ISE Hot Spot Certificate Error

We've just setup an ISE server (Version 1.3.0.876) and have configured a Hot Spot portal for guest users. Everything about the portal works just fine, however! The issue we are running into is we have installed a public cert signed by a public CA (Starfield CA), however when guests go to the EULA page on the ISE server, they are getting a cert error due to the certificate path not becoming populated. I look at the cert it gets and the path only contains the issued cert, not the CAs it needs above it. (I believe the cert requests the browser to go to a website to download the latest public CAs for the issued cert)
I can get around this by permitting that IP it hits in the ACL on the WLC, but I would like to just simply have ISE deliver the cert WITH it's public CAs just incase that IP changes, or it's actually hitting a VIP and it is just being round robin'd.
Does anyone know how this is done?
I've tried the following:
Pulled the cert off ISE, added the public CAs into the server cert and added it back into ISE, no luck. (I may have not done this properly, let me know if this should have worked)
Added the public CAs into ISE and trusted them, no luck with that either.
Let me know! Thanks guys!

(sorry for the long reply, I was out) I was able to do what you suggested, but it still does not send the chain with the cert.
I tried importing a p7b file with the chain into ISE, but it just strips out the other certs.
Any other ideas?
Thanks in advanced.

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[ebiz40@DL-CM-TASHA ~]$ cat /home/ebiz40/hs_err_pid30864.log
# An unexpected error has been detected by Java Runtime Environment:
# SIGBUS (0x7) at pc=0x00002aaaab03f031, pid=30864, tid=1119217984
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--------------- T H R E A D ---------------
Current thread (0x00002aaac4096c00): JavaThread "TBSU-ImportProcess" [_thread_in_native, id=31253, stack(0x0000000042a5e000,0x0000000042b5f000)]
siginfo:si_signo=SIGBUS: si_errno=0, si_code=2 (BUS_ADRERR), si_addr=0x00002aaac2224af1
Registers:
RAX=0x0000000000000000, RBX=0x000000005470d9e8, RCX=0x0000000000000070, RDX=0x00002aaac8b62b30
RSP=0x0000000042b5be80, RBP=0x00002aaac2224ad4, RSI=0x00000035291529e0, RDI=0x00002aaac80001e8
R8 =0x0000000000000000, R9 =0x0000000000000000, R10=0x00002aae378c5418, R11=0x00002aae378c8e88
R12=0x00002aaac8b62af0, R13=0x000000005470b460, R14=0x0000000042b5bf10, R15=0x0000000000000029
RIP=0x00002aaaab03f031, EFL=0x0000000000010206, CSGSFS=0x0000000000000033, ERR=0x0000000000000004
TRAPNO=0x000000000000000e

