Issues with users who accidently drag a menu item

Hi, I am a desktop support person and don't know much about how Java works, but I have a problem I think is Java related. Hoping someone will clue me in on what terms to use when troubleshooting this problem. Which is:
My company has a homegrown application that uses Java. When some of our users (and only some of them) click on a menu item and accidently hold it down and drag, a little shortcut type icon shows next to their pointer as they are moving and when they release, the entire program just errors out in the form of the URL turns in to "about.blank". They have to shut down IE and start over.
Can someone tell me what I can do to stop this behavior? We thought it was application related until we discover that it doesn't happen to everyone. So is there a setting in I/E or Java that needs to change?
Any clues at least as to what terms I can use to further research would be greatly appreciated.

What do you think the forum can do about it though?I think he was probably looking for some advice like what
you mentioned. He probably has a very frustrating job and
if he talked to the designers then he probably heard a line
of bull and some excuses. He probably expected us to tell
him that if IE was involved and there were windows with toolbars
that it could possibly be an applet written in java. He
probably needed to know that if this were the case (java applet
or something else) that there wouldn't be any external fix
that could be done and that in fact (as you mentioned) the
bug would have to be fixed in the software and re-deployed.
He also probably wanted some sympathy and it most likely is
a one time futile attempt for a shot in the dark solution.
I think he needed to know what you told him.
walker
p.s. I've been wrong lots of times, especially when i make conjecture.

Similar Messages

Issue with user running Outlook on Windows XP

We are having an issue with many of our users who have had their sent items disappear from Outlook. We are running Exchange 2010 SP2 with Rollup 8. All users on Windows 7 appear to be working fine, it is just users on XP that are having the issue. All
PCs are SP3 with updates applied. The messages were there previously, but the Sent folder shows empty as of Monday. They show correctly in OWA, it is just in Outlook itself that is the problem. If we enable cached mode the items populate, but our standard
policy is to run online with no local PST. We have tried running Outlook with /clearviews and in Safe Mode, but this does not resolve the issue.

Hi
Cached mode will use an OST file not a PST file.
If you remove the contents from the folder and add a new profile does it work? Are you planning on upgrade to SP3 on exchange 2010?

Issue with User decision handler in UWL

Hi Friends,
I am facing an issue with user decision hander in UWL. We have modified the XML file to show up the comments box to enter the rejection reason, this is working fine with two approval tasks already but the same thing is not working now with a new task id. In the back end(R/3) everything is the same for both the tasks, in the Portal side my portal consultant says the same. But we were not able to figure out the issue. I even created a new task and tried to use implement the handler changes, but still it is not working. Please advice what could be the issue

Hi,
can you elaborate what the issue, what do you mean by not working. you are not getting the reason box, or it's giving error,something like that.
Hope we'll be more clear then about your requirement.
venu

[svn:fx-trunk] 12982: Fix for issue with exposing accessible names for combobox list items

Revision: 12982
Revision: 12982
Author:   [email protected]
Date:     2009-12-15 20:44:23 -0800 (Tue, 15 Dec 2009)
Log Message:
Fix for issue with exposing accessible names for combobox list items
QE notes: none
Doc notes: none
Bugs: n/a
Reviewer: Gordon
Tests run: checkintests
Is noteworthy for integration: no
Modified Paths:
    flex/sdk/trunk/frameworks/projects/spark/src/spark/accessibility/ComboBoxAccImpl.as
    flex/sdk/trunk/frameworks/projects/spark/src/spark/accessibility/ListBaseAccImpl.as

Add this to the end of your nav p CSS selector at Line 209 of your HTML file, after 'background-repeat...':
margin-bottom: -2px;
Your nav p will then look like this:
nav p {
          font-size: 90%;
          font-weight: bold;
          color: #FFC;
          background-color: #090;
          text-align: right;
          padding-top: 5px;
          padding-right: 20px;
          padding-bottom: 5px;
          border-bottom-width: 2px;
          border-bottom-style: solid;
          border-bottom-color: #060;
          background-image: url(images/background.png);
          background-repeat: repeat-x;
          margin-bottom: -2px;

Issue with users trying to save reports to thier Documents on one drive.

