Is it possible to get a response from anyone at Verizon about my bill?

I need to speak with someone about getting an adjustment to my bill. I have called 3 times, and each time, I get put on hold for various amounts of time anywhere from 5 minutes to 20 minutes, then there is a sound of a ringing phone, as if I'm being transferred, then the phone goes dead. I have to start over. This is appalling service! Is there no way to speak to a human or even email a human? Is there a special number to call? If so, it's hidden on the website. This is ridiculous.

You could try calling Financial Services:
Financial Services
800-528-7594
866-266-1445
Mon - Fri: 7 am - 9 pm ET
Sat: 8 am - 5 pm ET
Sun: closed

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How do you get a RESPONSE from Verizon?

How does one get a response from Verizon? Here's my situation...
Given the amount of trouble that I have had with a recent order, you would think that I was trying to land a 747 jet on my roof. In reality, all I was aiming to do was to cancel the $19.99 per month phone service that I never used. I do not even own a phone, for that matter. I also had enhanced high speed Internet, and I wanted to retain the high speed Internet. A few days before January 13, 2012, I called Verizon and spoke to the 1st sales representative, who ensured me that it was no problem to cancel the phone service and yet retain the high speed Internet for the same monthly price. 24 hours later, my high speed DSL service was no longer functioning. I will try to briefly explain the disastrous customer service that ensued.
The first several phone calls to Verizon were not productive as I was transferred to the wrong department, and then at least one of my phone calls was dropped by the Verizon server. The representative did not call me back. I finally got in touch with a technical support representative, the 2nd Verizon representative, who informed me that the high speed Internet had been turned off and that I had to speak to a sales representative to solve the issue. Another sales representative, the 3rd Verizon representative, informed me that the 1st representative had cancelled my phone line, and thus cancelled all of my services. Great. The 3rd representative informed me that he was absolutely capable of handling the problem and that he would simply add a new order for high speed Internet, which was to be activated the next morning. The next morning came and went, and guess what? No Internet. I called again. The 4th Verizon representative told me that everything that had been done previously was incorrect and that the sales department is not capable of making such changes. She told me that she could not help me and that my claim had to be submitted to a different department, which has the authority to un-do all of the previous changes. She told me that I would receive a call back the same day to resolve the issue. Given my previous experiences with Verizon, I was confident that I would not, in fact, receive a call back and so I asked her how I could get transferred to this department, if I needed to call again. She said that I could not be transferred. Okay. So then I asked her what to ask for so that next time I called, I could be transferred to the correct department without dealing with yet another sales representative who gives me yet a different story. She informed me that she could not provide that information to customers. The Department That Shall Not Be Named (and that I cannot contact) did not call me, and I was not surprised. Unfortunately, I did not know how to go about contacting them, because, as I was told, customers aren’t allowed to do that.
The 6th phone call to Verizon was dropped by the Verizon server. The 7th phone call to Verizon went to the 5th Verizon representative, a sales associate who placed us on hold for the first 15 minutes only to inform us that she could not find any record of our Internet service. What the heck was she doing, checking her Facebook account? She finally returns, puts us on another extended hold, and then adamantly tells us that we need to speak with technical support, which, if you recall, was the first Verizon party that I spoke at the beginning of this debacle. The 5th representative transfers me again to technical support. Of course, the technical support personnel, the 6th Verizon representative said what the first one did, that the account was inactive and that we needed to talk to the sales department. My husband was on the phone at this point because I was DONE. When the 6th technical support representative tried to transfer him back to the sales department, my husband insisted that the 6th technical support representative remain on the line while we spoke to yet another sales representative, the 7th Verizon representative. The 6th technical support representative patiently waited with us while we sat in yet another long queue to speak with a member of the sales department.
The 7th sale representative, from the retention department based out of New Jersey, found that all previous orders had been set up erroneously. She cancelled the old orders and reinstated a completely new order. The DSL began working a few days later. MAGIC. She then left me a voicemail message saying that she would eliminate the activation and shipping fee (duh) as I never canceled the account to begin with and as I already had the equipment. She also applied a coupon to reduce the price to around $30 per month, assured for the next 2 years. I was relieved.
You can imagine our frustration then when we received the bill for $79 on February 6, 2012, which included a much higher monthly rate (around $45) and the shipping and activation fee of $19.99 that we were assured we would not pay. Again, nothing was shipped to us because we already had the equipment.
Our next phone call to Verizon landed us with a guy, the 8th Verizon representative, who had no intention of helping us. According to him, there was no record of these wrongs, and despite the fact that we had an old account number and three order numbers that were screwed up, he did not deem that there was enough evidence to change our monthly bill. (Unfortunately, the 7th Verizon representative did not make notes or appropriately document the situation on the new account.) The 8th Verizon representative then had the audacity to comment that we could be lying to him, yet he was unwilling to view the evidence that we could have presented. Instead, he suggested that we call tech support again and try to go through the same process to get connected to the mysterious “retention department” which he knew nothing about.
At this point, I was beyond fed up. The attitude of the 8th Verizon representative put me over the edge. I filed a complaint with the Better Business Bureau (BBB) with an abbreviated version of this story. I did not file the complaint to get back at Verizon. Instead, I filed the complaint because I knew that another phone call to Verizon would be useless. I’ve been dealing with this issue for over a month, and I’m sick of it. I have better things to do with my time, believe it or not, and this situation has resulted in a significantly waste of my time over what, in my opinion, was a very simple issue to resolve.
The BBB processed the complaint and I was contacted last Friday afternoon by a Verizon representative (the 9th) who said that she was looking into the matter and that she would respond to me within two to three business days. Well, it’s almost the end of the week, and I have received no response. Again, after all of this, how could I be surprised?
I have been a Verizon customer, wireless and residential, for as long as I can remember, but I am reaching the point of outrage. This situation is truly unacceptable.
You would think that, in 2012, with all of the technology available to us and the fact that Verizon is a COMMUNICATIONS COMPANY, that at least Verizon employees would be able to make a basic change to an existing order and that at least one out of 9 Verizon representatives would be able to solve this issue in a span of over four weeks. Think again.
How does one get a response from Verizon?

