Issue with optional prompt

Hello,
We have a universe built on top of bex query and it has a couple optional prompts prebuilt with the help of variables in the bex query. My understanding is that when there is optional prompt the lov is not generated unless the user manully clicks the refresh lov button on prompt window. This is how it works in the webi report I built on the universe. But when I use the same webi report as a live office component in the xcelsisus dashboard the lov's are genrated ignoring the <optional> prompt which is causing lot of delay refreshing the dashboard. This happens only when I have the connection in the universe to use SNC( Single sign On). I dont see any issue with hardcoded username and password.
any thoughts?
Thanks
Ram

Ingo
>> What exactly you mean here that a list of values is being generated ? a list of values doesn't show up automatically in Xcelsius for the dashboard - it needs to be created / designed as part of the Xcelsius design.
When I have a prompt with <optional> tag in the universe the webi report or xcelsius should not request the new lov's from the database it should only use the lov's available in chache.
But I my case I am using SSO connection in the universe, when the SSO is turned ON the lov's from chache cann't be used, the webi report is not requesting a lov's from the database when there is no chache or when the chache off which is correct. but the live office plugin iin xcelsius s requesting new lov's from database everytime I refresh a connection.
In xcelsius we are not using any list of values, I don't think lov's are usefull in xcelsius dashboard as we can't see the prompt window in the flash mode.
Thanks
Ram

Similar Messages

OpenDocument issue with blank prompt values

We have implemented optional prompts in XI R2 by joining our prompt objects with an 'Empty' object. When we create openDocument hyperlinks to these reports, passing nothing for the prompt objects worked just fine and the target report did not prompt for any values for these prompts, e.g. if there was a prompt on the report called Country and it was joined with an Empty ("") universe object via an AND, setting the Country prompt in the openDocument as lsSCountry= worked just fine.
In XI 3.1, when these hyperlinks are accessed from the master reports via InfoView, the target report is prompting for all prompts that accept empty (blank) inputs. If the resulting hyperlink shortcut is copied and pasted directly in the browser URL, everything works fine, i.e. target report does not prompt for any of the empty values and the report is displayed correctly.
We even tried using the 'no_value' option for these prompts in the openDocument but since these are universe based prompts that can't be defined as optional, no_value is not allowed.
Anybody facing similar behavior?
Thanks.

Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly

Smartview 9.3.3 issue with Options Display tab Replacement NoData

I am testing an upgrade from 9.3.1 to 9.3.3. I have Office 2010 on a new WindowsXP laptop and using IE8.
What I have found with the Options menu on the Display tab that it will NOT let me put the value zero in the fields for Replacement #NoData or #NoAccess.
This is a huge problem for us as we use excel packs to upload our monthly reporting packs and have excel formula and HsGet formula built into the pack and when you refresh you get #Value error now instead of the no data fields populating with zero.
Has anyone else had this issue and can suggest a solution please.
Thanks
Lynda

Try #numericzero. I don't have an 9.3.x client handy but if my memory is correct this is what you need. Please note the memory is not as good as it used to be so don't be too mad at me if this is not it...

Issue with Dashboard Prompt passing value to Presentation Variable

I have 2 tabular reports that grab 2 variables respectively: @Month and @Year.
The reports work fine.
My issues is that to compute the most recent month & year, so I can pass the values to the 2 variables mentioned above, I have a dashboard prompt on the same page as the 2 reports. In the dashboard prompts (Edit Box types), I have SQL in the "Default" that computes the most recent month & year. This logic also works perfectly when you preview the results of the prompt.
My issue is that when I land on the page, it seems that the month & year prompts are not computing. I have an old value of "Dec" "2009" instead of "May" "2010".
It seems the Default SQL logic is NOT running on its own? As an aside, we do our development in a test environment and the catalog is promoted to production nightly. The "Dec" and "2009" I see is the correct value for the test environment, so it looks as if the defaul values are just being migrated with the catalog, but then the SQL to compute the latest values of the 2 propmts are never executing when the user lands on the page? Thus everyone sees Dec 2009 data instead of May 2010...Help!

