IronPort Outlook Plugin 7.2 SCCM Silent Install

I followed the instructions from the adminiguide to create an .iss file and create an application package/advertisement in SCCM. I used the command line from the guide and get the error ResultCode=-3. When I run the command line locally it is successful, however when deploying through SCCM it always returns ResultCode=-3. The following is the command line I used to install.
CiscoEmailSecurity-7-2-0-039.exe /s /v /qn /f1"setup.iss" /f2"C:\ironport.log"

Hi Terrell,
I just found a resolution to this last week. You can get an msi installation by using
CiscoEmailSecurity-7-2-0-039.exe /a
then go through the setup to extract the files to a selected location. It should extract an .msi installer, and two folders called CommonAppData and program files. You will need all three of these in the same directory.
After getting the msi, you can just install using
msiexec.exe /i "msiname.msi" /qn
for a silent install. I still had to use an msi editor (installshield) to create a transform to remove two custom actions that were causing errors during the msi installtion: CheckLanguageUpdaterResult and CheckUpdateFeaturesResult. The application still installed correctly before removing those errors, I just needed to remove them so SCCM would not report a failed installation.
I was suprised though that it wasn't noted in thier documentation that you could obtain an msi installation using the /a switch, it is just something that you would have to know is available in some installshield installations.

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Ironport Outlook Plugin Reply Encrypted Email

I would like to clarify whether Ironport Outlook plugins can (with flag mode) reply a "reply-message" originated from external CRES user.
Here is a situation:-
1. Corp User A compose an encrypted email to external user B
2. External user B receive this encrypted message and external user B open the HTML file with his/her CRES credentail
3. External user B reply same message via CRES cloud service
4. Corp User A receive the "reply-message" originated from external user B in outlook program
Please advise whether Corp User A can reply this "reply-message" or not with flap mode.

Ok thank you. Wasn't sure because prior to the plugin we just used words or tags in the subject, which obviously did not require a password to send an encrypted e-mail. Therefore we were confused because we thought a password was required only to read an encrypted e-mail, not send one.

Silient Uninstall Cisco Ironport Outlook Plugin

Basically need to uninstall 7-2-7.3 versions of the outlook plugin silently on hundreds of machines.
Basically the opposite of:
Cisco Ironport Email Security Plug-in.exe /exenoui /qu UseCustomConfig=\\server\shared\config\
I have tried different variations with no luck.

I found my answer. Pretty simple, could have been easier.
msiexec /x {GUID} /q
the GUID or Product ID, I was able to find using SCCM. Each version of the plugin is a different GUID. I used a script to se the right uninstalled line fore which version is installed.

IronPort Outlook Plugin 7.2 Deployment

I have followed the SCCM deployment steps as well as tried other methods. I can not get the plugin to deploy without returning a ResultCode=-3 unless it is delployed to run as user, and they must have admin rights. Even usign run with administrative rights, only whn user is logged in it fails. Below is the command I'm currently trying through SCCM with no luck as well.
CiscoEmailSecurity_7-2-0-039.exe /s /v /qn /f1"%cd%\custom.iss" /f2"C:\CESSetup.log"

Hello Steve,
There have been some issues with SCCM deployment and certain versions of Windows. As such, it may be best to open a Service Request. This should allow the Cisco IronPort Customer Support team to gain specifics about your installation and envorionment. This can be done by clicking on the 'Open Service Request for thread' link, listed under the Actions menu on this page.
Regards,
-Jerry

