Issue with a brand new HP laptop, windows 8 preinstalled

Dear all,
I have the following issue. I just unpacked my HP Envy 4 laptop (windows 8 preinstalled). I finnished the first setup of the laptop and I had the windows 8 "metro" screen, after that the laptop restarted and since then I just get a sign that I need to perform recovery. I can enter the system diagnostig and system information, but I can't access the boot device option, BOIS setup and system recovery - if I press F9 F10 or F11 I receive this blue screen.
The error in this blue screen is 0x000225 - a required device isn't connecte or cannot be accessed. I searched the internet for this error, but the only suggestions are for virtual machines to change the lan adpter or to enable the acpi support.
I have installation Windows 8 flash drive (from my other laptop) but I cant boot from it as well. Any idea how can I fix this, or I need to ship pack the laptop to HP?

Hi TPAKTOUCTA,
Take a look at this document and let me know if it helps. This recovery document may help as well.
Please let me know & Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Similar Messages

Connecting my gen 4-5 nano to new HP laptop windows 8 using USB 3.0 port computer restarts

Connecting my gen 4-5 nano to my new HP laptop Windows 8 using USB 3 port itunes opens then an error message "your PC ran into a problem and needs to restart ........." WDF Violation. If I don't disconnect the nano the computer will keep restarting. After restarting a window opens saying it wants to send the following files to Microsoft "C:\Windows\Minidump\010413-20875-01.dmp, C:\Users\Curt\AppData\Local\Temp\WER-69015-0.sysdata.xml, C:\Windows\Memory.DMP". It does this using any of the 3 USB 3 ports. Using the USB 2 port it works just fine. Thanks for any help and as info.

I found the solution!!! Even ended up educating the tech -- who didn't have a clue.
I have a brand new 7th gen iPod Nano, a brand new Windows 8 laptop, and iTunes 11. Everything was working all fine and dandy until I unchecked "Enable Disc Usage in iTunes on my iPod. Then all **** broke loose. I got the blue screen of death with the WDF_violation and I couldn't even plug my Nano in without it crashing my computer, let alone access iTunes to re-enable Disc Usage. Because the crashes happened immediately after I did that I just KNEW it had something to do with that. Trouble is, I couldn't fix it.... or so I thought.
I was on the phone with the tech, who was telling me it was a driver issue ( impossible because both the laptop and iPod are brand new) and I was looking around in iTunes while she did.
HERE IS YOUR SOLUTION: Edit --> Preferences --> Devices. Check Prevent iPods, iPhones and iPads from syncing automatically. Then plug in your iPod, re-enable the Disc Usage, and voile!!!!!! Problem solved.

I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. Is it Lion?

I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. As you can imagine this is very annoying. It says I am not connected to the internet and offers me a choice of nearby networks including mine and then asks for a password when I select it. Why does it do this with our new MacBooks (also with my son's brand new one) and not with the iPhone, iPad and older MacBook? They happily automatically connect to our network after entering the password just the once.

Sig, I appreciate you trying to be helpful. I have no idea what issues you were having or what issue exactly pgrounds has been having. Your assumption that everyone's set up is the same as yours is false however. There are many many documented WiFi issues that are a result of Lion installs. Many have been solved by 10.7.1 and 10.7.2. Others have been solved by a large variety of work arounds. Others have not had their issues solved yet.
I am one of those. I have an IT background, and I spent the better of five hours digging up workarounds and attempting all of them. For the benefit oh anyone who is having similar issues, I have posted links to all of those workarounds here. None of them worked in my case, but hopefully they will help pgrounds or others.
So, once again, if you have a new idea, I'd love to here it. But if it has already been posted in one of these links, it's not helpful, let it go.
http://osxdaily.com/2011/07/22/wifi-dropping-in-os-x-lion-fixes/
http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/
http://blog.chron.com/techblog/2011/09/want-to-really-repair-permissions-on-your -mac-try-this/

Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

Hi .
I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
My vendor then changed the set with a brand new one, againts that faulty one .
Now the new one worked well for 3 - 4 days , but it is now totally dead .
But the set did not give any indication before it become completely dead.
A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
a player which is sealed box pack .
Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
Now i am in a total mess . I just dont know what to do with the set that is few days old .
Pls help urgently .
Waiting for any valued suggestion .
Bye ...

