Is Photoshop offline activation ending?

We need to run Photoshop on a computer without Internet access.  Photoshop CS6 supports offline activation.  It looks like all future versions of Photoshop will require Internet access for initial activation, and then re-activation every 30-180 days.  There seems to be an exception for a large enterprise with an Adobe account executive, but that doesn't help us.  This is very unfortunate.

You do not have to be online in order to use the software. This is covered in our FAQ:
http://www.adobe.com/products/creativecloud/faq.html#
Do I need ongoing Internet access to use my Creative Cloud desktop applications?
No.  Your Creative Cloud desktop applications (such as Photoshop and Illustrator) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.
You will need to be online when you install and license your software. If you have an annual membership, you'll be asked to connect to the web to validate your software licenses every 30 days.  However, you'll be able to use products for 180 days even if you're offline.
So, you have to be online when you install, but after that, you only need to be online once every 6 months.

Similar Messages

  • Photoshop Offline Activation

    Hello,
    I'm not using any Adobe product yet, but I'd like to buy PS CS5. Before I'll invest in such an expensive program (at least for hobby use only) I have one importand question I want to clarify: due to security reasons, my main computer is always offline and has no internet connection at all. Is it possible to get Photoshop activated in a different way (maybe via telephone, etc.) or is it just not possible to use PS with an computer that is always offline? My research didn't get me a certain answer on that and I want to get sure before I'll buy PS. Thanks in advance.

    Thanks for your fast response.
    Unfortunatly the telephone activation is just mentioned for CS3 and older versions. The only hint I found about the newer versions is:
    Activate CS5, CS4, and Acrobat 9
    In CS5, CS4, and Acrobat 9, activation occurs silently in the background after installation. In CS5, activation occurs at some variable time after the system detects an Internet connection.
    So I'm not sure what happens if PS won't get an Internet connection. The worst thing would be that it would get locked (or something like that) after a certain period.

  • Offline Activation problems with Photoshop CS6 - ver 13_LS16

    I have a computer that cannot be connected to the internet.
    Adobe advises in its support pages under Offline Activation a number of steps to activate the software.
    Step 1 is
    1. Follow the installation or product launch screens until you see a link that says "I cannot connect to the internet" or "Having trouble connecting to the internet". Click the link and follow the instructions on the subsequent screen to initiate offline activation. Instructions there will tell you how to generate a Request Code.
    However, version 13_LS16 of Photoshop which I just downloaded does NOT offer such a link during either installation or launching - just a continuous loop of "Retry" a connection.
    Two calls to the Support Center met with incorrect information. Neither person knew that CS6 can be activated offline. In the past I have used tjhe Call Center successfully to exchane REQUEST Codes and RESPONSE CODES to install earlier versions of Photoshop. Clearly, the Call Center staff need training.
    How do I get to a screen on this offline computer which allows me to generate the REQUEST CODE which is used for Offline Activation???

    Phil I don't see the Photoshop CS6 registered under your account.  I would recommend contacting our support team directly at Contact Customer Care and verifying the serial number is valid and it is not an upgrade version.
    If you continue to face difficulties you are welcome to private message me the serial number but it would be more expedient to contact our support team directly.
    I would recommend having the serial number reviewed to ensure their will be no activation difficulties.  Please also be aware that the offline activation process does still require a computer with Internet access.  This can be a smartphone, tablet, a simple web browser capable of secure http connections.  The offline activation process is as follows:
    Launch the product.
    At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.
    Click Offline Activation and click Generate a Response Code.
    Write down the Request Code.
    Switch to an online computer and navigate to www.adobe.com/go/getactivated.
    Click Offline Activation.
    Sign in with your Adobe ID.
    Enter your Request code and click Generate.
    Write down the Response code.
    Switch back to the offline computer.
    Enter the Response Code and click Activate.

  • Offline Activation for Photoshop Elements 11

    Hi,
         I recently purchased Photoshop Elements 11 through reseller. I would like to activate the product without connecting to Internet. I searched in Adobe forums and find that we can do Offline Activation for CS products. Can we activate Elements through Offline? If so, then how?
    Thank you.

    You need to contact support directly for activation/deactivation and other installation issues.
    To get help now click here for product support

  • I bought an Adobe photoshop elements 12 and successfully installed. I failed to activate as it said I am offline whereas I am online. I tried offline activation but failed. Could someome help me? Thanks

    I bought an Adobe photoshop elements 12 and successfully installed. I failed to activate as it said I am offline whereas I am online. I tried offline activation but failed. Could someome help me? Thanks

    Hi Agathe,
    Please refer to the below link and follow the steps.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Thank you for posting on Adobe Forums.

  • Cannot find offline activation cs6 photoshop

    for whatever reason the BETA photoshop cs6
    cannot connect for activation, the link for OFFLINE activation
    returns a 404 page not found error......
    so what gives?

    afaik you have to activate the beta online... not?
    that´s what i read. there is no offline activation for the beta.
    correct me if im wrong.
    Adobe ID login and online activation are required either at installation or within seven days after your first launch of the Photoshop CS6 beta. The same requirements will be in place for the shipping version of Photoshop CS6 when it is released. Your Adobe ID provides multiple benefits, including an easy way to access your serial numbers, the Adobe.com community, and the upcoming Adobe Creative Cloud™ membership.