Adobe Pro X silent install issue SCCM - Error Code 1602

Hi guys,
I've looked through some of the forums but was wondering if you could help out with an issue I'm having with Adobe Pro X silents installs on Windows 7 64bit machines though SCCM.
I have tested the install on my machine and its works fine so I know the packages are ok for both Adobe Pro and also the Design Standard package I created using the Deployment Tools. Although I did uninstall Adobe Pro 9 on my machine before running the package. Adobe Pro when run manually asked for Outlook and Internet Explorer to be closed down before it would install, but on the silent install it just fails. Is there any way to get round this issue?
The error message in SCCM on the machine in question in SCCM is
The program for advertisement "NWK20030" failed ("NWK00011" - "Adobe_Pro_X"). A failure exit code of 1602 was returned.
User context: NT AUTHORITY\SYSTEM
Possible cause: Systems Management Server (SMS) determines status for each program it executes. If SMS cannot find or correlate any installation status Management Information Format (MIF) files for the program, it uses the program's exit code to determine status. An exit code of 1602 is considered a failure.
Solution: For more information on the exit code, refer to the documentation for the program you are distributing.
The packages is rolled out to the users rather that the machines and we ideally need to keep it this way due to the set up we have. On the machine it hasnt been installed and just comes up with the 1602 error message. I will try some other machines / user accounts but I believe the same issues will come up.
Is there anything I could try to resolve this issue? I have tried a great deal of things but maybe I need a fresh mind and its a little fried!!
Thanks for your help in advance peeps...
Lara

Is this an MSI error or Acrobat error? Post a log.
Also, Per-user installs are not supported.
http://support.adminarsenal.com/entries/20468378-Error-1602-from-Adobe-causes-confusion-wi th-Windows-Installer-1602-originally-titled-How-does-a-user

Unattended/silent install "oracle outlook email integration on demand"

I am looking for how to create sms package for "oracle outlook email integration on demand" (unattended/silent/ install from command line setup.exe /s /v"/qb"????? no luck

Please post this question on the CRM On Demand Integration Development forum.

I used to beable to push firefox with sccm using setup.exe from the command line , this no longer works i want to be able to have a silent install run for all,

In the past I have always created a deployment with sccm and installed firefox.exe with the /s switch from the command line what is the new switch for silent installation ?

hello, have you tried it with the full installers that are available at https://www.mozilla.org/firefox/all yet?

Silent install of Photoshop Elements 10 via SCCM fails

Hi all, hoping someone can help. I'm trying to push out deployment of Adobe Photoshop Elements 10 via SCCM. From Adobe's site I found details on adding an XML file to preconfigure various default settings and perform a silent install. I can push out
the package to my test PC's cache folder no problem, but the advertisement fails with "Failed (bad environment)" message ID 10003. The system cannot find the file specified."
However, I can install the program manually, running the same code from the command line. So, on my test PC, if I go to c:\windows\system32\cache\(package) from the command line, I can type the following "start /wait Setup.exe /UL1033 /V"SERIALNUMBER=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx"
(as per Adobe's instructions) and Photoshop Elements 10 will silently install just fine.
I've read elsewhere that SCCM can have issues with server paths and making use of the %~dp0 variable but I'm unsure if that applies here. In SCCM, in the program properties for PE10, the drive mode is set to "Runs with UNC name." I tried changing to 'requires
drive letter" but it still failed. I'm guessing I'm dealing with some sort of environment issue but I'm stuck as to how to fix. Any suggestions?
Thanks in advance,
Sir_Timbit