I am working
on a 2013 SharePoint environment and users who use Power View reports. I
have a user who can create reports on a site I have set up (no problems
there). They can also save reports to PowerPivot Gallery they have added
in their Newsfeed for their personal site (no problems here). The problem
is when they try to save the report and go to Documents on one Drive it fails
with below error message. I am an admin but can save just fine to my
documents. I know the error shows an access issue but not sure where or
how to resolve this issue for users. <o:p></o:p>
P.S. the
issue happens before they even save button it happens when they see the My
Documents and try to open it. Again it is there personal SharePoint site
so not sure why they would not have access.<o:p></o:p>
SoapAction: ListChildren
HttpStatus: 500
ServerErrorCode: rsAccessDenied
ServerError: <detail><ErrorCode xmlns="http://www.microsoft.com/sql/reportingservices">rsAccessDenied</ErrorCode><HttpStatus xmlns="http://www.microsoft.com/sql/reportingservices">400</HttpStatus><Message
xmlns="http://www.microsoft.com/sql/reportingservices">The permissions granted to user 'HQEAGLEVIEW\levi.bond' are insufficient for performing this operation. ---> Microsoft.ReportingServices.Diagnostics.Utilities.AccessDeniedException:
The permissions granted to user 'HQEAGLEVIEW\levi.bond' are insufficient for performing this operation.</Message><HelpLink xmlns="http://www.microsoft.com/sql/reportingservices">http://go.microsoft.com/fwlink/?LinkId=20476&EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&EvtID=rsAccessDenied&ProdName=Microsoft%20SQL%20Server%20Reporting%20Services&ProdVer=11.0.3412.0</HelpLink><ProductName
xmlns="http://www.microsoft.com/sql/reportingservices">Microsoft SQL Server Reporting Services</ProductName><ProductVersion xmlns="http://www.microsoft.com/sql/reportingservices">11.0.3412.0</ProductVersion><ProductLocaleId
xmlns="http://www.microsoft.com/sql/reportingservices">127</ProductLocaleId><OperatingSystem xmlns="http://www.microsoft.com/sql/reportingservices">OsIndependent</OperatingSystem><CountryLocaleId
xmlns="http://www.microsoft.com/sql/reportingservices">1033</CountryLocaleId><MoreInformation xmlns="http://www.microsoft.com/sql/reportingservices"><Source>ReportingServicesLibrary</Source><Message
msrs:ErrorCode="rsAccessDenied" msrs:HelpLink="http://go.microsoft.com/fwlink/?LinkId=20476&EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&EvtID=rsAccessDenied&ProdName=Microsoft%20SQL%20Server%20Reporting%20Services&ProdVer=11.0.3412.0"
xmlns:msrs="http://www.microsoft.com/sql/reportingservices">The permissions granted to user 'HQEAGLEVIEW\levi.bond' are insufficient for performing this operation.</Message></MoreInformation><Warnings
xmlns="http://www.microsoft.com/sql/reportingservices" /></detail>
here is actual screen shot
<v:shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f">
<v:stroke joinstyle="miter">
<v:formulas>  <v:f eqn="if lineDrawn pixelLineWidth 0">
  <v:f eqn="sum @0 1 0">
  <v:f eqn="sum 0 0 @1">
  <v:f eqn="prod @2 1 2">
  <v:f eqn="prod @3 21600 pixelWidth">
  <v:f eqn="prod @3 21600 pixelHeight">
  <v:f eqn="sum @0 0 1">
  <v:f eqn="prod @6 1 2">
  <v:f eqn="prod @7 21600 pixelWidth">
  <v:f eqn="sum @8 21600 0">
  <v:f eqn="prod @7 21600 pixelHeight">
  <v:f eqn="sum @10 21600 0">
</v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:formulas>
<v:path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f">
<o:lock aspectratio="t" v:ext="edit">
</o:lock></v:path></v:stroke></v:shapetype><v:shape alt="" id="Picture_x0020_1" o:spid="_x0000_i1025" style="width:7in;height:426.75pt;" type="#_x0000_t75">
<v:imagedata o:href="cid:[email protected]" src="file:///C:\Users\KEN~1.CRA\AppData\Local\Temp\msohtmlclip1\01\clip_image001.png">
</v:imagedata></v:shape>
Ken Craig