dougiedc wrote:
It boggles the mind. The Verizon store on L Street downtown Washington, D.C. cannot access my Verizon account. They can only sell cellphones then it's up to me to contact Verizon on my own to get the hook up. I even asked "Are you Verizon employes? Is this a vendor store or is it really a Verizon owned and operated store?" The answer "Yes, we are Verizon employes, yes this is a Verizon owned and operated store" ...
Yes, it indeed boggles the mind. I'm of course referring to the fact that your post concerns Verizon Wireless products and services. This forum is dedicated exclusively to Verizon Communications services. As you probably know, Verizon Wireless and Verizon Communications operate as separate companies.
If you need help for a Verizon wireless product or service, it's best to direct questions to the Verizon Wireless forums. You can reach them by clicking on "Wireless" (either here or at the top of the page).
Good luck and I sincerely hope you get your issue resolved.

Unable to get the response from dynamic partnerlink

Hi
I used dynamic partnerlink, in this i am able to invoke the services dynamcially but i am unable to get the response from the services which i had invoked dynamically. In my dynamic partnerlink wsdl i had included callback binding and call back service in the wsdl you can see them below
<binding name="LoanServiceCallbackBinding" type="tns:LoanServiceCallback">
<soap:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/>
<operation name="onResult">
<soap:operation soapAction="onResult" style="document"/>
<input>
<soap:header message="tns:RelatesToHeader" part="RelatesTo" use="literal" required="false"/>
<soap:body use="literal"/>
</input>
</operation>
</binding>
<service name="LoanServiceCallbackService">
<port name="LoanServiceCallbackPort" binding="tns:LoanServiceCallbackBinding">
<soap:address location="http://openuri.org"/>
</port>
</service>
please help me on this
thanks
Srikanth

Hi, thanks for the input
Actually My partnerLink had two messageTypes one for Input message request and the other for the Output message request and for the input message i had used the operation as initiate also for the output messsage type operation as result.For both of them binding is defined.
With these am passing the values from myBPELl to the service which am nvoking dynamically but unable to capture the response the variables are local to myBPEL.