I used "start /wait" as that was what was listed on Adobe's silent install instructions at http://helpx.adobe.com/photoshop-elements/kb/silent-install-instructions-photoshop-elements-1.html
Again, it installs fine manually, *if* I point a command prompt to c:\windows\system32\ccm\cache\(cache folder)\ and run the start /wait setup.exe line below. But through SCCM, the advertisement report shows:
Message ID:10003. Failed (bad environment)
An error occurred while preparing to run the program for advertisement "ABC20074" ("ABC00041" - "Install Photoshop Elements 10"). The operating system reported error -2147024894: The system cannot find the file specified. Additional program properties: Command
line: start /wait Setup.exe /UL1033 /V"SERIALNUMBER=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" Working directory: Drive letter (? = any): Possible cause: This message most commonly occurs when the program's command-line executable file could not be found, when a required
drive letter connection to a distribution point could not be established, or when the program is configured to use the SMS Software Installation Account but the account is not specified, could not be found, or does not have the appropriate permissions. Solution:
Check each of the items listed above.
Execmgr.log on the client shows the following:
<![LOG[Successfully selected content location C:\WINDOWS\system32\CCM\Cache\ABC00041.1.System]LOG]!><time="12:01:25.056+360" date="08-13-2012" component="execmgr" context="" type="1" thread="3860" file="executioncontext.cpp:1703">
<![LOG[GetFileVersionInfoSize failed for file C:\WINDOWS\system32\CCM\Cache\ABC00041.1.System\start, error 1812]LOG]!><time="12:01:25.071+360" date="08-13-2012" component="execmgr" context="" type="2" thread="3860" file="executioncontext.cpp:119">
<![LOG[Executing program as a script]LOG]!><time="12:01:25.071+360" date="08-13-2012" component="execmgr" context="" type="1" thread="3860" file="executionengine.cpp:103">
<![LOG[Invalid executable file start]LOG]!><time="12:01:25.071+360" date="08-13-2012" component="execmgr" context="" type="3" thread="3860" file="scriptexecution.cpp:511">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramBadEnvironmentEvent
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   ClientID = "GUID:8892F324-A104-4E4B-A3A1-0F2571233B59";
   CommandLine = "start /wait Setup.exe /UL1033 /V\"SERIALNUMBER=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx\"";
   DateTime = "20120813180125.087000+000";
   DriveLetter = "";
   MachineName = "PCAB31";
   PackageName = "ABC00041";
   ProcessID = 268;
   ProgramName = "Install Photoshop Elements 10";
   SiteCode = "ABC";
   ThreadID = 3860;
   Win32ErrorCode = 2147942402;
   WorkingDirectory = "";
]LOG]!><time="12:01:25.087+360" date="08-13-2012" component="execmgr" context="" type="1" thread="3860" file="event.cpp:525">
<![LOG[Raised Program Bad Environment Event for Ad:ABC20074, Package:ABC00041, Program: Install Photoshop Elements 10]LOG]!><time="12:01:25.087+360" date="08-13-2012" component="execmgr" context="" type="1" thread="3860" file="executioncontext.cpp:739">
<![LOG[EnterRsRuningState failed to run script start /wait Setup.exe /UL1033 /V"SERIALNUMBER=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" 0x80009106]LOG]!><time="12:01:25.087+360" date="08-13-2012" component="execmgr" context="" type="2" thread="3860" file="executionrequest.cpp:3318">
<![LOG[Fatal error 0x80009106 enountered for program Install Photoshop Elements 10. This program will not retry.]LOG]!><time="12:01:25.165+360" date="08-13-2012" component="execmgr" context="" type="1" thread="3860" file="executionrequest.cpp:3477">
<![LOG[CreateMandatoryRequestRecursively Install Photoshop Elements 10 failed at EvaluateRequestForExecution]LOG]!><time="12:01:25.227+360" date="08-13-2012" component="execmgr" context="" type="2" thread="3860" file="execreqmgr.cpp:3765">
<![LOG[Policy is updated for Program: Install Photoshop Elements 10, Package: ABC00041, Advert: ABC20074]LOG]!><time="12:01:25.243+360" date="08-13-2012" component="execmgr" context="" type="1" thread="3968" file="execreqmgr.cpp:6711">
Thanks in advance for any help you can provide,
Sir_timbit

Silent Install Adds IE Plugin even when disabled

I'm trying to do a silent install of the JRE 1.4.0 & even when I disable the IE plugin option, it still gets installed when running from the script. Here's my .iss file:
[InstallShield Silent]
Version=v6.00.000
File=Response File
[File Transfer]
OverwrittenReadOnly=NoToAll
[{7CF31609-270B-11D6-9445-000102308676}-DlgOrder]
Dlg0={7CF31609-270B-11D6-9445-000102308676}-SdWelcome-0
Count=4
Dlg1={7CF31609-270B-11D6-9445-000102308676}-SdLicense-0
Dlg2={7CF31609-270B-11D6-9445-000102308676}-SdAskDestPath-0
Dlg3={7CF31609-270B-11D6-9445-000102308676}-SdAskOptions-0
[{7CF31609-270B-11D6-9445-000102308676}-SdWelcome-0]
Result=1
[{7CF31609-270B-11D6-9445-000102308676}-SdLicense-0]
Result=1
[{7CF31609-270B-11D6-9445-000102308676}-SdAskDestPath-0]
szDir=C:\Program Files\Java\j2re1.4.0_01
Result=1
[{7CF31609-270B-11D6-9445-000102308676}-SdAskOptions-0]
Component-type=string
Component-count=0
Result=1
[Application]
Name=Java 2 Runtime Environment, SE v1.4.0_01
Version=1.4.0_01
Company=JavaSoft
Lang=0009
the "SdAskOptions" section with a component count of 0 should skip the IE plugin option, but it's not.
The interesting thing is that when I did the manual install to generate this script, the plugin was not installed...it behaves differently when I run the install from the generated script!
Does anyone know what's wrong here?
Thanks,
Dan.