Hi,
dgerena wrote:
My issues is that to compute the most recent month & year, so I can pass the values to the 2 variables mentioned above, I have a dashboard prompt on the same page as the 2 reports. In the dashboard prompts (Edit Box types), I have SQL in the "Default" that computes the most recent month & year. This logic also works perfectly when you preview the results of the prompt.You are creating the second prompt (edit box) to make the first prompt values, You can use the same sql in the report default to SQL in the first prompt itself.
If I am wrong please clarify.
Thanks,
Vino

Netra T1 105, issue with LOM prompt

Hello all,
I am having issue in accessing OK prompt from LOM menu. When I do the poweron, it sits on LOM event: power on. When I do, console it shows stand by. Please help me out here as I am working on making this server to respond. Thanks.

Hi. Could you tell me if patches 108620-04 or higher & 108673-02 or higher are already installed on the Netra t1 105?
*How to determine if the Netra[TM]T1 model 105 server PROM patches are current [ID 1010561.1]*
Description
How to determine if patches 108620-04 or higher & 108673-02 or higher are already installed on the Netra t1 105.
Steps to Follow
These two patches have to do with OBP(OpenBoot PROM) and the user prom.
108620-04 Hardware/PROM: Netra t1 Standalone User PROM Update
108673-02 Hardware/PROM: Netra t1 System PROM Update
108673-02 delivers OBP 3.10.27.
This can be checked via the OBP with the .version command.
OBP Example:
ok .version
Release 3.10.27 ME created 2000/06/22 16:45
OBP 3.10.27 2000/06/22 16:45
POST 1.17.0 2000/03/06 12:18
This can be checked via Solaris[TM] with: prtconf -V
Solaris[TM] Example:
# prtconf -V
OBP 3.10.27 2000/06/22 16:45
If you see Release 3.10.27 you do not need to install this patch.
108620-04 delivers the dropins
These can be checked at the ok prompt with the show-dropins command.
Example:
ok show-dropins
Dropins for Flash device: /pci@1f,0/pci@1,1/ebus@1/flashprom@10,0
Dropin name Size Checksum Date Date Version Vendor
created flashed
OBP 4a1bc cc30 06/22/2000 3.10.27
keyboards bf0 dd75
fonts af6 6b86
obdiag bd34 aec5
pci1002,5654 d34 7190
pci1002,4755 cb0 c382
pci1002,4750 1794 3f65
class060400 44e 17cc
userprom 246 b3ba
pci108e,1001 32a4 d714
pci1011,22 47e 69c9
pci1000,3 2824 feb4
class010100 1210 ce35
i2c 1fe 5a8f
i2c-cs2 1f4 bd2a
nvinit- 172 0 10/08/1999 00/00/0 0.0
POST 45340 519 03/06/2000 1.17.0
PROM size = 100000 bytes Available for Use = 3d958 bytes
Dropins for Flash device: /pci@1f,0/pci@1,1/ebus@1/flashprom@10,400000
Dropin name Size Checksum Date Date Version Vendor
created flashed
ebus-14.400000 b0 9fa6 06/09/1999 06/09/1999 1.0
SUNW,flapjack
probe+ 250 c2b5 01/06/2000 01/06/2000 2.0
SUNW,flapjack
banner- 1aa 6f35 12/10/1999 12/10/1999 1.0
SUNW,flapjack
tty-control 150 a863 12/01/1999 12/01/1999 1.0
SUNW,Flapjack
PROM size = 200000 bytes Available for Use = 1ff984 bytes
Dropins for Flash device: /pci@1f,0/pci@1,1/ebus@1/flashprom@10,800000
Dropin name Size Checksum Date Date Version Vendor
created flashed
PROM size = 200000 bytes Available for Use = 200000 bytes
ok
The part that is of interest is about two thirds of the way down to do
with ebus-14.400000, probe+, banner- and tty-control.
If the Checksum matches you you don't need to install this patch.
On the other hand it won't cause any problems to reinstall both patches.