Hi,
I would suggest getting in touch with support, they might be able to help you with this.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Brand new PC laptop but Flash keeps crashing on 2 different browsers. Help!

Hello! Flash keeps crashing on my brand new PC laptop. It has crashed on both Chrome and Firefox. I have updated everything I can think of on this PC, including drivers. I have made sure flash is up to date and the browsers I just recently installed seeing as this is a new PC so they are up to date as well. I disabled hardware acceleration about 5 mins ago, I am desperate at this point. Anyone have any idea what could be causing these crashes? Oh, and I have Windows 7 OS, if that gives any insight to anything. Thanks!

Read Before Posting: How To Get A Useful Answer To Your Question

Issues with Safari 3.0.1 for windows

Issues with Safari 3.0.1 for windows (at work):
Lenovo T60 with intel core duo T7200 @2.00Ghz plus additional monitor (Lenovo ThinkVision) in extended desktop mode running Windows XP Pro 2002, SP2
1. Taskbar is configured to autohide: when Safari is the top (active) window, it remains on top. If the taskbar pops up, it does so behind the Safari window, because I cannot see it.
2. If an open Safari window is dragged to the external (secondary) monitor, then maximized, it disappears to the side. It is not closed. I can still find it via Alt-tab or in the task bar and can, by right-clicking ‘Move’ from the taskbar use the arrow keys to move the window back into place. Clicking to reduce the window, then re-maximizing leads to the window disappearing to the side again.
3. In general my impression is that this does not function at a ‘beta’ level, but more of an ‘alpha’ level. Still very buggy.
Jcw
iMacIntel Duo 2Gh Mac OS X (10.4.7) 1G-RAM, 250vRAM
iMacIntel Duo 2Gh Mac OS X (10.4.7) 1G-RAM, 250vRAM

This is a beta...thats why they give you the option to report probs via the bug icon. Since you are having these probs try and report them, I am not sure if apple has the time to scan these forums to try and find the big probs that people are having. So unless you report bugs, (and wait until the final realease) then they might never get noticed and or fixed.

Other taking up space with a brand new iPhone

other taking up space with a brand new iPhone, never used or plugged in. 1st time conecting and it says 564.8mb other. WTH??

I'm sorry, I don't understand your comment. Any computer program has at least 2 divisions. A Code division and a Data division. When we talk about the size of a program or operating system we mean the size of the Code division. The Data division will be of variable size, and can change dynamically. So the size of iOS when you download it is the size of the code. Other includes the data division of iOS, plus the data divisions of all apps that come bundled with iOS, plus the Safari cache, plus all email messages, plus all texts, plus all contacts, plus all calender events, plus all notes, plus all reminders, plus the music catalog, plus album art, plus data used by the iTunes & App stores, plus data used by the Genius feature, pus data used by Game Center, plus data used by Apple Maps (but not Google maps if you have it), plus a few things I've probably forgotten about.
Immediately after a new phone is activated, or after it is restored as new, Other still contains the data divisions of iOS. And if you have logged in to the iTunes and App stores during setup it contains the information from your account for those apps. And if you have logged in to iCloud it contains all of your iCloud contacts, calendar events, notes, reminders and email.
I've explained this several different ways. I'm not going to try again.

If my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model.

if my iphone 5 has a problem within the first 30 days will apple replace it with a brand new one or will i get a refurbished model??

If it is replaced under warranty, it will be replaced with a unit from the "replacement stock", which either will be a refurb or new (no way to distinguish these) and the S/N will indicate a replacement unit.
The "30 day" rule varies from county to country, and applies only to returns, not replacement.

I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

No. I said it would be a refurbished one.
Try looking up refurbished.

Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help...

