ISE 1.2 Authentication Failures at First time Connection
Hi,
I have a trouble with ISE 1.2 when trying to authenticate for first time an end-device, this device might be either a Workstation or IP Phone or Printer,etc. it fails or staying in running mode. The result is the same it can not access the network. hopefully I'm still in open mode :)
As i described in the beginning everything has status Running or Authz Failed. and after a time of period usually one day finally succeeds.
This happens mostly for workstations and printers, but in case of phones does not have the same behavior. I unplug plug the phones or I shut/ no shut the ports in order to trigger it to succeed. For some phones worked but other obstinately declined.
The phones which are not Cisco phones authenticated with MD5 (a simple username and pass ) i think the problem should not related with the auth protocol.
Below are some logs from one phone. For me coming to a short conclusion this must be related with the switches which are 3750e (15.02 SE 4 IOS)
or with the same the ISE, why because i have almost the same behavior for all end-devices.
I kindly remain your comments...
2169669: Apr 16 18:02:20.573 EEST: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/35, changed state to up
2169670: Apr 16 18:02:20.783 EEST: %DOT1X-5-FAIL: Authentication failed for client (0080.9f7d.3ddf) on Interface Gi1/0/34 AuditSessionID 0A114D0D0000D5E8855C01DE
2169671: Apr 16 18:02:20.791 EEST: %AUTHMGR-7-RESULT: Authentication result 'timeout' from 'dot1x' for client (0080.9f7d.3ddf) on Interface Gi1/0/34 AuditSessionID 0A114D0D0000D5E8855C01DE
S301#
2169672: Apr 16 18:02:20.992 EEST: %AUTHMGR-5-START: Starting 'dot1x' for client (0080.9f7d.3ddf) on Interface Gi1/0/34 AuditSessionID 0A114D0D0000D5F0855DE0EF
2169673: Apr 16 18:02:21.580 EEST: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/35, changed state to up
S301#
2169674: Apr 16 18:02:24.289 EEST: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/35, changed state to down
S301#
2169675: Apr 16 18:02:25.288 EEST: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/35, changed state to down
2169676: Apr 16 18:02:26.269 EEST: %AUTHMGR-5-START: Starting 'dot1x' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169677: Apr 16 18:02:26.294 EEST: %DOT1X-5-FAIL: Authentication failed for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169678: Apr 16 18:02:26.294 EEST: %AUTHMGR-7-RESULT: Authentication result 'fail' from 'dot1x' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169679: Apr 16 18:02:26.303 EEST: %DOT1X-5-FAIL: Authentication failed for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169680: Apr 16 18:02:26.303 EEST: %AUTHMGR-7-RESULT: Authentication result 'fail' from 'dot1x' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169681: Apr 16 18:02:26.319 EEST: %DOT1X-5-FAIL: Authentication failed for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169682: Apr 16 18:02:26.319 EEST: %AUTHMGR-7-RESULT: Authentication result 'fail' from 'dot1x' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169683: Apr 16 18:02:26.319 EEST: %AUTHMGR-7-FAILOVER: Failing over from 'dot1x' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169684: Apr 16 18:02:26.319 EEST: %AUTHMGR-5-START: Starting 'mab' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169685: Apr 16 18:02:26.328 EEST: %MAB-5-FAIL: Authentication failed for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169686: Apr 16 18:02:26.328 EEST: %AUTHMGR-7-RESULT: Authentication result 'no-response' from 'mab' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169687: Apr 16 18:02:26.328 EEST: %AUTHMGR-7-FAILOVER: Failing over from 'mab' for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
2169688: Apr 16 18:02:26.328 EEST: %AUTHMGR-7-NOMOREMETHODS: Exhausted all authentication methods for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
S301#
2169689: Apr 16 18:02:26.336 EEST: %AUTHMGR-5-FAIL: Authorization failed or unapplied for client (0080.9f7d.3e6f) on Interface Gi1/0/35 AuditSessionID 0A114D0D0000D5F1855DF3BE
S301#
2169690: Apr 16 18:02:27.737 EEST: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/35, changed state to up
2169691: Apr 16 18:02:28.744 EEST: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/35, changed state to up
Regards
T.C
I'm not using authentication method with certificates for none end-devices
Workstations with the windows default authentication protocol EAP/MSCHAPv2
In front of them there are non Cisco IP-phones with auth. method EAP/MD5
Finally I also have some printers again with option EAP/MD5
For all of these devices I received the same behavior, after many hours finally the authenticated with ISE. But is this the expected behavior?
What I understand is that if the devices finally authenticated then it means that there isn’t anything wrong with the method.
The misunderstanding points are 3
Why there is so much delay for all devices to authenticate?
Why some devices, mostly IP phones (not all) continuing to fail to the authentication method. All my devices are identical with the same software / patch, same model etc.
I have noticed randomly some devices one moment to succeed and the next moment to failed
So for my understanding there is an abnormal behavior and i cannot find the way /pattern to correct it or to understand the reason :)
Port config
switchport access vlan xxx
switchport mode access
switchport voice vlan yyy
ip access-group ACL-ALLOW in
authentication event fail action next-method
authentication event server dead action reinitialize vlan xxx
authentication event server dead action authorize voice
authentication event server alive action reinitialize
authentication host-mode multi-domain
authentication open
authentication order dot1x mab
authentication priority dot1x mab
authentication port-control auto
authentication periodic
authentication timer reauthenticate server
authentication violation restrict
mab
dot1x pae authenticator
no cdp enable
spanning-tree portfast
result template
Switch#sh auth sess int g1/0/46
Interface: GigabitEthernet1/0/46
MAC Address: xxxx.xxxx.xxxx
IP Address: xx.xxx.xx.xxx
User-Name: xxxxxxxxxxxx
Status: Authz Failed
Domain: DATA
Security Policy: Should Secure
Security Status: Unsecure
Oper host mode: multi-domain
Oper control dir: both
Session timeout: N/A
Idle timeout: N/A
Common Session ID: 0A114D0A00001972016208E1
Acct Session ID: 0x00001BB7
Handle: 0x6D0009B6
Runnable methods list:
Method State
dot1x Failed over
mab Failed over
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