Issue synchronizing with Integration Broker

I need some guidance in troubleshooting XenApp integration with VMware Workspace 2.1. It seems like I have successfully installed and configured the Integration broker.
I followed the steps from the installation guide.
Verify PowerShell remoting.
This sample command string applies to Citrix Server Farm 6.5.
Get-XAApplication -ComputerName CITRIX SERVER NAME
-> Works!
Type http://hostname /IB/API/RestServiceImpl.svc/ibhealthcheck to verify that the Integration Broker Web application is running.
The expected output displays.
All ok
Type https://hostname /IB/API/RestServiceImpl.svc/ibhealthcheck to verify that the Integration Broker Web application is running.
The expected output displays.
All ok
_> Works!
But then I added the Integration broker to the workspace portal and when I press "Sync Now" I get the message:
Calculating sync actions.
This takes a long time. When I look at the troubleshooting tab I see the following error:
Failed Sync Action: Could not pull objects from Integration Broker.
I use a self signed certificate on the Integration Broker. Any tips on how to troubleshoot, what to check?
I'm using Windows 2012R2 with IIS 8.5. I'm not sure if that is supported.

The IB healthcheck results seem ok indicating that the IB has been installed properly.
We need to check if the IB is able to communicate with the XenFarm server properly and able to fetch the resources and entitlements.
Please refer to the  Workspace Documentation - Setting Up Resources in VMware Workspace Portal > Troubleshooting Workspace Resource Configuration ->
Citrix-Published Resources Are Not Available in Workspace.
Please follow instructions here to check if the IB is able to contact the xen farm server. Please send us the IB and connector logs when the failure happens.

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    Since Outlook running on Windows works well, it seems an issue on the Mac side. I suggest ask Mac for help so that you can get more professional suggestions.
    More information for your reference:
    Please try to verify whether there is any expired certificate from the computer personal store.
    If it is the case, please remove them.
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Mavis Huang
    TechNet Community Support

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