Hello, I have a big batterylife problem with my brand new iPod touch 4Gen 8GB white. Please help?

What battery life are you getting? Is it short when you are using the iPod? When it is sleeping?

Serious resolution issues with After Effects CC (2014) on Windows 8.1 Pro on Dell Precision M3800 laptop??

My new company installed Adobe Creative Cloud (There was some annoying Proxy issues at first, because of the seriously tight I.T policies) but we are having some serious resolution issues with After Effects CC 2014 (also have this resolution problem with Adobe Premiere, Media Encoder, Muse) on Windows 8.1 Pro on a Dell Precision M3800 laptop with icons and interface looking too small and hard to see, is there a fix, an update or a work around, can anyone help?
Any help will be appreciated!
k.regards
Ramon

Hi Todd is there a time-frame for this fix, there is a lot of pressure on me, because I convinced my company to get the Creative Cloud and quite a lot of the CC software is not compatible with the latest Windows 8.1 OS.
Is there at least a work around, until this big fix comes along?
k.regards
Ramon

Anyone else having an issue with TCP connections using iCloud for Windows?

Hi,
Before I asked this question, I did wait to see if any related questions came up, but none did, so I submit it now.
On my admittedly older laptop running Windows 7 64b Home, I've run into difficulties with the iCloud for Windows app to the extent that I had to uninstall it.
It would that, as my laptop was running, in the background, iCloudServices.exe would endlessly iterate TCP connections, which, while not actively sending or receiving any data, after some hours would number over 100 instances, taking up resources, and grinding my laptop's WiFi connection to a grindingly slow pace. I ended up, within the app, turning off everything, iCloud Drive and Photos, (I never used bookmarks), but still this would continue to occur.
I contacted Apple Support, explaining what was going on, and they stated they only dealt with IOS and gave me a Microsoft Support number. When I called Microsoft support, I came more and more to the realization that the issue was specifically with the iCloud for Windows app, as that was the only software that was endlessly creating and not closing TCP connections as it was. How was Microsoft supposed to solve an issue with Apple code?
So I called Apple back, whereupon they insisted it was a Microsoft issue. I explained other cloud services installed on the same computer were not having the same issue, it was unique to ICloudServices.exe. They stated they only dealt with IOS. I stated I purchased an iPad Air less than 7 months ago, and was trying to run iCloud in support of that. They again stated they only dealt with IOS, and suggested I again try Microsoft. I asked them if it was reasonable to expect Microsoft to solve issues with Apple code? They said regardless, there was zero support offered for anything having to do with Windows, and all I could do was uninstall the app, which I did, though that did not feel very satisfactory to me. My thinking is, if Apple writes a Windows app in support of their hardware, they should offer support for it.
Anyway, I was just wondering, is this an issue unique to me? or have others experienced a similar issue? I found this issue by opening the Windows Resource Monitor, looking under the Networking tab, and scrolling through the TCP Connections section to find 100+ concurrent iCloudServices.exe instances listed, whereas even Chrome, with multiple tabs and extensions, topped out at around 20.
My one month old Desktop, DYI, sports a solid Asus 1150 MoBo, i7-4790k cpu, 16GB Ram, and an EVGA GTX 970 video card. I list some specs only to illustrate this computer has no hardware issues in comparison to my long in tooth laptop. On this desktop, running Win 8.1 Pro 64b, at least as many, identifiably Apple, background service TCP connections are created even compared to Chrome, regardless of many tabs being open, many extensions, and even some related apps. Adobe does not even come close, though I run the full CC subscription. On this new computer, running Windows 8.1 Pro 64b, there are currently over 50 TCP connections and loopbacks that do not identify themselves, with just a - for the Image, and PID. With the experience on my laptop, I wonder how many of these are generated by Apple software, if not specifically iCloud software?
The frustrating aspect of these connections is they seem in no way active, While the Chrome and Adobe connections can be seen to be transferring data, as long as I am not running iTunes, or so have my iPad actually plugged in, it seems 99% of the time these iCloudServices.exe connections are just taking up ports, neither sending nor receiving any data discernable to me under the Processes with Network Activity, or Network Activity lists, both displayed in the same window as the TCP Connections in the Windows Resource Monitor.
Though I am fairly ignorant as regards coding, it seems as if there is no call to close a connection, very specifically, iCloudServices.exe, when it is no longer needed, and the next time a connection is needed, a new one is opened, rather than accessing the one previously opened. The only other reason I could imagine this might be occurring is if my Norton Internet Security software might mask and/or block the port after a certain time of inactivity.
Anyone out there have any ideas or advice about this? Thanks in advance.