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Hot spot Exception

Hi I got some Hot spot Exception in my project, can any buddy help me regarding this, here i am sending all log information.
roblem Description
====================
Hot spot Exception found on OMGr sever on which is enrolled in AP and APSWACT and SSO operations have been done.
# An unexpected error has been detected by HotSpot Virtual Machine:
# SIGBUS (0xa) at pc=0xfe9cbfe8, pid=20751, tid=13
# Java VM: Java HotSpot(TM) Server VM (1.5.0_04-b05 mixed mode)
# Problematic frame:
# V [libjvm.so+0x1cbfe8]
--------------- T H R E A D ---------------
Current thread (0x003851e8): JavaThread "CompilerThread1" daemon [_thread_in_vm, id=13]
siginfo:si_signo=10, si_errno=0, si_code=1, si_addr=0x654b6c61
Registers:
O0=0x008eb548 O1=0x0054facc O2=0x00013738 O3=0x00000000
O4=0xff1aa538 O5=0x0000000c O6=0xd3b7ebb0 O7=0xfe9cc024
G1=0xd3c66b30 G2=0xf8400040 G3=0x000000b3 G4=0x000000b2
G5=0x000320ec G6=0x00000000 G7=0xfe6f1800 Y=0x00000000
PC=0xfe9cbfe8 nPC=0xfe9cbfec
Top of Stack: (sp=0xd3b7ebb0)
0xd3b7ebb0: fef80000 00004c00 f85388d0 00000034
0xd3b7ebc0: d3b7f580 f856695c 00000000 654b6c61
0xd3b7ebd0: d3c66b38 f8537288 f8569640 00000008
0xd3b7ebe0: 000323b8 f8537288 d3b7ec10 fea76e40
0xd3b7ebf0: 00008000 00aa6788 d3b7f2ac 00c804e0
0xd3b7ec00: 00000000 005f0110 00003590 00000000
0xd3b7ec10: 00000001 00261fc0 fefc6d78 00006400
0xd3b7ec20: 000064d4 00035948 00000000 f8537288
Instructions: (pc=0xfe9cbfe8)
0xfe9cbfd8: ee 06 20 d0 80 a5 e0 00 02 40 00 11 ba 10 00 19
0xfe9cbfe8: f2 05 e0 00 80 a7 40 19 02 40 00 08 01 00 00 00
Stack: [0xd3b00000,0xd3b80000), sp=0xd3b7ebb0, free space=506k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [libjvm.so+0x1cbfe8]
V [libjvm.so+0x276e48]
V [libjvm.so+0x2751bc]
V [libjvm.so+0x27aa70]
V [libjvm.so+0x2708ac]
V [libjvm.so+0x271568]
V [libjvm.so+0x32d2f0]
V [libjvm.so+0x2d58cc]
V [libjvm.so+0x64a5bc]
Current CompileTask:
opto: 87 ! com.nt.transport.equinox.apgatewayem.EMAlarmListener.onMessage(Ljavax/jms/Message;)V (1489 bytes)
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x003dae48 JavaThread "RMI ConnectionExpiration-[164.164.27.126:4444]" daemon [_thread_blocked, id=62]
0x008e7670 JavaThread "RMI ConnectionExpiration-[164.164.27.126:4098]" daemon [_thread_blocked, id=59]
0x007ddc48 JavaThread "RMI RenewClean-[164.164.27.126:41928]" daemon [_thread_blocked, id=45]
0x008ec5d0 JavaThread "Thread-23" [_thread_in_native, id=44]
0x007daa50 JavaThread "Thread-22" [_thread_blocked, id=43]
0x006ff6e8 JavaThread "Thread-21" [_thread_in_native, id=42]
0x008dc328 JavaThread "imqConsumerReader-0-2445185565869246464-6" [_thread_blocked, id=40]
0x008efb78 JavaThread "imqConsumerReader-0-2445185565869246464-5" [_thread_blocked, id=38]
0x008f1ad0 JavaThread "imqConsumerReader-0-2445185565869246464-4" [_thread_blocked, id=36]
0x006c62f0 JavaThread "imqConsumerReader-0-2445185565869246464-3" [_thread_blocked, id=34]
0x006c1428 JavaThread "imqConsumerReader-0-2445185565869246464-2" [_thread_in_native, id=32]