Hi Ken,
It's strange that the User Profile Service Application is not available there. Please use PowerShell to check it, and you can run the command below:
Get-SPServiceApplication | where-object{$_.DisplayName -like 'User Profile*'}
Please ensure you are connecting to the correct farm, and open PowerShell with administrator permission. Meanwhile, add a test user in your Active Directory, and test to see whether the user's My Site can be created.
If the User Profile Service Application can be listed by PowerShell, and the new user's My Site can be created, there might be an UI issue in your Central Administration. Otherwise, you may consider to recreate or restore your User Profile Service Application.
Here are references:
https://technet.microsoft.com/en-us/library/gg985419.aspx
http://sharepoint.stackexchange.com/questions/55087/user-profile-service-application-unable-to-create-a-new-user-profile-service-ap
https://joanneklein.wordpress.com/2011/11/08/recreated-user-profile-service-application-deletes-user-profiles/
Thanks,
Reken Liu

ALRTCATDEF issue with user Mail ID

I am facing an issue. We know that when we create Alerts in PI in ALRTCATDEF and create Rules in RWB for the category created in ALRTCATDEF the mail generated to the fixed recipients would be from the user PIRWBUSER(The user who has been maintained in the RFC destination u201CCentralMonitoringServer-XIAlertsu201D.).
My issue is that the Alert mails that I am receiving is not from PIRWBUSER and is from a Personal Mail ID (Manoj.123@****.com) despite the user maintained in the RFC u201CCentralMonitoringServer-XIAlertsu201D is PIRWBUSER.
I have checked the user in SUO1 and confirmed the mail ID and no where i am able to find this user maintained from where the ALERT mails can be triggered from this mail ID (Manoj.123@****.com).
Can you please help me with this and let me know where all the user ID is maintained from whou2019s ID the ALERT mails are triggered in the ALERT configuration apart from the RFC u201CCentralMonitoringServer-XIAlertsu201D .

Hello,
Check the user PIRWBUSER in SU01.
It seems the address Manoj.123@****.com is set for this user.
Regards,
Diego Estanguini Gabriel

Role reconciliation issue with user ID in acting (HDA) position

Hi all,
I am experiencing an issue with my role reconciliation for user who is in a HDA (acting) position. This user has a 008 relationship to her own position and a A081 relationship to the position she is acting in. Roles are assigned to these 2 positions.
After the programme PFCG_TIME_DEPENDENCY has been run, I would assume the user to acquire the roles assigned to the HDA position and lose the roles assigned to her in her original position. However, this isn't the case.
I am just wondering whether anyone else has encountered this issue and know of a solution to this.
Thank you.
Kim

Kim,
After the programme PFCG_TIME_DEPENDENCY has been run, I would assume the user to acquire the roles assigned to the HDA position and lose the roles assigned to her in her original position. However, this isn't the case.
Before PFUD takes place, change of assignment should be done in PA40(automatically or manually depending on your setup).
Thanks,
Sri

Issue with user exit ZXPADU01 and ZXPADU02

Hi,
I am trying to change the existing record for the info type 0015 for an employee in Pa30 transaction.
my requirement is i need old value and new value when i am changing the existing record in info type 0015.
When i kept break point in user exit ZXPADU01 it is not triggering it is triggering only when we creating the record.
i tried with user exit ZXPADU02 it is not working as per my requirement.
My requirement is :whenever i am changing the existing record(modifying record) i need old value and new value.
Anybody can suggest me how to fix this issue.
Thanks,
Maheedhar

Dear Maheedhar,
The best way to achieve this requirement is to use the PAI user exit ZXPADU02 import parameter PSAVE. The PSAVE parameter contains the PBO original / initial record, before any changes take place.
The INNNN parameter contains the current PAI record as usual, in order to be used for customer check and new values. Thus, you've got both the old and the new record in place, and you can make your comparison according to the business requirements:

ACS SE 4.1.1.23 patch 5 issue with users

HI There, I am facing very weired issue with ACS SE 4.1.1.23 patch 5. I am trying to add users in ACS it is added successfully but I can not see these users when I click list all users.
But I can see users are increasing in groups when I add users..but when I do list all users it say there are no users defined. and I tried to login with newly created users from devices ....I am able to login with those new users.....
also when I go to that particular group in which I added new users....and say list users in group...I get message from ACS saying that "can not read users from group" ....
what could be issue any one has any idea....customer complained that he was unable to login to devices...with the users created on ACS...when I saw there was no users in database....then I added 2-3 users by looking at old passed and failed authentication... but I dont know how users got deleted automatically...even I tried to see appliance audit logs...could not see any thing which indicates someone deleted users...
please help me to solve this issue..
Thanks