Thanks jared,
I'm still dealing with this issue through Apple. Some time after I posted this, I contacted Apple again. They did start a case up for me, as I was experiencing the same behavior on two different machines, with two different versions of Windows.
So far it remains unsolved. I've logged iClouds for Windows on my desktop, which is brand new, then logged for awhile after completely uninstalling Norton Security Suite, depending on the Microsoft security for some time, and finally logged after I uninstalled iCloud for Windows, restarted, installed a clean download, and connected using a completely different test account, which Apple set up for me. None of this made any difference. Looking at the logs, it seems every 10 minutes, iCloudServices.exe creates a new TCP connection to confirm I'm using less than 5GB on iCloud, (which I am by a good margin, using less than 2GB), it seems this connection is not closed, and when the next iteration rolls around 10 minutes later, a new TCP connection is created. I come very close to having 6 TCP connections created per hour, until I restart my computer. This works out to... 6 x 24 = 144/day.
Perhaps the article you posted will shed some further light on this. I'm thinking seeing the state of the connection through netstats, at the least, could help.
For the last week, I've been putting a hold on further logging, as Apple wants me to create a new user account on one of my computers, install iCloud for Windows there, and log it running in the other account. This however basically means I cannot use my computer for a fair number of hours, and I've been busy enough with work the past week that I haven't the time or energy to afford to set this up and run it. I've had need of my computers too much for the past week.

Errors/Glitches with my brand new Equium A200 15I (incl video hardware)