Is it possible to get the information from the complete forms send to different email account

When i have a paid account is it than possible to get the information from the different forms send to seperate emailaddresses.
Who dont have a account from formscentral but just need the information directly in there own inboxes?
Because we're looking for a good and simple way to make qoustion & complain forms. But these need to go to different people in the company.

You can have notifications sent to multiple email addresses, but each will need to have a FormsCentral account. They can be free accounts. What you do is create your form and set up the email addresses that you want the information to go to to be Co-authors or Contributors. The co-author/contributor accounts will then need to log into FormsCentral, go to the Options tab and check the email notifications checkbox.
I hope this helps.
-Jeff

Is it possible to get the image from the i pad when mirroring via Apple TV to fill the screen instead of appearing as a screen within a screen?

When mirroring, is it possible to get the image from the ipad to fill the screen on the TV instead of appearing as a screen within a screen?

Welcome to the Apple Community.
No, the iPad has an aspect ratio of 4:3, a TV has an aspect ratio of 16:9, to fit one into the other is impossible without distorting the picture. If your TV has a zoom feature, you may be able to use this to fill the screen a little more to your liking, but this will result in cropping top and bottom.

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawa

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol

Hi there,
Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
Recovery Mode and Restore - Apple
Let me know if this helps,
Nathan

HT201198 i have 1 year warrenty and my iphone 4 buttons are playing up is it possible to get a replacement from an apple store

i have 1 year warrenty and my iphone 4 buttons are playing up is it possible to get a replacement from an apple store

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found

Can't get any response from the Tuner - is it broken?

I'm happily chugging away through my new David Nahmani tutorials and I've discovered that I can get no response from the Tuner. The controls in the window appear to be working, but no line appears in the meter and flat lines appear in the center for pitch and octave. The channel strip indicates normal sound input and variation. I don't have any trouble recording (so far anyway). Is there anything I'm not aware of that could cause this?

Thanks for the reply, Rob. I'm just trying to tune a wind instrument through the built-in mic on my MacBook Pro, but I discovered the answer not too long after submitting the question. As I said, I'm trying to work through the Nahmani Logic Pro and Logic Express 8 book. I've been trying to be very meticulous about the installation and the setup for the tutorials, but I guess I inadvertently made settings changes that interfered with the Tuner, because choosing Logic Express > Preferences > Initialize All Except Key Commands allowed the Tuner to work the way I expected. I assumed the problem must have been bus related after I saw the Tuner respond to internal playback after modifying some bus settings, so I executed that command and all was well (uh, I should probably change that to "most was well", but at least the Tuner is working now). Thanks again.