  • Photoshop CS2 activation issues

    I recently had to purchase a new hard drive for my computer and had to reinstall my copy of Photoshop CS2.  It will not activate or allow me to use it.  The Adobe website shows the product is registered to me...so I see no reason for all this trouble.  I have spend hours trying to reinstall from the original CD as well as trying from the Adobe website.  I am currently one frustrated person who is VERY upset with Adobe at this point.  If this is their way of telling me to buy a newer version of their product - it will NEVER happen.
    Any usable input would be greatly appreciated.  This is certainly holding up my photo work.  Thank you in advance!!

    The activation servers for all CS2 applications are gone now, but Adobe has made activation free versions of the CS2 apps available here, http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l.

  • Photoshop CS activation help needed

    My desktop computer died and had to be replaced.  I installed Photoshop CS and have had the world's worst nightmare trying to get it activated.
    1.  Attempts at on-line activation produce repeated messages that the on-line activation service is not available and suggests phone activaiton.
    2.  The automated phone activaiton system tells me it is unable to complete the activation and tells me to press a number to get phone help.  Pressing that number gives you a recorded message saying that phone line help is no longer avaiable and sends you to www.adobe.com/go/activation.
    3.  www.adobe.com/go/activaiton automatically switches you to http://www.adobe.com/products/activation/, which then gives you a page not found message and leaves you on a page with no useful help. 
    How can I get a phone number that lets me reach a real live person who can help or a real email address that allows asking a quesiton from a real live person?
    Argggggggggggggggggggggggghhhhhhhhhhhhhhhh!
    Clay

    I installed Photoshop CS and have had the world's worst nightmare trying to get it activated.
    Not surprising really. The activation server was permanently decommissioned in 2012.
    You now need to download a fresh, non-activation version of CS2 from Adobe and use the new serial number provided to license it without requiring activation. Your existing serial number will no longer work.
    See http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Photoshop CS Activation From Disk

    I am trying to reinstall my old version of Photoshop CS and have the disk and serial number but cannot activate.  I was given an activation code, but then told it was unable to activate my software.  How do I get my Photoshop CS to activate?

    it's your lucky day.  you get to upgrade to ps cs2:  http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • CS6 Offline Activation

    Sorry if this is a double post, but Licensing didn't have any answer and I am wondering if enough people follow the thread to provide an answer in the time frame I have in which to get this problem resolved. 
    I have the same exact problem as Problems activating CS6 offline . Stealing the relevant info from his post:
    Header 1
    I am trying to install CS6. I went through the offline activation process, received my Response Code, completed the activation successfully. I clicked on "Launch" and it just took me back to the activation page. I rebooted and re-installed and both gave the exact same result.
    The solution was:
    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/
    Herein lies the problem... Clicking the links in his solution direct you to Contact Customer Care
    and going through the Contact Customer Care support tree - my particular issue isn't addressed. You get to the end of the support tree and it just reverts you to the links that redirect you to the home page for support. Just like the registration problem, I am stuck in a circular loop
    Any help is appreciated.

    Try Web Chat:
    Serial number and activation support

  • Offline Activation Not Working

    I'm trying to use my CS 6 software (which I purchased and have the license #) on a Mac Pro computer that does not have an internet connection. The offline activation system is not working for me - I get an error message saying the request code or serial number is Invalid. I have done this numerous times and have typed these codes in correctly. The Adobe chat line people have not been of no help whatsoever. Who can I speak to at Adobe to solve this problem? I own the software and I want to use it on my computer.

    Yes it quit itself silently .... and i dont know why... i have to say .. that i have adobe photoshop CC  too ... and its working perfectly .... but i need cs6 for my work too ..:/

  • How to check if  cs6 photoshop is activated if I cant access ps help?

    How can I check if my CS6 Photoshop is activated if I cant access PS Help?

    Why do you need to check it if you can't access it?  If it is because you need to have it deactivated then contact Adobe Support thru chat and ask them to reset your activations.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I am trying to activate LR6 on a laptop that will not be connected to the internet.  I have clicked on the link for offline activation, but it says to follow the instructions till it says "having trouble connecting to the internet".  I never get there.  H

    I am trying to activate LR6 on a laptop that will not be connected to the internet.  I have clicked on the link for offline activation, but it says to follow the instructions till it says "having trouble connecting to the internet".  I never get there.  How do I get it to generate the code that I can take to an internet enabled device so I can validate it?

    http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

  • I need a request code for offline activation. Because i cannot connect with adobe server for online activation. But I receive "The request code is invalid." by generate answer code.

    I need a request code for offline activation. Because i cannot connect with adobe server for online activation. But I receive "The request code is invalid." by generate answer code.

    Dear Anubha,
    I hope these windows illustrate what I am facing.
    The above window shows the prompt that the software requires activation.
    The version is 8.1.0.
    This next window is the point where I select activation by phone.
    This final window shows that the "response code" is not returned.  I get an
    "Activation Number" instead.
    Steven
    On Tue, Jan 27, 2015 at 10:50 PM, Anubha Goel <[email protected]>

  • CS6 Offline Activation Problems

    Hi,
    Just had a frustrating sequence of events happening on a Avid editing secure network station.  I have previously installed Adobe CS6 on Windows 7, z800 workstation and activation has passed 7 days.  So I have done an offline activation, generating a response code from an internet connected terminal, and the next screen says "Successful Activation" and I click Launch.  Nothing happens.  I click on another Adobe app and the activation screen appears again, and again I do an offline activation and click launch, nothing happens.  I figured Adobe master cllection must be corrupted.  I tried using the Adobe unistaller and reinstalled the software again.  The unistaller did not remove all folders and files.  I then reinstalled the CS6 and still the same thing.
    I really don't want to reimage this station so if someone has any input on this that would be great.  Are there preference files to delete?

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

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