Hi,
look at this thread:
http://forum.java.sun.com/thread.jsp?forum=14&thread=268807
I had the same problems with the silent installation of JRE 1.4.0_01 on Windows XP. The only chance to correct the unwanted Plug-In activation in IE is to modify the registry.
With the following commands you can patch the registry after the silent install:
REG DELETE "HKLM\Software\JavaSoft\Java Plug-in\1.4.0_01" /v UseJava2IExplorer /f
REG DELETE "HKLM\Software\Microsoft\Internet Explorer\AdvancedOptions\JAVA_SUN" /f
REG DELETE "HKLM\Software\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\TreatAs" /f
But be aware of the fact, that any change in the registry is a kind of operation on the open heart.
By the way, I need some help for my topic concerning Java Webstart installation path(http://forum.java.sun.com/thread.jsp?forum=32&thread=296708). Any idea?

Silent install EM 12c BP1 with many plugins

Hi,
I want to silent install enterprise manager cloud control 12c BP1 with many plugins in linux64 , there are commands with parameters like
./runInstaller -silent -responseFile $INS_DIST/response/new_install.rsp UNIX_GROUP_NAME=oinstall INVENTORY_LOCATION=$ORA_BASE/oraInventory ........
PLUGIN_SELECTION={"oracle.em.secl","oracle.em.secs","oracle.em.sesy","oracle.em.soee","oracle.em.sidb"}
Parameter PLUGIN_SELECTION is used for plugin selection. I am sure that these values are correct and parameter usage is also correct, I follow the usage example in new_install.rsp. But after installation, I check the plugin page in EMCC, only install one or two plugin, and sometimes not the plugin I specified in parameter PLUGIN_SELECTION. Very strange.
Does some one know why? need help~~~
Thanks,
Jing

-pluginLocation allows you to install additional new plugins that are not bundled with the EM binaries or were released/updated post EM release
PLUGIN_SELECTION option in rsp file is used for the installer UI (advance install) where you can pick and choose which plugins you want to deploy in EM, all these plugins listed in the ui are present in Disk1/plugin folder.
In short you need to use both the parameters, as only few plugins are updated post EM release.
Let me explain you another case with an example: If em 12.1.0.1 with bp1 have db plugin version 12.1.0.1, post release we updated the db plugin to version 12.1.0.2. In this case while installing EM silently, you need to first download db 12.1.0.2 plugin from OTN and pass this parameter- -pluginLocation so that EM can pick this plugin. In case in rsp file if you happen to provide PLUGIN_SELECTION={"12.1.0.1.0_oracle.sysman.db"} then we installer will always install the latest/highest version of plugin.
In short when both the parameters are used, installer will pick the latest version.
Example you asked- ./runInstaller -silent -responseFile <absolute_path>/new_install.rsp -pluginLocation <absolute_path>/plugins/12.1.0.5.0_oracle.sysman.vt_2000_0.opar
In your command the pluginLocation <absolute_path>/plugins/12.1.0.5.0_oracle.sysman.vt_2000_0.opar is incorrect

Adobe Acrobat Connect plugin silent install

Does anyone know how to do a silent install from the setup.exe? The closest I could get was by running setup.exe /silent, but the progress bar still popped up, although it skipped the first screen where you click next.

If you download the add-in installer named setup.exe, and you do a right-click -> properties -> version, you will see in the Comments that it is an Innosetup file.
Going to www.innosetup.com, you can click on "Documentation", then "Other Information", then "Setup Command Line Parameters".
There you will find that the Command Line parameters to do a silent installation are:
/SP-
Disables the This will install... Do you wish to continue? prompt at the beginning of Setup. Of course, this will have no effect if the DisableStartupPrompt [Setup] section directive was set to yes.
/SILENT, /VERYSILENT
Instructs Setup to be silent or very silent. When Setup is silent the wizard and the background window are not displayed but the installation progress window is. When a setup is very silent this installation progress window is not displayed. Everything else is normal so for example error messages during installation are displayed and the startup prompt is (if you haven't disabled it with DisableStartupPrompt or the '/SP-' command line option explained above).