Can't get any response from HttpsURLConnection

sorry, i've reformat the code here again
Deal frens,
Currently i'm doing a code to get a response from https link in my servlet. I don't know where the lack of my coding, but i don't get any response from the server when i execute my code. here is my code
import java.io.*;
import java.net.*;
import javax.servlet.*;
import javax.servlet.http.*;
import javax.net.ssl.*;
public class Servlet1 extends HttpServlet {
private static final String CONTENT_TYPE = "text/html";
//Initialize global variables
public void init() throws ServletException {
//Process the HTTP Get request
public void doGet(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException {
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 PrintWriter out = response.getWriter();
 String authentURL = "https://server1.tst.cvs/servlet/RequestHandler?login=admin&pwd=admin&method=viewUser&username=00032a0183db";
 out.println("<html>");
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 URL url = new URL(authentURL);
 HttpsURLConnection URLconn = (HttpsURLConnection) url.openConnection();
 // HttpsURLConnection conn = null;
 URLconn.setDoInput(true);
 URLconn.setDoOutput(true);
 URLconn.setRequestMethod("GET");
 URLconn.setUseCaches(false);
 OutputStream authOut = URLconn.getOutputStream();
 BufferedReader reader = new BufferedReader(new InputStreamReader(URLconn.getInputStream()));
 out.println("<body bgcolor=\"#ffffff\">");
 out.println("The servlet has received a GET. This is the reply.");
 out.println("output"+authOut);
 out.println("output2"+URLconn.getContent().toString());
 out.println("output3"+reader);
 out.println("</body></html>");
//Clean up resources
public void destroy() {
} the result suppose i get when i execute the script is..
userdata=234&uname=00032a0183db&concurrentlogins=1
i don't have any problem when i paste the link
https://server1.tst.cvs/servlet/RequestHandler?login=admin&pwd=admin&method=viewUser&username=00032a0183db
and i able to get the response
userdata=234&uname=00032a0183db&concurrentlogins=1
please..please help..what is wrong with my code

YOU DON'T READ ANYTHING IN YOUR CURRENT CODE !!!
If you use a BufferedReader, then read the input stream via readLine() method.
Default implementation of getContent() method is not generally usable for getting your desired "content". Experiment that.

I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

Welcome to the Apple Support Communities
If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
1. Open System Preferences > Users & Groups, and press the + button to create a new administrator account.
2. When you have finished creating that user, open  > Log Out, and log in your new user.
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Has anyone had as much trouble as I have had in getting a response from Adobe?

Question is the same as I had in my heading.
Has anyone else had as much trouble as I have had in getting a response from Adobe?

It's not an uncommon complaint. Tell us about your problem - perhaps we can help.

It is possible to get a response of a asynchronous RFC call thru wait loop

Hi Experts,
The requirement is that i queue up all the requests from a web services ( One queue per plant for example) which i set in the HTTP sender URL ( i mean the queue name ). and i am posting the records thru a RFC call.
1. Let the RFC call be synchronous and in case the R/3 system is done.. Will the XI queue keep the Call and keep on retrying it till the R/3 system is up.
2. Otherwise if the RFC call be asynchronous, is it possible to introduce a wait loop in BPM to listen to the RFC till i get some response ( i think this is not possible).
Need your suggestion on the same...
The requirement demands that no single request from the web service should be lost.. in case of failure of R/3 they should be queued up and re tried.. Forget about the error because of exception in RFC this will be taken care manually..
Thanks for your response in advance.

Hi Rajesh,
you can queue and restart only asynchronous messages. I think you can build a Business Process, where you repeat sending a message til you have success or maximum number of tries is reached. But no good idea, coz you will get timeout at HTTP sender. Aynchronous messages dont have a response.
May be, XI can solve your task in the standard: In transaction SMQR you can just configure what you describe. All asynchronous messages will be queued and restartet in case of receiver not reachable. You can configure no of retries and intervall between.
Regards,
Udo

