Is it normal for CHASE to ask for documentation before giving a decision on their Southwest card?

I applied for the Southwest card by CHASE and I received a letter in the mail this week asking for verification of my date of birth to be mailed to them before a decision can be made on rather they will approve or deny my application. Is this normal? Has anyone else ever experience this? If so what was your outcome? I would think this is a good sign and; an approval is coming but I’m not sure.

Solid_Construction wrote:
Thanks FinStar, would you happen to know if this means a “ approval" is coming my way since CHASE wanted more information?Sure, this is definitely pending approval once you supply the docs they requested. An item to keep in mind, be patient on the verification process since it can take a few days or a week or so. If you have a Chase banking relationship, stop by the branch and have the banker fax or scan the documents and have them forward to the card services verifications department. Otherwise, be sure to fax them the info or snai-mail as requested (get receipt confirmation).

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Message was edited by: Katrina S.

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DonAnan
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Is it normal for CHASE to ask for documentation before giving a decision on their Southwest card?

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