folder and I followed all of the trouble ideas on the web site but none worked. Even in disk mode the computer did not recognize it. I have no access to my music and my ipod is making wierd sounds through the actual evice, not the head phones.
HELP!!! I have no idea what is wrong and the website has no information on this problem!
p.s. i went to an apple store for help and they told me to schedule an appointment online to bring it in to the store...i have looked for hours and cant find a way to do this. i think they were lying to me.

Chelsea,
Try the steps here.
Your Windows PC doesn't recognize iPod
However, from what you describe, it sounds like the iPod requires service.
iPod Service Request.
Btw, just a friendly heads up. You may want to change the wording of your computer profile before the Mods see it.

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