Issue resolved. The CRL that was being parsed from the cert was one level higher than the CRL that needed to be checked. The User CRL was ppointing to the Intermediate CA's CRL. I had to manually change the URL from this:
http://DOMAINvmsp.DOMAIN.xxxx-xx.edu/pkipub/DOMAIN%20Intermediate%20CA%201.crl
to this:
http://DOMAINvmsp.DOMAIN.xxxx-xx.edu/pkipub/DOMAIN%20User%20CA%201.crl
Mark

Variations issues with User & Group Site Column value

Hi all,
I have created variation sites. e.g. http://mydomain/en-us for english & http://mydomain/de-de for german language. I have created custom page layouts. This page layouts are based on custom content types. I have created a column called "User"
which is type of "User/Groups". I am registering this column to my page layout. http://mydomain/de-de is my default site.
Now I am editing column called "User" on page & save it. It saves data properly. But when I am propagating these changes to another site that is http://mydomain/en-us. It shows me all controls with values filled. but with "User"
column, its showing me blank value.
Any suggestion. ?
Thanks in advance.

http://webcache.googleusercontent.com/search?q=cache:kNlxGIj5f1kJ:sjoere.blogspot.com/2007/11/5-reasons-why-you-should-not-use.html+&cd=2&hl=en&ct=clnk&gl=in
Content types not propagated
Risk
When you add a content type to a page library in the variation source, this type is not automatically propagated to the other labels (see
my previous post). If you then create a page with that content type in the variation source, it does get published to the other labels but loses its content type field values.
Proposed solutions
Set up your site via a site definition that already contains the proper content type bindings to the page libraries. All labels will use the same content types
Put a good governance plan in place to make sure manual changes are done in every label
If this helped you resolve your issue, please mark it Answered