OBIEE Issue with Hierarchy Prompt

Hi,
I am using a Hierarchy Prompt to select a member from a Hierarchy column whose members come from a essbase cube.
I set a presentation variable *"Select_Cliente"* to the prompt and set the filter to a column like "Gen3,Cliente - Default is equal to / is in *@{Select_Cliente}*"
The issue occurs when someone enter to the dashboard and select a member in the Hierarchy Prompt and clicks in "Apply". The Analysis shows the following error:
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 96002] Essbase Error: The identifier '<saw:dimensionSelection xmlns:saw=""com.siebel.analytics.web/report/v1.1"" xmlns:xsi=""http://www.w3.org/2001/XMLSchema-instance""><saw:selectionStep stepID=""1"" type=""startWith"" category=""member""><saw:stepMembers xsi:type=""saw:staticMemberGroupDef""><saw:staticMemberGroup><saw:hierarchyMembers><saw:hierarchyLevelMembers><saw:hierarchyLevel levelName=""Gen2,Centro de Costo"" levelID=""Gen2,Centro de Costo""/><saw:members xsi:type=""saw:stringMembers""><saw:value> GERENCIA DIV. COMERCIAL* </saw:value></' on line exceeds maximum character limit (HY000).
The problem is that the selected member is filter with a lot of caracters that not apply. The selected member is underlined.
The version of the OBIEE is 11.1.1.6.9.
Thanks for the help.
Edited by: cpmacgre on 08-abr-2013 14:14

Switch the filter in the criteria part of the target report into Advanced SQL Filter, then type your filter with that kind of syntax : "Period"."Period - Default" = '@{var_per}{P3}' and it should work
P.S. if you want to have multiple elements in the prompt selection, then use instead this syntax : "Period"."Period - Default" IN (@{var_per}['@']{'P3'})
Edited by: pmerle on May 3, 2013 5:38 AM

Issue with welcome prompt from VXML server

Hi
I am new to Contact Center. In lab i have build sprawller and CVP ( comprehensive).
I have a small script which should play welcome promt, but i am having issues to play the "Welcome" prompt. The call hits the sccript but the welcome message is not played.
Please help me to fix the issue.
Debugs from http client on VXML gateway.
*Mar 1 16:42:28.723: //331//HTTPC:/httpc_cache_entry_free: cache(650AD474)URL:http://192.168.0.41:8000/cvp/VBServlet?MSG_TYPE=PING&CALL_DNIS=140198&CALL_ANI=sip:[email protected]:5060&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=119BABC91000012A4A50D9073F57FFD7&SIP_CALL_ID=[email protected]&CALL_UUI=&VERSION=7.0.2
*Mar 1 16:42:31.639: //331//HTTPC:/httpc_cache_entry_free: cache(68123DFC)URL:http://192.168.0.41:8000/cvp/VBServlet?MSG_TYPE=CALL_NEW&CALL_DNIS=140198&CALL_UUI=&CALL_ANI=sip:[email protected]:5060&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=119BABC91000012A4A50D9073F57FFD7&ERROR_CODE=0
*Mar 1 16:42:35.887: //331//HTTPC:/httpc_cache_entry_free: cache(66797988)URL:http://192.168.0.41:7000/CVP/en-us/app/Welcome.wav
*Mar 1 16:42:40.079: //331//HTTPC:/httpc_cache_entry_free: cache(650AC40C)URL:http://192.168.0.41:8000/cvp/VBServlet?MSG_TYPE=CALL_RESULT&CALL_ID=119BABC91000012A4A50D9073F57FFD7&CALL_SEQ_NUM=1&ERROR_CODE=0
*Mar 1 16:42:42.875: //331//AFW_:/vapp_stop_fetchaudio_timer: No active leg
*Mar 1 16:42:43.035: //331//HTTPC:/httpc_cache_entry_free: cache(6679801C)URL:http://192.168.0.41:8000/cvp/VBServlet?MSG_TYPE=CALL_RESULT&CALL_ID=119BABC91000012A4A50D9073F57FFD7&CALL_SEQ_NUM=2&ERROR_CODE=1