0x008f05e0 JavaThread "imqConsumerReader-0-2445185565869246464-1" [_thread_blocked, id=30]
0x007e1028 JavaThread "RMI RenewClean-[164.164.27.126:4444]" daemon [_thread_blocked, id=28]
0x006c04c8 JavaThread "imqConsumerReader-0-2445185565869246464-0" [_thread_blocked, id=26]
0x0073a9f0 JavaThread "iMQReadChannel-0" [_thread_in_native, id=25]
0x0073a830 JavaThread "imqConnectionFlowControl-0" [_thread_blocked, id=24]
0x006e5c60 JavaThread "GC Daemon" daemon [_thread_blocked, id=19]
0x006e5790 JavaThread "RMI RenewClean-[164.164.27.126:4098]" daemon [_thread_blocked, id=18]
0x00608410 JavaThread "Timer-1" [_thread_blocked, id=17]
0x003e4748 JavaThread "Timer-0" [_thread_blocked, id=16]
0x00386298 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=14]
=>0x003851e8 JavaThread "CompilerThread1" daemon [_thread_in_vm, id=13]
0x00384380 JavaThread "CompilerThread0" daemon [_thread_blocked, id=12]
0x00382b10 JavaThread "AdapterThread" daemon [_thread_blocked, id=11]
0x00381d68 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=10]
0x00379020 JavaThread "Finalizer" daemon [_thread_blocked, id=9]
0x003770d8 JavaThread "Reference Handler" daemon [_thread_blocked, id=8]
0x00264500 JavaThread "main" [_thread_blocked, id=2]
Other Threads:
0x003730b0 VMThread [id=7]
0x00387518 WatcherThread [id=15]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: ([mutex/lock_event])
[0x00261fc0/0x00262e50] CodeCache_lock - owner thread: 0x003851e8
[0x002642f0/0x00264320] MethodCompileQueue_lock - owner thread: 0x003851e8
Heap
PSYoungGen total 10752K, used 3579K [0xed400000, 0xee000000, 0xf8000000)
eden space 9216K, 38% used [0xed400000,0xed77ee90,0xedd00000)
from space 1536K, 0% used [0xedd00000,0xedd00000,0xede80000)
to space 1536K, 0% used [0xede80000,0xede80000,0xee000000)
PSOldGen total 24576K, used 1344K [0xd7c00000, 0xd9400000, 0xed400000)
object space 24576K, 5% used [0xd7c00000,0xd7d50078,0xd9400000)
PSPermGen total 16384K, used 6231K [0xd3c00000, 0xd4c00000, 0xd7c00000)
object space 16384K, 38% used [0xd3c00000,0xd4215f58,0xd4c00000)
Dynamic libraries:
0x00010000 /opt/NToam/omgr_4.0.0_ei/applications/moa/apGWY_4.0.0/bin/apGWY.exe
0xff380000 /lib/libgen.so.1
0xff350000 /lib/libthread.so.1
0xff330000 /lib/libsocket.so.1
0xff200000 /lib/libnsl.so.1
0xff2f0000 /lib/libelf.so.1
0xff3fa000 /lib/libxnet.so.1
0xff1c0000 /opt/NToam/omgr_4.0.0_ei/JRE/lib/sparc/libjava.so
0xfe800000 /opt/NToam/omgr_4.0.0_ei/JRE/lib/sparc/server/libjvm.so
0xff080000 /lib/libc.so.1
0xfe000000 /opt/NToam/omgr_4.0.0_ei/applications/moa/current_apGWY/lib/libACE.so
0xfe700000 /opt/NToam/omgr_4.0.0_ei/applications/moa/current_apGWY/lib/libconsolxdr.so
0xff2c0000 /lib/librt.so.1
0xff190000 /lib/libCrun.so.1
0xff030000 /lib/libm.so.1
0xff3a0000 /lib/libw.so.1
0xff3f4000 /lib/libdl.so.1
0xff160000 /lib/libmp.so.2
0xff000000 /opt/NToam/omgr_4.0.0_ei/JRE/lib/sparc/libverify.so
0xfe7e0000 /lib/libsched.so.1
0xfe7c0000 /lib/libaio.so.1
0xfe7a0000 /lib/libmd5.so.1
0xff3e6000 /usr/platform/SUNW,Ultra-80/lib/libc_psr.so.1