Powershell : Issues with user input collection from Multiple InPutBox Form

I am having issues with getting user input to pass from a form that a user fills out into variables that I can then use in other methods and commands. (ex; SQL Query, SQL Data Add, ... )
I have attached the Powershell script I am using in it's designed form but I am having issues getting the DataCollection function to grab the content of the InputBox and send it to a variable for later use.
Note: I'm running this at this time from the ISE so I can actually see what is going on.
Any help would be appreciated.
DAS
[System.Reflection.Assembly]::LoadWithPartialName( “System.Windows.Forms”)
[System.Reflection.Assembly]::LoadWithPartialName( “Microsoft.VisualBasic”)
$FormDBA = New-Object System.Windows.Forms.Form
$FormDBA.Size = New-Object System.Drawing.Size(300,500)
$FormDBA.Text = "MIS Data"
$FormDBA.StartPosition = [System.Windows.Forms.FormStartPosition]::CenterScreen;
function DataCapture
$SubSID = $InBoxSID.text
ECHO $SubSID
$InBoxTxtSID = New-Object System.Windows.Forms.Label
$InBoxTxtSID.Location = New-Object System.Drawing.Size(25,15)
$InBoxTxtSID.Text = "Sticker ID : "
$InBoxSID = New-Object System.Windows.Forms.TextBox
$InBoxSID.Location = New-Object System.Drawing.Size(130,10)
$InBoxSID.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtUSR = New-Object System.Windows.Forms.Label
$InBoxTxtUSR.Location = New-Object System.Drawing.Size(25,55)
$InBoxTxtUSR.Text = "User Name ; "
$InBoxUSR = New-Object System.Windows.Forms.TextBox
$InBoxUSR.Location = New-Object System.Drawing.Size(130,50)
$InBoxUSR.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtPCN = New-Object System.Windows.Forms.Label
$InBoxTxtPCN.Location = New-Object System.Drawing.Size(25,95)
$InBoxTxtPCN.Text = "PC Name : "
$InBoxPCN = New-Object System.Windows.Forms.TextBox
$InBoxPCN.Location = New-Object System.Drawing.Size(130,90)
$InBoxPCN.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtDPT = New-Object System.Windows.Forms.Label
$InBoxTxtDPT.Location = New-Object System.Drawing.Size(25,135)
$InBoxTxtDPT.Text = "Department : "
$InBoxDPT = New-Object System.Windows.Forms.TextBox
$InBoxDPT.Location = New-Object System.Drawing.Size(130,130)
$InBoxDPT.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtPCT = New-Object System.Windows.Forms.Label
$InBoxTxtPCT.Location = New-Object System.Drawing.Size(25,175)
$InBoxTxtPCT.Text = "PC Type : "
$InBoxPCT = New-Object System.Windows.Forms.TextBox
$InBoxPCT.Location = New-Object System.Drawing.Size(130,170)
$InBoxPCT.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtMAK = New-Object System.Windows.Forms.Label
$InBoxTxtMAK.Location = New-Object System.Drawing.Size(25,215)
$InBoxTxtMAK.Text = "Make : "
$InBoxMAK = New-Object System.Windows.Forms.TextBox
$InBoxMAK.Location = New-Object System.Drawing.Size(130,210)
$InBoxMAK.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtMOD = New-Object System.Windows.Forms.Label
$InBoxTxtMOD.Location = New-Object System.Drawing.Size(25,255)
$InBoxTxtMOD.Text = "Model : "
$InBoxMOD = New-Object System.Windows.Forms.TextBox
$InBoxMOD.Location = New-Object System.Drawing.Size(130,250)
$InBoxMOD.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtOPS = New-Object System.Windows.Forms.Label
$InBoxTxtOPS.Location = New-Object System.Drawing.Size(25,295)
$InBoxTxtOPS.Text = "O.S. : "
$InBoxOPS = New-Object System.Windows.Forms.TextBox
$InBoxOPS.Location = New-Object System.Drawing.Size(130,290)
$InBoxOPS.Size = New-Object System.Drawing.Size(120,20)
$InBoxTxtDIS = New-Object System.Windows.Forms.Label
$InBoxTxtDIS.Location = New-Object System.Drawing.Size(25,335)
$InBoxTxtDIS.Text = "Disposed : "
$InBoxDIS = New-Object System.Windows.Forms.TextBox
$InBoxDIS.Location = New-Object System.Drawing.Size(130,330)
$InBoxDIS.Size = New-Object System.Drawing.Size(120,20)
$button = New-Object System.Windows.Forms.Button
$button.Location = New-Object System.Drawing.Size(150,400)
$button.Width = 100
$button.Text = “Ok”
$button.Add_Click({DataCapture})
$FormDBA.Controls.Add($button)
$FormDBA.Controls.Add($InBoxTxtSID)
$FormDBA.Controls.Add($InBoxTxtUSR)
$FormDBA.Controls.Add($InBoxTxtPCN)
$FormDBA.Controls.Add($InBoxTxtDPT)
$FormDBA.Controls.Add($InBoxTxtPCT)
$FormDBA.Controls.Add($InBoxTxtMAK)
$FormDBA.Controls.Add($InBoxTxtMOD)
$FormDBA.Controls.Add($InBoxTxtOPS)
$FormDBA.Controls.Add($InBoxTxtDIS)
$FormDBA.Controls.Add($InBoxSID)
$FormDBA.Controls.Add($InBoxUSR)
$FormDBA.Controls.Add($InBoxPCN)
$FormDBA.Controls.Add($InBoxDPT)
$FormDBA.Controls.Add($InBoxPCT)
$FormDBA.Controls.Add($InBoxMAK)
$FormDBA.Controls.Add($InBoxMOD)
$FormDBA.Controls.Add($InBoxOPS)
$FormDBA.Controls.Add($InBoxDIS)
$FormDBA.ShowDialog()

Change this:
$button = New-Object System.Windows.Forms.Button
$button.Location = New-Object System.Drawing.Size(150,400)
$button.Width = 100
$button.Text = “Ok”
$button.DialogResult='Ok' #<<<<<-------
#$button.Add_Click({DataCapture})
Remove function andrun like this:
if('Ok' -eq $FormDBA.ShowDialog()){
$FormDBA.Controls|%{$_.Text}
With names you can get values by control name.
¯\_(ツ)_/¯
This suggestion works for the purpose I needed.
If I could, I would attach the file instead of pasting the script so you can see what all I am using this to do.
But in short, we have a main form we use to pull records from a database and call up an application at the click of a button for remote assistance. However, we seem to now need the ability to have this application to edit and add new records into said
database. That's where this second form came in and also when I hit my issue with the information capture.
At this time I'm getting this to format the information collected so that I can start using using it with SQL commands.