Something looks really strange in that trace. I don't see the IVR transfer label coming over. Do you have a "Send To VRU" node?
What does this script look like? Here is a simple example.
You should start with a simple play media microapp.
If using the CVP VXML server, you should first test using the supplied HelloWorld application. That CVP application is already deployed in the VXML server - just call it correctly. The nodes above need to be a little different.
PS. The log file is full of Reporting rubbish. Since you don't have the Reporting Server and DB, tell the Call Server there is no reporting. It will clean up the deadwood.
Regards,
Geoff

Issue with Calendar prompt presentation variable

Requirement: (OBIEE 11g)
A dashboard should have two prompts - one calendar prompt and one text field prompt giving number of days. There is a timestamp column (SHIP DATE) in the analysis. There should be a between limit in this timestamp field. Logic to be implemented is - Calendar Prompt DateTime <= SHIP DATE < (Calendar Prompt DateTime + No. of days from text field).
Solution Tried:-
Using the dashboard prompt, two prompts and two corresponding presentation variables were created. First presentation variable is for calendar prompt timestamp (Date1) and other one is for no. of days (Num_Days) text field prompt.
Then in the analysis, two filters were created on the Ship Date. First filter is set as 'Is Prompted' and it takes the values '<=' from calendar prompt in dashboard.
For the other filter, I converted it to SQL and wrote the following:-
"Time"."Ship date" <= (timestamp '@{variables.Date1}['YYYY-mm-DD HH:MM:SS']{2013-01-01 00:00:00}') + @{variables.Num_Days}{30}
The analysis runs fine for the above filters, but when run from the dashboard, it throws up an error.
Error getting drill information: SELECT "Time"."SHIP DATE" saw_0, "Base Facts"."QUANTITY" saw_1 FROM "SHIPPING DATA" WHERE ("Time"."SHIP DATE" <= (timestamp '''2013-00-01 00:10:SS''') + 30) AND ("Time"."SHIP DATE" >= timestamp '2013-10-01 00:00:00').
From the above it seems that error is coming because I am unable to set properly the calendar prompt presentation variable in a format which can be read by the analysis. Since analysis is running fine from the default value of Date1, I was thinking of somehow converting the calendar prompt presentation variable in the similar prompt.
Any pointers to the correct approach?
Thanks
Kundan

I found a workaround to my above issue for now but I would like to know the proper approach from experienced folks.
My workaround is as follows:-
I created an additional column in the analysis -> TIMESTAMPADD(SQL_TSI_DAY,- @{variables.Num_Days}{30}, "Time"."Ship date"). Then I applied a filter on this new field. The filter is set as < variable expression Date1 (coming from presentation variable). Since I am not converting this filter to SQL, OBIEE server seems to be taking care of timestamp format conversion.
I think I need to study the logs and the config XMLs to see how date format is being stored to get a better solution.
Regards
Kundan

Issue with Date prompt Format

Hi Guys,
help me..pls
i have created one date prompt with calendar input, the date format in that prompt is like '03/15/2013' but i need to show the date format like '2013-03-15' . when i try to convert the date format, the user input calendar popup is not enabling only text box is appearing to give date input.
can any one guide me any work around..pls

Hello,
Check this one : http://obiee10grevisited.blogspot.com/2012/02/customizing-obiee-calendar-display.html
Mark if helps.
Thanks,
SVS