0xfe550000 /opt/NToam/omgr_4.0.0_ei/j2re1.5.0_04/lib/sparc/native_threads/libhpi.so
0xfe510000 /opt/NToam/omgr_4.0.0_ei/j2re1.5.0_04/lib/sparc/libzip.so
0xfdf10000 /usr/lib/locale/en_US.ISO8859-1/en_US.ISO8859-1.so.2
0xfa490000 /opt/NToam/omgr_4.0.0_ei/j2re1.5.0_04/lib/sparc/libnet.so
0xfa590000 /opt/NToam/omgr_4.0.0_ei/j2re1.5.0_04/lib/sparc/librmi.so
VM Arguments:
jvm_args: -Dequinox.nsIOR.fileURL=/opt/NToam/omgr_4.0.0_ei/ns.ior -Dequinox.logging.db=true -Dequinox.security.server.name=Gateway -Dorg.omg.PortableInterceptor.ORBInitializerClass.com.nt.transport.equinox.utilities.corbainterceptor.ORBInit=com.nt.transport.equinox.utilities.corbainterceptor.ORBInit -Dejb.jsec=true -Dequinox.orbInit.login=false -Dequinox.security.realm=BackCompat -Dvbroker.security.assertions.trust.all=true -Dapgwy.emsalarm.enable=true -Dapgwy.logging.level=0 -Dcmgwy.filterUNIConnectionsForTrail=false -DimqBrokerHostName=localhost -DimqBrokerHostPort=2507 -Djava.security.auth.login.config=./config/auth.conf -Dequinox.security.userId=Server -Xusealtsigs com.nt.transport.equinox.apgatewayem.EMManager
java_command: <unknown>
Environment Variables:
PATH=/opt/NToam/omgr_4.0.0_ei/JRE/bin:/opt/NToam/omgr_4.0.0_ei/JRE/bin/sparc:/usr/dt/bin:/usr/openwin/bin:/usr/sbin:/usr/sbin:/usr/bin
LD_LIBRARY_PATH=/opt/NToam/omgr_4.0.0_ei/applications/moa/current_apGWY/lib:/opt/NToam/omgr_4.0.0_ei/JRE/lib/sparc/server:/opt/NToam/omgr_4.0.0_ei/JRE/lib/sparc:/lib:/usr/lib:/usr/dt/lib:/usr/openwin/lib
LD_PRELOAD=/usr/lib/[email protected]
Signal Handlers:
SIGSEGV: [libjvm.so+0x6c66dc], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
SIGBUS: [libjvm.so+0x6c66dc], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
SIGFPE: [libjvm.so+0x26def0], sa_mask[0]=0x7fbffeff, sa_flags=0x0000000c
SIGPIPE: [libjvm.so+0x26def0], sa_mask[0]=0x7fbffeff, sa_flags=0x0000000c
SIGILL: [libjvm.so+0x26def0], sa_mask[0]=0x7fbffeff, sa_flags=0x0000000c
SIGUSR1: SIG_DFL, sa_mask[0]=0x00000000, sa_flags=0x00000000
SIGUSR2: SIG_DFL, sa_mask[0]=0x00000000, sa_flags=0x00000000
SIGHUP: SIG_IGN, sa_mask[0]=0x00000000, sa_flags=0x00000000
SIGINT: [libjvm.so+0x64b580], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
SIGQUIT: [libjvm.so+0x64b580], sa_mask[0]=0x7fbffeff, sa_flags=0x00000004
SIGTERM: SIG_IGN, sa_mask[0]=0x00000000, sa_flags=0x00000000
--------------- S Y S T E M ---------------
OS: Solaris 9 12/03 s9s_u5wos_08b SPARC
Copyright 2003 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 21 November 2003
uname:SunOS 5.9 Generic_118558-11 sun4u (T2 libthread)
rlimit: STACK 8192k, CORE infinity, NOFILE 2048, AS infinity
load average:4.08 3.36 2.93
CPU:total 4 has_v8, has_v9, has_vis1
Memory: 8k page, physical 2097152k(31856k free)
vm_info: Java HotSpot(TM) Server VM (1.5.0_04-b05) for solaris-sparc, built on Jun 3 2005 03:32:53 by unknown with unknown Workshop:0x550
age, physical 2097152k(31856k free)
vm_info: Java HotSpot(TM) Server VM (1.5.0_04-b05) for solaris-sparc, built on Jun 3 2005 03:32:53 by unknown with unknown Workshop:0x550
regards,
Sreenu