Wss3 Issues with user check in files from within excel or word 2010

I have got a user reporting that he is experiencing (and it is getting more and more often) that when a file is checked out in excel or word, he then edit it, followed by clicking check in on the File tab within either excel or word. He then gets error see
image below.
Just wonder if anyone has seen this before? and where do I start...?
i have checked the site collection is about 12 GB in size, there are quite a few subsites in the area where this user is working, there are about 150 subsites, 3 levels... our wss3 version is 12.0.0.4621

Yesterday I just had another user report the similar issue with with office complaining that the file was not checked out therefor upload (check-in) was failed.
Please see the version and build number of MS Office
Forgot to say, we are all on the same release and updates for MS Office as well as IE.

Issue with corrupted file when dragging to timeline

Has anyone ever had an issue with a files audio becoming corrupted when moving the file from the editing window to the timeline. I am also seeing the my camtasia mp4 becomes blurry on the timeline but plays fine in the editing screen.
I had not problem with camtasia Mp4s previously and today I have had so many issues with premier pro

Hi,
Even i faced this issue before...the problem with file adapter is the attribute nxsd:quotedBy takes " as default even if u dont mention it takes the same and now after the quotes it immediately expects | wch is not there in the data and it throws the error...now the fix for the problem is put some symbol for nxsd:quotedBy wch u never expect in the data some thing like less than or greater than symbol ....some thing like below
<element name="FieldTwo" type="string" nxsd:style="terminated"
nxsd:terminatedBy="|" nxsd:quotedBy="<"/>

Issue with users accessing video card and /dev/nvram

Hello,
I have Lenovo x60s and i can't access with normal user (group users) the file
/dev/nvram
ever I restart de computer have execute "chmod 777 /dev/nvram" for fallowing access for users
and with users i can't use video i810 alone use vesa
with root i can use driver i810 on xorg, why??
I don't understand?!?!?!

The problem with my video is with root i can play games 3D, with users i can't, my config video card on xorg:
Section "Device"
### Available Driver options are:-
### Values: <i>: integer, <f>: float, <bool>: "True"/"False",
### <string>: "String", <freq>: "<f> Hz/kHz/MHz"
### [arg]: arg optional
#Option "ShadowFB" # [<bool>]
#Option "DefaultRefresh" # [<bool>]
#Option "ModeSetClearScreen" # [<bool>]
Identifier "Card0"
Driver "vesa" ---->> Now I write "VESA", while I write i810 i can't execute "startx" with normal user
VendorName "Intel Corporation"
BoardName "Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller"
BusID "PCI:0:2:0"
EndSection
the /dev/nvram is device when i use especial keys of keyboard on my notebook,
ever restart my pc the permissions change, I have execute "chmod 777 /dev/nvram" else i can't use with normal user.
i think the udev always create this device on start and always create with the permission alone read and write for root, but I just find that the group is kmen and I add my user in the group.
I restart system and verify the result.

IChat is opening with a blank window and greyed menu items after I did a full restore from time machine (OS 10.9)

I recently did a full restore of my system from a time machine backup. Now the only thing that doesn't work is iChat. It opens with grey menu items and when a window finally appears it is blank. I tried deleting preferences files and the message cache, and I tried refreshing the keychain but nothing works.
I'm using the mid-2013 MacBook Air with the latest OS.

HI,
OS X 10.9.x does not have iChat
It has Messages which can do all the thing iChat did (minus iChat Theater) but with new interface that tends to highlight the use of the iMessages account which was added at Mountain Lion (Messages 7.x)
Was the machine running OS X 10.9.x before the back up ?
Have you tried starting in Safe Mode ?
If this work then Restart normally.
This restore from a Backup, is it using the same Mac User account ?
(i.e. have you "migrated" some stuff to a new Mac User Account)
8:40 pm Tuesday; May 6, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Issues with users who accidently drag a menu item

Similar Messages

Maybe you are looking for