RFC - XI - WebService :: Not getting complete Response from WS

Hi
I am working on a following Synchronous scenario
SAP R/3 --> Sender RFC Adapter --> XI --> Rec. SOAP Adapter --> MI Web Service
Now I tested the structure of Request/Response Message from WebService in XML Spy, & designed my Request/Response Message structure in XI based on that.
Now when I am sending the request from XML Spy,the Response message which is coming is this -->
<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
 <soapenv:Body>
 <ns1:getResponse soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns1="http://www.MI/util">
 <getReturn href="#id0"/>
 </ns1:getResponse>
 <multiRef id="id0" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="ns2:AddressDTO" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:ns2="http://to.MIutil.com">
 <latitude href="#id1"/>
 <longitude href="#id2"/>
 <postcode xsi:type="soapenc:string">111</postcode>
 <state xsi:type="soapenc:string">XYZ</state>
 <streetName xsi:type="soapenc:string">NYDEL</streetName>
 <streetNumber xsi:type="soapenc:string">444</streetNumber>
 <streetType xsi:type="soapenc:string">ST</streetType>
 <suburb xsi:type="soapenc:string">SQY</suburb>
 </multiRef>
 <multiRef id="id1" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="xsd:double" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">-33.87571285585008</multiRef>
 <multiRef id="id2" soapenc:root="0" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xsi:type="xsd:double" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">51.20783220341076</multiRef>
 </soapenv:Body>
</soapenv:Envelope>
{ Pls. take note that it is referring variables}
But when I am sending the Request from SAP R/3 using SAP XI, I am getting the Response message from WebService like this -->
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- 
- <ns1:getResponse xmlns:ns1="http://www.MI/util" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<getReturn href="#id0" />
</ns1:getResponse>
which suggest that operation is getting called successfully & response is coming back.
Can you tell me what is the reason that why I am not getting the rest of the response .
Regards
- Lalit Chaudhary -

Hi,
Yes it can be possible, you have to maintain SOAP Header.
please see the below links..
How to extract XI-header fields from XI-message in JAVA?
/people/sap.user72/blog/2005/12/11/how-to-apply-themes-in-exchange-infrastructure
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/c50cddbb-0601-0010-92a7-f2a40ca68e6d
https://www.sdn.sap.com/irj/sdn/advancedsearch?query=href%20%20in%20xi&cat=sdn_all
Regards
Chilla..

How to get a response from Adobe Support

Greetings
I purchased an upgrade to Photoshop Elements 6.0 for Mac from the Adobe website on August 1st, and the serial number that was sent to me does not work. I have a registered copy of PSE 3.0, so I assume that an upgrade should be possible, but when I try to enter the serial number, I get a "serial number is not valid" error. I have worked through the various FAQs, to no effect. So on August 6th I lodged a support case, using the online form. 10 days have now elapsed, with no response from Adobe: the status of the case is "Open - Pending Adobe Response". Does anyone have any suggestions on how I might either get the issued serial number to work, or induce Adobe to acknowledge the problem?
rgds
Melodie

Barbara,
As an "Expert" you should be able to answer this. I downloaded the trial version of PE6, determined that I could use it, uninstalled it, and bought a new copy from our local dealer (like to buy local). Tried to installed that no less than five times and have never been able to do so. Most of the time the support files will install but the actual app fails to install. One time the install appeared to work, but clicking on the icon or the actual program in Applications resulted in nothing, nada, no response at all. Uninstalled after each attempt. Reinstalled the trial copy and tried to enter the actual serial number off the bought package, but we all know that will NEVER work. (Good joke, Adobe) Uninstalled the trial yet again. Have done restarts, made sure all other program were closed, emptied the trash, made a cup of tea, left the office, did everytihing I can think of to try and coax this ridulous piece of software to properly install. I know it works because the trial version worked fine (before it expired).
I thought, well Adobe Support should be able to clear this up. Perhaps if I could ever actually get someone on the phone that might be the case, although many, many web discussion seem to suggest that would not happen. I have spent over four hours this week listening to the same three songs on the support line and NEVER ONCE had a live person pick up the phone.
How do I get this abomination to work properly? The helpful tips that might be contained on this page do no good if one can not install and run the program.
Jeff

How to get a response from the support group ?

I`ve been trying to get help to actually download Adobe elements.
When I put in my details for purchase - the system says "system error". I phoned the support group and was told that the charge on my card had gone through and they were waiting for a response from me.
I queried "what response"and since then - nothing !
Not happy.... and this has now been going on two days and multiple entries to customer care....
I`m open to ideas - either I can download it, or cancel the transaction.

Many thanks - yes I tried that and I`m getting no response to any of the customer care queries I put in.
They took 5 hours to respond to the "chat" by which time I`d gone to do something else.
I`ll keep trying them.
Thanks for your help.

Is it possible to get a response from anyone at Verizon about my bill?

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