Looks like you are on Solaris. Have installed all the required Solaris patch?
- Winston
http://blogs.sun.com/roller/page/winston?catname=Creator

Audio feedback for wrong answer in Sequence and Hot Spot Questions

I am having three issues:
Everytime I close the Quiz Manager after making some changes I get an error message saying I should Presenter has failed and I should resave and restart. See attached screenshot. I think this is also why I am having the two problems below.
I have uploaded the right audio response to use for an incorrect answer. But both my hot spot and sequence questions do not playback the feedback for the incorrect answer. The audio feedback for the correct answer works fine. I have allowed 20 attempts to answer the question.
I want the text for the correct and incorrect message to be the text in the audio feedback. So after I setup the questions I manually edited the Correct/Incorrect text boxes to be the text I want. But everytime I open and close the Quiz Manager, these refresh back to the default values of "Correct" and "Try again!". Is there any way to not allow such refereshing?
Any help is greatly appreciated.
Thanks!

What version of Presenter are you using? Have you tried applying any/all the updates?
1. Hard to say exactly what is wrong. This may need to be addressed by Support.
2. I believe that the incorrect feedback audio will only play on the final failed attempt (20th time in your case). This may need some testing to validate, if you change your number of attempts to two, and then answer it incorrectly twice, do you get the audio on the second failure?
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Key Note advance with WiFi Hot Spot

I'm a professional presenter and, like many in this forum, have been frustrated by the ipads inability to connect to a remote slide advance.
With the new ipad2 will the WiFi Hot Spot ability allow us to connect the iphone and ipad on a local wifi network and use the iphone app to advance our slides?

You should be OK with banking sites, because they use HTTPS (encrypted HTTP) with certificates your browser will be able to verify. Just make sure the URL in the browser is what it should be; for example,
https://www.yourbank.com/
and NOT
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or
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If your browser warns you that a site has presented an invalid certificate, STOP. Don't ignore the warning.
For more comprehensive security, subscribe to a public VPN service such as AlwaysVPN and install an OpenVPN client: Tunnelblick (free) or Viscosity (better). Test the setup before you leave.

