IPod will restore sometimes, but still cannot be synced
On Friday, I downloaded the latest version of iTunes, agreed to the new terms, tried to sync my iPod, but then my iPod went screwy. Every time I touched "Menu," the "Do not disconnect" screen would come up so that there was no way for me to control the iPod. I restored it, and now it won't show up on iTunes. I've tried the 5 Rs, and I still can't sync it. on the rare occasion that my iPod is detected, I get one of two windows telling me it's either in recovery mode or it's corrupted and it needs to be restored AGAIN. Another window says to wait for the restoration to finish and that the iPod will appear in iTunes, but it never has. I don't know how many times I've restored it! I don't know what to do.
You should install iTunes 7.6 back. Uninstall 7.7 and download the 7.6 from herehttp://files3.download3000.com/download/f929e83a52d28f065f4a408beb691940/1/49662 /iTunesSetup.exe
Similar Messages
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iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service. -
my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out
The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not working, please help me...
If you are unable to get the iPod into Disk Mode to try and restore it, it's a very good indication, as mentioned in the article, that the iPod's hard drive is damaged and in need of replacement either by Apple or a third party repair company.
B-rock -
HT4113 My Ipad is disable.Now connected to I tune. But still cannot reconginsed it. Need help.
I am out of my place now. Due to some error, I used different pass code. Now my Ipad is disable. I manage to connect to I tune. But still cannot recongibse the Ipad.
Need help to restore the I pad .
ThanksiOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I switched on home sharing on My computer And on appleTV, but still cannot Control AppleTV with My ipad
Hi Wikowiko!
If you want to be able to control your Apple TV through your iPad, you will want to download a free app from Apple called Remote. An article we have published online can help you understand more of the features of the Remote app, and can be found here:
About Remote app for iPhone, iPad, and iPod touch
http://support.apple.com/kb/ht1947
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
hi , i forget my question and answer for my apple id , and i try to restore it but i cannot , can you help me with that thanks
You will have to try to recover the password or contact Apple for help.
https://iforgot.apple.com/
IF you still cannot recover it, contact Apple according to the instructions here.
Apple ID: Contacting Apple for help with Apple ID account security - Apple Support -
I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!
The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying. -
I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.
You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps. -
I have two iPhones, one is a 4s and the other is a 3g. I have not used my 3g in some time now. I recently restored it but I cannot use it without a sim card, it says i have to "activate it." I cannot place my iPhone 4s sim card in it (too small), and i do not want to get a new contract or sim card for an iPhone that i do not ues very much.
Thanks for your help, but i cannot borrow a noral sim card now, my family has all up graded to iPhone 4s's, i have done this before, but one of my family had the same type of iphone so i could use theirs. Now i am the only one who still holds on to their old phone... I am not sure about buying an adapter...
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Want to playback archived webcast recorded using Cisco webex recording. Downloaded Cisco webex meeting software from apple download page but still cannot play recording
You will probably find better support about the features of the Webex app on their support page here: http://www.webex.com/products/web-conferencing/mobile-iphone-ipad-faq.html
Doesn;t look like it's listed as a feature of the iPad app. -
My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help
I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11. -
My ipad has completley frozen, I've restored it, but still nothing, any ideas ?
I think that maybe Gail is thinking about using a computer since there is no mouse to use with an iPad
What you describe is pretty typical of system sounds being muted, with the exception of the fact that you still have sound in FB videos, but take a look at this anyway. System sounds and screen lock use the same pair of settings. When one uses the side switch, the other is controlled with a software switch.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the control center if you are running iOS 7. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.
If you are running iOS 5 or iOS 6, the system sound control is in the task bar at the bottom. Double tap the home button and swipe all the way to the right in the task bar to get to the speaker icon on the left side. Tap on that and the sounds will return.
If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085 -
Hi all, I have upgraded to 10.6.8 Snow leopard on my Mac Pro but still cannot connect to App store. I want to connect to upgrade to Mountain Lion but ony get the message "you are not connected to App store" or "Check your internet connections, error -52". My internet is working OK for everything else.Any advice?
Then I will have to assume a faulty installation.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Mac OS X 10.6.8 Update Combo v1.1. -
I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.
I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.
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