Hi,
I just treated myself to a new laptop last Saturday and have thus only had it for about 3 and a half days so far but I noticed a few small things that I weren't sure were errors/faults or if they were just because its new, such as the fact that sometimes I type things with the keyboard and some of the letters don't appear on screen, which I think is probably more to do with me not typing or pressing heavily enough on the keys rather than anything else, its not happening so much now...the touch pad gets a bit sticky too and it thinks I want to scroll up and down when I want to move the cursor not scroll sometimes but I manage to get it to work, I think most laptops have glitches like this and presumably I could help fix it by calibrating the touch pad(?) I haven't had time to look into that yet though... there are a few other things though and most worryingly just this morning I got a video hardware error message, so now im a fair bit worried/suspicious that there may be a real fault with it and would like to know if this is the case, whether its something I can possibly fix (im no real expert especially with hardware but I can always try downloading and installing updates/fixes and that sort of thing if it'd fix problems).
The main thing which is worrying me most, is that this morning a message suddenly came up on screen, warning me that there had been a video hardware error, yesterday evening, which I clicked on a button I think to load more info. and I took this screen cap of it:-
http://img528.imageshack.us/img528/724/errorscreencapcw1.jpg
I thought it may help to show the actual full message rather than just trying and pasting the info., well ok to be honest I didn't notice it let you copy it to clipboard but oh well (oops lol).
I know there's a topic about a similar error but I didn't want to butt in on that discussion as I presume that should be for that persons error to be discussed, mine may be slightly different I don't know... I followed the instructions given in that discussion and checked the device manager and no hardware faults are showing up there, btw it says in the device manager, under display adapters, that its a Mobile Intel 945GM Express Chipset Family, im sure all the A200 15I laptops have the same card but I thought I'd just clarify that. Incase that wasn't the right thing to check I also checked under 'sound, video and game controllers' (as the error said it was a video hardware error) where it lists the only one as being 'Realtek High Definition Audio' and I checked the properties there, on both under properties it says that the device is working properly, with no signs of any faults...
The thing is, I had read online somewhere that there is some issue with the graphics or video cards. I'd read that they can be glitchy and sometimes break down after the one year. I'd also asked my dad about this and we checked that it was an Intel graphics card that came with this laptop, which it is, and we reckoned that Intel chips should be as reliable as any other brand really... so I didn't think that there should be a problem, though if there is I have until next September to get it fixed before the warranty expires!
What surprises or kind of worries me though, is that the error message was only presented to me this morning. It dates the error as having occured at 19:53pm... I was using it last night and infact I went to have a shower and I put the laptop screen down before I went to shower at around 7:35pm, I presumed that its ok to just close the lid and it would automatically go into hibernate mode or something similar(?) im wondering if that had something to do with it, as I 7:53pm would have been roughly when I came back and lifted the lid/screen up again to use the laptop again... I can only presume, given the time it quotes, thats what caused the fault?
It does give me the option to 'update driver software' and 'scan for hardware change' within the device manager, should I run both or either of those perhaps? is this a common glitch? should I be worried at all etc...
Any help is much appreciated, if more info. is needed then let me know and ill clarify what I can. Also in terms of whats installed, I have quite a few programs, for graphics I have an old version of Paint Shop Pro which I installed yesterday morning, it seemed to install fine, thats Paint Shop Pro 7 from Jasc, I also have some converter programs (for vid files, 3GP and stuff), AVG Virus scan, Spybot Search & Destory, DBPowerAmp, FTP Commander, Quicktime and Real Player, fairly basic stuff like that, nothing much else just my old pics and vid files I transferred from my old XP laptop to this one, in my documents... I don't have any high powered or complicated games or anything else like that installed. Also at the time the video hardware error message states, all that was running when I had the lid down (or before I put the lid down) would have been Windows Live Messenger (though im pretty sure I signed out before putting the lid down) and an IE window, im pretty sure thats all, I wasn't working on anything else just checking the 'net...
There are some other things I've noticed too that I thought perhaps I should mention(?), one thing I've noticed it doing is the screen going blank and then coming back very quickly, alot. I've already asked about this a day or so ago as by then I realised that it was only doing that before loading the 'Windows needs your permission to continue' window/message, which apparently its supposed to do and is something to do with the computer switching from displaying the normal desktop to the secure desktop, which I sort of understand lol.
So I believe that isn't anything to worry about but I have noticed over the lastday or so, that the screen seems to do this more, going blank then coming back again, even when that permission message doesn't show up.
For instance this morning when I first put it on and went to check my home page, I clicked on a link at the bottom of the page or wherever to load another page within the website and the screen went blank for a moment before coming back a second later with the requested page. Is this normal too? or a Vista related glitch, or is there a possibility there may be a glitch with the monitor? im guessing it may be more of a Vista thing but I thought I'd ask here just incase, I decided not to pay for any extra insurance/extended warranty as I'm very careful with my items and take good care of them and so I'm being careful to try and spot any faults early on while they may be fixable under the basic warranty and what-not...
Another thing I've noticed is that to start with, when I pressed and held the 'FN' button, a range of black and white icons appeared on screen which told me which F button(s) to use to make certain adjustments, it still does that when I try it now but at other times, it doesn't show the icons, no matter how long I hold the 'FN' button down. That doesn't really matter since I can tell from the symbols on the keys on the keyboard which buttons to press but its just inconsistent, is there a reason why sometimes the row of icons on screen will show up when I press and hold the 'FN' button and other times it won't show at all?
Also sometimes if I move the cursor right to the top of the screen, those icons load as they seem to always be located at the very top of the screen but sometimes this is a problem, if im trying to click on something else and one of those icons comes up instead... im sure you can switch this option off somehow but should I be worried that the icons don't always show when I press and hold the right button(?) just trying to be cautious!
I think this post is long enough and I can't think what else I could possibly add to help, so I'll leave this here. I don't mean to seem too paranoid but thought it best to mention this stuff incase anyone recognises these glitches/errors and can recommend a quick way to fix any problems before they may develop into anything worse... many thanks in advance for any help with any of these issues!!
(mods let me know if im wrong to include so many things in one topic, I kind of did this quickly and I apologise if im breaking any rules I don't mean to, if possible please break this into a few different topics or I can do this, though ill be at work frm 2-9pm today so might not be back and able to check here until Thursday morning (October 4th))