No internet connectivity from certain WiFi Hot Spots

I've been unable to get internet connectivity using Tim Horton's WiFi on my MacBook Pro.
I can select the Tim Horton network but when I launch my browser nothing happens.
I've cleared cache and cookies, restarted laptop and a few other things, Not able to get on the Internet no matter what I do., My iPhone -was- able to connect without issue. This is odd isn't it?
I've tried Safari and Chrome to no avail, I am being given an IP address but get no further than that, The Tim Horton's join network page never shows up. Nothing.
This has happened to me at 3 different Tim Horton's.
I use my laptop at -countless- hot spots and have -never- had a connection issue... only at Tim Hortons.
I don't know what's going on but something is not right. It just happened to me this morning. I left Tim Hortons and went to Panera. BOOM. Instantly online.. Same with McDonalds which is right across the street from Panera. I can get on both places. But not Tim Horton's. Any ideas why?
I don't know if this helps, but I did capture a log of the attempt to get online...
12/18/12 11:40:48.000 AM
kernel[0]
en1: 802.11d country code set to 'US'.
12/18/12 11:40:48.000 AM
kernel[0]
en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
12/18/12 11:40:49.000 AM
kernel[0]
MacAuthEvent en1 Auth result for: 00:1a:1e:6b:c8:c0 MAC AUTH succeeded
12/18/12 11:40:49.000 AM
kernel[0]
wlEvent: en1 en1 Link UP virtIf = 0
12/18/12 11:40:49.000 AM
kernel[0]
AirPort: Link Up on en1
12/18/12 11:40:49.000 AM
kernel[0]
en1: BSSID changed to 00:1a:1e:6b:c8:c0
12/18/12 11:40:49.000 AM
kernel[0]
en1::IO80211Interface::postMessage bssid changed
12/18/12 11:40:49.800 AM
airportd[491]
_doAutoJoin: Already associated to “Tim Hortons WiFi”. Bailing on auto-join.
12/18/12 11:40:49.815 AM
airportd[491]
_doAutoJoin: Already associated to “Tim Hortons WiFi”. Bailing on auto-join.
12/18/12 11:40:49.827 AM
airportd[491]
_doAutoJoin: Already associated to “Tim Hortons WiFi”. Bailing on auto-join.
12/18/12 11:40:50.584 AM
configd[50]
network changed: v4(en1+:10.3.251.160) DNS+ Proxy+ SMB
12/18/12 11:40:50.602 AM
UserEventAgent[11]
Captive: en1: Probing 'Tim Hortons WiFi'
12/18/12 11:41:40.631 AM
mdworker[506]
Unable to talk to lsboxd
12/18/12 11:41:40.634 AM
mdworker[507]
Unable to talk to lsboxd
12/18/12 11:41:40.694 AM
sandboxd[508]
([506]) mdworker(506) deny mach-lookup com.apple.ls.boxd
12/18/12 11:41:40.699 AM
sandboxd[508]
([507]) mdworker(507) deny mach-lookup com.apple.ls.boxd
12/18/12 11:41:41.000 AM
kernel[0]
Sandbox: sandboxd(508) deny mach-lookup com.apple.coresymbolicationd
12/18/12 11:41:50.601 AM
UserEventAgent[11]
Captive: [CaptiveHandleRedirect:2152] Timed out on en1 (Tim Hortons WiFi), assuming online
12/18/12 11:41:50.605 AM
configd[50]
network changed: v4(en1!:10.3.251.160) DNS Proxy SMB
12/18/12 11:41:50.622 AM
imagent[174]
[Warning] Bag loading failed! Error (NSURLErrorDomain:-1001): The request timed out. http://init-p01md.apple.com/bag
12/18/12 11:41:50.622 AM
imagent[174]
[Warning] Bag loading failed! Error (NSURLErrorDomain:-1001): The request timed out. http://init.ess.apple.com/WebObjects/VCInit.woa/wa/getBag?ix=1

Clinton, thanks for the suggestion of trying NetSpot. The application sounds like it might be helpful for general network assessment although I'm not sure if it can provide much assistance in this situation.
I believe the internet connectivity issues I'm experiencing have more to do with whatever kind of "sensing" that the router/hotspot uses. Generally when I go to a new hotspot, after choosing it in my list of avalable networks, a hotspot window will automatically open asking for my agreement to the terms of useage. That never happened at the hotspot I was having trouble with. I was able to choose the hotspot, had an excellent signal strength and was assigned an IP but never got any further than that.
So I'm not sure what NetSpot will be able to do for me in that situation but I'll download it and try it.

Can't load SSL sites when connected to Verizon Hot Spot

So I'm testing out a Verizon iPhone for my company. Great experience so far; only one dropped phone call!
Recently, when connected to the internet via the phone's hot spot, I'm no longer able to load SSL websites. A good example of this is logging into gMail. Moreover, I can load the Facebook login page, however I cannot complete login and I can't verify any certificates (or force trust or anything). Moreover, my company/personal e-mail won't load either.
Once I try to force the certificate, I'm taken to a Verizon page about enabling the Hot Spot feature (which doesn't make sense, since I can browse other sites just fine and the feature is already being paid for by my company).
Has anyone else experienced this?
The issue persists on all devices (iPad, other iPhones, computer), I've reset network settings, changed my hot spot password, performed a hard reset; nothing seems to work.