Full table scan issue with optional params

Hi
I have following problem when writing PL/SQL queries for optional search conditions in the SQL statements
for ex: if there's a select querty with 3 contions as follows
select .......
from
table1 t1 join...
teble2 t2 join
where
( :param1 = -1 or t1.col1 = :param1)
and
( :param2 = -1 or t2.col1 = :param2)
this is mainly to support optional search conditions such as param1 and param2 where when any of those params are option it is passed as -1 so that condition of where clause becomes true and has no filtering.
However once we use this way even the contion columns are indexed those are not used but full scan happens.
if we write dynamic SQL (i.e removing condition check section totally from where clause dynamically based on the value of the param) then the query performs as usual. other option is to duplicate the same query in if ... then.. else block for different values of param1 and param2 .. in that case we would end up with huge SP..
so what's the solution for this kind of scenario... do we have to end up with dynamic SQL (string concatanation to build the query at runtime with required conditions)
Please help me on this. Normally what is the usual approach for such selection query since most search pages have this option to ommit several selection criterias if necessary... so it should be very common problem
Thanks
-Rasika

Hello
Have a look at this link to asktom It shows how to specify a dynamic where clause AND use bind variables in the resulting SQL statement.
HTH
David

Issue with Option-Delete in Mail 4.4

For the longest time I have used Option-Delete keyboard shortcut in order to delete a message without having Mail display the next message (marking the next message as read in the process). I recently started noticing that when doing this, the messages are not going to the trash can and are instead being permanently deleted.
I can't find a definitive answer on when this might of changed of if this is in fact what is happening.
Any help would be greatly appreciated.

Hi, I have a similar problem. Here's my code:
var source = new File(src);
var destination = new File(dst);
source.copyTo( destination );
This does not work even if destination is in the same directory.
Absolute paths also don't work, as well as relative paths.
I'm using a stock Amazon EC2 FMS.
Could you please help me? I want to avoid using cgi and external programs.
Can we at least know why it failed? Because the error message is not really helpful:
2012-06-15 11:22:22 29348 (e)2641173 Sending error message: /mnt/applications/livepkgr/main.asc: line 9: Error: File operation copyTo failed. -
Did it failed to open a the source for reading? Did it failed to open destination for writing? Did it failed to find source file? How can I know it?
Is there a debugger apart from "trace" for server side actionscript?
Thank you

@prompt syntax error with Optional

Hi Everyone,
My first post here, hope you guys can help me out. I have some predeifned conditions on a UDT universe which does not parse but works fine. However, In IDT i am making the same but unable. As I have seen so far with the .UNX universe any predefined conditions which does not parse on IDT does not work on the report as well unlike UNV universe. So here is my issue:
This does not parse on .UNV but works fine on the report:
convert(varchar, Vw_Ln_Umb.rim_no) = @Prompt('Customer No:','A','Limit Details\Customer No.',Mono,Free,Not_Persistent,{'ALL',}) OR 'ALL' =
@variable('Customer No:')
I have corrected the mistake of the 7th parameter which is the default value as follows:
convert(varchar, Vw_Ln_Umb.rim_no) = @Prompt('Customer No:','A','Limit Details\Customer No.',Mono,Free,Not_Persistent,{'ALL'})
OR 'ALL' = @variable('Customer No:')
and i get the following error : Incorrect syntax near the keyword 'OR'.
When I remove the "OR 'ALL' = @variable('Customer No:')"
I get the error: Incorrect syntax near ')'.
So i have to correct the filter condition as
convert(varchar, Vw_Ln_Umb.rim_no) = @Prompt('Customer No:','A','Limit Details\Customer No.',Mono,Free,Not_Persistent)
but this does not allow me to have ALL as the default value which inturn acts as an optional prompt at report level.
Kindly help me either fix this or create pre-defined conditions with optional prompts.
Mahee

Hi mahee,
Apply this filter condition
if you want to select single value in report use "Mono"
Vw_Ln_Umb.rim_no = @Prompt('Customer No:','N','Limit Details\Customer No.',Mono,Free,Not_Persistent)
if you want to select multiple value in report use "Multi"
Vw_Ln_Umb.rim_no IN @Prompt('Customer No:','N','Limit Details\Customer No.',Multi,Free,Not_Persistent)
Remove extra comma in your filter condition.
Regards
Mustafa