Hi Isla
Your message is really, very, very long. I think its too long to read it twice ;)
. Regarding all your issues on this notebook well. it looks like you have installed many 3rd party programs and applications. In such case its not easy to say if such issues are software or hardware related. But I presume its software.
I checked your screenshot pic but I have never seen such error message. But it looks like something wrong with the graphic card driver. The message says something about Live Kernel Event
A kernel's services are requested by other parts of the operating system like graphic card driver for example.
In such case I would recommend updating the graphic driver. According to you message its a Intel GPU. So you could check the Intel page for the compatible graphic chip driver.
Regarding the FN key issue;
The Toshiba FlashCard utility controls the FN key functionality. I have read in this forum that this application does not run smoothly and in some cases it causes some issues. The new update should solve the problems. You should check the Toshiba driver page. The FlashCard Utility is a part of the Toshiba Value added package.
So finally one more hint:
You should always check for the Vista updates on the Microsoft page. This OS is not perfected and Microsoft releases very often patches and fixes
Hope it could helps a little bit.
If necessary just ask for more info :)
Regards

How to run the set-up program with a brand new X200?

I bought a brand new X200 from TigerDirect. As their guidance of shipping, I tested it within very short time. When I turned on the machine, a program was automatically run to have me to make some necessary configuration roughly ASAP so that the shipping boy could get my receipt. Now I wanna run it again to refine the configuration but found out that I don't know how to manually run it again. Another confusion is I didn't find the recovery disc in the box. Why? Do you think there's some problems? And more, even I got the disc, after I upgraded the OS from Vista Business to Windows 7, if the the disc would be available for the new system? Or I have to order a new one for Windows 7?

If I'm reading your note correctly, you had to open the package and boot in the presence of the delivery driver to generate a document before the driver could leave.
If that is the case, this isn't a Lenovo function and unlikely to be restored by any Lenovo Repair / Recovery.
Tiger Direct is your resource to restore the system to that point in time.
A good tip, every new computer should be imaged as a slave drive or with a proven boot stick / boot CD and archived before powered into the included MBR and OS, archive the image to a DVD and another DVD or reliable source and youll always have a pristineimage of your laptop at "zero day"
Those images are helpful at resale and often coveted by buyers of used gear in the Thinkpad community.
Don't just sit there, take a second and use the Kudo's button to compliment the people who help you.

My iPod Nano will not sync with my brand new Mac Air...will charge

My iPod nano (touch) will not sync with my iTunes on my brand new Macbook Air. It will charge my iPod and give the option to eject the iPod, but it will not recognize my iPod to sync. Any ideas why and how to fix it?

Hey all, I had to call Apple Support to resolve the issue as nothing on the web provided an answer. So for all you out there having the same problem, here's the ituation and full resolution, so you can save time and money (if your product's warranty is expired).
Situation: I bought a brand new Mac Air on 12/7/12 and tried to sync my 6th generation iPod nano (previously configured to a PC) with no sucess. ITunes was only allowing me to charge and eject the nano.
Solution:
1. Go to View>sidebar
2. In the sidebar, click "iPod" under the Devicies category
3. Click "Music" section next to "Summary" under the status bar
4. Make sure "Sync" box is checked with your preferred preferences underneath
5. Click "Sync" in bottom right corner of window
Apparently, iTunes 11 is quite different and the sidebar with usual options and playlists does not appear unless selected in the "View" drop-down.
FINISHED!

Issue with a brand new HP laptop, windows 8 preinstalled

Similar Messages

Maybe you are looking for