Those two are essentially the same owners, same place.
www.screenplay.com...
Network IP address lookup:
whois query for 66.226.4.82...
Results returned from whois.arin.net:
Alchemy Communications, Inc. ALCHEMY-NET-3 (NET-66-226-0-0-1)
66.226.0.0 - 66.226.31.255
Write Brothers WRITEBROTHERS (NET-66-226-4-80-1)
66.226.4.80 - 66.226.4.95
# ARIN WHOIS database, last updated 2007-06-04 19:10
# Enter ? for additional hints on searching ARIN's WHOIS database.
Results returned from whois.arin.net:
CustName: Write Brothers
Address: 138 N. Brand Avenue Suite 201
City: Glendale
StateProv: CA
PostalCode: 91203
Country: US
RegDate: 2007-04-24
Updated: 2007-04-24
NetRange: 66.226.4.80 - 66.226.4.95
CIDR: 66.226.4.80/28
NetName: WRITEBROTHERS
NetHandle: NET-66-226-4-80-1
Parent: NET-66-226-0-0-1
www.write-bros.com...
Network IP address lookup:
whois query for 66.226.4.82...
Results returned from whois.arin.net:
Alchemy Communications, Inc. ALCHEMY-NET-3 (NET-66-226-0-0-1)
66.226.0.0 - 66.226.31.255
Write Brothers WRITEBROTHERS (NET-66-226-4-80-1)
66.226.4.80 - 66.226.4.95
# ARIN WHOIS database, last updated 2007-06-04 19:10
# Enter ? for additional hints on searching ARIN's WHOIS database.
Results returned from whois.arin.net:
CustName: Write Brothers
Address: 138 N. Brand Avenue Suite 201
City: Glendale
StateProv: CA
PostalCode: 91203
Country: US
RegDate: 2007-04-24
Updated: 2007-04-24
NetRange: 66.226.4.80 - 66.226.4.95
CIDR: 66.226.4.80/28
NetName: WRITEBROTHERS
NetHandle: NET-66-226-4-80-1
Parent: NET-66-226-0-0-1
NetType: Reassigned
Comment:
RegDate: 2007-04-24
Updated: 2007-04-24
I really think it's something with them, but have you tried tweaking the settings yet on the MBP? Like MTU & such?

Installing Mobile Wi-Fi Hot Spot App issue on 2nd laptop

I have downloaded the Mobile Wi-Fi App for Hot Spot and installed properly on my primary Windows 7 laptop. This included setting up user id and password for wi-fi connection. This took quite an effort with help from mobile technical support. But I did it !
However I am not able to resolve setting up for my second laptop computer under Windows 7.   Verizon told me that I can set up on up to 3 laptops.   The issue comes about during the app installation. It asked to enter password with a default user ID of null. There is no option to change the user id from null to my user id. Of course it will not match my password entered. So my mobile app installation stalled in the middle and could not continue. I have repeatedly tried this installation with same error. And I called technical support but this time he cannot help.  He remoted desktop in and saw my error and couldn't do anything.
Has anyone set up Mobile Wi-Fi App for more than 1 laptop computer?
Has anyone encounter this authentication error?
Is there any mobile Wi-Fi user out there?
Any help appreciated.
TIA

This Wifi app installation issue seems to be a software bug that has to be addressed by their software engineering. The technical support team has no clue how to resolve it. It installs fine on a Win7 machine if it is an initial install. The issue is for subsequent install after your account has been set up as the account id is not being passed through.
Verizon WiFi hotspot seemed to be around since 7/2009. I am surprised after 4 years, Verizon doesn't know and has not addressed it. Win7 has been around since 6/2009. Wifi App does not run on Win8. Many people still use Win7. I hope Verizon is reading this and really do something. Somewhat disappointing experience.   Notice no Verizon moderator replied to this thread.
For those who want to pursue further. The direct Verizon Mobile WiFi support number is 877-346-3053.   If you call the regular support number, it will take your several bounce to get to the right place.   I spent a whole afternoon with them on this.

ISE Hot Spot Certificate Error

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