Packaging IE 9 in SCCM 2007 using silent install switches

Hello all
I am planning on packaging IE9 to be deployed to some of our test computers then to our production environment of about 564 nodes. My goal is to run it as a silent install, no user interface.I use the follow commands but the Install box still comes up (see
below). msiexec.exe /i "ie9-windows7-x64-enu.msi" /quiet
My other question is should I just push the upgraded IE9 with the next software updates patch cycle?
Thanks,
Phil
Phil Balderos

Hi Phil,
when you run through the IEAK wizard, you choose the user experience you want to have.
IEAK has the ability to output in MSIfile, or as setup.exe.
The MSIfile, is a dumb one, in that it merely unpacks the setup.exe and launches that.
When we packaged up IE9, we just used the setup.exe, and I selected silent+norestart and all that, inside the IEAK.
The setup.exe generated, includes the necessary parameters. I created a package/program in CM07 with just that.
Or, you can use: setup.exe /quiet /norestart
I've not found the MSI of any benefit at all, ever. (maybe if I was using GPSI or something that might be where I'd use it)
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Silently Install a CMMAC file from SCCM onto Mac OSX

Hello,
is it possible to silently install a CMMAC program that has been generated using the CMAPPUTIL program on osx?
if i deploy it, it always prompts for the user to install at a deadline or install now.
Thanks

Yes, I know this is an old post, but I’m trying to clean them up. Did you solve this problem, if so what was the solution?
Since no one has answer this post, I recommend opening a support case with CSS as they can work with you to solve this problem.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

Outlook plugin deployment

Hello!
We are now deploying outlook plugin, so the problem: it is unacceptable to instruct our users to install plugin manually, and we have to create an .msi for active directory.
What is your practice? Maybe IronPort have plans to release their own .msi packages, it will solve a lot of headache for system administrators all over the world!

Hello,
There is currently a feature request to make the Outlook plugin in .msi format. The feature request number is #1028. You may want to bring this up with your Sales or System Engineer and mention the benefit that this feature can provide.
Hope this helps. Let us know if you need any further assistance.
Hello!
We are now deploying outlook plugin, so the problem: it is unacceptable to instruct our users to install plugin manually, and we have to create an .msi for active directory.
What is your practice? Maybe IronPort have plans to release their own .msi packages, it will solve a lot of headache for system administrators all over the world!

SAP BPC 7.5 Client, Silent install but with progress bar, can it be done?

Hi All,
I need to uninstall the BPC 7 Client and then deploy 7.5 to around 250 users accross the country.
We have SCCM (SMS) in place so will be using that.
I have the uninstall of 7 sorted and I have the response file etc sorted for the silent install of 7.5 and the install runs, silently, no issue.
Is there a way though that one can "turn on" the progress bar during the install? So that users dont shutdown or disconnect in the 15min it takes the install to run.
By way of example, in the SAP Business objects enterprise client on can configure the Silent install so that although it never prompts the user for a reponse there is a progress bar that runs, indicating that there is an install in progress.
Thanks in advance,
Bryan

Hi Sebastian,
No worries, I am using a pop up countdown so the users have some idea on progress. Would love to know why the install runs for over 15min.
In the above case the uninstall was easy as we had deployed using MS AppV so it was just a case of deleting the advert in SCCM and the application was pulled from the users desktops.
For 7.5 I am using a vbscript with following to uninstall:
The install string pulled from the clients registry uninstall folder:
RunCommand Chr(34) & "C:\Program Files\InstallShield Installation Information\{EC8753EF-EE78-48B5-A4D0-FBBD237B5D53}\setup.exe" & Chr(34) & " -runfromtemp -l0x0009UNINSTALL -removeonly"
We create a custom link, so this deletes it.
DeleteFile "c:\Users\Public\Desktop\SAP BPC 7.5.lnk"
You should be able to create something similar for 7.0 & 7.1
Hope that helps,
Bryan

IronPort Outlook Plugin 7.2 SCCM Silent Install

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