Problems with dashboard prompts - 11.1.1.6 on Win 2008 64 bit

Hi, I'm just curious if anyone who is using / testing 11.1.1.6 on a 64 bit Windows 2008 environment is having issues with dashboard prompts.
I'm seeing issues where dashboard prompts are showing up with a NULL option - i.e. if a dimension has values A, B, and C, I see the prompt showing up as:
NULL
A
B
C
There are NOT nulls in the data, and I can see that the related query is only returning 3 rows. It feels like something is broken with 11.1.1.6, but just curious if others are seeing this.
BTW, this happens with all types of prompts - check boxes, radio buttons, choice lists, etc. But strangely it doesn't seem to happen with the "sample" data - not sure if it's because it's from XML instead of database?
Thx,
Scott

Nico - I owe you a ton, that's exactly the problem. So the workaround is for me to set everything to not allow NULLs in the physical layer - kind of a pain, but management.
Having said that - do you have any idea WHY this would happen? Just because a column CAN have a NULL, why would OBIEE automatically display a NULL in the prompt, even when one doesn't exist? After all, this column could also have "Nico" or "Scott" in it...and it isn't displaying those?????
Wonder if this has something to do with the new "buttonless" prompts. Or maybe I'm just missing something obvious...
Thanks!!!
Scott

Replacing null values in optional prompts and passing to stored proc

Hi,
I want to create a stored procedure with OPTIONAL prompts. When user does not pass a value for that parameter, I want to set the value for that parameter by selecting from a column in table then I WANT to use that paramvalue in sql within cursor of stored proc. How do I do that?
In short, I want to do the following Here is the psuedocode:
Create or replace procedure test (param IN varchar2 DEFAULT NULL)
As
var_param varchar(20);
select param into var_param from dual;
If param is null then select custid from table1 else var_param
OPen ref_cursor for
Select xyz from table2
where fyy = var_para
Can someone let me know the syntax on how to do this in stored proc?
Regards,
hena
Edited by: 904385 on Dec 25, 2011 7:04 AM

Hi,
Merry Christmas, and welcome to the forum!
Here's one way to do what you requested:
CREATE OR REPLACE PROCEDURE     test
(    param     IN     VARCHAR2     DEFAULT     NULL
AS
    ref_cursor     SYS_REFCURSOR;
    var_param     VARCHAR2 (20)     := param;
BEGIN
    IF var_param IS NULL
    THEN
     SELECT     custid
     INTO     var_param
     FROM     table1
--     WHERE     ...     -- Unless table1 has only 1 row
    END IF;
    OPEN ref_cursor
    FOR   SELECT xyz
       FROM       table2
       WHERE       fyy     = var_param;
END     test;Whatever you're trying to do, this is probably niot the simplest or most efficient way to do it.

Issue with Staple option in Office 2010

We are having issue with printing with staple in Office 2010. We have Ricoh follow-me printing setup with 2 printer queue B&W and Colour. When select print in Word using Colour, we can
see the staples option.
But this option disappear if we use B&W queue.
We have checked printer driver and logged a job with Ricoh. Here is what we have from Ricoh. We are using Office 2010 14.0.6029.1
"Yes I can see below you have set it up correctly for both machines.
Seems to me that Office is not displaying that option which is unrelated to what driver you are using. Both the drivers are the PCL6 version and the finisher has the staple functions enabled
so in theory it should display the staple option for both print queues.
You will need to query Microsoft about this one because as far as I can see there is no fault with the way you have the Ricoh drivers installed or the machine itself. "
Any idea?
Cheers,

This is an issue between Ricoh and Microsoft. Ricoh should not be trying to shuffle it off to you. The support person is an idiot and you need to escalate it with Ricoh. Since all of the print settings are controlled by the print driver from Ricoh, if
this is really a Microsoft problem, the developers at Ricoh should acknowledge in writing that they have filed a bug report with Microsoft.
Kind Regards, Rich ... http://greatcirclelearning.com

Issue with optional prompt

Similar Messages

Maybe you are looking for