Issue using CE (ICAP) and IWSS 2.5

We have CE 5.2.3(b9) and IWSS 2.5 patch 1376.
We are trying to get user & group authentication happening between CE & ICAP server (IWSS 2.5).
What happens is a login prompt appears and doesn't matter what you type authentication fails........ PLEASE HELP

what is the error message that you are seeing after the authentication fails? Can you post the error message?

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